Mike had my husbands laptop fixed as soon as the part came in. Totally understood that my husband…read moreloved this dinosaur , slowness aside, and was willing to help in any way. Kept me up to date on ordering parts, delivery times, increase and then decrease in cost. Overall actually paid less than originally quoted. Great experience.

Mike is great to work with. He always solves my problems quickly and is very reasonable.read more

The owner of Mystical Computers is a reliable, intelligent and computer savvy. He has helped me…read moreout of some tight jams on several occasions when I was working from home. He was referred to me by another computer company who was outsourcing their non-commercial/business clients. He seems comparable on price and is flexible as possible schedule wise.

5 Star Small Business Network Support! These guys are friendly, responsive and capable. They…read moreunderstand how business uses tech.

Dynamic Alliance LLC is my go to business for help related to computers, IT services, SMB Computer…read moreNetworks and Computer Consulting. They are professional, great to work with and truly care about their clients. I would recommend them without hesitation for anyone looking for computer services in Connecticut.

THANK YOU SO VERY MUCH!!!…read more Nick left my home this morning after providing great service to get our printer/scanner/copier connected and working both via wireless and USB. Nick was friendly, helpful, and patient - especially appreciated since he had to come to our home twice because we lost our printer power cord! We moved to Waterford less than a week ago. So wonderful that Lou's Computers provides on-site residential service (not easy to find these days) quickly, professionally, and for a reasonable price. Please don't ever stop your residential service, Lou! Thanks A BILLION! Annemarie Ryan

They are competent and efficient as well as honest. They…read morerespond to requests quickly and I trust them with my sensitive information.

I have had quite a few custom built computers. The computer Mercury built me about 6 months ago is…read morethe best one I have ever owned. It's fast and the graphics are incredible. I haven't had any issues and I they are great at answering any questions. They also fixed my laptop that I thought was a lost cause. Wouldn't go anywhere else.

I recently got a custom-built PC from Mercury computers. The experience on the front-end was just…read morefine. Assuming everything worked well, this review would be a very different one. Story to follow. I just recently upgraded my own PC. I wanted to build my friend a PC utilizing my old GPU and so I bought all the other components myself (CPU, Mobo, RAM, SSD). I brought all the parts to Mercury to put together for me, mostly because I'm lazy and also because I feel like I do an awful aesthetic job when it comes to cable management. He sold me on the two parts I was missing, both the PC case and the PSU. I was fine with that. He charged me three or four hours of his time and I was also fine with that. Until the PC was put to use. My friend had all sorts of issues with it in practice. It kept crashing when playing games, variably, within two hours. We troubleshooted it remotely since I'm a computer guy. Eventually, I had to take things into my own hands and received the PC to troubleshoot myself. After 3.5 days of troubleshooting, running stress tests, analyzing crash dump and log files, I find the issue. See the pictures, attached. My findings: The GPU driver was never installed, but instead the default Windows Update driver was installed. None of the BIOS drivers had been installed. This meant that plugging speakers in for sound didn't work either, among other things. I notice some strange readings while gaming on the 12V rails coming out of the PSU going to the GPU, dipping down under 11.4V at times. One of the only components that I didn't supply. The reason for all the crashes? After doing a LOT of software troubleshooting, I decided to open up the case to take a look at the guts. There are two PCIe power ports to the GPU. Mercury Computers plugged both of them in on the same power rail. I was furious.

Recently I went to captain computer to have a computer fixed. I thought the computer was a goner…read moreand had no clue if it had any chance of being saved. The staff here called multiple times to inform me of progress and to discuss options which I really appreciated. That's a level of service you rarely see nowadays. The total price was well under what a used computer would cost so it was a really great cost for me. I'm so happy with the entire interaction and I'm grateful for this service being available.

Replacement of laptop battery. Excellent and prompt service…read moreas always. Very happy to have this skillful company close by.

Phil quickly addressed my laptop, which would not connect to my home WiFi and internet. He made…read moretime to immediately diagnose and correct a driver issue.

If you have a computer problem, look no further. If you need a new computer, they've got you…read morecovered. These people will find out your needs and exceed expectations. These guys have many many years of personal and professional experience with computers and can handle just about anything. I highly recommend dealing with Jay Anthony especially. Jeremy Walsh the owner is a really cool down to earth guy and his right hand Fran is a joy to deal with. On top of this, they will also do onsite work and remote support. Computer troubles? Look no further.

They helped me with my water damaged laptop. They were super personable and were able to explain…read moretheir process and how to recover everything I needed from the laptop. Unfortunately the water damage was too much but Stephen provided quality support in a timely manner.