Had to replace RAV4 tail light. Fantastic service and best pricing. Done quickly while waiting…read more Very responsive, polite and easy to to work with.

Wrote a review on google 6 months ago, it mysteriously disappeared.. before that noticed another…read morecommenter write a negative review, theirs also "disappeared". Which makes me think this establishment can manipulate metrics to only show the positive reviews which is unscrupulous. Honestly, am amazed at all of their glowing reviews which places me as the exception.. Pls see pics of their work & zoom in. Back in 11/2024 my vehicle was parked in the parking lot by valet to which the very same valet driver while moving another customer's vehicle, hit mine in the process.. Due to the "raving reviews" I opted to take my vehicle here for body work.. Big mistake. Can't discredit their courtesy at first glance nor their congeniality.. However, when it came to picking up my vehicle & scanning it thoroughly this is where I uncovered deceit. First off, was never provided any updates or feedback leading up to me picking up my vehicle. Radio silence. I was the one reaching out inquiring about the status. If you as the reps of this establishment respond back to my post & lie & say you kept me posted throughout the duration, that's a lie. I had to establish the contact. Upon picking up my vehicle in 1/2025, forgot the guy's name, however he's the older gentlemen, he informed me my vehicle is outside & hands me over my keys. Thought that was mad odd so I said "hey, can you come out with me so we can view the work repaired together". He obliged. Note, weather was dreary & wet the day of pick up. As I'm looking around to observe if there are any discrepancies, saw them & pointed them out to the gentleman. One of which was a black scrape mark embedded in the bumper area. So, I asked if this is a "new" bumper why is there a noticeable mark? He gave me a lame response, "well , it must of got there when the tech was placing the bumper on, he may have scratched it" ok, fine.. As a result, he did return my vehicle back to the tech to "touch up" that blemish. After the touch up, it was still noticeable plus a part of the bumper was not completely pushed in so they tried to manage but failed to push it in completely. Once I arrived home, the sun was now beaming to which allowed me to perform another scan of my vehicle. It was there I discovered other issues. In their defense, they did since I was under warranty , attempted to warranty their work by remediating the flaws including me pointing out glued up sides in the crevices of the bumper. To which Azim said, "oh, that's just paint that bled over" . Any who, my vehicle was kept with them for another 2 weeks I believe. During that time, they did provide a loaner. When I picked up my vehicle, noticed papers where I store in the sun visor, rummaged through & placed on the passenger seat. The back seat area (I have leather seats) looked as if it was walked on as I saw muddy foot prints. Rude! Their aesthetic is grimy & unprofessional. Gaps still in the crevices of the bumper & fender plus the gaps between the bumper & headlight & hood, all optics. Fast forward to Feb 2025, I emailed them to showcase an image I took displaying ripples in the paint foundation. They ignored me so I sent a follow up email in March 2025 (still was ignored) informing them of that rippled paint issue as well as a bumper that is not pushed in & keeps sticking out! I contacted the 3rd party insurance that paid for the repair & that's when this establishment tried to contact me. At that point, I ignored them since I did not trust them to fix their mistakes. I instead, went to another body shop the 3rd party insurance approved. I was furious! Couldn't believe this happened to me especially since they've worked on luxury vehicles & had great results. The body shop that performed my post repairs, relayed when you lift the hood up, screws were missing, there was a huge gap between the hood & bumper. After removing the bumper, they stated the bumper was all glued up! Said , it looked like it was glued together to the Azim person & he dismissed my remarks. The hood needs a paint correction as my vehicle is not the same. I am fortunate, during my post repairs from another body shop, there are no longer gaps & glued up parts. Forgot to add, one of their employees stole my spray air freshener..

Dropped my car off this past weekend after finding this place on Yelp. I had reached out to a few…read morebody shops and got several different quotes, but these guys really stood out. They were super diligent about following up after my initial inquiry, which I honestly appreciated because I tend to forget things. Their pricing was very fair and competitive. I stopped by for an official quote and dropped my car off on a Friday. I made it clear that I really needed my car back by Tuesday and they actually finished it early on Monday which was amazing. The car looked great when I picked it up. Honestly like brand new!! I was really impressed with the pricing, quality of work, and overall customer service. Definitely recommend to anyone needing this kind of work!

I wrecked my car, a 2016 Jaguar XF, on January 31. If I had let the insurance deal with it, they…read morewould've totaled it because the damage was pretty extensive. My whole front end and the front engine parts were damaged bad. I didn't know of any collision shops. So I found H-Town Collison. I spoke with Mr Omar and he promised to give me a fair deal and to take care of it for me, Which he wasn't lying, because he was willing to work within my budget, knowing that I was paying out-of-pocket. When they were finished with my car, it looked better than it did before the accident. I would highly recommend H-Town Collison to anyone, And the main reason I would recommend it has the least to do with my car itself. Mr Omar and Abdul treated me with respect. From the start, they showed that they valued me as a customer, and I really appreciated it.

We recently had our 2025 Toyota RAV4 repaired at Paragon Automotive & Collision, and the experience…read morewas outstanding. As newcomers to Houston, we weren't sure where to go, but Marwan, the owner, personally took care of us from start to finish. He coordinated directly with our insurance to ensure our rental car was extended when the repairs took longer than expected. The front office staff and the entire team were professional, friendly, and attentive. Our car looks perfect, and the whole process was smooth and stress-free. Highly recommend Paragon for any future work... you can trust them to take care of both you and your vehicle.

The best Collision Center in Houston!…read more After my accident, Marwan at Paragon Automotive and Collision stepped into action immediately. My car had been towed by the police all the way to Richmond, TX., even though I live in Bellaire, Jose at Eurcarwerk called Marwan the night of the accident, and Marwan had my car picked up the very next morning. Meanwhile, Progressive Insurance was a day late.. Marwan is incredibly responsive, honest, and excellent in his work. Even though my car was totaled, he took the time to walk me through the entire process, explain everything clearly, and make sure I understood my options. That kind of support is priceless, especially since insurance companies cannot be trusted. Thank you for all your support during a stressful time. I highly recommend Paragon Automotive and Collision to anyone in the Houston area.

I brought my Jaguar in for a paint job and I'm extremely happy with the results. The paint came out…read moresmooth, clean, and professionally done with great attention to detail. The team was professional, communicated well throughout the process, and delivered exactly what I wanted. The quality of the work and overall value exceeded my expectations. My car looks amazing now and I would definitely recommend them to anyone needing paint or body work.

Great shop! The leather had torn on the seat of my Mercedes; they replaced the panel and you can't…read moretell it was damaged. Ready in one day, and the price was reasonable. They went above and beyond, taking care of a few minor things while they had my car. AND they washed it! I would highly recommend them.

Reza and crew did amazing work. Maximum respect for these kind folks. Serious, helpful and…read morehonorable - these guys are golden.

i got into a fender bender and they did a great job making it look like nothing happened for a good…read moreprice.

1. Jose was the first person that responded and with an actual quote. This was really my primary…read morereason for choosing Texas International Motors. He not only responded first, but was timely and answered all of my questions before, during and now even after the work has been completed. 2. Close to home. 3. They were able to drop me off at Starbucks so I could wait for them to work on my car- they do have a sitting area- but I chose to go to Starbucks. 4. They work with Koalifi for payment plans. 5. As far as auto repairs go, in my experience, super reasonable!!!! I was charged half of what "my usual"mechanic quoted me. Now, if only auto technicians would clean up after themselves... and no, I'm not singling Texas International Motors out. I'm talking in general. Greasy fingerprints on hood and glove compartment and shoe prints on the inside door jam

I stopped by here for an issue with my car that another shop wasn't able to fix. Unfortunately,…read morethese guys weren't able to fix the issue either, but still took a shot at it and were transparent throughout the process. As mentioned the problem wasn't completely fixed and I'll need to go to the manufacturer, but they improved the issue for sure and said they didn't feel comfortable taking payment unless it was fixed. I appreciate their honesty and were very informative. If I have any other issues, I'll be sure to take it to Texas International Motors first. Thank you!

Since the purchase of our 2013 Volvo XC60, our service experiences have been horrible at the…read moredealership so we decided to give Southwest Automotive a try based on other reviews. Hands down, best service experience I've had in a long time. I had the first appointment of the day and happen to show up 10 mins early. They immediately greeted me and got to work on my car. They first do a diagnostic test and inspection of the car, then suggest based on Volvo recommendations as well as what the service technician sees while inspecting. I was then thoroughly explained each item that needed attention and time frame associated with fixing. It was the first time in a long time that I left a car shop feeling good about everything. I will absolutely bring my vehicle back here and recommend them to anyone with a Volvo.

Great service for Volvo car owners, reasonable prices, excellent customer service. They have been…read morein the same location for over 20 years very easy to find in Richmond Ave. Highly recommend if you drive a Volvo

Leo is the best to fix your dents and scratches. His shop and workers are very professional and his…read moreprices reasonable.

My hood wouldn't open on my Nissan Murano. I called Mossy - they wanted $200 to look at it, and…read more$100-$300 more to fix it. I went to Leo's. Nicest people ever! He quickly assessed it, ordered the part, fixed it 2 days later for $95! What a wonderful, little family business. Thank you, Leo!