This place is as good as it gets! I have a BMW and stupidly parked it under a tree for the weekend, then left it in the garage during a cleaning. So it had sticky sap dusted with dark dirt. Just looked sad all over. I brought it into Lloyd and he was so helpful and non-critical of my lapse in caring for my car. He got it absolutely spotless-- I swear it hasn't looked this good after any other cleaning, it looked BRAND NEW. Work was done quickly and for a fair price. read more

Best car detailing service in San Leandro, period. I took my BMW 2004 convertible in to get a full service detail and the result exceeded my expectations. Nader is customer focused and very competent in his execution of the work. He has the latest in technology to employ in the completion of job, b ut his personal attention to detail is what separates him from the crowd. I'v got two other vehicles that will soon see The Auto Spa, can't wait to have all my cars serviced by Nader. read more

My old and used Ford needed some TLC and this place did not disappoint! I am so glad I found them on Yelp. It was a little hard to find their store front but we were able to drop off our car and had it returned in a few hours. The results had me stunned!!! It felt like a brand new car. Good communication and awesome work. Thank you! read more

Update: I have updated my one star rating to four stars because Nader from Auto Spa reached out to me and offered to redo the service (plus some extra touches) or issue a refund. He is really the reason I'm updating my rating. The work done on my car might've been a fluke, who knows, but I really appreciate a business that reaches out in cases like this. I opted for a refund instead of a redo of service, so my 4 stars are for the way that Nader handled the situation. read more

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It was really easy to make a appointment over the phone. I dropped off our Ford Escape this morning and the car was available before 3pm. The car looked even better than when we picked it up from SF Ford. Ryan from "The Auto Spa" received my car @ 9am and assured me it would look awesome. And it did! Nice guys there. Decent hours M-F 7am-6:30pm, Sat 9am-4pm. If I ever plan to sell this car, I'll definitely get it detailed here before putting it on the market (carpets shampoo, seats slippery clean, dash, console, and steering wheel - clean enough to eat off of). I have two more Yelp deals and two more cars to bring back to the Auto Spa! 5 star experience! read more

The Auto Spa - Auto Detailing Near Me - San Leandro, California

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*** Please read all the way through. Do not go here. Got a half ass car wash and clay bar treatment at best. I know what it feels like when you take the time to clay bar/polish/seal automotive paint and that did not happen with my car as promised. Car was not vacuumed, wheels still dirty and the windows look like someone wiped them with a wet cloth and let it dry under a dust storm. You can't see before you leave because it's so dark in there and the cars are packed so I couldn't even open the trunk. They also call you at the last minute and expect you to get through SF traffic within 20-30 min. There are also some blemishes on my car that were not there before. Another Person was in there and having some serious issues with scratches they made on his car as well. ****update**** I changed my Rating because Nader reached out and wanted to make up for an experience he did not feel was accurate of the Business. He responded quickly for the most part even when I did not. He set up a time for me to come in and get what I paid for and some "extra services ." When I got the car back this time the paint looked great. So the Auto Spa can make your car look great. The change that the review is mostly influenced by Nader's actions in wanting his customers to receive a certain level of service and doing his part to follow up on that. read more

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My friend Robyn had recommended these guys. I wasn't sure of them other than her recommendation. With that in mind... The team at Auto Spa are fantastic. This is my second time around with these guys for a different car -- my 1965 Mustang -- and they are just truly sincere, dedicated, hard working people who understand not just the quality of work matters but so does customer service. They are honest to a fault and address any and all concerns one might have to ensure that the finished product meets approval. A recent restoration project even though I've had the car since I was 16... these guys did an amazing job and had everything well beyond expectations and ready at 5 pm on the dot as they list on their website. The shop is conveniently located in SOMA. I highly recommend these guys. And although services at any level are value priced -- do the full package whenever you can as it really does restore your car to a "brand new" feel both interior and exterior. These guys are the only people in SF that I like taking my cars to. And if that isn't a high level of praise, well I don't know what else to say. read more

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My car literally looks NEW when it's actually 16 years old. I bought my car second hand and had only took him thru the car wash. After the Auto Spa, he is a fresh color of silver that I've never seen. After pumping gas for the first since the detail and seeing that they even cleaned the gas tank pump area, I had to write this review. Great service! No complaints. :) Thanks Auto Spa! read more

The Auto Spa - Even the has pump area is clean! Wow. - Auto Detailing Near Me - San Leandro, California

Nader was quick to respond with a quote and overall very ways to work with. I'm thrilled with the job he and his team did on my car! I paid almost twice as much for a MUCH worse job with Pauls Mobile Detailing a while back. I'm so so happy with how my car looks inside and out after using the Auto Spa. read more

Amazing. Everything was so easy and the end result is terrific. My car looks great! I'll be coming back for sure!

Picture a black Tahoe and from afar it looks like someone unleashed hell on the paint - did someone key that thing - and then you get close and realize, it's just REALLY REALLY BAD swirl marks and halos.. I brought my Tahoe to Nader and his crew, they did an EXCELLENT job! I never thought that it would be possible to get all the swirl marks out of my paint..Sure, I'm guilty of running through the occasional car wash when i'm too lazy to hand wash it, and because of this the paint took a beating. I dropped off my truck at 7:30am and it was ready by 3:15pm, when i showed u to pick up my truck they were just wrapping up. Nader walked me over to the truck and had me feel the paint - whoa that thing was smooth as silk. He then explained to me what they had done and took his time to show me how good the paint looked. I couldn't believe that all the swirl marks and halos were gone!! It was actually Black and the paint looked better than new. These guys know what they're doing and the quality speaks for itself. Black cars are hard to maintain and you would never know that my Tahoe once looked as if someone keyed it from far away.. If you have a car that is need of a good detail then this place is a MUST! I can't stop looking at the paint, It's like i have a brand new car!! Thanks again Nader, you guys are GREAT and I'll definitely be back!! read more

The Auto Spa - Excellent work by The Auto Spa! - Auto Detailing Near Me - San Leandro, California

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Dropped my car off this morning for a full external detail and was told by a worker there to come back at 3:00. I came back only to discover nothing had been done to my car. I called the number to find out from the worker of auto spa that they had been relocated. So, I did not get anything done and wasted a day off of work and spent $25.00 on Uber to get back home and back to the place for nothing. Not a way to conduct business. And the person was apologetic but that doesn't help me after wasting a full day off. They could have contacted me about the relocation and I gave them my info and had an appointment, so they knew that they were relocating but didn't take the time to contact their customers. Not a way to do business. And whatever they were going to offer doesn't help. read more

I recently brought my car to Nader / Auto Spa and I could not be happier with the experience. Auto Spa's work is some of the best that I have seen. I researched and looked at several different coatings and shops, but I eventually decided to get exterior done here. Nader did an amazing job throughout. I brought my vehicle in for a quote. He talked me through the type of packages they offer, where coating can be applied, the condition of my vehicle, common installations and coverage areas, and any questions I had about the process. It was evident that Nader was a master installer with years of experience. This shop has an easy to read price guide for estimates, but for a hard quote, you need to bring the vehicle in so they can examine the state of the vehicle and walk through the package or options you want installed. The quote I was provided was fair and straight forward. When I picked up the vehicle from Nader, he walked me through the work that was done, showing me the areas had been applied to do, and answered any questions I had. He even showed me basic maintenance techniques for the coating. I then brought my vehicle back in within 2 weeks for the inspection, and the process was a breeze. Not only does Nader / Auto Spa perform excellent work, the respect and diligence Nader has for his customers as well as his top notch work ethic is truly hard to find. I will bring my next vehicle to The Auto Spa in a heartbeat. read more

My car was brought in for a full detail because I noticed black grease spots stuck on the back bumper after the last big rainstorm in the Bay Area. It may have been from all the dirt and debris on the highways that were kicked up. I knew the job would require a bit of elbow grease....so it was better for a professional to try to tackle it, rather than I try. A few hours later, when I received my car back, it was immaculate! Not only did they tend to the inside & outside of the car, they also cleaned under the hood as well. I glided my hand over the car and it was smoother than a baby's bottom. I was thoroughly impressed! The Auto Spa did a fantastic job and I would recommend their services without hesitation! read more

The Auto Spa - BabyBenz was immaculate after getting a full detail at the Auto Spa - Auto Detailing Near Me - San Leandro, California

Went to this place based on Yelp reviews and needing to get my 12-yr old Integra spiffed up for a sale. (I'm gettin' too old for parking backwards, on a hill, with a manual. Some guys think that's hot but it's not really that fun.) I used the $179 Internet special, and was generally a lot more anal than I needed to be, as my defenses were up given the generally shady rep of anything related to finding new auto-related vendors. (Fortunately I found an awesome mechanic.) Turns out I didn't need to be suspicious. These guys work underneath the old Sound Factory (yes, that dates me), and have a nice little bidness going for them. Busy enough to not have anyone slacking around. Not so busy that they were losing their cool and friendly ways. Extremely friendly service, and yes they pointed out things they did and accommodated for me. (I had a few SF parking sticker remnants on my baby after 10 years in the city.) I was a little picky about seeing certain spots and asking them to wipe some water droplets up - and they never lost their cool. (Sometimes vendors' fake patience can break down...yeah, I do look for true colors.) The surface of the car was smooooooth as a baby's butt after 12 years of oxidation were peeled off. The guy forgot to charge me the $20 extra for cleaning up the engine, but they were all so nice that I had to tell him. :) Also, don't expect a ton of butt kissing amenities...these guys work hard, have tattoos, a messy desk, and a beat-up ol' couch to rest on if your ride is late. You're on your own, there. The only ding is that the layer of chaos there may not be all up you readers' alley. I had to offer to leave my phone number so they could call me when the car was ready, there was no order form scribbled out or anything, so you just had to trust them, the time estimate may be very broad, and I ended up calling anyway to check up on the status. I wanted to give them more of my business by taking my new car there for regular car washes ($15 if you buy a pack in advance -- beat that, Divisadero Car Wash!) . However, Charlie didn't have any fliers for me, or the details on the package. But if you're not uptight, this should be all good. Cuz if they're too busy yapping with you, they're not cleaning the cars. And you want your car clean, right?? Caveat: I have NEVER ever detailed any car before, so on the one hand I was extra picky in looking at things, but I wasn't totally sure what to look for. Mainly I thought about all the nooks & crannies I'd get to with a Qtip if I were doing this in my buddy Dave's garage. And I looked for cloth wiping smudges (wax on, wax off!). My buddy's going to assess the work tonite and I may update the review if he has a different opinion than mine. read more

Nader and his team did such a phenomenal job helping me detail my car that was getting ready for sale, the car sold 3 days later! i can't think of a better detailing shop I would recommend. Thanks again! read more

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Manager called me after detailing and offered me a discount for next detailing ! Good customer service and recommend you all . I've asked for interior detailing but they washed exterior as well . Motor was perfectly clean . PS Only issue with vacuum taken care by the manager. Thanks ! read more

Auto Spa and I got off to a rough start... I was told to have my car there at 7:00AM on Monday Morning. No problem. I pull up at 6:55AM and I wait for them to open. And I wait some more.. and some more 7:10AM and I call, and call... and call. So I wait. 7:15... 7:20 someone starts to walk up the street as I am learning on the door to there garage clearly annoyed and cold. He starts to explain why he is late but I think he quickly realizes I don't care, it's not my problem. After signing some paperwork and explaining exactly what I was looking for in terms of the interior detail I am assured it can be done. Not having anyway to get back home to Colma I planned to park it at a cafe and read ALL day long and I did just that.. 4:30PM rolls around and I get a call saying that they thought someone had called me already and my car has been ready.. ok that is mildly annoying and at this point I was concerned with how good of a job they may or may not have done. After walking in I was shown directly to my car, they had washed the outside and even buffed out some scrapes, I didn't ask for that.. nice save.. When I opened the door, I was stunned. It was SPOTLESS... truly amazing. The inside of my 2002, dirty, dusty, grimy dog hair infested car looked brand new and my seats were almost a different colour. I was impressed and they clearly rectified there mistake of being late AND not keeping track of who called me. Yes, I would totally come back here for any type of service on my car. Thanks Guys read more

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Amazing customer service and high quality work! My hat goes off to the guys at Autospa for their top notch detailing on my little ole blue. They washed and polished him up to a showroom shine! Appointments were easily made over the phone and they even stayed open late on Saturday for pickup. I'd suggest making an appointment way in advance becauase these guys are swamped! Worth any wait! They'll turn any dirty car into something you'd be proud to be seen in. I've already made another appointment for they clay bar polish in August so I keep my puppy looking brand new. read more

I bought a groupon for a treatment 3 service and was able to make an appointment at 8am the very next day. The other reviews are right in that you don't get the kiss-ass customer service, but nobody was unfriendly by any means, they just didn't really say much. I'm ok with that. I just want to get my car prettied up, get in and get out. I pulled into the the shop, parked my car in the shop; someone came by asked for my name and number, I gave him the keys and showed him the groupon on my phone, and that was it. An hour before I could get back to pick up the car at the end of the day, I called, told the person my name, make and model of the car, and he said "Yup, ready." I showed up, got my key, and drove off Oh, and the car was SPARKLING! Inside and out, I've not seen it like that since the day I drove it brand new off the lot! It was a beautiful job! The whole process was so painless...I came here to get my car detailed, and it was a job well done. It's a weekday, I had to rush to and from work - this is the type of service that I'm looking for, efficient, no non-sense. read more

I had the "Treatment 2" (clay and wax) work on my car. They did a decent job, but it could have been better if they had better work lights. They missed a lot spots that's highly visible in the sunlight. They could have done a better job on the wheel barrels. I ended up spending another hour with a quick wash spray to touch things up and remove excessive wax on exterior plastics. Shop location is a little sketchy. It's just an extremely old warehouse. No signage on the building. But I guess that's normal for this part of SF. read more

My car was covered in spots by some kind of sap or hard water and Nader and his team were able to virtually eliminate all traces of it quickly, professionally, and affordably. I would definitely recommend Nader and his team to anyone looking for a professional wash, detail, or paint correction. What I liked most about Nader was his personal and professional approach to my situation. I took my car to three other shops before choosing Nader, and it was his approach and conversation that put him over the top. 5/5 would recommend and return! read more

I showed up late due a crazy day at work, but Nader was still able to fit me in. They did a great job, and my car was done in 2 hours! My car looks brand new after the wash and wax, and you'd never be able to tell from the interior that I have a dog. I will definitely bring my car back next time! read more

I just moved to SF and found this place closest to me. They did a beautiful job on detailing. My car is shining new and the insides are spotless. They also made sure to be very thoughtful in helping me find the space. read more

Just picked up my car and I have to say it looks great! They got all the white wax residue left over from a drive thru car wash that offered $50 wax special, never doing that again. Also removed the hard water spots I got from going through a car wash in Fairfield. Can't recommend these guys enough, definitely coming back to them. read more

This place is great! I brought in our BMW after our toddler threw up in the back seat. There was also 2 years of accumulated milk and coffee drips, plus assorted dings in the paint thanks to all of the careless inconsiderate ******* parkers in the city. The owner gave me a lift downtown after I dropped off the car - very nice. When I returned the car looked new. The paint was flawless, many of the dings were buffed out or touched up. The interior looked and smelled new thanks to the shampoo job. I have had cars detailed before but never seen such a great detailing job. I am glad I checked yelp or I never would have found it. The reviews are all spot on. Highly recommend! read more

Nader called me right after this post to apologize for missing my voice message and the oversight on cleaning the interior. He offered to detail the inside for free to compensate for the error and inconvenience. I just got my car back today and they cleaned the interior and also the exterior for added measure. They also washed my floor mats! Mistakes do happen and I just really appreciate the follow up care that this business provided. If you work in SOMA this is a good choice for your car wash needs! read more

I brought my car in here after someone borrowed my BMW 435 and smoked inside of it. Nader was super responsive on Yelp when I messaged him, and they did a wonderful job detailing the interior and exterior of my car. There were a couple smudges my wife noticed on the dash, but I didn't even notice them, as the car was otherwise perfect. I will definitely return and hopefully have another great experience that can turn this into a 5* review! read more

These guys are great! I first started going here because of how close it is to where I live, then realized that they have a Groupon deal going on for exterior details. I have brought two differnt cars here for exterior details, and was blown away of what they were able to do with my 4Runner. They even took out a giant scuff on the front bumper for me as they were wrapping up their day. Highly reccoemdn, but be sure to plan ahead with the Groupon becasue they only take so many a day and are booked out for weeks. read more

The Auto Spa - Before removing scuff - Auto Detailing Near Me - San Leandro, California

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My car was 1. stolen, 2. towed, and 3. broken into (again) within a week, and needed a really deep clean before I was willing to touch it. The team at Auto Spa were able to fit me in right away, took care of repairing the broken window, and somehow made my 10 year old car sparkly clean again. I've rarely had such a positive experience with a detailer, and will definitely be back. read more

This is unfortunately a very bad experience for me. Nader strongly argued for the most expensive package and lied about the service his partner could deliver. When I tried to reach him at his office on the day of appointment, he is very busy on the phone and handled it very poorly. In the end, I had to cancel the appointment. There are several levels of packages they offer with different prices. Nader would only talk about the most expensive package, even when I kept asking for cheaper options. I was looking for glass replacement and tinting as well. Nader promised that his partner will provide those services. This is a big selling point, because I wouldn't need to make another appointment. However, at the day of the appointment, his partner said glass tinting was not possible at all because Nader gave them wrong information about the appointment. Later, when I visited other shops, almost all of the them don't think the package Nader argued for was necessary. Because the interior of the car is actually very clean, and it doesn't need a full interior detailing. I had to cancel the appointment, so I don't know the quality of their detailing service. But be careful about the package and service they argue for and promise. read more

So, as it turns out there is an ending to this story. After reading my Yelp review, the manager of AutoSpa called me. He said, "I can't ask you to remove your Yelp review..." but he did offer to send me a check to reimburse me for my detail (although not the repair work I had done). The check arrived about four weeks later. So what have we learned? First, if you're running a business, run it like a business. When a customer calls, don't answer with "what" or "yeah." How about "Good morning, this is AutoSpa." Next, understand the cost of customer acquisition. I learned about AutoSpa through an on-line deal last year. Those had to be expensive. Whatever you spent to get me through the door is now wasted money. The people who've read this review are lost potential customers. This was a *very* expensive mistake for AutoSpa. Next, learn what it takes for customer retention. People are human and your employees will make mistakes from time to time. Your customers realize this. When one of your people screws up, don't take the strategy of "maybe it's our fault and maybe it's not but we won't admit to culpability so that you can't force us to fix it if we screwed up too bad." Your customers are paying north of $300 for a detail...they're likely not bottom-feeders. They expect good service for their money and time. When you damage something, don't force your customer to endure delays and frustration. Your move should be to: a) admit your error instantly b) rectify it as quickly as humanly possible c) apologize d) over-deliver on the fix e) have a customer realize your effort and have them as a customer for life. This is not rocket science. Get your act together and if you don't have the right people in management start your business overhaul there and train your employees to please your customers. read more

The owner Nader is dishonest and cheated me out of several washes and waxes that I prepaid for. The washes I did receive were not of very good quality and often had to ask them to remove dirt that they missed or grab a rag and clean it myself. This is definitely not a place you want to take your car especially if you have a nice one. It was always very difficult to schedule a wash and then they wanted you to leave your car there for the better part of the day. When you sell someone a group of washes you should honor it and not decide that it's not beneficial to do the work because you got paid already. I bought a pack of 10 car washes and 2 waxes and only got 7 washes and one wax. Every time I wanted to bring my car in the owner would say we are fully booked making it impossible to schedule my service that I prepaid for. I went back several months later and was told that they only do details now. I asked about my remaining washes and was told they would look for the sheet they used to track the washes. I never got a call back and even stopped by and was told they would look into it, but no resolution. I called yesterday and Nader the owner answers and pretends that it's not him so that he can avoid my call. I will definitely never go back to this crappy auto spa. If anyone asks me where to get their car washed, I will tell them to avoid your place. If your going to rip off your customers, you won't be in business long. read more

I just don't understand because I read these Yelp reviews and people are raving about the great detail service. I arrived at a conclusion: People who purchased the Yelp deal tend not to be true car enthusiasts. Do you consider the vehicle to be "clean" after a day in the rain? This person would be highly impressed by any major car wash. I don't want to discount the auto cleaning because they did a super good job at WASHING the car. Unfortunately a car wash is significantly less in scope than a detail. Assuming that we define a detail as "systematic rejuvenation and protection of the various surfaces of a vehicle." The interior was dust free and shiny, as I would expect from a detail. However, the exterior left me disappointed as the headlamps were cleaned, but did not appear "rejuvenated" in any way. Among other imperfections noted were water marks, soap streaks, and a failure to remove dirt accumulated in the area where the glass intersects the door frame. I have no idea who Nader is, but the person sitting on the computer when I picked up the vehicle didn't appear friendly or welcoming. He pointed me to the vehicle and said that it was finished. While it doesn't seem like a big deal, a little professionalism will go a long way. In the end, if you are a typical person with a normal vehicle, and The Auto Spa is in a convenient location, then I think it's a great car wash; It's 10x better than a gas station. However, are you a member of a car club? Do you normally wash your own vehicle because you settle for nothing less than perfection? I know of one place in SF and another along the peninsula and I'm sure there are countless others. read more

Yes, it gets worse. Called back a few weeks later as they said, and still 3-4 weeks out on an appointment. Called back another two weeks later and have left messages on their machine, none of which have gotten a return call. Terrible customer service and a bad deal. I shouldn't have to wait months just to get an appointment to get my car cleaned. I'll be soliciting Yelp for a refund now and do not recommend this business due to abysmal customer service and a clear inability to handle the increase in their business. read more

If I could give them negative stars, I would!! It started out bad from the very beginning. On the day of my appointment, I drove to Auto Spa (from Berkeley) only to find out that they wouldn't work on my car because "I wasn't in the computer." I was sure I had an appointment, but didn't push the matter. The following Friday, I commuted across the Bay Bridge again, and dropped off my car without incident. I even agreed to leave my car there until Saturday morning. But when I showed up the next morning, they hadn't even started work on my car!! I was in disbelief!! All he said was, "The guy didn't call you?" No! No one called me. Why isn't my car done? At 5:15PM that evening, I called to ask if my car was ready. I was surprised it wasn't done... When I finally picked up my car, I found that they didn't clean my trunk! I would NOT recommend Auto Spa to anyone!! They are not to be trusted. Others have mentioned that they treat Yelp and Groupon customers poorly -- this is true people!! read more

I purchased a Groupon and expected my car to return sparkly clean but it got worse! - The front bumper is now covered by multiple tiny spider cracks (i had a scratch there, the buffer was too strong in that spot). There's also a spot on the hood with the same spider cracks. - The roof weatherstrip is now dry and white, clearly from where they "polished" the roof. - Car is covered in white flakes which I presume is wax falling off? Washing it seemed to get rid of most of it but I still find specks on rubber seals. I guess you do get what you pay for. read more

My fiance and I purchased a yelp offer and booked an appointment together. They agreed to clean my fiance's car, but refused to detail my car that same day, claiming they were to busy for yelp customers. The customer service was beyond egregious. I'm cancelling my yelp offer. In addition, they had rushed the detail on my fiance's car and left wet mats in his trunk. Gross. read more

Points off for it being a really dirty place. Not just garage dirty, but super unorganized and unclean, kind of looks like they are perpetually on the last month of their lease. Actually, it looks really out of place to see nice cars in this cave. More points off for weak or at least very strange communication. You call them to see if car is ready, they tell you that they aren't at the location, but will call over to find out. (This isn't JetBlue's 800 number guys, just have the phone go to the garage!). Lastly points off for price, very, very expensive to detail and clay bar a car - like $325 per car expensive. Whoa. Not Floyd Mayweather and this ain't Team Money! Anyway, detailing was quality and the guy that did it was very careful and attentive. I love a clean car, but short of sending it back to the factory to replace the paint and interior, I'm not sure I'll ever get $325 worth of excitement out of it. Final take: a bit expensive (they do offer cheaper treatments so maybe that's the way to go), a bit messy looking, communication not A+, but the plus side is that they seem to be on top of the care of the car and the finished product as very high quality. Actually, it's been a month since I had this done and the car still looks great, so maybe it's worth the money. You decide what's important to you! read more

I called in June to set up an appointment to use my Yelp coupon to get a detailing job. The guy told me they would not have an appointment until October! Then he told me he would call me back & hung up! Needless to say I have not gotten a call back. He should not be dealing with customers. I have not idea why he was so lacking in customer service skills, unless this some kind of money laundering front for an illegal operation! The children running our neighborhood lemonade stand exhibit far better customer service. read more