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Learning Express Toys

4.0 (37 reviews)
ModerateToy Stores
Closed 10:00 am - 7:00 pm

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Brandi B.

I hate leaving poor reviews but this is ridiculous. I came in to get some gifts for my kids. Theres not a lot of people when i walk in, i think i was 1 of 3 customers. Well the lady that manages ends up showing me a few things. So im thinking this is pretty cool, shes somewhat helpful. I end up getting some lap trays and she tells me they can customize and put my kids names on them. So i give her all our information, names, spelled them, etc etc. I pay for everything and leave without the trays because she said they will call me when they are done. Which was fine, i wasn't in a rush for them as it was about 2.5 weeks before Christmas. I end up getting a call that night that they are ready, cool. This store is a little far from where i live so it took me a few days to get back there to pick them up. Finally i make it over to the store, hoping i can run in, grab them, and run out. I also have my 2 year old son with me. We go in and i wait, forever, for some one to help me. My son is getting antsy. Finally i am able to tell a lady im just here to pick up my trays, she goes to get them and i notice my daughters name is spelled wrong. Seriously? I check the paper the lady wrote the names down on, it is spelled right on the paper. They didn't notice when they wrote it on the tray it was wrong? It's pretty obvious. My daughters name is Bailey.. no funky spelling, pretty easy. They wrote "baily"... I was so frustrated, I couldn't give that to my daughter. So i told the lady and she got rude and said they would have to see if they could fix it. She came back to me and told me the manager lady would fix it if i gave them "just a sec". Fine, i can wait "just a sec". 20 minutes later i am still waiting with my son that is getting into everything because its a freaking toy store and of course. The manager just kept ignoring me and helping her friends that where in there, disregarding every other customer that needed help. I finally got so upset i just grabbed my other tray and left. I had my husband call them to tell me to let us know when it would be fixed so we could come get it and the manager was extremely rude to him and told him it was ready. So again we go to pick it up and it looks like crap. Obviously they were upset that i wanted them to fix THEIR MISTAKE! The name looks horrible and you can tell they tried to make it look bad. So sad to take out their problems on a childs gift. I will not be back to this location. I'd rather drive all the way to memorial and go to the Learning express store in city centre!

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5 months ago

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3 years ago

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2 years ago

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4 years ago

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2 years ago

Hannah helped a lot with me trying to get a toy for my son and was very helpful she deserves a raise

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9 years ago

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7 years ago

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5 years ago

I always prefer to shop small business and local. great store with lots or options. would recommend

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8 years ago

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6 years ago

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Meg H.

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Nothing beats the great recommendations or personalized touches like free gift wrapping.

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Katy Rock Shop - Logo

Katy Rock Shop

(36 reviews)

$$

I went to Katy Rock Shop a few weeks ago and honestly left feeling pretty disappointed…read more I've been rockhounding for years and have attended multiple large mineral shows, so I'm very familiar with pricing and quality when it comes to certain minerals. A lot of the items in the shop felt way overpriced compared to what I've seen elsewhere. I also noticed a few minerals that appeared to be mislabeled. I can't say whether that was intentional or not, but it definitely caught my attention. Some of the fluorite they're selling is very low quality, especially for the price they're asking. I also looked at some of the citrine and it really looked like heat-treated amethyst that had been altered to resemble citrine. The color and appearance just didn't seem natural. If it's treated, that should be clearly disclosed. A friend of mine bought a 14-inch saw from them a while back and was told it had all the parts and was fully functional. It ended up being the worst saw he's ever purchased. The blade was unaligned and it needs a lot of work to get it running properly. For what he paid, that's pretty frustrating. On top of that, I didn't feel very comfortable in the store. I'm Hispanic, and I felt like I was being watched the entire time. Every time I turned a corner or knelt down to look at something, the cashier would reposition herself to keep me in view. It honestly made me feel like I was being suspected of stealing. I had also seen another review mentioning that staff weren't very polite, and unfortunately that matched my experience. Based on my visit, I wouldn't recommend this shop.

Amazing shop with great items. The owners are so kind and knowledgeable. The vault room was so…read morewonderful. Can't wait to go back.

Learning Express Toys - toys - Updated May 2026

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