If you are unfortunate enough to break down on a road trip. Willow is the place. Some of the…read morekindest folks you will ever meet. Went to Napa in willow and the staff stayed after closing and helped up get back on the road. Thank you so much for the above and beyond service.

Poor Service, I have been to this location and both times service was well below par. 1st visit I…read moreasked for just a simple oil filter they said they had Napa Gold and a Mann filter, I normally use a Mann for my European Automobile and they said it was in stock, after he looked for 5 minutes, He did not have the filter and I went for the Napa Gold instead. The owner came out asked the other associate why I wanted the Mann (German) Filter if it was cheaper, the associate said no, then the owner took the napa part out of the box examined it and said aloud made in the USA like wow i am getting a better deal. 2nd Visit I came in for one item on the store shelf's the someone was in the corner telling a story and seemed inconvenienced that i came to the register and just stared at me along with the person he was talking to as i was looking around just for someone to close my purchase finally someone came up front to close my purchase. If it wasn't for the good ole boy club attitude that the associates seem to demonstrate this could be a good store, otherwise I hope a oreillys comes to town at least corporate wouldn't let their associates treat the customer so poorly.

After the bad experience from Napa I went here and was treated fairly and with respect. I got a…read morefuel filter and the gal at the counter went out of her way to make sure it was right. good service all around.

They had me in and out insanely quick. Told me everything I need to know about what was wrong with…read moremy car. Frank told as professional, and made me understand what was going on even though I know nothing about cars. His Mom is a sweetheart and I loved talking to her while I waited. Overall it was an amazing experience and I would recommend them to anyone in town.

Most honest repair car place in town...Best in the entire area...Long time Orland resident with…read morelong family history in Orland...

My battery died and I have 0 help the manager and his employees were on it. Jumped my car and…read morereplaced my battery all in about 20 minutes. These guys are life savers!!!

my husband and i where on our way from fairfield Californian to Dunsmuir to visit my grandparents…read more when our alternator decided to give out! i called to see if they had the part we needed and they did but we where on the side of the highway. I asked if they would wait for one of us to walk there but MARSHAL!!! that amazing guy! offered to drive out to us with the part! it might have not been policy but this amazing man has a heart of gold! please please please take your business to this place. AND AGAIN THANK YOU MARSHAL

I had an issue with your employee Oscar Ramos (with the stained front teeth) who you sent over to…read morethe Yuba city location for coverage help Oscar Who was very rude and escalated a situation out of hand instead of walking way and letting someone els handle the issue. Your employee was very rude and arrogant and refused to listen to the issue with my purchased product. I asked your employee to remove himself from the argument and he declined multiple times. After I told him he had horrible customer service he stated I had a horrible attitude, (my attitude was based on his demeanor and the situation he had created) he got into a very arrogant attitude.Even after he was asked again by another employee to remove himself and I had another employee step in to help me with my issue your employee Oscar did not want to remove him self from the situation and became very rude and and kept making comments and kept making the situation worst. He also told me he would be covering for 2 months at the YUBA CITY store so I'm welcome to stay away if I don't wanna see him since he's helping with coverage. This is the type of employee you have helping with coverage from your Colusa store at your YUBA CITY LOCATION. Thank you for the girl that was there who originally did my order because she solved the problem the same way they had before by swapping the incorrect item in the box. All your arrogance wasn't needed Oscar because she did exactly everything I had asked you to do and you refused to do. SHE HAS THE SERVICE STANDARDS SHE SOLVED THE ISSUE THE SAME WAY YOU COULD HAVE BUT DIDN'T GREAT JOB.

I was out of town on a holiday weekend and my check engine light and another code came on. Auto…read moreZone was open, and I was able to borrow a scanner from them. They even printed out the scanner code info and made suggestions about options. Sorry they were all having to work on a Saturday night, but it was very helpful to me. I felt reassured that I could get home safely and deal with it then. Everyone was super friendly.

I needed to have my vehicle battery tested, so I brought it into autozone on orodam. Buddy, the…read morestore manager, assisted me with testing. He very very prompt and helpful. I appreciated his assistance with making sure I left the store with what I needed.

These guys are so nice! They always help me out and that's hard - I am a grandma who doesn't know…read moremuch about cars except how to drive them! They've helped me bolt plate back on car. They let me use the code reader.... If they don't have it, they check nearby Autozones... Everyone there is helpful. Today it was Tanner. Thanks, Autozone!