This place is a 'mixed bag' as far as trying to write a review. The store is large, wide, clear…read moreaisles and has a generous amount of parking out front. There is plenty of stock in many areas. Social media influencer in need of a light ring? They have those. Need office furniture? They have a pretty big selection. Files? Paper? Laundry detergent? Canned air? Basically most everything you could want to organize or run a business is here. Five stars for inventory. The other side of that coin is there is no one available to help. You have to wander around the store and hope you stumble upon what you are looking for. Yes, there are signs, but under what category do you shelf a 'ring light' for example? Is the water cooler under 'water' 'cooler' 'office equipment'? One person was working the print area. We didn't bother them, they were busy. The one person at the register was surly. We all have bad days, but this person was not an example of customer facing professionalism. Didn't speak unless absolutely necessary and that was just the spiel corporate tells them to say. We needed a large cart to move a box from the back of the store. He just pointed to the regular shopping carts. At check out there was no interaction other than 'do you want insurance'. So zero stars for customer service. Not a big deal. They have a nice selection and if we are looking for something they carry we'll stop in again. It just would have been nice to share a bit of friendly interaction with a fellow human being but, whatever.

I had created some posters for the business online and was just picking them up in store. They were…read moredone rather quickly and they looked really good, I did indeed love them and the quality of them was very good. But Luca (hope I spelled it right) was working the printing services area. I picked up my posters and I had asked him how much would he charge to laminate my uncle's obituary card, he quickly grabbed it and took care of it. I really appreciated how he handled it with care and told me don't worry about the cost that he would take care of it, this means so much to me as this is important to me and I didn't want it to be damaged. Luca was very sweet and left a lasting impression on me. I really hope Luca gets some praise for making my day and for being so kind, but also being a great employee. Making sure I loved the posters and showing them to me and also doing that favor for me with my uncle's obituary. Lucas customer service was on point and I appreciate it so much. I will for sure be doing ALL of my printing services for the business from now on, here! All thanks to Luca!

I recently bought a pair of work boots online, that I had to ship back. The seller had shipped them…read morein a plastic bag, and I didn't have a larger box on hand, so I covered the shoe box with heavy, brown wrapping paper, using clear packing tape on the seams, and to cover the shipping label. This location refused to ship my package, stating that my item had to be in an unwrapped box, because conveyor belts would "tear the paper up" (gee, if the conveyor are that rough, I feel bad for the people who have to work around them). They then offered to sell me a box - for $12! Uh, no way, Jose. I drove to another FedEx location, which was much more helpful (and pleasant!), saying I could just add some strips of clear tape to reinforce the paper, without having to re-box my item. He even offered to let me use their tape. The only reason I am giving the location at 1000 Bald Hill Road two stars, instead of one, is that they are open until 7 p.m. Doesn't matter to me, though, as I won't be going there again.

What a racket they told me they couldn't take specific packaging because it goes against their…read moreshipping policies even though I've used the same packaging for multiple other packages. This was Michelle at their front desk so instead of course they offered to repack the shipment and one of their boxes they wouldn't let me just duck tape over or cover up the issues that they had with the box, I believe this is their way of sticking it to the customer. I understand FedEx employees are completely subcontractors, but just another reason why UPS is the far better choice I've never had issues there.

This is my go to place for copies! The staff are helpful and pleasant. It's a small business and I…read moreenjoy supporting them :)

Worse decision I ever made. Extremely unprofessional. Had to return my finished product 3 times…read morebecause of errors their employees made. I had Christmas Cards made 4 weeks ago and they missed the deadline and complained about rushing to get the job done. And because they rushed they gave me sloppy, misspelled, rush work. And to top it all off agreed to split the additional cost of reprinting the correct order. I will definitely not recommend hiring this company for any printing work personal or professional. Hands down the worse experience I've ever had with any business ever. If I could rate them a quarter star I would but I don't think they even deserve that. Learning experience. Never, ever, again.

I'm not really much of a "tech" guy, so needing a new laptop computer I knew would be an…read moreexperience. I had looked at many in various locations and decided to make the purchase at Staples at Chapel View because of the nice education I received from Shaun. On the day of my execution of the purchase I met Steve who also was educating. I was also transferring data from my old machine at Staples as well as the installation of various programs. This takes a day to do. When I arrived to claim my new machine, Steve took me through all aspects of its operation and spent the time linking my printer and installing new printer ink among various other details and connections. Steve went above any typical customer service especially making sure I was as familiar as possible with the operation of the new machine and I really appreciate that kind of effort. So if you need tech service, I will very much recommend Steve or Shaun for your service.

The sales associates were super helpful and pleasant. This is one of the smaller Staples stores…read morethat I've been to. Not as much selection as other stores. Easy parking! If you use the app there are a lot of coupons!!

I bought an air conditioner online that came to me with several large dents. The vendor asked me to…read moresend it back. I went into this store looking for a box. This guy Lucas helped me out. He picked the right-sized box for me, gave me tips on packing it for minimal movement, and showed me the right way to tape a box. When I finished packing the ac into the box, Lucas came out to help me load it into my car. He explained that they can't ship anything with liquid in it from that location so he gave me directions to another location 5 minutes away that could. Really great guy and knowledgeable about his area. (Honorable mention to Steve for moral support. ;-)

I'm really disappointed with UPS and your driver. They completely messed up my delivery -- instead…read moreof trying three times like they're supposed to when attempting delivery, they sent my package right back to T-Mobile after only one attempt, and to make things worse, they somehow put my tracking number on a completely different person's phone package and tried to deliver it to my home today and told me oh well, they don't know where my phone is. I tried to contact customer service, but it was impossible to get through to a real person, and the app wouldn't let me make any changes to the delivery. This was an expensive phone, and UPS handled the whole situation terribly. Extremely angry and upset.

I needed a label printed for a bottle of champagne I was using for a gift. I had the label in my…read moreemail and originally went to Staples to have them print it for me. I had called them beforehand and they said they could do it as long as I bought the paper. Long story short, after almost an hour and being sent in all different directions Staples did not print it for me and I was beyond frustrated. Something this simple should not be this hard! I went to Copyworld the next day (after I calmed down) and they were so great! I was in and out, and got exactly what I was looking for! And it cost me $1.07 (I brought my own sticker). I will absolutely go back and recommend them!

I was running around attempting to figure out how to print a major project that I am working on…read more Matt was BEYOND helpful! Thank you for going the extra mile, this is the epitome of excellent customer service. I'm very impressed.

I love this UPS store! The employees are always so friendly and get through the line super quickly…read more If the line starts getting long someone will always come out from the back to help. Amazon returns and mailing is super easy and fast here.

I don't have a need to ship a package very often, but when I do, this is the UPS location I have…read moreused over the past several years. Our last visit we needed to return the previous owners license plate from a vehicle we recently purchased in another state. The original owner let us use their plate until we had it register here in RI. As soon as we had the vehicle registered, we stopped by UPS and sent the plate on it's way back home. The gentleman assisting us was polite and enthusiastic. We let him know what was needed, he quickly began the process of creating a label for the package and let us know when the package should arrive, barring any unforeseen circumstances. There was some information on the label that needed to be changed (name spelling), which was quickly accomplished. I wanted to be sure the spelling was correct as the package was being picked up at another UPS store, not delivered to a business or home. We paid a reasonable amount, had the tracking number in hand and were out of the building in just minutes. The package did arrive in the time expected. The owner let me know they had returned the plate to their DMV and that was that. Quick and efficient. Just what you want in a delivery service.

Very easy to work with on the quote. Very reasonable cost. Produced a highly quality product on…read moretime and as promised.

I never leave reviews but I needed to because Minuteman press was absolutely amazing to deal with…read more The owner Kim is an absolute pleasure to deal with and I can't say enough good things about Kelli as well. My business partner and I started our company a little over a year ago and we designed our own logo and business cards to save money and to say they were lame would be an understatement. So we went to Minuteman press and sat down with them to design our logo, business cards, brochure and internet flyer. That was one of the best business decisions we have made. Every time we hand someone our business card they always comment about the quality of the business card and how much they love our logo. I can't thank the staff there enough I would give them 10 stars if i could!!

Terrible service. Left glue marks on my computer and ripped off a rubber bumper and then tried to…read morerecharge me to make it right. man at desk was incredibly rude and told me that if I didn't have a receipt he would have charged me again and then keep my laptop.

Always reliable service! Pleasant service…read more Reasonable rates Very knowledgeable Great service