Amazing place, i saw the reviews before i come and i see some people saying its not a good place,…read morebut they are wrong, this is one of the most friendly people i have ever seen, they show me all the trailers and very nice people

Absolute Horrible Service! If I could give zero stars, I would!…read more -Ordered trailer with two optional items to be installed and documented on order invoice. -TTS called me week later saying trailer was ready...when I arrived, both items were not installed. Their response was, "well....we can order the parts to install them onsite, but unsure when we will receive the parts"....as if it was an inconvenience for them. I let them keep the trailer to install the two items I initially order. - TTS called me two weeks later saying trailer was ready.....when I arrived, only one of the two items were installed. Their response was, "well....we can order the part to install it, but unsure when we will receive the part. I understand parts are taking longer than normal considering events stemming from pandemic, but they told me my trailer was completed when it was clearly not...this after driving 50 miles one way from my home to TTS twice bc they said the trailer was completed. Why tell me over the phone trailer was completed when clearly not!?...TWICE!!?? Thinking this was a sales tactic to buy the unfinished product.

Sadly this location had an unbearable odor in the building that prevented me from completing the…read morepaperwork inside. The odor inflamed my lungs and my asthma to the point of wheezing, nausea and headache. I immediately called TrailersPlus customer service line about this. I was denied a direct number or the name for the regional manager, but was promised a return phone call. I never received that call. Aside from the breathing issues, I'm unhappy with the $55 labor charge that was added to the final invoice. This is for "hitching my trailer up". Lots of other add-on fees that were never discussed in ads or quote, after I had already invested a bunch of time onsite. THIS IS THE WORST EXPERIENCE IVE EVER HAD WITH A TRAILER COMPANY.

I purchased a trailer 11/18/2023, picked up 11/21/2023, to haul a side by side 4 wheeler, on my 2…read moretrip back using the trailer from the country all the trailer lights went out. i used the trailer on Dec. 26 after about 200 miles i stopped for fuel and checked the trailer, open inspection the spare tire support started to break off the frame. i had to break the spare tire and put in in the bed of my truck. I traveled about another 300 miles and close to my destination my trailer lights went out again. i inspected the trailer and noticed the leaf springs where a lower quality, the wiring was run between the axle and frame and when the trailer bottomed out it cut the trailer wiring. Ive asked for my money back. stay away and dont buy.

I walked in today ready to spend over 10k, as I walked in the 3 people inside didn't even bother to…read moregreet me. All they did was stare at me. I continued and said "hey I'm trying to see the prices on your cargo trailers." The lazy old guy didn't bother to get up or even show me any trailers. These people are arrogant and seem to have no idea what customer service is. Do not buy a trailer from these people!!! *update* Went to nationwide trailers and bought a cargo trailer for 3k cheaper

I was looking for covered storage for my 40' RV and saw they not only sell trailers, but they have…read morecovered storage. I was also planning on looking to see if they had any 16' enclosed trailers on their lot as I am looking to purchase one, but I never got that far. I turned in by the building and circled behind it just hoping to be able to see how large their sites are, I didn't want to waste anyone's time if they didn't have sites large enough to accommodate my rv. I thought I had turned into the wrong entrance but saw a gate open that led to the storage area, so I slowly drove through and circled past their covered storage area. They seem to have some that would be large enough, if any are available, so I intended to go in and ask for information and hopefully rent a spot. When I got back to the place I entered, the gate was closed. I figured at that point that I was probably not supposed to go through there so i pulled up to what appeared to be the exit, that gate was also closed, but couldn't leave. I saw a man standing by the first gate, so I backed up and got out to explain what I was doing and find out which way I should go to get back to the building entrance. As soon as I got the words out of my mouth "I was checking to see what your covered storage looks like" the man interrupted me yelling "Yeah! That's called TRESSPASSING!" I again said that I was looking for covered storage for my rv and didn't see a sign that said to stop and check in first. He then yelled asking if I didn't see the sign that says Countryside Trailers and Storage. I said I did, but no sign saying to enter first. He again began yelling that I was trespassing, so I asked him if he wanted to call the police. He then, still yelling, told me to get off his property. I got heated then and yelled back that I'd be happy to, that I wouldn't buy anything from them, or rent from them now anyway. We had a heated exchanged in which he threated to "whip my ass" as he pointed his finger in my face. This could have been easily avoided if he'd just explained they don't want people just driving through for the security of their customer who store their rv there. I can understand that and would have simply apologized, but he never gave me the chance. I don't know if he's the owner, the manager or what...but he absolutely has no business dealing with people if that's how he approaches them. Maybe they've had a theft problem before, I don't know. But I was there, in broad daylight, driving my personal truck SLOWLY through the storage area. It wouldn't have been a very smart way to try to steal. Edit: I'd like to add that I have purchased a utility trailer here several years ago. It is still in good shape, except for the decking which is to be expected. My complaint is not with the quality of their product, but with the approach and treatment by the white haired man who decided the need to turn a simple mistake into a heated conflict.

My husband and I drove two hours yesterday to pick up a trailer from these guys. They were the most…read moreaffordable price wise around the area and the trailer is in great shape. Well made, sturdy and has everything it needs and the guys were all super nice and friendly and got everything taken care of quickly and helped hook it up. I stayed in the car while my husband went it but it looked very nice inside. We love our new trailer. :)

Found a dump trailer online. Kyle had us hooked up and down the road within an hour despite having…read moremultiple customers in line. Fast and friendly service!

They are now closed and have become DeMontrond RVs. We bought from them because they promised a…read morefabulous service experience and they quickly closed down the service department. After we bought the brand new unit and took it on its maiden voyage with lots of issues, they ghosted us and would not help us.

Still waiting on my deposit to be returned since 12/18/2023. They seem great at first but they…read morewill run your credit a lot; they ran mine 5 times. I decided not to take the lesser option and the sales Rep Jason has yet to reply to my request for the $500 deposit to be returned. Very questionable on are they a scam? I hope this review helps someone not to be so trustin.... I will let you know if I get the deposit back before 2024 or if I have to contact better business bureau. :(. very disgusted in the whole experience! should of read all the reviews first.

Went to look at 2 used motorhomes, both in excess of $200k. After favoring one over the other we…read morestarted taking a closer look finding multiple personal items from the previous owners left behind and mice droppings throughout. It seems one would realize that trying to sell something you might want to take the initiative to make it presentable to a perspective buyer. First impressions are quite powerful. We liked the coach and floor plan but couldn't get past the filth. The salesman was also a little pushy trying to get a commitment and deposit. After considering the pros and cons we walked away. We went elsewhere and did find a motorhome that fit us perfectly, made the purchase and are very happy campers. Buyer beware, pay attention and don't be pressured.

RUN AWAY Service…read moredepartment is a complete failure to launch. No communication. Will keep your RV for months, for simple things. Bought a brand new Tiffen Motorcoach. Had it for a month, took it in with a very simple list of things to fix. Should have been done in a week, tops. They've now had it TWO MONTHS!!!!! it's not that they don't have parts. They just haven't gotten around to it. The one guy who calls occasionally, genuinely scares me. I wouldn't trust him to fix a skateboard. He literally has zero clue what he is doing. The warranty forever is a joke.