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That Pond Place

5.0 (1 review)
Closed • Closed
Updated 2 months ago

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5 years ago

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Go Fish - Go Fish

Go Fish

(7 reviews)

I have to say, we are SO fortunate to have Go Fish, Lance and his awesome employees in Springfield…read moreTownship. Lance is a wealth of knowledge and so accommodating of our multitude of questions. Go Fish has an awesome array of fish, including some we've never seen or heard of! Lance spent time showing us the dinosaur fish and explaining the purpose of each of the different plant life and driftwood he had in stock. We are absolutely thrilled with our first 2 fish and can't wait to head back in a week to continue stocking our new tank. While I am not sure of the going rate for fish, the prices seemed extremely reasonable. If that doesn't tell you what a valuable experience we had, and how thrilled we are with our new fish, I don't know what will!! Thank you guys for great service, selection and value!

The owner of this store is top notch. We had an algae emergency with our little tank and our Betta,…read moreTaylor Swish. I went into this store for the first time, seeking any advice and expecting to probably get blown off. Petsmart fish staff pointed me to an aisle and said "something in there should help." The owner's knowledge is extensive and his care and concern for our little Betta fish was almost unbelievable. He gave me thorough instructions and asked me how much I wanted to spend. Then he started grabbing plants out of his elaborate tanks and threw in some tiny fish for FREE. I wish he owned every single store that I shop in!

Aquatic Start LLC

Aquatic Start LLC

(1 review)

We were watching our children's pets in their house, when suddenly we discovered a major leak from…read morea 225 gallon fish tank. We had no way of contacting our children, who were in transit in Europe. We used the internet to find a listing of companies who could help us. We called AquaticStart LLC, and we are so glad we did. Within 5 minutes, Joe Montalvo, the owner, was on his way and arrived at the house 30 minutes later. He quickly drained most of the water from the tank, helped us get a 46 gallon fish tank as a stop gap measure, then moved the fish. Somehow he manged to save all the fish. He did a remarkable job of minimizing the damage to the house while saving the fish. We are very grateful to Joe for his help. We highly recommend his service to all. Hal & Virginia Wynnewood PA

From the owner: Philadelphia's Leader in Professional Aquarium Maintenance…read more Aquatic Start has the knowledge and experience to help maintain your aquatic environment. We can guide novices or advise experts with our know-how. From freshwater setups to salt water reef systems, Aquatic Start can help you design, setup, and maintain the type of aquarium you choose. Together we can unravel the mysteries of bringing ocean, river, and lake life into your home. Aquatic Start can help give your new friends an environment that is healthy and will help tankmates flourish. Our experience in custom aquarium design, filtration, and aquarium plumbing allows us to create some of the most amazing aquariums possible. We can install in-wall, round, rimless, zero-edge, desktop, table or floor aquariums. Aquatic Start can turn your dreams into reality. Plus, our aquarium cleaning and maintenance services are unparalleled.

Common Sense For Animals

Common Sense For Animals

(27 reviews)

I am devastated writing this. I adopted from this shelter believing I was bringing home a kitten…read morewho needed love and care. According to her paperwork, she weighed just 3 lbs--which I later learned is completely abnormal for her age. She was 10 months old, not a young kitten. That means she was severely underweight and likely starved or chronically underfed while in their care. The place was also filthy, and she was not fixed. From the start, she had eye issues and ongoing respiratory problems. Under vet supervision, I did everything possible to rehabilitate her. We slowly increased her food, treated her symptoms, and managed to get her weight up slightly--but the damage had already been done. Her immune system was so compromised that despite all efforts, she suddenly passed away. She was eating, drinking, and seemed stable. There was no warning. Losing her has been absolutely heartbreaking. This shelter either failed to properly feed her, failed to disclose the severity of her condition, or both. A cat in this state should never have been adopted out without full transparency and medical intervention. I trusted this place. I trusted their paperwork. That trust cost an innocent animal her life and left me grieving a cat who never even got the chance she deserved. Please think very carefully before adopting from here.

Please do your research and don't go to the vetinary clinic with Dr bleese. I would Type the whole…read moreterrible experience but google wont allow one that long. Broad overview, it's unsanitary, cluttered, animals roaming, and just down right disgusting. They don't clean it and it's obvious. No other vet offices are this dirty. Second the staff will give you the run around because they overbook themselves and waste everyone's time. My cat went in with no problems to get a spay and came out with having random "concerns" and charges that they couldn't prove with a diagnosis of any sort and lack of communication during this time. I expressed my concerns of having to wait excessive amounts already and after hearing all different excuses and stories... the terrible Communication to why and how long or any sort of status. I announced that I would not be paying my bill except for what was originally agreed upon. The front desk staff yanked my cat carrier out of my hand (which had my post op cat in) and rushed her up the stairs to where the doctor is while shaking her around aggressively. I said something and she just gave me a sarcastic response. After speaking with the dr it was obvious they could not take accountability and blamed everything else for not doing their jobs right. If you really were that busy, then use your front office staff to make those calls and schedule smarter expecting emergencies to occur or walk in. It's not that complicated. In addition to that already terrible experience, they were unable to provide me with much discharge and aftercare details and then called me hours later to tell me I forgot my medicine and follow up apt. I had the medicine already and was not going to be scheduling my cats follow up there. Save yourself time, money, and the safety for your animals. You really do get what you pay for

That Pond Place - aquariumservices - Updated May 2026

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