The other day I bought an item but noticed it ended up different than the description online. I talked to customer support about it and they fixed the issue and even gave me a gift card or partial refund option because of it! The staff are so nice and their tent sales are awesome for big ticket items like car seats. Everything is pricey, but that is to be expected for name brands! read more

The Baby Cubby - Baby Gear & Furniture Near Me - American Fork, Utah

I highly recommend shopping here at Baby Cubby! Our experience was so great car seat and stroller shopping here. We are first time parents so we didn't have a clue going in, but Jamie came to our rescue! She answered all questions perfectly, was super personable, and made our experience fun and stress ftee! read more

Courtney was so patient and helpful answering our questions. Grateful for such a well trained staff!

I called to ask if they had maternity clothes, drove there, and found out they didn't.

No baby boutique is going to be completely affordable, but some of these reviews criticizing the prices at Babby Cubby are really ridiculous! The clothes that they carry aren't Cat and Jack or Walmart, but higher quality and a bit more durable. They last longer! That being said, I won't spend $50 bucks on a 6-12 month hoodie either, babies grow too fast! I only started buying a few nicer pieces when my daughter fits in a 5T/XS. My only criticism of The Babby Cubby is the staff was focused more on selling car seats then clothing items. I wanted to check for another size and it was hard to get someone's attention. read more

Love the modern esthetic and the comfort of having everything in one stop shop! Hoping for more sales!

Had such a wonderful experience today shopping for our sons stroller and car seat. We're first time parents and they helped with all our questions. We purchased the Nuna Tavo Next and Pipa RX car seat. The girls went above and beyond and even assembled our stroller! This was our first time at Baby Cubby but we're definitely coming back. I couldn't be happier with our experience. Thank you again! read more

The Baby Cubby - Baby Gear & Furniture Near Me - American Fork, Utah

They have everything you may need ! I love it , got all my baby big gear from them top notch !!

The Baby Cubby has so many great products and the staff is so friendly and helpful! They took a lot of time to walk us through stroller and car seat options and make sure we got one that fit our needs. They also have a twin discount! read more

Such a frustrating experience ordering a crib. We went in, and even though there were many cribs online, only 4 were available for purchase. We were told the one we chose would take a week to arrive. A month and a half later it came- with no shipping info available to us- and was dropped on the side of our building. Customer service left us in the dark- printed the address label incorrectly and took forever to fix it. We had to call to find out what was going on- no one reached out. Buy a crib elsewhere! It will be cheaper and less of a headache. read more

Such an awesome place to shop for strollers! They have so many on the floor and they know so much. Helped me install my car seat which i appreciate as a new mom. Such good customer service but not pushy or pressured at all! read more

Maggey and Lindsay were very helpful in picking out a stroller and car seat. Nice sale too. Great place to go!

What an adorable little shop!! I am so glad I stumbled upon this place while we were staying in Utah back in December! If you're looking for the more quality, unique kids/babies clothes and brands, this is your place! I had to pull myself back by not going crazy and spending a fortune in here lol I could have bought half of what the store sells! But I was good :) For the most ;) Service was also very personable and helpful. We definitely plan on visiting here again when we are back in Utah! read more

The store was very clean and well organized. All of the workers were friendly. My husband & I are expecting our first baby next month. We went in shopping for our car seat & stroller, and Baylee was so kind and patient with us!! She was extremely informative on all of the things. We went in with a brand in mind, but by her taking the time to really educate us on all the pros and "cons" of the two brands we were deciding between, she sold us on the Vista!! She is CPS certified and made sure that we knew all the things when it comes to installing the car seat properly. We are so thankful for Baylee & her assistance today! read more

Baby Cubby is everything my wife and I were looking for when we started our family. Stylish, quality, and hip with a large variety of options for different tastes. It has become our go-to stop for baby gifts since we are done having children of our own. The atmosphere of the shop and customer service were also stellar while we were there. I even took time to observe how the staff were helping other customers, particularly those with other children already. I was impressed. It is rare for me to find retail curator, a purveyor of quality goods of fine taste, that match my tastes from wall to wall, floor to ceiling. The Baby Cubby fits this bill. Are you having a baby? Are you having a grandchild? Becoming an Aunt/Uncle or God Parent? Looking for a gift? Angling to be "The Favorite?" Then I am recommending The Baby Cubby. read more

The baby cubby is the best place to shop for cute baby stuff in Utah county. If you are having your first, or need a cute newborn outfit go here! I wish there were more like this place close to my home, they have everything!! read more

Absolutely cute store! However, the prices are what turned me away in the end today. I definitely think I would only come here once my baby needs a family picture outfit. That way I don't have to pay for shipping because there is absolutely no way I can afford a $58 shirt for my 6month old. Absolutely crazy to me. I did love though that you can test the strollers + car seats that are quality here. We ordered our Nuna Pippa car seat online because we found it cheaper but like I said, it was nice to come in and get a feel for the quality, weight, and fabrics of the items you can buy online. Overall, adorable shop with a good selection but I would be doing my family a disservice if I shopped here on a regular. We'd be broke very quickly! Definitely a luxury store. read more

They have adorable and unique baby clothing. However, their prices are outrageous. I don't want to spend $50 on a onesie that my baby is going to fit in for a month. I wish they would get some less expensive options. I do love that they carry a wide variety of baby gear and the store is really cute. read more

It's a cute store no doubt, have an ok selection but the prices specifically were kind of ridiculous to me. Spending more on an outfit for a baby than I would an outfit for myself just doesn't make sense to me. This could be a fun place for the occasional splurge, but with places like Target and Kid to Kid that offer similar looking things at a much lower price tag, I'm honestly surprised this place is doing so well, considering it's located in Utah County where there's a lot of young parents with not a lot of money to spare. read more

My wife used to be a devoted Baby Cubby customer. We have spent thousands of dollars and referred several friends and family. But lately they have stopped caring about their customers and refuse to honor their word and policy. My wife purchase a very expensive stroller from them and was told when she made the purchase that she would be able to return or exchange it if she wasn't happy. They even quoted their "Love your stroller guarantee" that is all over their social media. But when my wife was unsatisfied with the stroller they refused to do anything for her. No refund, no exchange, nothing. We have tried very hard to support local business and shop at the Baby Cubby, but with the horrendous interactions we have had lately I feel forced to look for an alternative. read more

Very nice to be able to come in and look at products before purchasing-especially because they hold nicer items which I don't want to spend lots of money on unless I know I like them! People are saying their prices are expensive.. these are not baby cubby prices--it's the brand's prices. That's not in baby cubby's control haha! So if people want to complain about prices, go to the brand website (not baby cubby). read more

Cutest store! I love that I can see high end baby products in person and that I don't have to pay for shipping when finding those brands online. Idk why people complain about the prices. Yes some are very steep imo, but I don't mind splurging every now and again. This isn't target lol. I took off one store because the customer service has been very hit and miss read more

The baby cubby is by far my favorite place to buy baby items. I had bought a baby carrier from the baby cubby when I first found out I was pregnant. Months later after having my baby we found out that the baby carrier that I had purchased would not attach to the base. The baby cubby team helped me get in contact with the product developers to get it replaced. They were so helpful going back and forth with me. Long story short the new car seat didn't work either, the baby cubby team upgraded my carrier so fast and was so helpful. I can't express how much this meant to a mom especially postpartum. I love the baby cubby and I recommend to all of my friends and family. Thank you so much read more

I absolutely love Baby Cubby! Every time I have gone in to this store I have received the best help from the staff. Tonight, Grace helped me and my husband so much in picking a toddler car seat! She was awesome! Grateful for all of the staff's wisdom and help in making big decisions like buying a new car seat! I highly recommend Baby Cubby! You won't be disappointed. Plus they have the most adorable clothes! read more

I have been in search for a stroller/car seat and after much researched I decided in the nuna mixx next. I called several stores and none had them or sold them. I called baby cubby's and by surprise they did. Upon getting there we weren't greater which was kinda interesting because the time we where there everyone else was greeted. As my husband and I were testing out the nuna a worker came up to us and asked if we needed assistance. We said we where looking at the stroller and trying to figure things out for our own. She came back 5 minutes later asking if we were interested in purchasing. Again we told her we just needed time to explore the stroller. She left. Literally, 5 minutes later same later came back and asked if we needed help. After the third time it made me feel as though she was trying to keep an eye one us. When we finally asked for assistance on folding the stroller she had NO idea what she was doing. Went to go ask a coworker for help. I told her the stroller she was showing us was not the nuna mix. And she went to ask and came back to clarify she was showing us the wrong one. I knew for a fact she was as mistaken. Went home to continue researching and turns out she was showing us the Demi grow. Had another client that hadn't done their research been there instead of us, she would of sold them the wrong stroller. She lacked knowledge and skill: and that seems to be the case with all the girls working there (I say girls because all of them look young, definitely too young to demonstrate professionalism ‍) Overall we did not have such a pleasant experience. We weren't greeted, kept a close eye on us, and didn't help us in what we where needing. Makes me think it was all racially motivated. read more

Everything about this store is perfect. Absolutely in love with it. It was my first time visiting since I live out of state. The ONLY thing I was disappointed in is that they had signage in the store that stated clothing was 20% off. I approached associates asking about it and they said that the sale ended the day before (SUNDAY) and that they were "sorry". Having worked retail for over 7 years I was shocked that they didn't offer to honor the sale considering there was signage throughout the store. As a manager in retail I know that in situations like this one we honor the signage to do what's right for the customer. Otherwise its false advertising. Maybe that's something to improve on or be more mindful of. read more

UNFRIENDLY-UNTRAINED-ARROGANT We visited this store 3 times and 3 times we experienced a terrible service! #1 We bought a car seat. Unfortunately this kind of car seat doesn't fit in our car without sitting in it super tight. No one asked us about the brand of our car or realized that both of are pretty tall. Maybe we expected to much but asking basic questions should be part of a sales pitch. #2 After trying to find a result for our issue we went back to the store with the car seat. The sales associate was incredibly unfriendly and arrogant! She also wasn't well trained in any way. #3 I visited this Store a 3rd time just to give it another try. I was looking for some baby shoes. I spent around 15-20 minutes in the store and not one employee said hello or asked me if I needed help. I found some mittens and I had a question about them. This lady couldn't give me an answer to the product. I have been in retail management for a few years, I know how costumer service should be. This store has very good products and also the open store setup is nice, but with this kind of service I don't believe they will stay in business long. Please, train your employees to be more friendly and knowledgeable in the products. A simple "Hello" and eye contact would help a lot as well. Being nice to the kids would be a great benefit as well. read more

Cute store but not my cup of tea...it may be your cup of tea if you like spending outrageous amounts of money a pajama was $42....For a baby.... a clearance t shirt was $24. I just can't read more

We shopped for over a hour, sooo many things to see. Very unique items that I have not seen before. Great for gift buying or just for personal use. Would definitely recommend this to anyone needing kids items. read more

Amazing store, clean, sweet, and offers all of the brands I love (kickee, tea collection, boon). The only reason why I wouldn't give them five stars is because the girls working there don't seem to consider smiling part of their -customer service- jobs. It made me feel so out of place and unwelcome. Hard to find but worth it once you do! read more

Always so nice and helpful. From strollers and car seats to cute baby clothes they have everything. They're helpful about giving advice but still giving room to decide especially on those bigger ticket items. read more

This is THE BEST store for baby gear. The customer service is amazing! We had shopped here before and had no issues, and we should have just done so again and saved ourselves some time and stress. But for our all-in-one, we tried to order a car seat from another baby boutique that was recommended to us and it was a ridiculous hassle. They were pushy and rude and condescending when we asked questions. So we came to Baby Cubby instead. They were SO helpful, answered every question we had, AND reinstated a credit we had let expire. Car seats can be a very large investment, and they tend to cost about the same amount no matter where you buy them, but buying from Baby Cubby made me feel like I was getting a sale price because being treated well while you buy an expensive item is a huge perk. Absolutely will recommend this store to everyone and will remember not to waste my time elsewhere in the future. read more

They have a lot of cute things, and some of them are definitely worth the higher price tag. However, they advertised this big tent sale and made it sound like a majority of their stuff would at least have some discount. In reality, it was a very small percentage of their stuff on sale. Hardly any clothes or books or toys, and the ones that were weren't that on sale. Seems pretty misleading to advertise a big sale and it turn out to be a regular sale anywhere else. Should have just discounted most things at 10% or something. read more

Crazy expensive. Why? Also, they treat their employees poorly, go in and see for yourself, least friendly store I've been in in a long time. Stay clear. read more

Gorgeous clothes and fabulously friendly staff, but the real gem is the toys. These are the types of toys that will be used by and survive multiple kids or even generations. Sustainably made and thoughtfully crafted- I wanted to buy them all! Also, as far as the baby gear, they've got all the best stuff. It is so helpful to see everything back-to-back and compare in real life! I wish I'd come before my son was born to make more informed choices for his car seat/stroller and my diaper bag (they even have a handout for the diaper bag options to keep it from being too overwhelming). I'm from out of town but will definitely make a point to visit again! read more

Hands down, my favorite baby place to shop. The selection is great, and they have nice gifts than you can't find elsewhere. We have purchased many things, stroller, car seat, blankets, etc. But, my favorite thing is the customer service. It keeps me coming back. I have been offered a stroller if I'm holding the car seat, and today they did such a great job helping me find and gift wrap my selection. Thanks for having the cutest things and great service Baby Cubby. read more

Seriously the best baby stuff! Super unique stuff that you can't find at any other store! I love how they also carry a lot of local Utah brands too! read more

Great price if you can get the checkout page to work. There website is atrocious and the checkout page takes a long time to load and works a quarter of the time. read more

Absolutely love all the cute, unique baby boutique gear. They have a huge selection and are really helpful to follow on Instagram for new products and reviews. Only complaint is that baby clothes are ridiculously expensive but it's amazing eye candy! read more

Love love love this place!! We came here on a whim and was surprised with all the amazing products they have here. We cannot wait for our little one to try out her new muslin blanket! read more