My husband had a issue with his phone and it was immediately met with the help and assistance he…read moreneeded. During his interaction, he found out I was eligible for an upgrade without my knowing, and we were able to rectify both his issue and walk away with an amazing deal. Our associate, Kassondra, was both informative, kind and helpful. Never mind patient. (Our children were in tow.) I highly recommend to anybody.!!!

I will NEVER do business with this company - TCC in Westerly RI - again. I had ordered a device…read more(iPad), which was to be delivered to the store. I cannot get my calls to TCC returned, after multiple calls. I've called Verizon Wireless directly to get my concerns addressed and cancel any related Verizon charges from TCC for this device.

James gave me outstanding service this evening!! Thank you James! He deserves recognition for…read morethis! I have had horrible service previously from an employee. Very pushy n basically pushed me to get a wifi tower that doesn't work at my home.n I didn't get around to trying to return it for a long time n i was told i wasnt able to return it that it was past the return date! Almost $300 for something that doesn't work .i was made to purchase it! That employee should pay me back the $300 I lost on the tower! Dave is pushy n should not be working there.sorry it was the most horrible service experience. Ive been a customer for 4 years and im thinking about taking my business else where.But James is an employee that would make me feel bad for switching companies. So please contact and feel free to ask me questions.

Seemingly harder and harder to get good help in all aspects of customer service. We recently joined…read moreT-Mobile due to a signal issue with xfinity mobile in our town. While I have to admit the signal is night and day better, the customer service in person as well as 1-800 phone is below par. It seems as if all the good local customer service reps when to work at Comcast, as I've have nothing but amazing in person experiences backed by equally great phone calls. Unfortunately I'm stuck with T-Mobile for cell phone because of the reception but i would not recommend them if you have the option of others!!

Great customer service and help. I went in to just get my company's employee discount applied to my…read moreAT&T account and I was in and out very fast. Associate was very friendly and accommodating. If you do business with AT&T, I would recommend this location.

From the owner: AT&T of Groton is bringing it all together for our customers, from revolutionary smartphones, to…read morenext-gen home automation services.

Be very careful when they try to sign you up with incentives! I was supposed to get a free…read moreAmazon.com gift card. Now they are asking me what the code was from a month ago. Who remembers the code after everything was all set up! So I signed on with Dish and Frontier wireless in order to receive the gift card. I'm am actually on the phone trying to get my free gift card. The wait time on hold is ridiculous and you cannot cancel for two years or you pay a large fee!! I say if they record your conversation then listen to it because then they will get the code and the rep telling me all about my free gift card. I smell fraudulence and it stinks!!! They are now telling me it will take 2 to 4 weeks, I'll let you know? Still didn't get the gift card!!! Thank goodness I didn't get the gift card because then you couldn't cancel!! I changed service which was tough to do! They were pushy and rude! Not using your service anymore!

Once Again I have had the horrible experience to have to call Dish Network regarding a reoccurring…read moreproblem with one of my home receivers ( I have several receivers in my home) This one receiver constantly shorts out and the screen goes black. I have done everything as requested to fix this receiver via their phone reps and online help. I'm at the point now where I told them I Do Not work for Dish and should not have to fix their equipment !! I have asked for service and for the receiver to be replaced! Apparently my request is not acceptable! They have refused saying I should "troubleshoot" the receiver as instructed! How Many Times must I do this??? Now this company has the unmitigated gaul to say they will (one time only) send me another receiver for Me to Hook Up and if that wasn't the problem they are absolved from any further responsibilities regarding this matter. In my opinion Dish Network needs to immediately revamp their service before even more customers leave their network.

My agency switched it phone service to Anchor Telecom three years ago and we could not be more…read morepleased. In August 2015 we tried three large company for phone and internet. All three carriers could not get the phone systems to work reliably and for a heavy service business like insurance that is crucial to good customer service. Each time we had to buy another expensive phone system to work with that carrier wasting time and money. Dan fixed the problem we were having with our phone system and we have been delighted with his service. Dan was quick to respond to a hack attack on our phone system on election day 2020 and we never lost phone service. Our latest phone solution Dan provided is cloud based so even if my office has no power we can use the phone from any internet connection. Dan's latest upgrade allow me to receive and make phone calls from my cell phone using the office phone number so the staff do not have to give out their personal cell phone numbers if not called for. If you are considering Anchor Telecom over larger glitzier rivals; I would recommend Dan hands down. More younger employees with limited knowledge can never rival Dan's decades of phone experience. Many companies resell phone service, but they are not phone experts. It may be more convenient to do business with one company that does it all, but are they specialists in everything they are selling you? Feel free contact me directly if you have questions or would like to see the phone system Dan provided us.

From the owner: Business Telephone Systems - VoIP Communications Systemsread more

I had a plumbing emergency late on a Friday afternoon. DEF was immediately responsive and sent the…read morebrilliant Sam Arloo to our home. He was perfect and solved our problem in one third of the predicted time. The whole team was truly magnificent. Thank you DEF!!

I just received a bill for 303$ for 5 min. visit to my house. 150$ for Dispatch....120$ 1 hour Tech…read morefee...15$ for Misc Supplies, no supplies used. The tech did not resolve the problem. Told me to call Roto Rooter. But cautioned me that "Roto Rooter" would be expensive. LOL, like, oh yeah, 303$$ for 5minutes w/NO RESOLUTION of problem isn't expensive. BUT states on the invoice that the toilet was cleared and system was operational. COMPLETE LIE. I don't mind paying for an assessment of the situation call BUT 303$$ for 5 min. Called the company and the guy was condescending and like too bad/so sad lady, thems the prices.