TGI Fridays is located as part of Cheadle Royal, it is across the way from John Lewis and Sainsbury's, making it an ideal place to grab a bite to eat after shopping.
I was pleasantly surprised by my experience at TGI Fridays, and this is a good location for sure, the interior was nice, with a large number of booths for added comfort.
I was able to get a table despite visiting on a Saturday afternoon without a reservation, while the service was slow in terms of the wait for food, the staff were friendly, including my server, and the manager who specifically had to take my order as it was an allergy. While I love the idea of the manager taking my order due to my allergy, I did feel like an outcast with my waiter, who told me he would be unable to take any orders from me, I get he's only doing his job and he was nice about it, but I think the manager should have taken my entire table's order, to avoid two staff members doing the job of one, and anyone feeling excluded.
I ordered the New York Strip Steak, the menu is a little pricey with the steak costing £25, however, the loyalty scheme is rather generous which appeared to give 1 stripe for every point spent, with a steak costing 250 stripes, it means roughly 10% of your spend is added back onto your card to use on a future visit.
I also took advantage of the 241 cocktails offer, there was originally some confusion at first, as you MUST have the same drink to unlock the offer. I did later use a different offer which saved me even more money, but then I noticed a difference in price, for example, my Long Island Iced Tea was billed at under £10, but on the regular menu it stated £14 - I'm not sure if they charge you more when using the 241 offer... which still saves you money, but isn't exactly 241 if they're charging more.
In terms of the food quality, I was really impressed, my steak was cooked perfectly, and had lots of flavour. The fries were piping hot and came seasoned, and I liked the addition of the mushroom, tomato and peppercorn sauce. Based on the quality, they did well to warrant the price tag, with the steak even being better than some steakhouses I have visited.
My guests also complimented the food quality, one of my guests had the same order as me, although having the steak well-done, with my other guest having the fish tacos, both were very pleased with their food.
The Long Island Iced Tea cocktail was also good, it was made with some sort of froth/foam which was unusual, but I liked it, and the portion size was also reasonable.
Not perfect for sure, with multiple issues arising from a pricing discrepancy to long waits for food and issues when ordering, but still I would definitely return here, and it was a nice experience overall. 4* read more