I wish I would have read these reviews !! SCAM SCAM CON ARTIST. I am taking our small claims…read moreapplication in this afternoon. Several days of we are on the way, part trouble, and now no answer. We will be reporting to better business bureau and seeking every remedy can. I wish this would fall under criminal and my husband could just handle it. Luckily I work in the law office and he works on the beat. Please do not waste your time or money *****UPDATE. How dare you try to use the lie you told us after 4 days of, wrong part, extra charges, they did not overnight, and I fell asleep! You offer up 12noon, then the I was stuck in traffic the entire day up until 840pm !! At that time we told you for the second time return our money. When you finally answered the phone after blocking us, I told you return our money. You said you were coming and once again did not show up. Your stuck in traffic was a lie and we asked for our money. I do have the text messages and recorded Callsm we will see you in court. Thank goodness you can't stop hard working people from showing others to BEWARE. please people don't waste your time and money. It is a shame in this trying time.

Three days later after having to chase the guy by phone every day after missing every single window…read morehe claimed he would be in my problem is still not fixed. Guy even had the nerve to suggest that I still owed him money. Agreed to let the $75 go I'd foolishly paid him for simply putting the screws back in I'd taken out to make replacing the part easier rather than fight with him on the phone. Oh and the other positive review on here just happens to have the same name as the person he had me write that check to!! Don't waste your time Wish it would let me leave no stars

Gary came out within an hour and went straight to taking my washing machine apart to diagnose the…read moreproblem. Repair of my machine will require parts, so will reserve my fifth star for a completed job- so far so good! 10/21/16 unfortunately Gary was unable to repair my washer. This was determined AFTER I had paid a service call (approx $60) and $320 for a service contract. Gary did make several trips to my home before it was determined that parts were not available for the final fix. He verbally agreed to refund my service contract cost less his parts costs, but I did not receive the check as promised. I am unable to leave a message on his phone. This is really disappointing. I really wanted to support the small businessman. Unfortunately I cannot recommend him. Perhaps he will see this Yelp review, contact me and make it right. I will definitely post if that happens! 12/1/16 I have contacted Gary a number of times. Now I get no answer on his phone. He has promised on 3 occasions that my refund is forthcoming, but he is waiting for money to come in to him from another source. How frustrating, as MY check to him for the initial service call and a $320 service contract was cashed immediately! Time for legal action sadly.

From the owner: We stand behind all our work that we do with a full 1 year warranty on all labor. you have 10 days…read moreto call back, if you are not happy with work we will come back and take care of the problem to make you happy or refund money. We offer same day service in most cases. All technitions are all insured up to 1 million dollars. Call us and get the vip treatment 5 stars

Excellent service with customer oriented and very knowledgeable team. I always call them first to…read morefix any major appliance. Honest, hard working and ethical organization!

I spent over $200 to have someone )Nick) look at my 19 month old LG dishwasher and was told the…read moreControl Panel was defective and had shorted out, because water had gotten into it. it would be $650 to repair ( I paid $699 for the compete dishwasher). I also have a problem with the ICE MAKER on my 3 year old LG refrigerator. That also was going to be in the hundreds of dollars to repair. I contacted LG directly about my problems and was told the Control Panel on the dishwasher was under warranty?? Why didn't Nick tell me that?. A-1 was prompt a coming out, knowing they would collect their inspection charge. After that, no help at all. I did contact A-1 and explained about what LG had said, but I received an explanation that they would have no way of knowing about the Warranty on the Control Panel. That shocked me because when I did my research and spoke to them (Tracy twice) I had read that they were a local LG representative.

Ilya answered my Yelp search before I even asked for help. I emailed a brief explanation of what I…read morethought the problem was, and he responded immediately. They were able to service our dishwasher on the day and time we requested for the estimated price! We couldn't be happier!

We have been without an automatic dishwasher since February 2025. I have had multiple companies…read more(A-Appliance Repair, etc., ) come out here and charge hundreds of $ to tell me our 14 month old LG dishwasher could not be repaired. I have made several calls to LG Customer Service and found out that the Control Panel was still under warranty. I asked them for a list of companies they recommended in the Cincinnati area. FUSE Appliance Repair was on this list. I called and spoke to Luke at FUSE and gave him some information about our dishwasher. In less than 12 hours he gave me the part number and everything I needed to provide to LG. The part ( the control panel) arrived at FUSE and Luke called to schedule an appointment. Sergei came out with new control panel and in less than 15 minutes he had our dishwasher going again. There was a $150 service charge, but that was nothing compared to the companies who came out here, charged me hundreds of dollars, and did NOTHING! I don't know about other brands, but if you have LG products that need repaired, you don't need to call any other repair company!. In fact, if I have a problem with another brand's products, the first call I will make is to FUSE. Thank you Luke and Sergei! My wife has Alzheimer's and I cannot tell you how much time this saves me from washing pots and pans and dishes.

Please do not use Donald Morgan for any appliance repairs! I…read morelooked online for an appliance repairman to repair my clothes dryer. I was initially told that there would be a trip charge of $159 to inspect my dryer, which would be applied toward any parts if I decided to proceed with the repair. After completing the inspection of the dryer, I was told that there is an additional fee of $159 for diagnosing the problem. This fee would be applied toward parts and service if I proceeded with him doing the work. After paying $318.00, he would not tell me what was wrong unless I paid an additional $159.00. I do not agree with paying for him to just tell me what was wrong with the dryer after already paying for the diagnostic fee. I will never call Daily Appliances or Donald Morgan for appliance repairs and highly recommend that whoever reads this do the same.

Quoted me 159 on the phone to come out and then hit me with a 159 diagnosis fee. When I argued the…read morefee because I wasn't told that would be a part of the visit the owner threatened to sue me if I didn't pay, I agreed to pay the $318 but let him know I would Be documenting my experience with his company on yelp and other review sites he informed me that if I did that he would sue me. He was a knowledgeable technician, I just want not okay with the hidden fees that he sprung on me after he was finished with the service call. I am not by any means trying to deter business from this company, just giving my own personal opinion/ experience on the type of service I received.

Showed at the advertised time. Was pleasant and addressed the issue. Explained everything…read morethoroughly

Thank you! I called last Friday when our washing machine started leaking. Mr. Appliance came out…read morethe same morning to diagnose the problem, and help order the part needed for repair. This morning the part was installed and the washing machine is back to working order. I appreciate the helpfulness of the tech, and quickness or the repair! *One note: The tech was great, but kind of threw his tools around/dropped them instead of placing them on our wood floor. This was just a little thing I noticed as I was slightly worried about scratching/damage. Overall a great experience with this company however, and he did a great job fixing it!