Stopped by here again to do some more shopping at my favorite basic store. Came across a TON of…read moredeals in the sales section and got to enjoy a bunch of stocking up. Got tons of cute tops, shorts, socks, shoes and underwear just because i am visiting from out of town and forgot to bring my basics and going to be traveling and vacation. Spent less than $70 and got a whole new wardrobe of basics. Such an awesome H&M location! Definitely more affordable than the prices in LA.

Such bad customer service! I walked in intending to shop after I take care of my exchange but…read moreinstead of apologizing for the inconvenience of having to come back to exchange a damaged merchandise, they decided to give me a hard time. I understand stores have return policy but if you sell damaged merch then you can and should bypass your company's return policy. I spoke with 3 people today, the first two couldn't understand that they cannot expect customers to pay full price on a damaged item and not come back for an exchange; and that if I am returning an item in "sellable condition" then I won't even be there in the first place. Unless your "sellable condition" includes damaged goods. The third person, another store Manager, honored the exchange and told me they don't put damaged items on the floor. Sure, maybe that's true but I'm sure they're aware that things can get damaged while on the floor. Bad customer service affects company revenue. Think of it this way, if you happily eat up your $10 cost by doing the right thing, in this case- exchanging the damaged item, chances are you will make a couple hundred dollars more in revenue for the additional items that I'm going to buy after the exchange because I was so happy with how you all tried to handle this unpleasant experience that it made me want to spend more money at your store.

Trianna helped me so much today. She was very sweet. Very patient. She has great customer service…read moreskills. The Gap is lucky to have her!

I've been against this company for so long, and now I have embraced them because their clothes fit…read moreso well. The store is clean, well-organized, and always a nice cool temperature. Their sales are great too if you wander in on a good day.

Johnny rules! She was so kind and helpful and made our experience so fucking awesome. My wife went…read morein there just to browse and left with her dream wedding dress and we wouldn't have been able to do it without Johnny. 10/10 recommend

Haven't been to an Anthropologie in a few years but Nikki made our experience so welcoming. She has…read moregreat customer service and really stood out to us during our time there. We were trying on clothes & she was so helpful! I ended up buying the candle they had going inside the store as it smelled amazing. They have a corner full of clearance items they just do not sell any rings in store but can order it for you! I ended up getting a cute purse & coffee mug! Next time I'm in Carmel I will be back (:

Do yourself a favor and book an appointment with SARAH!!! Sarah is the personal stylist there and…read moreshe is AMAZING!!!! I had so much fun and she picked out a lot of great pieces. Shes so personable, so knowledgeable, and so talented. Nicole was also there helping and I must say how cool it was to witness such two talented people work together to create such amazing, stylish outfits. They took the time to figure out my style, what I was looking for, what I liked and disliked. Not once did I feel pressured to like or try on a piece that wasn't my style. There was also no feel of being forced to buy anything. I feel so much more confident being able to style my clothes and I cannot wait to schedule my next appointment to bring some new pieces into my wardrobe! Thank you guys!!!!!

Their service was truly amazing. They're value the customer and i appreciate that. I couldn't find…read morethe diffuser I wanted in store, it turns out it was only available online but I needed it pretty quickly for a gift. I decided to stop by anyway to see if they might be able to help. Sherry at the register and the manager were both so kind and helpful. They helped me place the order, arranged the shipping, and even waived the shipping fee, which I really appreciated. Im going to shop at this location only from now on. Thank you so much for your help!

Super cute store with lots of really nice stuff that I would definitely buy if I have the $$ and…read morespace. :) Service was pretty good. The lady was nice and warm. Must visit!

Cute clothes and decor, didn't love the old man who worked there. Waited for the bathroom and as he…read morecame out, gave us the dirtiest look. Had some items we wanted to purchase but didn't want to deal with grouch.... lol, sad for the "family" who has to deal with that one.

I honestly like to come here to resell some of my clothes that are usually designer that I no…read morelonger wear. They usually do payouts but lately I've been going and they've just been doing in store balances, which kind of sucks! Some of the items that I have sold that are name brands like Lululemon, Zara, and Marc Jacob they do not pay out that's good considering they are somewhat good brands but that's fine. I only recommend bringing your clothes in if they are worth high value and you don't really care about because they will not pay you out a lot!

Came in at 7:45 and asked to use a fitting room and was told they were closed .... Also very messy…read moreclothes on the floor

I love Athleta! Good quality clothes that fit and lasts…read more I've had hit or miss on service. If I go on the not busy times (like near opening hours), service is better.

My wife is so happy that her favorite athletic apparel store is in town. Just opened in July 2023…read moreon the second level of the Carmel Plaza. Street parking is free but watch for time limits or use the paid underground parking which can be pricey.

Sarah, who helped me today was such a gem! So friendly and helpful, told me about the promotions,…read moreand was just a very cool, sweet person.

Came in here with the intention of buying a board, wheels and shoes. Clerk refused to check the…read moreprice of these items to verify they were sale items. I don't really understand why it was so hard to price check these items but he never did and turned me off on buying shoes. Nevertheless, and despite this clerk not really wanting to assist me, I tried to pay for the board and wheels at the register. The manager at the register was catty and short with me about gripping my board. She was so unpleasant it turned me off to making the purchase all together. I decided to not buy anything because the customer service was so terrible. I really wanted these items but the whole experience just really turned me off. Even the clerk tried to make fun of the DGK board I was trying to buy. I ended up going to Zumiez's a couple doors to purchase these items as the experience was much friendlier. If the customer service isn't there, I'm not buying it.

Wonderful boutique with amazing women's wear. The selection of designer's is lovely, Johnny Was and…read moresome one of kind fun, casual jackets, wraps and dresses. The owner's are beyond helpful and a real joy to shop with in their beautiful retail space. Accessories from various artisans, great to pair with the fashion. Purchased a unique denim shirt with embellishment on the back of Bob Dylan all created on hand dyed fabric. So excited to wear it!

What a beautiful surprise to stumble across this lovely store in Carmel! So many amazing…read morehandcrafted pieces of jewelry and a unique clothing selection. If you're looking for accessories for your next burn, your upcoming trip to Tulum, or simply some original items to wear, this is the perfect spot!

Dropped in to take a peek. So to say it's small for a…read moresecond hand resale shop is telling the truth. It's packed floor to ceiling, with just stuff. Stuff that's not salable. It's uncomfortably tight. Tight enough to where you feel unsafe to grab something. Fire hazard unsafe! Prices are high, I live in Monterey high. It seems to me they buy from garage and estate sales for the majority of their inventory. Last words... yikes!

Small store there's barlely room to turn around without knocking stuff over. Lots of merchandise,…read more it's expensive here. Reading glasses and sunglasses started 20.00. Jewelery was also expensive, starting at 10.00 for necklaces. Kitchen ware is expensive. I wouldn't go out of my way to shop here.