THANK YOU SO VERY MUCH!!!…read more Nick left my home this morning after providing great service to get our printer/scanner/copier connected and working both via wireless and USB. Nick was friendly, helpful, and patient - especially appreciated since he had to come to our home twice because we lost our printer power cord! We moved to Waterford less than a week ago. So wonderful that Lou's Computers provides on-site residential service (not easy to find these days) quickly, professionally, and for a reasonable price. Please don't ever stop your residential service, Lou! Thanks A BILLION! Annemarie Ryan

They are competent and efficient as well as honest. They…read morerespond to requests quickly and I trust them with my sensitive information.

Jack is not only an expert in all things IT, he is the rare business owner who treats customers…read morewith the highest standards of professionalism. I know nothing about the technological aspects of my computer, but Jack took the time and with patience answered all my questions so I felt I had a better command of the situation at hand. After examining the computer, he called me and explained what the problem was and what would need to be done to rectify things. Once again he was patient in explaining the proposed repairs and answering all my questions, clear about the pricing, and then gave me a date when it was ready for pick up.I received a call from Jack when my computer was in 100% working order. He explained that he personally guaranteed his service, that if I experienced any problem to immediately call him and he would see to it that the issue was resolved at no extra charge. Jack is an honorable, honest man and business owner. I would recommend him to anyone for an experience that doesn't frustrate you, anger you, surprise you with additional charges or overcharge you. That is saying a lot in today's business climate where I feel I cannot trust anyone's estimate any more and must do some kind of investigative work to see if I am receiving a fair quote. Jack's pricing was fair and reasonable for the expert repairs that were made which made the entire experience tension free and actually pleasurable.

Let just say, that you come across, honest service providers, who are trustworthy and reliable who…read moremake home visits if need be; and there are small businesses, that are run at high standards, are highly competent and as up to date as the major corporate outlets; and then there are businesses that do not justify overcharging for what is become a vital service for isolated elders, during this devastating pandemic. Unfortunately, most commonly you'll find none or one of the three, occasionally, two of three, But Jack, the owner, is that kind of guy, and he runs that kind of business. 3 out of 3.

I came into Right Click with an old gaming laptop that had keyboard issues and was so slow that…read moreusing it had become painful. My mindset walking in was pretty simple: either get it fixed quickly within my predetermined price range, or I'd just buy a new computer. Mr. Jason took the time to listen to what I actually needed. After looking at my laptop and considering my options, he recommended that I just get a new computer rather than spend money trying to fix an old one. I agreed, he then gave me a list of specs I should be looking for based on my needs. He even printed out a quote for a computer from the Staples down the road that met those specifications. I took his advice and used the information he gave me to make an informed decision when purchasing a new computer from another retailer. Even though I didn't end up making a purchase, I will absolutely be taking my future computer needs to them. My point is this: If you want knowledgeable, honest service from someone who is more interested in helping you find the right solution than making a sale, this is the place to go! Thank you!

Recently I went to captain computer to have a computer fixed. I thought the computer was a goner…read moreand had no clue if it had any chance of being saved. The staff here called multiple times to inform me of progress and to discuss options which I really appreciated. That's a level of service you rarely see nowadays. The total price was well under what a used computer would cost so it was a really great cost for me. I'm so happy with the entire interaction and I'm grateful for this service being available.

Replacement of laptop battery. Excellent and prompt service…read moreas always. Very happy to have this skillful company close by.

The owner of Mystical Computers is a reliable, intelligent and computer savvy. He has helped me…read moreout of some tight jams on several occasions when I was working from home. He was referred to me by another computer company who was outsourcing their non-commercial/business clients. He seems comparable on price and is flexible as possible schedule wise.

I have had quite a few custom built computers. The computer Mercury built me about 6 months ago is…read morethe best one I have ever owned. It's fast and the graphics are incredible. I haven't had any issues and I they are great at answering any questions. They also fixed my laptop that I thought was a lost cause. Wouldn't go anywhere else.

I recently got a custom-built PC from Mercury computers. The experience on the front-end was just…read morefine. Assuming everything worked well, this review would be a very different one. Story to follow. I just recently upgraded my own PC. I wanted to build my friend a PC utilizing my old GPU and so I bought all the other components myself (CPU, Mobo, RAM, SSD). I brought all the parts to Mercury to put together for me, mostly because I'm lazy and also because I feel like I do an awful aesthetic job when it comes to cable management. He sold me on the two parts I was missing, both the PC case and the PSU. I was fine with that. He charged me three or four hours of his time and I was also fine with that. Until the PC was put to use. My friend had all sorts of issues with it in practice. It kept crashing when playing games, variably, within two hours. We troubleshooted it remotely since I'm a computer guy. Eventually, I had to take things into my own hands and received the PC to troubleshoot myself. After 3.5 days of troubleshooting, running stress tests, analyzing crash dump and log files, I find the issue. See the pictures, attached. My findings: The GPU driver was never installed, but instead the default Windows Update driver was installed. None of the BIOS drivers had been installed. This meant that plugging speakers in for sound didn't work either, among other things. I notice some strange readings while gaming on the 12V rails coming out of the PSU going to the GPU, dipping down under 11.4V at times. One of the only components that I didn't supply. The reason for all the crashes? After doing a LOT of software troubleshooting, I decided to open up the case to take a look at the guts. There are two PCIe power ports to the GPU. Mercury Computers plugged both of them in on the same power rail. I was furious.

Upon finding myself in need of a new computer (mine was 10 years old) I decided to go with a brand…read morenew company, Coastal IT Solutions. I couldn't be happier. The owner, Matt Guarrasi, found me exactly what I was looking for and well within my price range. Just a couple of days after ordering, Matt delivered my new equipment, helped me set it up and answered all my questions. He is capable, knowledgeable and very personable. I recommend Coastal IT Solutions highly. They are a fledgling company, but I know they will succeed and be an asset to our community.

5 Star Small Business Network Support! These guys are friendly, responsive and capable. They…read moreunderstand how business uses tech.

Dynamic Alliance LLC is my go to business for help related to computers, IT services, SMB Computer…read moreNetworks and Computer Consulting. They are professional, great to work with and truly care about their clients. I would recommend them without hesitation for anyone looking for computer services in Connecticut.