Excellent customer service. We originally reserved a 5x9 trailer in Carson City. Spoke with rep at…read morestore and confirmed he had one-way inventory. One day before we were scheduled to pick it up, get notified by U-Haul that we have to get it somewhere else. That somewhere else being 63 miles away! So came out here to the Ace to make the pick-up. Manager was exceptionally competent and the whole transaction went smooth and fast. Pissed at U-Haul for the inconvenience of having to drive so far to get the trailer, but very happy about end result, which had nothing to do with U-Haul. Highly recommend this ACE location.

I walked in 3 min to 5:00 . I picked out 2 colors which I already had samples of. The clerk that…read morewas assisting me was very nice. We went and picked out the semi gloss ,and I ordered 3 cans. The rudest girl ,that should be fired in my opinion said " We shut down our paint machine 10 min ago " She then told me I walked in 3 min to 5 as if I shouldn't be there. I asked for the managers name., and said I will call . But yelp is such a better way of voicing my opinion. Oh I'm so mad!! She then said a rude comment to me and told me to LEAVE. Absolutely the worst service I've ever received! She just needed to turn on the machine and do her job. By her (Renna )not having any skills in customer service ,she is hurting the business., revenue lost on 5- 21 was 3 cans of paint 80.00 , with brushes and tarps, 50.00 or more. This sale was lost out of pure laziness. I will drive to Fallon s Ace to buy my supplies.,1 hour out of town .

Not a bad hardware store. They almost always have what I need or at the very least, something close…read moreto it. I've been doing a lot of landscaping and lawn care on the front of my house this spring/summer and the closest Home Depot to me is an hour or more, so I've relied on them fairly heavily this year. The customer service is usually good. I have encountered employees here before who were less than stellar but for the most part, they greet you at the door and are always willing to help you. The store has gotten better at organizing their displays over the years but finding what you need can still be troublesome at times. As stated above, the employees are always on hand to help you out. I do wish they would implement contactless payment (Apple Pay). Not necessarily because of covid but because it's how I prefer to pay these days and they are one of the final hold outs in town integrating this.

You know how it is when you are in the middle of a home improvement project and you run out of…read moresomething? Do you know what a challenge that can be when you live in a very small rural community and hour's drive from everywhere? Well knowing that there is a convenient, well stocked hardware store right here in town is wonderful. Our local True Value is huge and carries the most amazing variety of products for all types of home improvement. It is really like having a mini Lowe's right here in town but with friendly people who actually know where things are and how to use them. Not only do they carry the usual nuts and bolts and nails and tools, but they also carry arts and craft supplies. They also have a nice selection of seasonal items and decorative items. The store is open and well laid out. Most things seem to be shelved in logical groupings and if you can't find something, staff always know where to look. They are open seven days a week. Prices are higher than the big box stores, but the convenience of not having to drive for an hour makes it a great alternative.

I had been to the store previously on a trip to yerington to buy a house. I had every intention of…read morereturning to buy some furniture. I made a trip to yerington (1hr away) and stopped there to order my purchase and schedule delivery when we get there in a few days. The store was closed. 100° outside and a 45 minute wait for an employee to be present. Needless to say I was really mad. Hot and mad. I had to leave and return home without my purchase.

From the owner: Hammond Furniture Inc is your local one stop shop for all your floor covering, cabinet &…read morecountertops, window covering and furniture needs. Stop in today to view our selection and unbeatable prices, and you'll even be greeted by our professional, friendly and knowledgeable staff.

The owner, Juan, is so great to work with. My backyard has beautiful plants now and I really enjoy…read moremy space now.

Terry and his crew were professional and courteous from start to finish. Terry designed a beautiful…read morebackyard that looks like a park with a rock fountain and gazebo all for a good price too! Can't wait for the trees and flowers to bloom next spring. We will be enjoying our amazing yard for years to come. Thank you, Terry!

Closet by Design did a wonderful job with our Primary Closet! They were quick, efficient, polite…read moreand left us with a beautiful closet. This is the second time we've used them, and both closets were terrific. Lori S

Over last fall I started to get estimates for a Re-model of my master closet. The first one was…read morefrom a gal that lived in Nevada City that I found on Instagram that I had to pay at $200 fee just for a consultation/ estimate. I asked her if she might think of doing just the half of the closet that was ugly and cheap. A builder friend of mine told me it's one of those " closet kits" that you buy from those home improvement stores. It was just hideous and stuck out like 12" to far into the closet itself, you will see in the photos below. Anyhow the first girl's estimate was 12 grand. I had sticker shock! We have so many projects around this house because it's 30+ years old. I definitely like the fact that our house has the charm that these new housing tracts just don't have. We have a ton of mature trees and a big property. I just didn't feel like spending that much on the closet... The second estimate was from the other big name closet place in Reno. He was very nice but he wouldn't even consider doing a partial and shut me down straight away. One side of the closet is double hanging only with a large shelf at the top so you really don't see much of the wood to be fair. Frankly I was a bit put-off at his indignity as me even asking for two estimates. His estimate came in around 10 grand. Um No! My neighbor was over for a dinner party and had mentioned that she had a good friend that does this. I called Jean Anne and made a appointment for her to come over and give me a third estimate. She was a living doll and accepted the idea of just doing the right hand side only. We went into her shop and looked at different woods, hampers, hardware, etc. we decided to go with the least expensive white finish ( glorified particle board) . We decided on getting a pretty panels for the front of the drawer area since there will only be 8 drawers it was well worth the extra amount. The hamper feature was $300 and very small so we passed on that since we already have hampers we like. The estimate was 4 grand! Now we are talking! Today was the long awaited day. It took extra time since the drawer fronts had to be custom made. Sergio and Jose showed up 15 minutes early so that was a good sign. Then the trouble started... Sergio ripped out 2 sections that were supposed to stay...One of the shelves were for my beloved shoe section that I keep all my pricey ones in their boxes and the other is where I keep all my Juicy tracksuits and my American Giant cold weather matching sets. BTW: American Giant is the Best for cold weather, I literally have not found any other clothing that is as warm for those super cold days. Then they realized that they were missing two panel fronts for the top two drawers :( The next appointment is on 7/7 to finish so I now have to live with that cyclone of a mess for 3 more weeks... Also the 7th is our wedding anniversary and our big 4th party we have every year. Now I have to live with the mess for much longer but these things do happen. My biggest fault is I can be too nice! Truly! I was very nice to this Jean Anne. So much when we realized "her best guy" Sergio made the mistake she said something like; "Oh we will fix it at cost"... Ummmm whose mistake was this?? Mine? Sergio (the best guy)? She should have been over here in the a.m. to go over it with him. It wasn't my job to make sure he had the details right! This was a very stressful situation overall. And as the saying goes; "you get what you pay for" In the end we are very happy with how the closet looks. It was a great idea to put the attractive closet fronts on the drawers it looks so much nicer!

4/23/26 Looking for…read moresome seedlings and unfortunately they only Bonnie Bell.. It's a good thing they transferred the seedlings because of the cold snap.. Found a white and Japanese eggplant , plus another Chinese veggie. Call ahead to make sure they have what you are looking for.. Picked up

The outlet that handles Daytons pick up & sales could use a little customer service improvement…read more The day I ordered I was to call back & leave my form of payment. They all went to a party & didn't answer the phones. This was very nerve racking. Then when I picked up the Sod they warned me the sod was very fragile, and gave me a couple extra pieces for the trouble. In fact it was very hard to lay, broke up into pieces. Probobly took me twice as long. I liked picking the sod up in Dayton so much more. Why they changed I don't know.