I can't say enough good things about George's. I have purchased appliances here, as well as…read moreutilized their repair service. I literally had someone at my house repairing my dryer 2 hours after I called. It was fixed by a friendly, efficient, knowledgeable guy (Harlan is awesome!), and was super affordable. I would highly recommend this place to anyone who needs to purchase an appliance or have one repaired!

They were so honest with me. Their service charge was extremely fare . I was late and they still…read morewaited for me.

Adam from Pate came out multiple times to work on our fridge (still covered by warranty). He was…read morepatient, thorough and persistent. Highly recommend.

Stopped in to shop for a new gas stove and was greeted by a gentleman who walked us through the…read morepros and cons of the floor models. He was extremely helpful and patiently answered all of the questions my mom and I had. We were pleasantly surprised to learn he wasn't even a sales associate, but a service technician. Unfortunately, when we were handed off to the front desk, the level of customer service dropped a bit. I had to ask about the warranty and return policy myself, as this information wasn't explained before the total was presented. The delivery process went well. Two service technicians removed the old stove and quickly installed the new one. They were very patient with my mother and took the time to thoroughly explain and demonstrate the stove's features. They even went back to the store to retrieve a copy of the appliance manual, which was greatly appreciated. Overall, I was impressed with our experience and would encourage others to give Pate Appliances a chance if they're in the market for a new appliance.

Horrible store and owner. They lie and lie and lie. They say…read morethey'll deliver, they don't....needed a dryer for a rental property in Norwood. Scheduled a dropped off 3 different times in 2 weeks. They were no shows all 3 times...only a fool would spend money here...they are scrappers-I guess garbage picking is more important than potential buyers. Don't be taken advantage of with these clowns. He even had the nerve to blame all the missed appointments because of Americans not wanting to work! Hope this review helps everyone and destroys his so call "company".

The owner Toby and his son Wolfgang are nothing but scam artist!! I responded to a washer and dryer…read moreset for sale in Facebook marketplace. Didn't know I was talking to a used appliance store till the 10th message. The set that they had on marketplace was listed for $250. By the time I all was said and done I paid $430 for a washer and dryer that didn't work and the washer's glass lid had a giant crack across the entire lid in the glass. The very first load we washed we realized the damn washer was broken. Yes, these low life's brought us a $430 non-working washer and dryer set. The washer sounded like a bulldozer when it went into the spin cycle. It was bouncing so much it scooted itself about 3 feet away from the wall. I called Toby and told him they delivered broken appliances. He said he would bring another set out. His son, Wolfgang told me so many lies until he got me to buy the set. The owner Toby told me he would be down Friday or Saturday, this was on Monday. To bring me another set. His son had sent me pictures of some sets to pick from. They tried like hell to bring me a hit point set that is about $500 brand new and expected to keep the $430 I paid for the first non-working set!! I literally had to screenshot a Insignia set from the pictures his son sent me. Told him I didn't want the cheap Hotpoint set. Friday and Saturday came and went. No one showed up to fix the second non-working set they delivered. No one called to explain why no one came. So I disputed the charge with my credit card company. I was not sold what I was told I was buying. I am having a repair man come out and give me an estimate on the cost to repair them. I am filing a claim against them both and their shady business. When I am finally done with them. They will end up paying me the original purchase price, the cost of the repairs, court cost, and interest from 2/6/2025!! They never should of ripped this chic off. DO NOT PLAY WITH MY FAMILY, OR MY MONEY!! YOU WILL LOOSE!!

Kenzie was phenomenal! Very knowledgeable and able to answer all my questions. She's a pro at…read morelocating exactly what you're looking for on the showcase floor.

Zero stars! Not 1 star! Do not purchase from this place! Bought a appliance package told could be…read moredelivered to our address then was told sorry cant go that far. They told us a pick up date. We rented a uhaul as we live over an hour away. We get to store to find out that we have no appliances to pick up. If you work at this store I feel sorry for you. You should find another job because clearly whoever is running this business does not show pride in it. I canceled my order went to Home Depot purchased same appliances for same price and guess what??? They do deliver to my home and I get them in 2 days. Good riddance Big Sandy you guys are awful.

My 15-year-old Hoover vacuum had a bad switch, so I choose Baer's to replace the part. I'm so glad…read moreI went there! He not only replaced the switch at a reasonable price, but also changed a hidden filter and cleaned the rollers at no extra charge. He also pointed out what I need to watch for over the next few years to maintain the longevity of my vacuum. All this in just three days! My vacuum runs like new. Give this guy a try!

From the owner: Baer's Sweeper Sales & Service Provides New & Used Vacuum Cleaners, Vacuum Parts & Supplies and…read moreVacuum Repair to the Hamilton, OH Area.

I'll begin by noting that the ratings on Yelp (here) Rieman & Arszman Custom Distributors are…read moredisparate ... around 50-50 5 star and 1 star. My experience was very positive. We had a Kitchenaid cooktop and exhaust ventillation hood to replace. 2013 install with a kitchen remodel. The original hood failed when the control overheated and irreversibly damaged the on/off control.. overheated because wife tended to put a large pot on the cooktop and turn the heat up to max and overtime the switch failed ... could not replace just the switch for one the model was no longer available, secondly the design / switch location exposed it to large amounts of heat rising into the vent. Rieman and Arszman Custom Distributors were recommended by the local Home Depot - appliance section man. Critical is that the vent hood is wall mounted built in and if we could install a new Kitchenaid hood with exactly the same dimensions we would avoid tearing out the cabinets and wall tiles. Bingo ! Custom Distributors did it... wow were we ever happy. It took about a month for Custom Distributors to locate and purchase the new vent hood and cooktop, which was installed last week. So happy !!!

We have bought so much from Custom Distributors over the years. We bought an icemaker from them a…read moreyear ago that still doesn't work. Then we bought a second icemaker for another area of our house and they installed it yesterday, also does not work!!! They take forever to do anything. I'm so frustrated with them. Two icemakers and we have no ice. Who knows when we will.

Very responsive and get you what you need !Got a wash and a dryer from them glad I found them when…read moreI did

Don't bother with this place. It uses an automated answering system. If you're not in their service…read morearea it will cut you off. I was looking for appliance parts before the Fourth of July and needed an icemaker for my moms fridge. I was checking to see if they had parts but since they didn't answer I will never know. Guess we'll order online and my nephew can replace it for them. I wonder how big their service area actually is since we we were less than 30 miles away?

We attended a Kids Workshop here with a group. The staff working the event were so kind and great…read morewith the kids! The set up was really great - they had multiple "tables" arranged up and down an aisle with trash buckets available at each. A table next to the staff's offered all of the supplies needed - tools, full paint selection, and the like for kids to get what they wanted/needed to complete their projects. The store appeared to cover all of the usual Home Depot areas one would expect - lumber, paint, tools, appliances, etc. They have a large parking lot available.

Patti in the Bath Dept was amazing! She was knowledgeable and took the time to help me out. Best…read morecustomer service ever!

These guys are pros…read more I went in looking for a specific part for a DIY repair job. I described the part I need and before I could give them the part number, the guy was nodding and heading to the back room. He came out with exactly what I was looking for. The price was in line with what I'd seen online, and I left happy. I'll be back (hopefully not for a while - it IS a parts and repair place, after all).

Man brought my computer back from the dead. He also Called my phone letting me know the earliest…read moretime I could come pick it up. Great customer service

Highly recommend them for any appliance repair needs. Great communication, great service and very…read moreinformative. He's repaired our higher end fridge and dishwasher a few times each - over the past few years and he's done excellent work. Thank you Andrew!

Andrew was prompt, professional and very knowledgeable- he went above and beyond and explained…read moreeverything in great detail- i highly recommend!