I love HomeGoods and shop here often, but today's checkout experience was not great. The cashier…read moreseemed more interested in discussing her divorce and personal preferences with another employee than helping customers. It came off as disrespectful and unprofessional. Customer service should come first.

Good. Fuckin' A.........................................yelp sucks. requires a lot of keystrokes…read moreb/c they suck ass.

I have both bought and sold items here. The sales consultants are always very helpful and…read moreknowledgeable. Very positive experience.

Always have. A good experience here. The women and team are kind and communicative. They let me…read moreknow what the wait is for a quote to sell and the store feels inviting. Definitely recommend selling and buying here.

********FAST SERVICE**********…read more I placed an order online for store pickup because I noticed an email with a coupon for a discount. I decided to make an online order and pickup in store. After placing my order. I noticed how close I was to this location and decided to stop in before my order was ready for pickup. I was greeted by Joann the front store attendant. She was so polite, kind, happy and ready to assist in anyone possible. I explained about placing an order online and requesting to pickup before it was ready. I even offered to go on the shelves myself and fetch the items. The moral of the coupon was in order to redeem the order needed to be placed online for delivery or pickup in store. JOANN notified me she would contact manager and see what is the best plan to assist me. Now let me digress for one moment. I noticed an African AMerican lady working diligently in the store, picking flowers, organizing store, answering phone and fulfilling orders. I was impressed with her resilience ; however, I was thinking she has to be EMPLOYEE OF THE MONTH. Unbeknownst to me she was the manager I was waiting on to fulfill my order. She politely asked some questions and assisted me immediately. I had already shopped for the items, she apologized for not hearing the device chime to notify of a new order. I was not in a hurry and politely told her I was more impressed with her working skills than worrying about my products. MRS DONNA was the best with whom I have ever encountered at this location. The store was clean, quiet, calm and friendly. No matter who walked in the door they were both eager to help and provide assistance.

There is someone always ready to help you. The prices are very good also. You can get ballons and…read moreframing too.

*************SUPERB CUSTOMER SERVICE****************…read more This team of individuals at this location DELIGHTFUL, COURTEOUS, FRIENDLY AND GENTLE. They are led by an amazing manager. It was such a splendid service moment in time that I really don't know where to begin. I sat in car for a minute contemplating on what I wanted to buy, prepare my BBW app (Horrible service and WIFI we all know so Well once you reach any register) and also have a list ready. Well as I begin walking to the door, I was being nosey watching a couple leave PETS SMART training their dog in the parking lot. As I walked in , there was an associate who appeared to be trained at CHICK FIL A (SHANEKA), who greeted me with a smile, bubbly attitude, basket in hand and already showcasing the new scents samples. FREE SMELLS EVERYONE!!!! CHILE SHE ALMOST MADE ME BUY THE WHOLE STORE. She was knowledgeable, courteous, kind, sweet and mostly exemplified patience. She showcased patience by offering several scents while making the best decision. Then I called my boyfriend on FACETIME to ask if he needed any more scents and he of course he needed more (WHY DID I OFFER). She politely listen to all his request, offered him to try new scents, and of course encouraged him to buy the whole store also. We were able to find all of his request except one item which I was able to locate at another store, then I proceeded to find my items. As I was shopping I overheard her talking to another guest in the store and you could tell he was not having a pleasant day. I heard her offer him encouragement, assist with his shopping and before he left he was smiling and thanked her for cheering him up. BBW has a true gem with SHANEKA Then I was greeted by the most amazing manager MONICA!!!!! Oh my goodness on what planet was she found. This lady is the epitome of how you lead a team of individuals. She not only leads by example but she assist wherever is needed. I almost did not know she was the manager because she fit in with everyone working and assisting guest. Then I proceed to the register and was greeted by VALERIE and APRIL (New Associate). Two of the sweetest individuals ever. VALERIE was training APRIL and they were patiently waiting as I was checking and making sure I had everything I needed. The store was giving away a free travel item yesterday which was a plus and all of my items were bagged well and I was asked if I found everything I needed before leaving. APRIL will be a great asset to this company and VALERIE needs to be the designated trainer. EVERYONE AT THIS LOCATION WAS WONDERFUL. I was unable to get everyone's name but I wanted to make sure I acknowledge the people I interacted with the most. THIS STORE IS A MODEL STORE AND THEY DESERVED TO BE RECOGNIZED. As I was preparing my review. I called the store to make sure I had everyone's name correct and spelled corrected. I was greeted by LACHEYA, LORD JESUS you can see her smile through the phone. She spoke so eloquently and poised. Her manners were impeccable, stating " YES MAAM" with every remark I made. NOW CORPORATE I KNOW YOU CANNOT BELIEVE I WAS NOT COERCED, BUT PLEASE BELIEVE I AM A HONEST REVIEWER AND I WANT OTHERS TO EXPERIENCE WHAT WAS DISPLAYED TO ME. I AM LOOKING FORWARD TO RETURNING. Last but not least the display of items was gorgeous and store smelled amazing.

Well organized store with very friendly, helpful, and masked employees. My oldest daughter had no…read moreproblem locating what she was looking for. She also had no problem using her coupons. The family will definitely return to this store.

Immediately the beautiful smells hit you when you walk in the door. So many cute items and a lovely…read moreassortment of gifts for everyone. Unique and fun, serious and beautiful. Fun store to shop for others, and find unique items for yourself .

In all my homegrown Texas living, I've never experienced such racism until walking into this…read moreapparently new management Hallmark. Never again. The clerk was beyond rude her silence could kill a cat. And I never wrote or have written a review of this magnitude especially seeing that I travel for work. I've been everywhere and this "use to be" neighborhood spot is the last place I will ever go and spend a dime.

Great selection of the popular squishies! They sell out quickly. Service is good and prices are…read morereasonable too.

Service was odd today. The 2 associates this morning were coloring with their backs turned to the…read moreregisters, when the store was busy. A customer asked for help with the slime and was told, you do it yourself. The sign says otherwise, it states ask for help. Anyways, she went back to coloring. Cute store though.

On Christmas Eve around 5:00 PM, my mom and I had a very unpleasant experience at this Five Below…read morelocation involving two employees, Zanaya and Amaya. While we were shopping, Zanaya pushed items directly in front of us while we were still shopping and yelled "excuse me" in a rude and aggressive manner instead of politely asking us to move or waiting until we finished looking at the items. Shortly after, Amaya approached us asking what happened, but instead of listening or addressing the situation, she brushed us off and told us "the store closes at 6, we are shutting down", even though it was only 5:12 PM at the time. After that, Amaya rolled her eyes and made negative comments toward me and my mom when we were walking out of the store, which was extremely unprofessional and uncomfortable. The entire interaction felt dismissive, hostile, and unnecessary. This was a very upsetting experience, especially on Christmas Eve, and it is not how customers should be treated holiday rush or not. I understand retail can be stressful, but basic respect and courtesy should still be expected. I hope management addresses this situation and provides additional customer service training so others don't have a similar experience

They're Unorganized with horrible service. They will also follow you around the store and to the…read moreregister.

Shopping for jewelry, for me is a once a year event. I have been shopping at James Avery for over…read more10 years, and I have never been disappointed. This morning Lisa took care of my selection and I could not have been more satisfied. Lisa was cheerful and helpful, and my transaction was done in less than 30 minutes. Lisa represents James Avery very well, and I am looking forward to doing this again next Christmas.

My fiancés family has been long time fans of James Avery so it was perfect timing to stop while…read morevisiting Texas. We came in knowing what we were looking for and the staff member, Joanne, was wonderful to work with! After hearing we were out of town, she kindly polished my fiancés cross necklace as we looked at wedding bands for him. Joanne was great about pulling different sizes, engaging in conversation, and making us feel special. The process was quick and easy! Their designs have a niche market but are all displayed beautifully in store! Everything was clean/organized and you can tell staff love their jobs!