Great experience and customer service. Would definitely recommend! Clean facility and friendly staff

I was contacted by the owner about my previous review. This shows me that they truly do care since I was give an incentive to try another therapist with no pressure or need to change my review. This time I had Nancy. I told her about my problem area and she proceeded to give me a pretty good massage. Once I told her to only focus on my problem areas she went right into all kinds of good techniques and stretches. I'm glad I gave them another try. read more

Perfect massage every time. Love coming to this place for last few years! Worth the money !

OWNER IS EXTREMELY RUDE, CONDESCENDING AND UNPROFESSIONAL!!!!! I booked my very first massage ever and had it was scheduled for today at 11:15am. Unfortunately, I had an unexpected EMERGENCY. And called to cancel as soon as I found out at 9:30am. First of all the way this man answered the phone was just "hello?" Didn't say "thank you for calling Thai moon spa" just answers like its his personal cell. And after I said I was calling to cancel he let out a dramatic sigh like he was so annoyed with me. Hes like "YOU'RE CALLING TO CANCEL NOW?!!" And then says "fine you're canceled!" And just hangs up on me!!!!!! Doesn't give me a chance to respond or reschedule. So I immediately call back and after ringing and ringing he finally answers again and this time actually says "thank you for calling Thai moon spa." And im like "sir are you the owner did you just hang up on me like that?" And he screams at me "YEA YOU'RE REALLY CALLING TO CANCEL NOW!!" And as I'm trying to speak and explain why I canceled and needed to reschedule he again abruptly puts me on hold without notice or saying anything I guess hoping Id hang up myself this time. I am so appalled by his childish and embarrassing behavior for an owner. It's like he's throwing a tantrum. At least I had the decency to call and cancel instead of now showing up!!! EMERGENCIES HAPPEN!!! Cancellations happen! The way this owner handled this phone call is shocking and disgusting!!!! I cannot believe he runs a business like this!! Is this how he treats all cancellations???? Does he not realize emergencies happen??? Terrible, and extremely unprofessional. I haven't been treated this poorly by a business in YEARS. I can only imagine how he treats his employees! And Mark I'm not lying! You are!!! You did not answer the phone thai moon spa the first time!!! You immediately answered hello!!!! Only the second time I called did you actually say thai moon spa!!!! And don't try to blame it on being busy bc you weren't even open!!! LOL The situation happened exactly as I described it! Even if it was slammed at a massage parlor, hanging up on a customer while they're in the middle of speaking is inexcusable!!! You know that!!! And when I called back you screamed at me and put me on hold when I tried to speak!!!!! But you aren't going to admit your wrong clearly! I expect basic customer service and manners from any business. Clearly you need a course in phone etiquette and maybe anger management. read more

I have been searching for a good massage place foe a while and haven't been impressed. This place has exceeded my expectations and I'm hooked. I've had two massages here and the best massage experience ever! Both Girls were great. They really focused on the problematic areas that I pointed out. I'm so glad That I've finally found my fav massage spot. Girls here are super nice and accommodating. My neck and shoulders are not as tight anymore. I always request from medium to strong and girls are unbelievably strong here. I got the Sweedish and deep tissue massage with hot stones 60mins for $70. Told them the areas to focus on and now I feel so much improvement. I highly recommend this place! You won't regret it! read more

This was my second time at Thai Moon Spa. I called ahead to see if they accept walk-ins, but I ended up scheduling an appointment for a 60 minute massage, and I was randomly paired with Nancy. They were running a little bit behind (only about 5-10 minutes) due to other massages, but I didn't mind waiting since the waiting room was clean and soothing. After I got into the massage room, I was able to see my surroundings as there was some dim lighting on and able to put my stuff in a basket. Nancy got to work straight away and apologized for the delay, but I didn't mind at all. Nancy asked what I would like worked on, and she made sure to pay extra attention to the requested areas and told me to alert her if I feel any pain. This was the best massage I've ever gotten (and I've been to at least 3-4 different spas before this), but it is not for the weak! Nancy is very strong and helped get all my knots out by walking on my back, using her arms/hands/etc, and stretching me out in many ways I didn't know were possible. I feel so refreshed after my massage and the massage oils had pleasant scents that were not too overwhelming. I highly recommend Nancy and Thai Moon Spa overall! I will definitely be returning for future massages. Payment- they accept major credit cards (3.5% fee), Apple Pay, cash, and surprisingly Venmo. Super convenient! There is also a sign for suggested tip amounts - Nancy deserved the tip 100%! Parking - free parking and I had no problem finding parking since it is a small plaza with other businesses read more

Went today, was very happy to try them. I actually came here through Classpass and was pleasantly surprised. Also was concerned at first, but it worked out better than I imagined - good massage and stretching as well. Felt amazing, will go back. read more

This is a team of professionals. The entire staff is certified and experienced to bring holistic health and healing. With all the stress I have at work, I am blessed by Thai Moon Spa and that it keeps me in top shape for work and life. read more

Great experience always. Clean. Friendly. Good vibes. Tried different massage therapists all are great .

I booked a last-minute massage on a Sunday with Olive. I have rotator cuff issues and a very tight upper back. Olive gave me the most amazing massage and I feel so much better. My back feels relaxed and pain-free for the first time in 10 days. She listened to the requests I made and focused on my problem areas. She has unbelievable strength for such a petite person. I was so happy that I immediately booked my next massage with her in a week and I can't wait to see her! read more

Unfortunately I was EXTREMELY unhappy with this massage due to the fact that I was told I was able to get a 2 hr massage and then my massage was cut to 49 min. There needs to be better communication between the staff. Also, if a customer specified that the massage is painful, then the therapist should lighten up the pressure. Had high hopes for this establishment. Definitely will take my business elsewhere. Beware of Terry; if you are a new client she will try to shorten your massage time (especially if she has a regular client waiting), and also will continuously walk out of the room during the massage and leave the door open (which is not only bad manners but also in bad taste). Staff should also strive to speak in clear English, and not crack distasteful jokes. Very rude!!! read more

Thai Moon Spa - Confirmation text from moon spa - Massage Near Me - Irvine, California

Thank you so much Nina! It was one of the worst massage I have ever had. I would not recommend this place and no plan to go back ever. Do not waste your money here! read more

Best massage place in the area, they are strong and skilled. Professional and thorough!!

First time here. What an amazing massage. Definitely will be back again. Really enjoyed the massage. Thank you To my amazing wife and daughter for the birthday present. read more

I have been here twice and have had great massages. Both were on point with the right amount of massage to stretch ratio. My trouble spots were attended to and I would say overall they were good experiences. I wanted my wife to try out this place since I have had good massages and decided to send her for a massage for her birthday. She loved her massage by Amie as well. read more

Jada is really good. I came with a messed up upper back from working too much + tightness from working out. I had major knots all along my scapula. Jada really was able to get in there and help release some tension. I was in a lot of pain and felt some relief after leaving. I got the 60 min traditional Thai massage but they had so many different types that I can't wait to try. I highly recommend this place for a solid massage! read more

I have finally found an amazing masseuse. Sara is hands down one of the best massage therapists I have ever been to. I woke up with neck and shoulder pain today, and after an hour deep tissue session my pain is gone. I've been dealing with this pain on and off for many, many years and Sara is one of the few masseuses that was able to get rid of the pain completely. Almost eveyrone else I've been to have left a little bit of pain, BUT NOT TODAY. Pain free (aside from the good soreness of course) and living my best life the rest of the day. read more

I was sore in my upper back area due to working out and decided a massage was needed. I booked the Deep Massage with Sara. She was kind, listened to my needs and was very gentle. I highly recommend Sara! read more

I've gotten massages here on multiple occasions this is my favorite place in Orange County to get a massage. Today my shoulders felt like rocks and were causing me a headache; Cherry worked her magic and I feel so much better. I have gotten different masseuse here and everyone has been wonderful. I would highly recommend making an appointment. I love the Thai massage but they have different ones that you can get. read more

Visiting yesterday my massage therapist focused on the areas of concern, and made my experience excellent. staff in the front very polite and clean facilities I will be back soon. read more

Best massage I have had in years. Julie is most knowledgeable and professional. She has amazing strength and able to take my stressed 6'3" body and turn it into jello. The office and rooms are very clean and the staff is incredible. I give Thai Moon a well deserved 5 stars. If possible I would give Julie 10 stars!!! read more

Amazing staff and service. Will definitely keep going back. Felt great every time after I left.

Omg the best massage I've had in a while! I really enjoy this place! It was calm, quiet, and clean! I'll be coming back!

This was the best Thai massage I think I've ever had. I went to Anne, and she was just AMAZING!!! Highly recommend

My favorite massage spot in Orange County. Great prices, clean, and professional staff. Their combination massage is great for athletes as it incorporates stretching, Thai, and Swedish. Special shout out to Julie who is great!! read more

I've got some work related injuries that are constantly a problem and cause a lot of pain daily. I had one 90 minute sports massage session with Sara and walked away feeling a lot better. The body requires maintenance - stretching, foam rolling, etc. - but sometimes that stuff just isnt enough for someone who does strenuous activities daily. Sara knew what she was doing and pinpointed all my problem areas plus a few that i didnt know existed. It was a tough session at times but i would highly recommend it. I will be a repeat customer moving forward. Treat yourself, it's worth it. read more

I have never had a better massage in my life. This has to be the best place I've ever been to. Fiancé and I both came in last minute for an hour massage and it did not disappoint. These therapists are pros. Both of us had the best assuage we could ever remember. I feel like a new person. Completely renewed. I will not go anywhere else anymore. read more

My boyfriend and I had our second couple's massage here last week. We had Sara and Yaya this time, and they were amazing. We had a 60 min deep tissue, and they go deeeeep into your knots (in a good way). But Sara was so kind and checked in continually to make sure her pressure was appropriate for me and that I was comfortable. Yaya was also perfect, and my boyfriend's back felt 1000x better when she finished. The ambiance of the couple's massage room is also great; it was so relaxing he was snoring 30 minutes in. There is a 3.5% added fee for cards, so bring cash or Venmo. The recommended tip according to their sign at the desk is AT LEAST $15 per therapist for 60 min, but trust me when I say these ladies deserve more! Can't wait to go back! read more

Second time coming here. Not good. Came in for one hour combination massage with nikki. They showed me to the room right away but Nikki started massage late. Barely felt the masssage. After the massage, I had to leave with the same sore body. Kinda embarrassing. I booked online and it was stated it was 70$. They charged me 80$ + 3% fee for credit card. I tipped 10$ when I normally tip more. read more

Very friendly and welcoming! Had an appointment and almost immediately went to my room and started no more than 5 to maybe 8 minutes. Very professional and courteous. I would definitely recommend! read more

We were up in Newport Beach for the weekend, and decided to get massages. We booked combination massages. at Thai Moon. And for fun, asked for two therapists each, as there were certain knots and pain we just wanted to go away. Neither of us had done a Thai massage before, but were excited to try something new. The place was very clean, and the ladies there were very friendly, And strong!! We left feeling better than when we had come in. Will definitely go back when I'm up that way again. read more

I got a massage with Bonnie and it was absolutely amazing. Literally the best massage I've ever had, and I've had a lot. She was very knowledgeable and really cared to help me with my specific aches and pains. I've been going to physical therapy for months now for my back pain and I got the most relief from her one massage as I have in months of PT. The spa is very clean and everyone there is really nice and a pleasure to deal with. You can easily make appointments online or text directly with the owner who is so helpful and accommodating. Do yourself a favor and go!! read more

I had a service is Sherry today and she was just what I needed! I was having some neck and back pain last week and she worked it out. This is my second time doing a Thai massage and I absolutely love it. It's like intense stretching of every muscle and body part. It's almost uncomfortable but comfortable at the same time. I just know when I leave I feel amazing. The price was super affordable and loved doing an hour massage. I'll be coming in a few times a month now! Great experience, highly recommended read more

Wonderful staff and very clean store! Really helped my pain areas!! Highly recommend!!!

I was in desperate need of a relaxing massage and came across this cute little spa in Irvine. This spa has just been newly renovated and they have such great prices!! The staff were extremely friendly as well. Prices: 30 mins for $40 60 mins for $60 90 mins for $90 2 hours for $110 I highly recommend this spa if you are looking for a a mini relaxing getaway with wonderful masseuses. read more

OMG I LOVE THIS PLACE!!! I got the facial when i went and my face got really cleared with reduce pores after a day of healing. The workers were very nice and accommodating. Place was new and clean. I also got their massages and they actually got rid of all the knots on my neck and shoulder. Would deff recommend this place again to all my fellow friends who are having neck pains! read more

Book with Apple. Thank me later. I had two massages here and apple was just incredible.

This place is my new favorite. You can tell the difference between a place that does massage and one that offers massage therapyy and they definitely offer massage therapy. I'll be back to see Vida! read more

I have tried a few places in Irvine and never had a good experience. I was skeptical to get a massage, but I woke up with excruciating lower back pain and needed a little TLC. I yelped massage places with cupping in Irvine and read the reviews and found Thai Moon Spa. I made an appointment for deep tissue massage and cupping. Jada was my therapist, she asked me what areas I wanted her to focus on and made sure I was comfortable the whole time. The place was nice and clean and practice Covid safety (temperature check and hand washing,etc). I am so glad I gave Thai Moon Spa a shot. I had an amazing experience and my lower back pain felt better. I will definitely be coming back for more with Jada! read more

I am a flight attendant and actually live pretty close to this spot. I save my visits for my SNA overnights....it's a treat to myself. I have been multiple times and plan on being back soon. Don't let the appearances fool you , while this is not an upscale fancy spa, it is in a convenient and safe spot. When you walk in they take you straight to your room and start services with no delay. They perform services for the agreed upon time in a professional manner. I have had massages (all practices, I just happen to really enjoy a good Thai massage) all over the world. This place provides a budget friendly no frills good massage. I bring crew members and give out this spots info all the time. read more