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    Brave River Solutions

    5.0 (1 review)
    Closed 8:30 am - 5:30 pm

    Services - Brave River Solutions

    Advertising

    Brand Management

    Software development

    4 More Services

    Web design

    Website development

    Web hosting

    Website maintenance

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    9 years ago

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    Common Courtesy Computer Help - Computer Help, Training,Web Design and Hosting, Computer Repair, Data Recovery, Data Transfer,Virus Removal, and all Mac Repairs

    Common Courtesy Computer Help

    (8 reviews)

    Very happy with the service Jennifer provided. Response time is very quick and the entire process…read morewas very smooth and hassle free.

    This was the third computer repair service I tried to see if my wife's two broken laptop computers…read morecould be saved. Neither of the first two services I tried (Computer Doctor in West Warwick, and PC Tech in Warwick) answered their phones during their posted business hours. Ironically, although Common Courtesy works by appointment only, the owner actually answered the phone when I called on a Saturday morning. I was able to drop off the computers that same morning, and was told they would call me Tuesday. As promised, they called Tuesday to report their initial evaluation. The older laptop (which we'd bought used for about $200 or $250), overheated severely and had a damaged hard drive (it had been banged into a wall while it was on). Considering what we'd paid for it, it was more cost-effective to simply buy another used one, instead of repair this one, the owner explained. The other laptop (which we'd bought new for about $300 or $350), had been dropped, and the charging jack inside the computer had broken. Common Courtesy explained that this was a low-end laptop, and was very labor intensive to dis-assemble, as it was not built with ease of servicing in mind. Due to their familiarity with this laptop's construction, it was quite possible that the jack itself was okay, but the mounting board it was attached to was broken. It would take considerable labor to replace the board that the jack was mounted on, they explained. Furthermore, there could be additional damage from the fall (such as a bad hard drive), but that could not be diagnosed without tearing the laptop apart. Again, buying a used and/or refurbished laptop would be our best bet. Common Courtesy sometimes sells refurbished laptops, but currently had none available, as they tend to sell out quickly around Christmas. After relaying this information to my wife, we ultimately ending up buying a new laptop (Chromebook, in particular, for about $250) from Best Buy. As for the old laptops, we decided to let Common Courtesy Computers keep the older one to recycle it for parts, but my wife wanted the newer laptop back. Due to the fact that Common Courtesy does not have a store or shop with regular business hours, it was a bit difficult making arrangements to pick up the old computer we wanted to keep. I had to reschedule appointments twice before I was finally able to get the computer back. But, to their credit, Common Courtesy was always responsive answering the phone or returning calls. I was also thankful that there was no charge to us for evaluating the laptops. Common Courtesy is apparently a one-person operation; although their operations are based within a large strip mall on Warwick Avenue, the owner also works off-site at clients' businesses or homes, and therefore, cannot sit in a storefront shop all day. My family's computing needs would probably be served more conveniently by a slightly larger computer sales/service business, that has more than one person, and a store with regular business hours, and a larger inventory of reconditioned computers. We had been going to such a place in Warwick for several years, but apparently, they are no longer around, so finding a replacement business has been difficult. Nevertheless, I was impressed with Common Courtesy - their name suits them very well, because they have the common courtesy (which is actually not-so-common these days) of answering and returning phone calls. Also, the owner explained the problems with my wife's computers in an easy to understand, non-technical way, and gave common-sense advice that I readily concurred with. If you don't mind working within the appointment-only business model that Common Courtesy uses, then I would recommend them without hesitation to any homeowner or business that needs computer help.

    Farrell's Web Design

    Farrell's Web Design

    (4 reviews)

    Excellent!!! Used Farrell's Web Design for 15 years. Never any problems and was always availableread more

    At first she was nice, promised my site would be so good, she ad video. Optimize the seo et. A long…read moretime went by before she got down to it ( partially my fault) so I went through it and found like 10 issues, nothing major. She became more dificult but she fixed most, but there was still a major problem with my site. Lots of links that did nothing, they linked back to themselves. Or opened a new page. Also I wanted the phone number to trigger dialing on a phone (very common) she became defiant. NO , I'm not doing it! That's Nitpicking" well broken links are not nitpicking. Its basic functionality. So I left a bad review which I hardly ever do but this is my business's first impression. After she read the review she called me screaming and threatening to have the state police at my door, claiming I was harrasing her. I actually told her "I can tell you are stressed out, it doesn't have to be right away. Deal with the clients that are causing you stress and come back to it. You can actually just remove the links. Since then I have noticed I have been getting pummeled with spam. I also noticed her email address was in all of my emails. Why would that be. I haven't been in touch since we were trying to wrap things up. Since the She also went on to my next door page and made vile claims that I was stalking her and telling people not to let me in their houses . This is a direct slander of myself and my business. I assure you her claims are bogus. That is defamation. Libel, slander etc . She since removed it but It doesn't mean she didn't do it. I have screen shots. The quality button was preselected and would not allow me to remove it

    Brave River Solutions - web_design - Updated May 2026

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