My husband and I made reservations through Home Away and fell in love with this cabin. It's just…read moreone bedroom and one bath, but all you need for two. There is an adorable loft, and kitchen, not to mention the patio that is just perfect for mornings with coffee and your significant other. The owner, Jolene, was extremely accommodating and so generous. She made us feel at home and we are so blessed to have been given the opportunity to stay here The Wild Flower Cabin is serene, relaxing, and has home-feel. Thank you Jolene for making our 1st Wedding Anniversary a very memorable one.

My fiancé and I spent a couple of nights at The Wildflower Cabin. We had the most wonderful time…read more The cabin is located in a very nice cul de sac estate with lots of trees and very friendly neighbors. The cabin has everything you need for a relaxing and romantic weekend getaway. The owner is very nice and quick to respond to email. Will definitely return.

What a wonderful place!! Owned and operated for 15 years by a very nice couple. My cabin was just…read morewhat I was looking for during my stay in Big Bear. Clean, comfortable, cozy, rustic but with modern amenities such as a flat screen tv, cable with an excellent selection of channels, wi-fi, small refrigerator and microwave. Love the brick wood burning fireplace with excellent written instructions on how to safely and effectively start a fire. Firewood and starters are available in the lobby and at very reasonable prices. I also enjoyed the comfortable queen size bed and ceiling fan above it. The front of the cabin has a small porch with chairs facing the main road leading into town. This is not a luxury resort nor does it claim to be. Rather it is a great place to stay ( parking right in front of your cabin) that's close to town, quiet and in keeping with the mountain environment. Thank you for a great stay in beautiful Big Bear.

stayed here only for a night with my boyfriend. We got bitten by bedbugs! we have it all over our…read moreface and neck and we couldnt sleep all throughout the night cause were so bothered! The next day, I have to go see my doctor and he prescribed me some antibiotic etc! Please find some place not worth the money!

What a lovely getaway from the city. Just 2 hrs away from LA-- Oak Knoll Lodge is a hidden gem…read morethat's not on a main road (can't hear cars), but within walking distance from trails, picnic areas and snow sledding spots ! Only 10-15 min walk into town if you need groceries etc. The cabin itself was comfortable with thoughtful touches. Ours was cabin 5 with a kitchen and all the things you need to 'cook at home'. The front and back porch was a great spot to just look at all the snow still on the ground. Easy socially distanced/contactless check in, free convenient parking. The cabins are all stand alone units with adequate privacy. We burned fire logs the whole time :) We will definitely be back to escape the city soon. The property is historic and being remodeled as well. I cannot wait to see what summer brings. The pool was gorgeous but closed for winter. Thanks oak knoll lodge !!

I don't enjoy writing bad reviews, but this one needs to go out…read more My brother and I planned a reunion 9 months in advance with activities for our 48 family members. It was to culminate with going to Oak Knoll Lodge, our family's traditional vacation spot when we grew up. We used to spend a week there swimming in the pool with a slide, playing shuffleboard, horseshoes, ping pong and going into town for some shopping and hiking. We booked the entire lodge for 3 nights including one night free for booking 2 nights. We were excited to experience the Oak Knoll Lodge with our children, grandchildren and great grandchildren. I should have known there was a problem when I tried to confirm the booking a month in advance and the phone number on the website was not answered with no mailbox having been set up. After many attempts I finally got thru to someone who was representing the new owner. They told me our reservation was there, but only for 2 nights so I added the 3rd night for an increased cost. I paid over $5,000 for the 50% deposit. On the day of arrival some of my family members got there early but could not check in without me or my brother being there. Then my daughter called to tell me the pool was empty and there was nobody in the lodge, just a sign to call a different lodge to check in at. I was upset, because with the temperatures topping at 80 degrees the pool was essential for a good time. I called the phone number, and the representative could not give me any information other than the pool was not available. She refused to give me the name or number of the owner and only the first name of the manager, no number to call. She did have the manager call me and then he had the owner call me who said the pool had an issue 3 days ago. I asked why I wasn't told about this, and he said it wasn't his fault it was not working. He then wouldn't let my people check in without us first making payment in full. I eventually got him to let my people check in and he agreed to give me a 25% discount and the use of another pool at another lodge. When my family finally checked in, there were no amenities. No shuffleboard, no horseshoes, no pool and the only ping pong table was in the office that had nobody working there. Many of the cabins were dirty without working stoves, microwaves or refrigerators. There were even mouse droppings in the beds, bowls and flooring. Some of the cabins were missing bedding, pillows, utensils... Because of the missing amenities, unsanitary condition and poor maintenance of the cabins we refused to pay the balance of what we owed and the owner, Ken, then refused to let us use the ping pong table or main lodge area during our stay. The pool he promised to let us use at a lodge over a mile away was small, no slide, dirty, seating for only 5 people and no water in it. The pool at Oak Knoll Lodge, we later found out, had not been used or working for a long time. When I told Ken about all the problems and our unwillingness to pay the balance, I never heard back from him, the manager or the check in person although someone did send a person to clean the rat droppings. We ended up having to pay an extra $4,000 to give my family other activities to do which included the Alpine Slide entertainment area and the Lodge at Big Bear with a working pool that would keep them cool and have fun to finish what was supposed to be our first ever epic reunion. The reunion ended up great no thanks to the poorly managed and laughably inadequate accommodations at the Oak Knoll Lodge. If you decide to go there, you best check it out first as it was clearly not what was represented on the website.

Price is a little higher due to the walking distance to the mountain. Definitely worth the extra…read morebucks. WiFi is available but isn't quite the best. Excellent friendly service.

Honestly some rooms are worse than other rooms. I had unit 25. The lock to the door didn't work,…read morebut we sorted it. Pretty clean inside and nothing really gross. Had wifi and good tv channels. Rooms were clean and bathroom was basic and alright. Good comfy place though.

Great place to stay if you're just looking for somewhere to sleep after a long day of boarding, for…read morea good price. The bed is a bit uncomfortable. My partner and I woke up many times throughout the night due to lack of comfort. I recommend the addition of a mattress topper and maybe a mix of soft pillows and firm pillows to accommodate everyone's sleeping styles. The hot tub in the room was my selling point. Good privacy and a decent size.

I regret having stayed here for one night. There is a laundry list of reasons why. I'll try to…read morebreak it down as best I can... -- There is no one on the premises to assist you in any way should you need it. No one in the lobby, no security guard. No one to call on the phone either. -- The double-queen room was pricey for how basic the room was like. Although it might have had something to do with the classic car show in town that was happening that weekend. Not sure about that. I don't know how much of a value it is the rest of the year. -- We ended up here on a hot August weekend. We did not know that these rooms do NOT have air conditioning. Inside, the room temp was 86 degrees. The only help we had was keeping the ceiling fan running all day and night. And no, leaving windows open was not an option because they were missing their screens and we didn't want to deal with pesky mosquitos in the room all night. The big window by the front door did have a screen, but if we left that window open, then every person passing by outside would be looking directly into our room. Nope, not gonna happen. Needless to say, it was too hot for comfort. -- The bed pillows lacked any sort of head support. Even stacking 2 or 3 pillows on top of each other, or "folding" them in half, still felt like there were none at all. -- This lodge does have a pool outside. However, it was filthy and CLOSED. Yeah, closed on a hot weekend in August. My guess is the lodge is too cheap to bother maintaining it. -- Don't even get me started on the shower. It leaked and there were dozens and dozens of gnats on the shower floor at all times. Fairly disgusted by it, we chose instead to shower when we got back home later that night. -- Check-out time was 11am. Which is fine. However, at 10am a cleaning crew came and attempted to open our door. They didn't even knock on the door or identify themselves as the cleaning crew. Lucky for us, we had the door's metal swing bar latch in place. So they didn't get inside. There was absolutely no reason for them to be there at 10am if check-out was at 11am. I really wanted to like this place because of its close proximity and walking distance to the classic car show route and all the nice shops in Big Bear. But we left extremely disappointed. If we decide to spend another weekend in Big Bear in the future, it definitely WON'T be at Snow Bear Lodge. Stay away!

"Terrible customer service and severe lack of communication. It is nearly impossible to reach…read moreanyone by phone or email, and they do not return messages without constant follow-ups. I would strongly advise against using this company or trusting them to manage a rental property."

I worked for Savvy Bears for more than a year. Seth and Molly are amazing people, a pleasure to…read morework for and super easy to communicate with. They truly care about their business, including the homes, homeowners, guests and employees as well. I witnessed every day how they go out of their way to accommodate guests with their needs, early check-ins, fixing everything as soon as it is possible, giving awesome gift baskets with snacks, wine and seasonal stuff. All rentals have very high standard of cleanliness which is inspected regularly. I gladly recommend Savvy Bears to friends who need a place to stay in Big Bear and to home owners who need management.

Amazing place!!! Sami at the front desk was super friendly from the get go. We were there for a…read morecouple nights and got the Rooster Cabin. Extremely lovely and cozy. There was a fireplace so we got some wood from the front desk. The place is somewhat equipped. I didn't find the hair dryer though so you may want to bring yours. Other than that, it has the bare essential for a cooking night. The place has a bunch of cabins of all sizes. It is adorable and super accessible. Only a few minutes away from the Village. A very quiet place too and we parked right in front of the cabin. Will definitely be back!! Thanks Sami for making our stay pleasant and for having us in one of your lovely cabins.

This place is cute and a nice location out of the downtown part. The person working in the office…read morewas very nice, not sure if it was the owner. We had a two bedroom cabin. One room with a queen and the other with a queen and two bunk beds. The problem I have is the cleanliness of the cabin. Especially during these 'covid times' it looks as if it wasn't cleaned at all before we checked in. There was a towel, a sheet, multiple socks and water bottles under the bunk beds. Lots of spiderwebs on the ceiling and the floor was dirty, to where I swept it all with a broom I found outside. Our cabin had tile flooring, which got pretty cold. The heater really cranked tho and did heat the place well, so that worked out. Not sure if I'd stay again tho based on the lack of cleaning.

Truly, a magnificent place to unplug and connect with your loved one!!!!…read more My husband took me on a road trip for my birthday back in May. We live in Vegas, so I wanted a change of scenery . . . Big Bear it was. Took us approximately 4 1/2 hours with traffic. ***if this is your first time driving from Vegas to Big Bear, please note that you are literally driving up the mountain to get there. The road is crazy windy, so keep that in mind if you go when there's inclement weather. A quick google search led us to Big Bear Manor Jacuzzi Cabins. Very reasonably priced, and very close to Village Dr (it's where all the shopping and restaurants are). Upon check-in, we were warmly greeted with lots of tips on places to eat, and things to do. We were given cabin #12 (my favorite number) and it was perfection!! There is a covered car port next to the cottage. As you walk up to the door, there's a covered patio with a little table and chairs. When you walk in, there's a queen bed to your left with nightstands and lamps on top. To the right, there's a huge jacuzzi, working fire place (not gas, a "real" fireplace) and a tv mounted to the wall that swivels to the left and right. A little kitchenette with basic kitchen utensils, mini fridge, sink, microwave, and toaster oven. Bathroom with shower in the back. Very cozy living space!! We lucked out because it snowed a couple of the days we were there. A rarity to see when you live in Las Vegas. We took full advantage, and had a fire going 24/7!!! We can't wait to go back both with and without our kids. The fireplace lit up with just the two of us was such a romantic getaway. We also can't wait to share big bear with our children because they too are going to go crazy over being in the woods and skiing or swimming depending on what time of year we come back. And we will definitely be back!

ABSOLUTE SCAM!! we have alerted Airbnb to this however we don't want anyone else to fall for their…read morelisting. This place is a mess. We had 2 pillows for 2 beds (extras weren't available), but what looked like a handyman did show up with extra bedsheets that were rolled up in a bowl and held against his dirty clothes. The overhead light was broken, the floors were absolutely filthy, the windows were off track and couldn't stay open or lock. The hot tub, which was the main reason we rented this cabin, is cracked and peeling and was dirty on arrival. I bought cleaning supplies before I realised that the hot tub was completely unusable. When water hit the basin it threw little pieces of peeling of paint into the water. The kitchen was an absolute disaster. It was listed as a usable kitchen with lots of amenities. Upon arrival we found, 2 plates, 1 saucer, no bowls, 2 glasses (that didn't match) no wine glasses. We had to ask for wine glasses and when they arrived it was 1 wine glass, 1 champagne glass both very dirty. All of the cutlery was mismatched, dirty, and not a complete set. Dirty pots and pans were in a cabinet. There were no trash bags, a broken paper towel holder, no supplies to wash or dry dishes. However, there was a sign saying if you left dirty dishes behind they would charge you. There were also no kitchen towels or pot holders. In the bathroom, we found a broken toilet paper holder, broken bathroom mirror , 1/4 roll of toilet paper, no shampoo, conditioner, or soap. There were only three towels so we had to ask for extra towels. We were given towels with large holes that smelled. There was no bathmat, a torn shower curtain with no shower curtain liner. The hairdryer dryer was missing from the wall and when we asked for one an hour later one showed up brand new in the box obviously had just been purchased at the store. The grounds were filthy as well. Trash was everywhere as well as broken appliances stored behind and underneath other cabins. Someone lives at the facility and let their small child scream and yell even pass the quiet hours. We contacted the manager multiple times and when we gave a list of complaints, they didn't respond until before our checkout reminding us to be out on time so they're cleaning crew could access for the next person. We asked for a partial refund due to the fact the amenities listed were not there so we had to go out and purchase them, as well as the fact that we could not use the hot tub and that is the main reason we rented the place. We were told they don't trade refunds for good reviews.