This place is huge. Lots of employees, techs and doctors and specialists and laser Center, you name…read moreit they do it!!!! I felt it was a good experience. They're very organized and even the doctors come out and call for their patient which I was extremely impressed by!!!! I would nearly guarantee you that is a typical!! So if it looks like a team and smells like a team and quacks like a team it is a team! They have an app and so you can complete the majority of your paperwork other than the Hyppa consent before you go for your appointment and save yourself about 20 minutes worth of paper. That's what I did. It wasn't difficult. When I called for the appointment they told me they would send me a link and they did indeed. We arrived about 10 minutes early and waited probably a total of 20 minutes before I was called back by one of the techs. He went over with me verbally- my symptoms and my concerns. We did some testing with advanced equipment-it seems like it gets more able every year.... and I'm sure it measured my I took photos of my corny is etc. etc. it also did the refractory testing and although you still had to answer one or two or three or one..... it was minimal and that's always my least favorite part. He also put the drops in my eyes so that they would dilate as I hadn't had a dilated exam in quite some time and my baby cataracts are bothering me quite a bit. After the machine he put me in an exam room and let me know that we were waiting for an actual room where I would eventually see the doctor and that he would come and retrieve me which he did. It might've been a 10 minute wait if that, it wasn't bad at all. He then brought me back out to the waiting room so that another gentleman could call me in on the other end of the building. He took me to another machine which was some kind of advanced photography of my ophthalmic system. I felt bad for him because he was squirming all over stooping to get these pictures, turns out that a patient's family member had borrowed his chair for the family members exam so that they could sit down during it which left him hanging in the wind. I asked him if he was OK and he advised that he just had done a huge work out yesterday and so his calves and thighs were really sore so when he had to squat it made him squirm. He was very nice and professional and always had a smile on his face. After that exam I was taken into an office to await my appointment with Chelsea Devitt. I believe she is an optometrist. She introduced herself along with the person that was going to record all of her comments right into my record. I find all this high-tech awesome and love they are not wasting paper!!! After a brief introduction she advised me she would be doing the exam and then would review everything with me when she was done but that she would be talking throughout so that the person at the computer could document everything. I agreed and she proceeded. She gave me a very thorough eye exam and even went and got her headgear so she would have the brightest light available to check out the lattice work on my retina's which I had had laser treatment for when I was a preteen. It was kind of neat that the text did all the preliminary so that she could focus on the clinical aspect. When done we did have a discussion and we talked about my cataracts and I told her that they indeed were bothering me substantially but that if they didn't meet Medicare criteria I would wait because I was not going to pay out-of-pocket to have them removed. She said they are nearly at the point And that at this time next year she sure they would be eligible for surgery. She understood that considering I pay for insurance that I didn't want to also have to pay out of pocket for the removal. I appreciated that she didn't push or question that. She then asked me if I wanted a written prescription, which I did and she then gave me directions on how to get back to the front and dismissed me. I got out to the reception area with no problem. I was totally shocked when they asked me if I wanted a written prescription because it would be $45. I have never had to pay separately for a prescription in my entire life. I know they build my insurance for the exam and I guess at all the other places I went it was included. I did want it in case I wanted to get new glasses as my other prescription was expired so I did pay the $45. They printed the rx out and gave it to me. We set an appointment for next year at this time which I may or may not have to change but why not. I was very impressed and was shocked to determine that I had been in there for two hours. I would definitely recommend it and I am glad that I am reestablished with a local optometrist and someone that can take care of my Cataracs when they are ready!!!!

FRONT DESK STAFF RUDE…read more I took my 86 year old mother to see Dr. Devitt today for a consultation on laser treatment. We arrived 15 minutes early for the appointment. when my mother checked in the girl at the front desk asked if she had filled out the paperwork online. My mother told her she tried but the website kept dropping her and she would have to start all over again. She tried 3 times and it kept dropping. The girl the told her that if you didn't fill out the paperwork online they inform you to get there 30 minutes early to do the paperwork. My mother told her she was not informed about this and the girl rudely replied "well, it was in the text we sent you and if you're not able to complete the paperwork before your appointment time you may not be able to see the doctor today." EXCUSE ME but I don't think it's a good practice to threaten your patients. Especially an elderly person. That caused my mother to become very anxious that she wouldn't be done with the paperwork. I went up to the front desk to inform them that that was rude and unacceptable but they just argued that it was their policy. So, I guess in this world today there is no accommodation or respect for the elderly or what if it was someone with special needs? We will not be going back there!

Decided to give this place second chance after a bad experience before…read more I was given a prescription that was a dosage of using the entire bottle of eye drops in eye at one time. Pharmacy wouldn't fill it. I and my pharmacy reached out to clarify directions and no response to neither of us. Now I have to go to a different eye care office to get care. What a waste of time!!!

Review - Dr. Luke Zhu, Texan Eye, 925 Starwood Dr., Cedar Park, TX 78613…read more Rating: (1 star) Title: Very Disappointed - Lack of Empathy and Professional Accountability I was scheduled for cataract surgery on my left eye with Dr. Luke Zhu on October 20, 2025. After being prepped--eye fully dilated, IV in my hand, tubes in my nose--I was left completely unattended for more than an hour and fifteen minutes. No nurse, assistant, or doctor checked on me or explained the delay. When I finally asked a staff member what was happening, he told me the doctor was "busy" and that it might take another 30-45 minutes. At that stage of preparation, patients are normally taken to the OR within ten minutes. I was hungry, uncomfortable, and had been fasting nearly 14 hours. I asked to be disconnected and left the center around 3 p.m. The most disappointing part is that Dr. Zhu never reached out to explain or apologize. Two-and-a-half weeks later someone from his office called politely to ask if I wanted to rebook--but by then I had decided never to return. In my opinion, Dr. Zhu showed no empathy or sense of patient responsibility. While the support staff at this facility were warm and professional, the physician himself seemed detached and unconcerned. I expected far better care and communication. I cannot recommend this practice.

I called to request a letter so my son could return to his baseball team. I was informed that the…read moredoctor was not in the office and that the earliest available appointment would be the following Tuesday. While still on the call, I briefly turned to ask my wife if my son had seen another doctor, to which she responded yes. At that point, the staff member I was speaking with abruptly disconnected the call. When I called back seeking clarification, the same individual hung up on me again. This level of unprofessionalism is extremely concerning. I expect significantly better communication and courtesy from a professional medical office. The other staff was great, but this entitled receptionist was out of line and unprofessional.

Went to TOC Cedar Park referred by my eye doctor for a chalazion removal; the process/surgery went…read morevery smoothly thanks to Dr. Monica Ray and Daniel who were very helpful and provided all the information needed to put me at ease and ensure there were minimal issues. Highly recommend them!

Referred here for cataract removal. They are very friendly, thorough, and covered every detail of…read morethe surgery. They offer all the versions of replacement lenses available, though unfortunately most insurance companies only cover the Basic mono-focal lenses. They handled everything with my insurance. The cost and copay will depend on your insurance coverage. With Medicare and the basic lens, my copay was about $250. The surgery is performed at a surgery center in Round Rock, and Dr. Restivo did a great job. It is 100% painless and I am amazed at the difference it makes to my vision! I can't wait to have the other eye done in a couple of weeks.

Dr. Restive took care of cataracts I had in both eyes over a year ago. I opted for the upgraded…read moreversion. I just had my appt with my optometrist and happy to report I have 20/15 vision, which I never had before. Recommend highly.

Dr. Makkouk is awesome. He repaired a hole in my macula (right eye) and macular traction (left eye)…read morein the past 5 months. Both surgeries went great. If you have retina issues, he's the doctor to see in Austin.

I was seeing flashes in my left eye and called Dr. Makkouk's office and was able to see him in just…read morea few hours. He was very nice and professional as well as the staff. He was very patient with me as I had a lot of questions. He is going to be my go to ophthalmologist from now on.

Wonderful caring office! Fast service, good pricing and caring doctors. Very grateful to them!read more

This review is for the optical dept- no experience w/Drs. We are not patients here- yet! My…read moredaughter's glasses broke on a Sunday & I called to see if there was a possible fix. While the Rx was expired (of course), I was able to text a photo of the broken glasses. Melissa said they could fix them & to come in. We were there less than 15 mins- temporary but sturdy fix! Melissa was assisting others when we arrived, however the guy (I didn't get his name) that helped us & performed the fix was just as friendly & helpful. Awesome service! Thank you!

Amazing staff! Dr. McCarthy is so thorough and I always feel like he gives great care. The…read moreselection of frames is always what I'm looking for.

Appointments are on time. The staff is competent and personable. Dr Mc Carty is thorough and…read morecaring. We have been coming here for years and are very pleased with the care we have received.

I wouldn't go anywhere else. Dr. Eugenio has helped me tremendously through the years and has…read morealways treated me like an old friend. I wouldn't trust my eyes to anyone else. It his been over 10 years since I started going here. If you want to be treated with respect and not just another number this is the place for you!

I believe the young lady who helped me is named Kia. Very helpful tried very diligently to check on…read moremy insurance. Made a recommendation when they were unable to get me in right away. Very convenient if you're shopping at target just to the left of the front door of target

Easy to schedule an appointment. They honor my insurance! Shout out to Sierra and my Optometrist Dr…read moreDzakah who were very competent and very kind! They both complement the best customer service I had for my eye health! I was given choices for glasses, contacts or both. They genuinely want to help! Quick, very proficient and with reasonable cost with or without insurance. Very convenient being next to Vision Works. First visit, love!!!

Definitely would recommend this business. They truly took care of me after I got LASIK. Very…read moreprofessional and dedicated. Office was very clean as well.

Such a welcoming environment. All of the staff are fantastic... Very, very happy with my experience…read moreand look forward to a long relationship...

I was a patient there for several years. I had previously recommended multiple people follow me…read morethere- and they did. While the doctors are fantastic, the administration is extremely difficult to deal with. They frequently scheduled unnecessary follow-up visits-sometimes as often as every three weeks-to monitor basic, long-term medications that were not controlled substances. This felt more like an effort to pad their schedule and billing than provide necessary care. Furthermore, they showed a profound lack of ownership, becoming defensive, even aggressive when asked to correct their own errors , instead always blaming others- which on multiple occasions impacted my ability to attain necessary medical services