Made the worst purchase OF MY LIFE in this store with sales associate Randi (sorry Randi this isn't…read moreyour fault). The furniture has unraveled from within. The customer 'service' is a total joke at the corporate level. I've been trying to get my items replaced for 406 days. This is what I have to show for $11,000. ** extra funny - they blocked me on Facebook for conversing with other patrons about similar experiences I guess, otherwise it was just from sheer embarrassment of their products and have been working hard to delete my yelps too, if you need proof of purchase I'd be happy to provide it, this review is totally legitimate, like it or not.

I visited your store a few times and on my last visit Beth helped me. She was lovely. She assured…read moreme I could order by phone once I had a chance to take some measurements. I called the store a few days later and asked for Beth. She wasn't there. Taymee is who I spoke to instead. Taymee was unpleasant. She treated me like I was a burden. Her tone and sighs clearly indicated she was uninterested in answering my questions or helping me place an order. She put me on hold at least 5 times, tried to rush me off the phone, and said she'd send the quote to my email and I could just call back and deal with Beth later. I never received the email. Beth contacted me a few days later, and again was lovely. I wanted to see some chairs I was considering in person so Beth said I could come to the store to see them, but she'd be on vacation so Taymee could help me. I reached out again asking for the quote via email and Taymee did not respond. After a few days I sent another email which Taymee did reply to saying simply "I sent the quote. Here it is again". No greeting, no let me know if you have questions... I noticed on the terrible picture she took of a printed quote my email was incorrect. I replied with a friendly message to let her know. I again received a short, unfriendly reply "Okay. Thank you." Your customers don't care who gets commission. We expect kind, friendly, courteous, helpful customer service no matter who we talk to. And at your price points you should offer nothing less than exceptional customer service. I'd be happy to forward the email correspondence. Just provide an email address. I expected much more from your company. In the next 1-2 months I'll be spending up to $20k in furnishings and it's unfortunate it won't be with Arhaus.

Good prices and some interesting stock. I've also bought tile, faucets, light fixtures and a rug…read morethere.

This place has pretty much anything you would need for home décor. We ended up getting a vintage…read moretruck to use as a coffee table. It seems legitimately old and worn, if its a reproduction someone has some serious skills. I read that a lot of items come from Asia (I saw a lot from India) and apparently they have buyers that just go out and look for this type of eclectic furniture in bulk and one offs. Rugs are some of the best deals I have seen (good quality and good price). If you need a piece to really stand out (and no one else has) this is the place to go! They also have free popcorn and fruit drink in the front for customers!

Be aware of the Policy of this store. If you purchase from here and your item dosen't fit where…read moreyou planned it to go, You are stuck with it. No assistance from the store. No exchange for a smaller piece, no returns, not even an offer of return with a store credit or restocking fee. And they dont return phone calls.

I wish there were a way to give zero stars. On 2/24 we ordered a Bassett sectional from Shauna at…read moreSJB. We paid in full, over $5700, using our credit card and were told our order would be delivered in 6-8 weeks. On 5/25, after contacting them several times and being told they had no idea where in the process our order was, we contacted Bassett directly and were told 1) our order was not even placed until 3/30 and 2) our order was not even in production yet. We were assured by Shauna at that time that if we did not cancel the order with them that we would have it in June. On 6/28, my husband went to the store and was told, again by Shauna, that they did not have the order but they could surely have it in July. Also, that they are moving, which was evident by the appearance of the showroom, but couldn't give out a forwarding address yet. He asked then that the order be cancelled and we be given a full refund. We will see if this company has any integrity, and returns our money after this debacle.

I highly recommend, the workers were very friendly, the prices were great and they had a very nice…read moreand organized selection. I was just there a few weeks ago and I'm planning on going again today. I bought things I needed and things I didn't know I needed it :-)

I really like this consignment store, especially if you're searching for furniture. They have a…read moresolid selection of well-made pieces alongside plenty of knickknacks and clothing, and there are some genuinely fun finds if you take the time to look around. What really stands out is the vintage selection. Everything is thoughtfully curated and appropriately priced, so it feels more like a destination for quality and style rather than deal-hunting. The store is very organized and everything is conveniently in one place, which makes browsing enjoyable and efficient. If your goal is to find beautiful vintage or distinctive furniture pieces that are fairly and realistically priced, this is absolutely the place to go.

I highly recommend Sacksteder Interiors in Montgomery. The team is welcoming, knowledgeable, and…read moretakes the time to understand your style. Their showroom is beautifully curated with high-quality pieces and plenty of inspiration for any buyer. I love my centerpieces from there and will definitely be back. I highly recommend Sacksteder Interiors to anyone looking for exceptional design expertise and outstanding customer service!

Outstanding customer service in guiding my selection of a recliner and two upholstered chairs. I…read morebrought pictures of the room these would be located and Beth Wess zeroed in on color and scale. We came up with a few options to consider. The rest of the family checked these out for comfort and we made our selection. The best part is that this was done during a sale.

This store is such a hidden gem in Hamilton and I'm so glad that someone recommended it to us. Rita…read morewas so friendly and helpful, they sell Ashley furniture for the lowest prices we had seen, we loved her recommendation. They have tons of couch options, and also can order other colors and styles as well. Delivery was so reasonably priced and easy, they brought them to us the next day and completely assembled them and removed all of the packaging. Would highly recommend going here for your furniture.

I ordered a couch on Feb 9, 2026. I was told it could take 10 to 12 weeks. On week 12 I called the…read morestore and was told there was a foam shortage so the order was delayed and I could not cancel the order as it was a special order. on 5-11-26 I received a voicemail stating the couch would be delivered within 7 to 10 days. on the 10th day, 5-21-26, I called and spoke with the store manager. No couch yet. she said she would check on it and cal meat days end. on 5-27-26 (15 weeks and two days since placing the order) I called and left a message. the manager left me a voicemail stating the couch would arrive within 7 to 10 days. I've been making monthly payments since February. DO NOT purchase anything from Kings Furniture and Mattress stores! I went to the one that just opened up on Beechmont Avenue near Anderson, Ohio. the sales people were very nice when I made my purchase however, this company truly lacks integrit.

I have to say that this place is amazing I'll never go to another furniture store after my visit…read morehere, Roy the sales manager was very helpful in getting us a new mattress and box spring and we found another end table to match the ones I have but needed 1 more . He was polite and quick to serve but not persistent like most sales people are these days he explained to me on what I wanted and I found the perfect mattress and box springs that I've been looking for so long . I appreciate all his help and I will continue to stay a loyal customer here. Thank you Roy very much. Paula Withrow

Don't shop here at all are should say if you buy anything fr them make sure you take it home the…read moresame day because if not they will resell it without you knowing anything about it until you are ready to pick up your things an this is most definitely putting a bad name on ASHLY

This is a great store. I shopped for my daughter and needed to buy a dining room set and a bedroom…read moreset. Longs had Ashley furniture at a reduced price and the best part is they provided same day delivery and set up for a small fee. The salesman was top notch and even gave us a deal without asking. I really appreciated this. They had a great selection and will definitely be back!