My experience was exceptional from the product to customer service. They provide an extensive selection and spend time offering helpful advice in presenting a solution to the customer's needs. Goggle stationary companies do not offer what Crosstown Press can to their customers. read more

My daughter-in-law turned me on to crosstown press. I am so glad she did. Donna is very creative and listened to what I was thinking about for a rehearsal dinner and brunch invitation. She sent several proofs for me to look at in a very timely manner. I gave her, a deposit before anything was ordered. They looked great and she addressed the envelopes. Then I went back to her for the seating chart. She turned that around in two And sent it to my venue. I would highly recommend crosstown press to anyone having an event. read more

I'm relieved to finally have our wedding invitations in our possession, so I can share the ordeal we endured. I strongly advise anyone considering using this company for their invites to think twice. It was undoubtedly the most frustrating and disorganized process I've ever experienced. We ordered our wedding invitations from Crosstown Press, and it has been a nightmare from start to finish. I'm only speaking out now because the invites are finally with us, meaning I never have to deal with this company again. To begin, they made countless errors throughout the process--errors that might have been overlooked if they had responded promptly. Sometimes we waited days, even weeks, without any updates. Their promise that we could contact them day or night turned out to be a complete lie--they only responded when we escalated our complaints. And each response brought more laughable mistakes. They didn't proofread; they even misspelled my name at one point. Every step was a challenge. The first major issue was their timeline. We needed our invites by mid-April, but they couldn't meet that deadline and were often unresponsive. When they did reply, they introduced more errors, and we didn't receive anything until May. We had sent our menu selections by mid-April as the invites were supposed to go out shortly after. It should have been a simple copy-paste job, but instead, we heard nothing back. It was bewildering. They ghosted and gaslighted us until, out of concern, I suggested finding another provider. However, everyone else felt we were too far along to switch. Transparency was non-existent. Throughout this ENTIRE PROCESS, they never once provided a price. When we first saw the invites, we asked for pricing, which they never sent. For over a month, we requested a quote, and they remained silent. Finally, after tolerating enough nonsense, my fiancé, having been ignored when I raised the issue (a bit sexist, frankly), got them to assure us on a Friday in early May that we "wouldn't be surprised by the price." Yet, they still DIDN'T GIVE US A PRICE. Then, on Monday, without our sign-off on ANYTHING, they printed the invitations. We hadn't approved them, we hadn't agreed on paper--nothing. And then, they sent us a bill three times higher than we expected. At that point, it wasn't even about the money; I was appalled by the entire process. We wanted our invites sent in mid-April, and by now, it was May. They had put us in a difficult position: we either had to start over with another company or accept the invites as is. I wouldn't have paid them a dime. The invites weren't even what I wanted because their lack of communication left us no time to make changes. We then had to decide what to cut from the invites. Despite all the discussions about paper types, how could my fiancé know the cost when they never provided it? It was all lies and deceit. And once again, they stopped addressing me directly, speaking only to my fiancé, who reluctantly agreed to pay them since they had already printed the invitations. Who decides to print before confirming the price, after we had asked countless times? They offered weak excuses about their long business history, but it was all nonsense, and I am still furious. Not to mention, our invites look average--nothing special. We could have easily used a service like Minted for a fraction of the cost, which was my initial preference. Their timing put us in a bind. Can someone explain how they set the price only after creating the entire invites, expecting us to just pay? It makes no sense. This has been the worst experience I've ever had. They never apologized, only made excuses. We followed up numerous times, always to be met with more excuses. Now that we're done with them, I advise anyone looking for invitations to steer clear of them. And may I remind you--they still haven't apologized. It's disgraceful. read more

I had a wonderful experience at Crosstown Press. Donna is the Best! She helped me design the most beautiful invitation for a family members surprise Party, she is patient, kind and professional I would never think to go anywhere else. The design and paper were classy and crisp! look no further They are fantastic. Mona Caruso read more

I never write reviews, but have to thank Donna, Stephen and their team at Crosstown Press for all they did for my daughters' upcoming wedding. We've worked with Crosstown for many years for all of our printing needs (they did my wedding MANY years ago!), and they never disappoint. Particularly in this day and age of online cookie-cutter printing, I was so grateful to be working one-on-one with them to customize our invitation suite, menus, and wedding details. My daughter and I sat down with Donna and a few inspiration photos and within days, Donna had several proofs for our review. She came up with a unique design which was just what my daughter had envisioned, and great suggestions about how to incorporate the design throughout the wedding. Anyone planning a wedding these days knows how many details there are and how difficult it can be, but Crosstown made the planning seamless, guiding us through the process. No request was too big or too small, and we truly appreciate their attention to detail, responsiveness, quality of materials (we actually got to see and feel several renditions of the design before ordering), and the fair pricing. We have a totally unique design for about the same price as we could have done online, with much less hassle. The results are absolutely beautiful and we couldn't be happier! Thank you, thank you - we cannot recommend you highly enough!! read more

Where do I begin? We moved from RI to Jacksonville Florida 10 years ago and it's here that my oldest got engaged a year ago. We looked here in Jax with help for I wedding invitations but it wasn't going well. When in RI last summer I passed Cross Town Press and remembered they did something for me before. Right away Steven and Lynn began helping, guiding and calming my nerves until we came up with a one of a kind invitation that my daughter and I loved! They ordered cocktail napkins, bathroom napkins and kippahs and the box shipped with no issues. Lynn and Steven have answered every question and concern and given me numerous final guest checklists to work from. They are waiting for my final list and they'll get those table assignments ready and mail in no time. Two daughters to go and the first step of where to get the invitation is a no brainer! Thank you Cross Town Press! :) read more

I recently had my son's Confirmation invitations done at Crosstown Press in Cranston, RI and they came out great. The staff is always very helpful, nice, knowledgeable and quick in service. I have been a customer of theirs for years and happy with their work. Continued success to them! read more

Graduation Announcements! I had a basic idea - but Steven got it exactly right! I am very impressed with the quality and the service! I would recommend them wholeheartedly! Thank you! I am so happy ! read more

I have had such a great experience with Crosstown Press. Anytime I've needed something printed, whether complicated or simple, they've come through quickly and the quality is always so excellent! I really appreciate all the extra touches too! They go above and beyond and that's just not something you get at a big chain store. read more

Excellent job on our wedding invitations. Lynn was a joy to work with and gave us wonderful advice. We also ordered matches and napkins. Everything was beautiful and it came in a little early. Lynn sent us proofs and we asked for a few changes ( our preference after the fact) and she was most accommodating. I highly recommend Crisstown Press! read more

Lynn and Allie have been great for all our wedding needs. We had to make new envelopes and return address after we moved out state. They had them done in a couple days. Now days before our wedding they printed and mounted our seating plan in just a day. A wonderful company to work with. read more

I found Crosstown to be so helpful, I couldn't have completed my project without them. They went above and beyond. I can see why they have been in business for so long. I will be back!! read more

I have used Crosstown press many times over the years. I have just received my latest order and ,as always, I am very happy with the invitations I ordered from them. They are very helpful and knowledgeable. Their selection is extensive and the only problem is narrowing down the choice to just one. I would not consider going anywhere else- on line or to another printer. read more

My family and I have been using Crosstown Press for all of our invitations and stationary for over 20 years. Lynn is amazing. She is always so helpful and professional. They have a high standard and their print quality is amazing. I wouldn't go anywhere else. They have all of the latest invitations and I love the Crane's selection they have as well. Lynn most recently did baby shower invitations for me, and people could not stop complimenting on them. She really took the time to help me with them and they came out wonderful!! read more