Gary came out within an hour and went straight to taking my washing machine apart to diagnose the problem. Repair of my machine will require parts, so will reserve my fifth star for a completed job- so far so good!
10/21/16 unfortunately Gary was unable to repair my washer. This was determined AFTER I had paid a service call (approx $60) and $320 for a service contract. Gary did make several trips to my home before it was determined that parts were not available for the final fix. He verbally agreed to refund my service contract cost less his parts costs, but I did not receive the check as promised. I am unable to leave a message on his phone. This is really disappointing. I really wanted to support the small businessman.
Unfortunately I cannot recommend him. Perhaps he will see this Yelp review, contact me and make it right. I will definitely post if that happens!
12/1/16 I have contacted Gary a number of times. Now I get no answer on his phone. He has promised on 3 occasions that my refund is forthcoming, but he is waiting for money to come in to him from another source. How frustrating, as MY check to him for the initial service call and a $320 service contract was cashed immediately! Time for legal action sadly. read more