These fine folks have always been my go to for appliances. They are all courtious, helpful, priced…read moreright and more importantly typically have what i need in stock. Keep up they great work Chuck@DemcoAutomotive

The delivery people was great. Friendly and professional. 1st class operation…read more Thank you.

Don Bacon Appliance Service is a Company that gives exceptional customer service, unlike many…read morecompanies that have let their customer service fall to the wayside. I had Don Bacon service at my house for a broken oven. We found out it had been installed incorrectly which prevented repair. Don Bacon Service responded to the issue professionally and in my eyes will keep me from ever having to call anyone else.

Don Bacon has done a lot of work keeping our 90's Subzeros working great. We have had other people…read moretell us it's dead and unrepairable but Mike will get any Subzero back up and running in no time. I really trust this appliance repair company. Been working for us for 10+ years.

These guys are the real deal. Luke at Fuse provided a fast response to my Yelp posting, analysis of…read moremy problem and instructions how to proceed obtaining my Warranty-covered replacement part. Meanwhile the technician arrived the next morning (Sergei) who figured out how to fix the problem with my LG refrigerator. When he left we were on the way to being "up and running" thanks to his ingenuity and persistence. I cannot say enough good about my experience with Fuse, and I highly recommend them. And their price was very reasonable.

Ilya answered my Yelp search before I even asked for help. I emailed a brief explanation of what I…read morethought the problem was, and he responded immediately. They were able to service our dishwasher on the day and time we requested for the estimated price! We couldn't be happier!

This local business went above and beyond for me, they have my highest recommendation. I had a…read morerepair that a previous company could not solve, and had stopped responding to me all together. I called Day's Appliance, and they took on the job and did not stop until every issue was resolved. They remained in constant communication with me throughout the process which I really appreciated. If you're looking for appliance repair, they are the best option in Cincinnati!

Had their technician here to check a gas stovetop burner that wasn't igniting. He supposedly fixed…read moreit but the same issue is back within a month

All went very well. John diagnosed the problem (belt replacement) over the phone. Turns out he…read morelives within a mile of us. Checked out the situation, made the belt replacement. Quality job, fair price. He gave a detailed explanation. Apparently, Maytag is not what they used to be but this machine should last a least a few more years. So it might out live the washer. We'll see. A previous repair contractor said just buy another one. That was about a year ago. I figure a $250 repair beats a new dryer at Big Sandy's with less features in the $1000 range . Although it's made in the USA. Well see

John was very rude. I had requested a quote for an appliance repair that involved just reattaching…read morereceptacles to burners. It did not require any new parts. John gave the quote I informed him that a friend fixed my stove at no cost. His response was very unprofessional and rude. He stated to never contact him again. I would not recommend him to repair anyone 's appliance .He did not have to take it personal that his service was not needed.

Excellent service with customer oriented and very knowledgeable team. I always call them first to…read morefix any major appliance. Honest, hard working and ethical organization!

The service person was knowledgeable, respectful of property and made the necessary repairs to our…read moresatisfaction. A great experience. Would highly recommend.

our 27 year old whole house vac. system was losing power and making strange sounds . we called to…read moreset up a appointment. Connie was the woman we spoke with . shecwas very helpful and set up a meeting wirh their tech Isaac . He was very diligent in letting us know his arrival time . He was very polite and knowledgeable. He remembered being here a few years ago . He replaced the unit worked the entire time he was here . He tested the unit had us test it . so pleased to be able to give our home a very thorough cleaning . (cat fur ) . this company is very trustworthy and professional. Isaac is a star .i would recommend this company without a moments hesitation .

I had my sweeper repaired here. My sweeper is brand new! Excellent customer service…read more It was clean and easy parking. it took less than 2 weeks to have the repair done! Thank you again!

Had an AC issue overnight. Called when the office opened. Kelly found an available technician,…read morewho was here within one and a half hours of my initial call; diagnosed the problem; fixed it; and, was finished in 30 minutes. We've been Rusk clients for more than 40 years; and, their responsiveness and service simply cannot be matched. Can't imagine ever using another HVAC company.

We had interactions with several people over the course of a couple of weeks. Overall, a very good…read moreexperience. We'd recommend them for their professionalism, timeliness, and craftsmanship. Our Story... Our central air wasn't working so we called Rusk hoping to get a technician out to fix our issue.  Judy scheduled our appointment for the next day but called us back and advised that she could get us in that day if we were available.  We welcomed the earlier appointment.   They sent Brock (we think that was his name). He was very professional and pleasantly explained that we likely needed a new unit.  He was empathetic and set the tone for a positive experience.  Enter Steve Morrison.. Steve was extremely knowledgeable, personable, and went the extra mile in surveying our entire home (how many windows, how tall the ceilings are, etc.) to determine the best system for us.  His quote arrived shortly after our interaction and when we posed questions, he responded almost immediately.  We landed on agreeable terms and Steve advised that he'd get our equipment ordered and someone would call us to schedule. Three days later we got a call to begin our installation on the next day.  We were in the midst of a string of hot humid days so we were pleased that they worked us in so quickly during a time of peak demand.  Steve #2 arrived at 7:30 on Friday morning.  He worked quickly and methodically.  He ran into road blocks, and worked his way through.  He provided helpful updates, and answered questions with ease.  Steve went above and beyond to care for our home in a way that we admired. Shoe covers, tarps, all without prompting. We really appreciated his diligence in this area. When it was apparent that he might not complete the job by the end of day, Steve pushed through to make sure our weekend would not be miserably hot and sticky.  As he prepared to leave he provided instructions for the operation of the unit until Monday, outlined the tasks he planned to complete on Monday, and asked if 7:30 was a good start time.  We expected to see him on Monday at 7:30.  We had a great weekend in our newly cooled home.  We prepared to welcome Steve at 7:30 on Monday... our workdays began to ramp up and we lost track of time.  We got a call just after 1:00pm and the scheduler asked if he could send someone over at that time.  I explained that we were expecting Steve that morning and he advised that Steve likely didn't know his schedule... this was the first interaction that was contrary to our expectations. Nick arrived shortly after.  Like everyone we'd interacted with, Nick was very pleasant.  My husband asked questions about the tasks Steve identified on Friday.  Nick was eager to continue the installation to our satisfaction, but there were a couple of notes missing in the transition.  He didn't know to secure the unit to the brackets, which was pretty important in our opinion and left fewer filters than previously expressed. We called the office to inquire about the transition and Steve Morrison came back out to ensure that everything was done correctly, and according to Rusk standard. We really appreciated the reassurance. Nobody likes to pay handsomely for unexpected replacement costs, but we feel good about our experience, and the new relationship we've formed with Rusk.