I really don't want to have to give this place 2 stars but I feel I have to be honest. We decided to eat at this restaurant, as with 3 guys who love burgers looking for an epic burger joint & me (who just as equally appreciates a good burger) dining, this seemed a great option; closer to us than the NQ restaurant which we've been to on a handful of occasions and really enjoyed with no complaints, we decided to give their prestwich location a try.
This branch however just didn't deliver. Despite booking in advance (since it was a Saturday in December we knew it would be busy) we were shoved in a corner table which wasn't laid properly and wasn't very clean in the area in general. As we had gone for an early dinner (around 6) the restaurant wasn't yet full, but it wasn't quiet either. Despite this there was literally no atmosphere and I quite frankly would've rather been at McDonalds. Sorry!.
Now the food. The burgers in the NQ restaurant are usually spot on but these were awful. I'm perfectly happy with burgers being served pink, but these were quite underdone in my opinion & made for a pretty cold burger. I didn't want to make a fuss since we were there for a birthday meal and everyone was being polite eating their food. But I noticed that a lot of food was left on plates which is a rarity for us foodies who usually lick our plates clean. When asked how the food was it was too late to even mention the less than average food, even if I wanted to. The service was poor: we helped ourselves to cutlery, drinks took too long and food rushed out quicker than I'd like. We all opted for desserts since we weren't full, and whilst they were fine I think the options are quite gimmicky however, I guess that suits the theme of the restaurant, and I did eat all of mine. doughnut with ice cream incase you're wondering.
Overall, I won't be returning in a hurry although I will give places a second chance so never say never. I would still visit the NQ location however as that's always been great. read more