Recently I went to captain computer to have a computer fixed. I thought the computer was a goner…read moreand had no clue if it had any chance of being saved. The staff here called multiple times to inform me of progress and to discuss options which I really appreciated. That's a level of service you rarely see nowadays. The total price was well under what a used computer would cost so it was a really great cost for me. I'm so happy with the entire interaction and I'm grateful for this service being available.

Replacement of laptop battery. Excellent and prompt service…read moreas always. Very happy to have this skillful company close by.

The only place I have brought my computers for many years! Fast and very reasonably priced, very…read moreeasy to deal with which is why I take a 30+ minute drive to an area I have not lived in in decades.

I recently got a custom-built PC from Mercury computers. The experience on the front-end was just…read morefine. Assuming everything worked well, this review would be a very different one. Story to follow. I just recently upgraded my own PC. I wanted to build my friend a PC utilizing my old GPU and so I bought all the other components myself (CPU, Mobo, RAM, SSD). I brought all the parts to Mercury to put together for me, mostly because I'm lazy and also because I feel like I do an awful aesthetic job when it comes to cable management. He sold me on the two parts I was missing, both the PC case and the PSU. I was fine with that. He charged me three or four hours of his time and I was also fine with that. Until the PC was put to use. My friend had all sorts of issues with it in practice. It kept crashing when playing games, variably, within two hours. We troubleshooted it remotely since I'm a computer guy. Eventually, I had to take things into my own hands and received the PC to troubleshoot myself. After 3.5 days of troubleshooting, running stress tests, analyzing crash dump and log files, I find the issue. See the pictures, attached. My findings: The GPU driver was never installed, but instead the default Windows Update driver was installed. None of the BIOS drivers had been installed. This meant that plugging speakers in for sound didn't work either, among other things. I notice some strange readings while gaming on the 12V rails coming out of the PSU going to the GPU, dipping down under 11.4V at times. One of the only components that I didn't supply. The reason for all the crashes? After doing a LOT of software troubleshooting, I decided to open up the case to take a look at the guts. There are two PCIe power ports to the GPU. Mercury Computers plugged both of them in on the same power rail. I was furious.

It's a shit company all the positive reviews are paid. Very unhappy with product, service and…read moreshipping.

Let just say, that you come across, honest service providers, who are trustworthy and reliable who…read moremake home visits if need be; and there are small businesses, that are run at high standards, are highly competent and as up to date as the major corporate outlets; and then there are businesses that do not justify overcharging for what is become a vital service for isolated elders, during this devastating pandemic. Unfortunately, most commonly you'll find none or one of the three, occasionally, two of three, But Jack, the owner, is that kind of guy, and he runs that kind of business. 3 out of 3.

I couldn't keep two older laptops hooked up threw wireless were I work. I called Ray at PC of New…read moreEngland and not only was he helpful over the phone asking diagnostic questions, he genuinely tried to help me on the first call. He guided me threw some steps and quickly surmised he would have to look at the situation himself. We made an appointment and he solved a settings problem within 30 mins!!! His energy and thoughtfulness sold me on the phone and his professional demeanor in person makes Ray from PC of New England my computer guy!

From the owner: Computer repair, retail computers, and accessories. Free delivery and shipping. Lifetime labor…read morewarranty. Only quality parts.

5 Star Small Business Network Support! These guys are friendly, responsive and capable. They…read moreunderstand how business uses tech.

Dynamic Alliance LLC is my go to business for help related to computers, IT services, SMB Computer…read moreNetworks and Computer Consulting. They are professional, great to work with and truly care about their clients. I would recommend them without hesitation for anyone looking for computer services in Connecticut.

Just horrible...if I could I would rate 0 stars for customer service and knowledge. I recently…read morecontacted this company for a quote on networking solutions for my business in old saybrook CT, first the assistant who answered the phone is rude and obnoxious I was put on hold and then when they finally picked up it was a rude introduction. I figured I would ask the questions I need to ask since I had them on the phone. It's amazing to me that people do business with them. Needless to say I went with lv computer solutions...way better service and great prices!!