Wonderful customer service, fast and fair with pricing, I would definitely recommend…read more Everyone was so nice and attentive.

Bad customer service. Very racist, they only favor Hispanics and they don't accept ebikes. In…read morewheaton, where a Electric bike or electric scooter are the perfect vehicles to use in that area. I do not recommend, but if you are Hispanic, you'll be fine, they'll accept whatever trash you got.

5 star Yelp reviews are accurate! Super-friendly staff greet you immediately. When we arrived, 3…read morecustomers were being helped at desks in the back. They asked us to sign in & offered water or soda from the mini-fridge (much appreciated on this hot day). Within 10 minutes, we met with Sonia. We tossed her we were bringing in organized coins from a deceased family member but had no clue of value. I was glad I'd organized our coins by type & year. Sonia was able to quickly look at all & determine only 3 coins were worth more than face value - for a grand total of 25 cents! But we didn't feel disappointed. We left with more knowledge, a printout to help us evaluate coins in the future & a card for their sisters store that handle mis-struck coins (which we set aside). I'd also note that the other customers left with smiles on their faces, too. Hearty recommendation for Sonia & Congressional!

What a pleasant experience. Have come in a couple times after speaking with Amber over the phone…read moreto manage expectations on price before making the drive. Their prices are fair and everyone working there is very warm. Happy to support this LCS!

Do NOT believe the website stating diamonds from the public will be bought by Diamond Exchange USA…read more I brought a mined diamond (not lab grown) to the Rockville location and they would not look at it. Website stating they pay cash for diamonds is completely false. A waste of time.

When wait times at Rolex Authorized Dealer (AD) have become more a minimum prison sentence of 3-5…read moreyears wait time, it becomes extremely tempting to seek other means for the purchase of your dream watch. Areas such as the gray market and used/ pre-owned resellers are becoming tempting. But keep in mind there are "more fakes than authentic Rolexs on the market" and currently on the wrists of the super successful in society. An issue that Rolex themselves don't seem to mind!  The Diamond Exchange, a business that claims over 30 years in the industry the price becomes extremely tempting. Best of all is the selection of "Rolex" products on hand: they have various models, years, and designs and at a mere 30-35% above the AD's new MSRP! As ridiculous as that sounds, it can ve extremely tempting when considering the current gray market prices. When entering a business that is asking only 30% MSRP, it easily becomes a viable option (30% is actually on the low end currently). While making my purchase, the seller informed me that Rolex does not keep time very well. This statement should have set off red flags, but unfortunately, it did not at the time. I purchased an extremely well-made Rolex Submariner that was only a couple of years old and still was under warranty according to the certified card included. I was filled with joy. However, that ended when the watch was losing over 20 seconds s a day. I simply dropped the watch off at an authorized dealer for repair in Tysons. I was quoted a jaw-dropping 12-16 week turnaround for the repair. As discouraging as it was to spend thousands of dollars and need repair within a week of purchase, I wanted the quality that I invested in, so off it went. Feeling confident, I left with an empty wrist and voucher. Several weeks later, I received a call from the dealer informing me that my watch was ready for pickup. However, nothing was done as a result of the watch not being authentic. The Rolex Submariner watch. I was sold a FAKE ROLEX! When I inquired what the issue was, the dealer informed me I would need to contact Rolex directly to find out the details. At this point, thousands of dollars were dumped down the drain! My dream watch scenario was quickly morphing into a nightmare situation. Disappointment and shock would be an understatement of the decade! It was equally interesting that the authorized dealer that I brought the watch to wasn't able to tell the item was unauthentic initially. To be exact- a congratulations on my purchase was originally offered only amplifying the sting further. Rolex informed me that the watch was fake and that the Serial Number did not exist in their records. The certified card had all matching information and appropriate markings needed; details discovered during my research. After conducting hours of research and feeling confident about the sellers reputation, I made my purchase, only to be bamboozled in the end. I had become a victim of fraud! A 10-15 year prison sentence at stake I went to return the fake I purchased weeks before. When I entered, the seller claimed not to remember me or the original transaction - more salt I'm the wound. I demanded my money back as I recalled the details of my experience. The owner casually stated, "Of course I'll return the money for your purchase," as he feined shock that the item was fake. In the end, I was sold an extrenely well made high-end clone (1:1 available online). He further explained that he received the watch on trade by a trusted return customer that he would need to "have a talk with." My overall experience was absolutely traumatizing. The transaction was horrible and I would not recommend conducting business with the Diamond Exchange when purchasing a Rolex line product unless of course you are willing to spin the wheel and become another mark to pad the pockets of shady business practices. Simply having a store front does not make you reputable. It is integrity and business practices those of which are clearly lacking at the Diamond Exchange.

Pro: big parking lot, fair pricing, gift. Con: none…read more If you got any gold jewelry ( not bullion coin or bar) that is sitting in a drawer or not using anymore then bring it to STX gold for cash. I had some scrap laying around and was deciding where to sell. After seeing the many positive reviews on google and yelp, I decided to go here. The owner Steven only takes appointments so I called him and schedule a meeting for the next day. His office is located in a business type building on the 7th floor, once you get off the elevator take a left through the door and his office is on the left side. After presenting the items he uses his machine to determine if it real or fake gold and how many carat it is. After a quick and efficient process I got my money and it took only about 15 minutes overall. After the transaction was finish Steven was nice enough to give me a box of chocolate which was gold in color to represent " gold" funny enough xD. All in all, I would highly recommend if anyone is looking to selling any gold or silver jewelry/ items to give STX a chance.

Very honest service - I have a 50-gram electric balance at home, so I knew my gold weight to 3…read moredecimal points, and Steven got the identical number. We agreed on the carat - he didn't look at the marks (in Arabic) on the gold until he'd measured, and he offered me slightly above what I was expecting. He is also one of the kindest, friendliest people I have ever worked with. Don't hesitate to sell to him!

Great knowledge and great customer service. I found a awesome coin and jewelry shop. Thank you.read more

This place is set up in a jewelry shop, with no sign for Bullion Bank, so you wouldn't know it was…read morethere unless you found it on Yelp like me. They buy jewelry based on the price of gold that day rather than the aesthetic appearance of the jewelry. They take 30% off the gold price. By comparison, I know most jewelry stores in Asia take a lower percentage off the gold price (I think 27% if I remember correctly). Not sure what is standard in America. My experience was quick. They used a tool to check what karat gold my jewelry was, weighed it, and then paid me out in nice crisp cash. I'd use it again for the convenience, but not to get the best price.

Excellent customer service and the staff was friendly and personable. Considering having them to…read morecustomize my wedding rings.

I just went to ask how much they could fix a brooch, they started to "fix" it, they damaged my…read morechain and they didn't solve it. They wanted it to be another day. They were not responsible for the damage. Be careful solo fui a preguntar cuánto me arreglaban un broche, la empezaron a "arreglar"me dañaron la cadena y no resolvieron. querían que fuera otro día, no se hicieron responsables del daño

Stopped in about 10 minutes before closing to sell a gold wedding band. Despite arriving late, I…read morewas welcomed in and never felt rushed. The employee took the time to test and weigh the ring, explained the process, and gave me a straightforward offer. I had already received an offer from another local buyer, and Cash For Gold offered nearly twice as much. I can't say whether it was the absolute highest offer available anywhere in Northern Virginia, but it felt fair, transparent, and professional. The transaction was quick, the payment was immediate, and the entire experience was much better than I expected. If you're selling gold, I would definitely recommend stopping here and getting a quote.

Great service! Ali is very helpful. He calculates everything and gives you all the information. He…read moredoesn't pressure you and is very fair. I would come back again.

If you're looking to sell your computer, steer clear of this shop; it's a joke. They lack tech…read moreknowledge and don't even carry the latest models. I went in for a computer, and they tried to pass off an all-in-one as just a monitor . They stock old, low-quality computers, not the good ones. This is coming from a tech guy that works in IT. Plus, when I asked for the manager, he was sitting in the back claiming to be busy. Take your business elsewhere; this store's rating should be lower.

This place is trash, and most of the people working in there too. The younger girl specially…read moredoesn't know crap. They all like to mind each others business. They can't seem to not mind their own. IFFF you want decent customer service and to deal with someone who KNOWS WHAT THEYRE DOING, Ask for the store manager.

Sold some items in the shop. Owner was very honest and forthright with the deal. Took less than 5…read moreminutes. Very pleasant experience. Looks like a HUGE and interesting inventory on hand to browse. Need to go back soon!

I don't understand all of the negative reviews here. I came in for the first time last week to…read moresell some silver, including some commemoratives, and received very FAIR offers, having done research on the values beforehand. While I didn't think the value was right on a couple items, I simply took them out of the sale and the transaction went smoothly. If you don't like the quote, don't sell! They are a business that needs to make money and it's more likely that you're overvaluing your stuff. The person I worked with was very kind and professional, and I'm happy to support this local coin shop in this tough environment, given the recent (silly) tax changes in Maryland that will hurt these local stores.