My icemaker had been on the fritz for some time, so finallym a few months ago I called GP Express…read more Why it took me so long to call I haven't a clue. Rob came out and fixed it better than new for a very reasonable price. He was congenial, pleasant and efficient. We were very happy with the results. Then, a few days ago, the water wouldn't fill into the machine. I called Rob again. He came out and jumped right on it. He practically had to take the freezer apart, but he found the problem. He put it back together, told me what to watch for and then went on his way. I told him I've got him on speed-dial now. I HIGHLY recommend GP Express.

Robert was efficient in repairing our Maytag dryer and it's now running like new. Very pleased with…read morethis company.

We we're having trouble with our ice maker on our fridge. Bill called and let us know he was 30…read moreminutes out. When he arrived we explained what we had done. And then he proceeded to give us excellent suggestions and advice. We will definitely use them from now on. Top notch company.

BA Appliance Repair was sent to us through our home warranty company when our oven on our range…read morestopped heating. Repair guy seemed nice enough, looked inside and claimed our range was dual-fuel (I.e. stove was gas, oven was electric), and that BA didn't service these types. I was surprised - because although we didn't buy this appliance (we moved here less than 2 years ago), we always thought the unit was completely gas. Turns out we thought this, because it was completely gas. Confirmed by the repair guy who came from Day's, the appliance repair company that our home warranty company sent out when BA refused service. On a plus note, BA didn't try to collect a deductible for coming out (We wouldn't have paid it anyway if he did). But I'm not sure why the repair guy couldn't tell that our oven was in fact gas, or why they would make the effort to come out to refuse service to us. Have no idea what this was about. But I can guarantee I will ensure our home warranty company doesn't use these guys again for us, or we don't use them again on our own.

Gerry was SUPER easy to contact and actually answers his own phone. There are is zero call center…read morerunaround to deal with. Gerry got us on the schedule for the next day and had me send him a pic of my dishwasher model & serial numbers do he could be prepared. Gerry showed up on time, diagnosed the problem and fixed it on the spot. We felt like his services are very reasonably priced and we won't be calling anyone but Gerry in the future. Support your local repair services!!

The service was done, quickly, efficiently in a matter of small amount of time. They were on time…read more They were friendly, very informative about the work they were doing.

I had a part with a filter that I have been unable to insert. Took it in for assistance. I was…read moregreeted immediately. Told them the problem and the gentleman took the part and filter and inserted. Then asked if I wanted to toss the packages. I liked that they focused on assisting me rather than trying to pry money from me.

Made a call for a service request over a week ago and never heard back after multiple follow ups…read more Will have to take my business elsewhere.

We have used this company twice. Once for our front loading dryer, and recently, our refrigerator…read more Very affordable and knowledgeable. While making the recent appointment, the friendly lady told us a lot of information on problems with refrigerators. We learned more from her than the stores we shopped in. When they came to fix our refrigerator, they gave me the 101 on airflow, fixed the fridge and even looked at our standup freezer and gave me pointers to help it run more efficiently. Highly recommend CAP and will refer to my friends.

Had a refrigerator that wasn't getting cold enough. Gary came out promptly, cleaned the dust that…read morehad accumulated and fixed the broken fan. $167. A couple days later and the problem still persisted. Asked him to come back and he added Freon while I watched. He told me that it was a closed system that he would have to splice into. I was kind of nervous about that because I thought the freon would leak possibly. He assured me that it was not a common issue. The fridge and freezer and icemaker started working the way they were supposed to, but after a couple months, I started to notice a warp in my floorboards. I wasn't even thinking about the refrigerator repair. Thought maybe some water had been spilled. Problem kept getting worse and finally I pulled the refrigerator from the wall and took the back plate off and saw that water was dripping condensation from the saddle valve that he put on. I sent him a picture of said saddle valve and he denied ever putting it on after I sat there and talked to him about it while he was doing it. He literally told me it was a closed system and the only way to add Freon was to splice into it.. No one else had ever worked on my fridge. This was all via text message. The next thing I know he is calling me. He wanted to know what the problem was, and I explained. He denied ever installing the saddle valve and told me that he would never put one on and that the condensation was from ordinary every day humidity. I've had this refrigerator and floor for 14 years without a problem. He asked me if there was a charge for a saddle valve on the invoice. He said that if he would have put one in it would've cost $16. (It is interesting how he knows exactly how much one costs when he never installs them.) He asked me what he wanted me to do. I said fix it. He told me I was lying and said screw you and hung up the phone. This guy is a hothead. Beware.

I thought I had a broken washer, but the tech quickly figured out that my problem was actually a…read morefrozen standpipe. I appreciated him, not trying to stick me with a problem I didn't have.

This company is terrible! Service tech came to check out a dryer said he will do some research…read morebecause he could not find the model #, That was 9/21. I called the company back 10/3. They said they would check with tech and call me back. Called on 10/10 they said the repair ticket was closed. So they charged me $84 to stick his head in the dryer to locate the model #. Do not use this company!!

This local business went above and beyond for me, they have my highest recommendation. I had a…read morerepair that a previous company could not solve, and had stopped responding to me all together. I called Day's Appliance, and they took on the job and did not stop until every issue was resolved. They remained in constant communication with me throughout the process which I really appreciated. If you're looking for appliance repair, they are the best option in Cincinnati!

We had a problem with our washing machine not draining. Day's came out and fixed it pretty quickly…read moreand with a fair price. However, we found out a few months later that they didn't put back 4 main screws in the frame. This caused extremely violent shaking during spin cycles. We were out of town for most of the warranty window so we didn't find out about this until it was too late. When we called them to say something seems to be broken after they came out, they said it was out of the window so it would be a normal service charge. We decided to use a different company since last time they didn't put our machine back together properly. The company that came out replaced the screws and fixed the shaking very quickly.