I only wish I could give Royal Collision 10 stars instead of 5. Unfortunately, a night out in the town for wine caused me to scrape my M4's from bumper. I love my car, I even named her.. she's everything to me and we are closely connected. I don't just hand her off to anyone but after hearing about Royal Collision's work from a friend, and reading their amazing reviews online, I decided to meet with them and see what they could do to get things right again for me. I walked in and I was greeted by the young girl (I forgot her name, sorry!) at the front desk and then introduced to Sergio. They both know cars and it was easy for me to tell that Sergio was enthusiastic about the car scene and wanting to help me. The lobby was clean and they have coffee and water to hold you over through the stress. Sergio quickly came out to look at my car and drew up a quote for me. I asked him to re-apply Xpel clear bra on the front bumper of the car since the previous installation would have to be removed. I found the quote to be fair for the level of service, attention to detail, and impeccable work they do. It was the first and ONLY quote I received for my car.. I left him the keys and requested to please keep my car inside the garage and not outside so that Houston's heat wouldn't do a number on my leather in the 2 weeks I waited for the car's return. During this time, Sergio would always call me to keep me updated on the car's progress. I was in Miami and he gave me a call with photos to tell me that the shop who installed my carbon fiber splitters and front lip did so incorrectly causing damage to the bumper. What I appreciated was that he never tried to upsell me - I could have left it as it was because he told me it wouldn't show once the accessories were put back on but it would if I were ever to remove them to sell the car. I told him to fix it. Joe, the owner of Royal Collision, is a stand up, professional guy. Everything about him just oozes ... perfection. He wants his work perfect and he wants his clients happy. Which is why when the owner of that previous shop called him to speak about the work they had done he stood up for me despite being friends with them. He also personally explained the situation which I appreciated because I know he's very busy. I just got the car back today, as promised within the 2 weeks timeframe. IT LOOKS AMAZING. THEY WENT ABOVE AND BEYOND. JOE, SERGIO, THE GIRL AT THE FRONT, AND ROYAL COLLISION - I couldn't be happier. It looks perfect. The paint is an exact match, the Xpel is done flawlessly, and my accessories were put on perfectly. The front parking sensors work awesome. Thank you for caring about your customer's and placing us first. You are everything a business should aspire to be and I am so happy I found a new home for my car to get all my work done. All the best and thanks again! -Armand and Miscia the M4 read more

They did a great job on my R8. My wrap was old and yellowing so it was a bear for them to get it off and buff out some cuts the previous wrap installers had done to the hood. They did a great job and I'm certain out a lot of effort into it. They also buffed out a scratch on one carbon side blade. All around great job and done quickly. While it was there my AC stopped blowing cold and the diagnosed and recharged for no cost. Great shop. read more

Joe is great! Got everything looking good as new. Got things done in a week which is huge for a body shop these days!

Carbon fiber reinstalled shoddily, to say the least! I am sure that the fender they "replaced" and charged about $3,000 for, is the same fender that it went into the shop with. How do I know? Because it has the same rock-chip that it went into the shop with, only with a dab of touch-up paint!!!! They must think everyone is stupid! They had my car for at least 5-6 months. I got "Royally" screwed... The owner said he would fix everything but, I think it should have been done right the first time. To the owner- Don't waste your time trying to call me, I will not remove this review. This guy is a liar, with the comment below. I called him 1 day after picking the car up!!!! Also, I can prove that my car was there for over 5 months! Charged me and my insurance $15,000 for a job that should have cost about $3,000. I am literally putting it in a local shop to have their shoddy work fixed!!!! I'm beyond mad, hence this review. One star only because a red flag was not an available option. Don't let all the high end cars fool you. This place is an absolute joke. You WILL be taken advantage of. Beware! read more

Royal Collision - Auto Repair Near Me - Houston, Texas

Coincidentally I had a flat tire in the middle of Richmond Ave. yesterday, 100 feet from Royal Collision. Panicked, I went in the shop and asked them for assistance. I was greeted by one of their mechanics, Sharif. He was nice as ever. He tried to revive the tire but the tire was punctured by some nails. To no avail, the tire could not be fixed so he put on the spare tire and advised me to go to a tire shop since they don't carry tires at their shop. During my crisis, I looked around the shop and noticed how many certifications they have on their wall. I also met the owner as well and he was very respectful and professional. The shop was exceptionally clean and seemed to be a very busy collision shop. They specialize in repairing luxury and auto imports. With all of the certifications displayed on their wall, I'm guessing they do an excellent job in repair work and I feel confident in referring them to others. read more

Impressive team, impressive work, superb service. My wife had wrecked my Audi S4, and Joe and his guys put it back better than it looked out of the showroom! They will do what no other shop will do, that is, they will fight with your cheap Insurance company on your best interest. You have to give them their time to do it and do it right by you. My insurance company wanted to put a USED DOOR on my car and after market fender. Imagine that?!? They rejected that and got ALL parts OEM, and NEW. This is my only and future repair shop. Their alignment guy is also amazing. Nothing but the best here. We need more business with this sort of high ethics! read more

Royal Collision - Great guy! We just needed a cigar to celebrate. - Auto Repair Near Me - Houston, Texas

Excellent workmanship and attention to detail! Finally a body shop that prides itself on their quality of work and customer service. I tried out this shop based on the reviews, so I was taking a chance. Glad I came out ahead with my gamble. I had the bumper replaced on my car and they matched the paint perfectly with the rest of the car. The seams on the body panels are tight and even and they washed and detailed the car prior to me taking delivery. The part I loved the most was when Sergio explained what they did and found when they did a tear down of the car. Also, the price is fair given the quality of work you're getting. Great place to take your car if you need bodywork done read more

Thanks Joe! It was a 2mo battle with insurance company, but Royal Collision pushed to get it fixed the RIGHT way. My car looks great

In January I was involved in an accident in my Camaro damaging the body frame tearing the suspension and making the car impossible to drive. Based off the looks and the estimate the car was near totaled and I was devastated. Any other shop would've given me an insurance check and ask me to leave however joe knowing how much value the car had to me he took in the project and did not return the car to me till it was better than the day I purchased it. It is understood that once a car is in an accident it will never be the same needles to say my car is brand new and I intend to have it for a long time simply because joe made it more sentimental to me read more

Royal Collision - Auto Repair Near Me - Houston, Texas

Had the best experience here! Both Sergio and Joe made sure my car was taken care of and had it looking better then the day I bought it! Great turn around time and kept me updated throughout the whole process. Highly recommend! read more

I got a dent in my new car few months back. Being new to the place and a new driver who knew very little about cars, I was very apprehensive about were to get the repair done. Thank God, I found Royal Collision(RC) on yelp. I had called several car repair shops, but RC was the only one that responded promptly and aptly. Joe quickly reviewed the damage and let me know what needs to be done. As he promised, the car was delivered on time as good as new...! Not only was I satisfied, I was also relieved to find a trustworthy car repair business...! read more

I can't say enough great things about this place. My SUV was rear-ended twice and I brought it here both times. They made the car look like brand new again. Customer service and work quality are top notch. Thank you guys so much. read more

Royal Collision took amazing care of me. Fought the insurance company and Did a phenomenal job on my car. Highly recommend read more

Royal Collision - Auto Repair Near Me - Houston, Texas

EXCELLENT SERVICE! My brand new 2104 car was the victim of a hit and run at the rodeo. The damage was less than my insurance deductible of $1000, so it had to come out if pocket. I researched several body shops and decided to have the repairs done with Royal Collision because of the customer service upon entering the door, best estimate, and the quality of their work. Seeing Ferraris & Lamborghinis in the shop also made me feel comfortable they were going to do a good job. I AM SO GLAD i didn't go anywhere else. My car looks BRAND NEW! They matched the pearl color perfectly. And had my car ready EARLIER than estimated. Management was so helpful and kind- very professional. read more

Royal Collision - Auto Repair Near Me - Houston, Texas

I'm writing this about 4 month after I got my car back so I can better give a realistic, objective and non emotional review. My BMW m2 was hit in the front from a minor accident and needed front bumper and some other things fixed. The workmanship and the material of the paint is flawless. The owner was very adamant that he would only use OEM from bmw and not aftermarket stuff as the adjuster initially wanted to try and use. Kudos. Four month out the paint is pretty much OEM like factory as you can get, very well done paint, no drips or any flaws visible. However I didn't give them a full 5 star as I felt the communication could of been a lot better. I felt like I always had to call to follow up and there was a lot of delays and miscommunication between them and the adjuster. I'd consider coming back if I need to but hope the communication would be improved. read more

Brought in my M3 for a bumper repair. Royal collision did excellent work and my car came out looking like it did out the factory. Sergio kept me updated with the progress of the car from day one and even assisted in the loading of the car to transport out of state. I would recommend Royal Collision to anyone who needs top notch repairs to their vehicle. read more

My 911 has been damage twice in about a year , and both times I took it here. The most important thing to me is the quality of the work, and that is what I find is top notch here. You cannot tell the repaint from the original, and it's a metallic black. I thought it would be hard to match, and would expect it to looker darker is certain light, but that is not the case. It is perfectly matched. read more

I had only lived in Texas for about a week before someone hit me and I got into a bad car accident. I didn't know many people who could recommend a body shop, so I had to do research on my own. The reviews led me to Royal Collision Center and I'm more than happy after having my car taken here! Sharif and Joe were personable, knowledgeable about the cars and the business, took care of me from beginning to end - working with me and the other woman's insurance company, and genuinely cared that my car was fixed to a much better state than before it was even in an accident. They updated me throughout the process and made sure I was completely satisfied with the car before handing the keys back over. I'd recommend anyone going here without hesitation! Thank you so much for the great work and exceptional customer service! read more

Great customer services, amazing works. Thank you The owner Joe and his staffs. Ur shop is only shop I go to for bodywork

Friendly and professional. Came in for a simple part repair and the owner, Joe, was able to help me right away. I will come here for any and all future body work. Can't recommend enough for quality work and impeccable service. read more

I have an older car and they repaired it so well that I want to keep it for another 100,000 miles! Joe is awesome and helped me navigate the difficulties of my insurance company, and he was always available to answer questions and to keep it all moving along. I chose them after seeing a 5 star rating on another review site. Highly recommended. read more

Royal Collision did an incredible job on my 2005 BMW Z4. Joe was very knowledgeable and helpful when it came to helping me understand the claim process. The shop's location is central to where I live and he and his team are very professional and customer friendly. I highly recommend Joe and his team. Their work is superior - I was very happy with the way my vehicle was fixed and intend to bring it back to them at some point for some minor fix-ups. Thank you Royal Collision! read more

Took my brand new 2016 Maxima to get fixed after it got hit and Joe and his brother Sharif took awesome care of me. The car color was on point and my car looked better than when I bought it. They took their time but it was worth it. I would recommend them in a heart beat. I'm very happy I researched mechanic shops and found them before making a decision. I would have regretted it had I not taken it here. Thank you guys. I am deeply and forever grateful. read more

Royal Collision - Auto Repair Near Me - Houston, Texas

They did a good job on my vehicle, and dealing with the insurance. I just wish they were more upfront about the timing and how long the process would take. It was a bit annoying having to call every day to find out if they began the work. read more

I needed my passenger front window replaced after someone broke into my car. I called a few places and Royal Collision had the best deal. The staff was friendly and answered all of my questions. They completed the work within a few hours but were able to keep my car overnight as I was unable to pick it up the same day. Most of the glass was removed from my car (I will forever be finding pieces no matter how many times it's vacuumed) and the glass looked great. Overall great, friendly, and quick service! read more

I have taken my car here every time i need body and mechanic work done. Joe and the team make sure that repairs are done with the utmost quality. I trust their work over the dealership repairs and any other body shop. They use genuine OEM parts and once they are done you can't even tell repairs were made. Your car will look and drive brand new. read more

Who ever wants to have to take their car in for collision repair? Unfortunately, I found myself in that situation twice. The first was from a fender bender which caused some extensive damage to my new 2016 Yukon Denali. Sharif and the guys at Royal Collision return the car to new condition. You could not even tell that anything happened to it. A year later Hurricane Harvey dropped a tree on my new 2017 Sierra. Once again these guys came through in the clutch for me. My car has been restored to like new condition! I would not take my vehicle anywhere else if it needed repairs. If you need bodywork this is the place to go in all of Houston! There is a reason that the shop is always full of Lamborghinis Ferraris and other such super cars. read more

Excellent work on the repair. Very friendly and accommodating staff. If it wasn't for my slow insurance company dragging their feet during the claims process I would have gotten my car back expediently. Would recommend to others for repair! read more

I have now gone to Royal Collision twice for repairs, and both times my car has come out looking brand new. Joe is great and really knows his stuff!! I would absolutely recommend taking your car here. Beyond phenomenal expertise and service. read more

I usually don't write reviews but this was a must. I was recommended to this shop by a good friend; and overall Royal Collision itself was great. The staff and Joe where very helpful and knowledgeable about the claim process. My vehicle was fixed and retuned in great condition! read more

Joe and Sergio helped and attended to every one of my very particular needs and wants. Best quality paint job I've ever seen. Great customer service and proper workmanship. The paint work they do is genuinely like an OEM finish. I'm extremely satisfied with their work on my BMW M3 and would highly recommend them to anyone with high demands. I'll be coming back if I ever need anything again. read more

Joe and his staff are friendly, professional and will fight your insurance to get your vehicle repaired PROPERLY. My insurance company wanted to use used/reconditioned parts, but Joe only uses brand new OEM parts and insisted upon it. Although I was a bit timid of bringing my 2012 Toyota Rav4 to his shop surrounded by Lamborghini's, Ferrari's. Aston Martin's, etc...he treated it as if it was the same. My vehicle was returned to me better than new and on time. I highly recommend Royal Collision Center! Bravo, Joe! read more

Best body shop in town! Awesome job, friendly staff and great customer service. Get the job done in reasonable time and flawless. Definitely would recommend it to anyone. read more

So a few months ago now I was driving through the Heights and made a lane change which forced me to drive my car straight over a raised divider in the road. I had extensive damage to the underside of my car including broken rims, damaged fuel tank, and some pretty major suspension problems. The decision to take my car to Royal Collision Center came after finding that they had such great reviews and that the bulk of their work is on high end and super cars. I figured that they were the best in the business and that's why I chose them against my car insurance's recommendation. From the first day I dropped the car off it took a full month to get my car back. I understand that it was not just Royal's fault as the insurance was slow to get out but still, that is the longest I have ever had to wait for a car to be repaired. Upon receiving the car back, there was a major pull to the right when driving the car so I immediately took it back. It took an extra day for them to fix that, luckily I hadn't returned my rental just yet. When I finally was able to keep the car I drove it around for a few weeks without noticing anything wrong. The vehicle looked great and the repairs to the underside looked very well done. At this point I was overall very happy with the experience. After taking it on a road trip to Austin I noticed a very unusual vibration in the car from about 80-100mph a speed I never reached while driving the car around in the city. A few days later I called Royal and they had me bring the car back in. Shareef drove the car with me and acknowledged that there was a problem and offered to try to diagnose the issue. The diagnosis, ordering of the parts, and repair took another 3 weeks to complete. I was confident that the issue had been resolved so I returned my rental and headed over to pick it up. Everything seemed fine and after driving at higher speeds on the highway I thought it was fixed. It wasn't until I went on another long distance trip and quickly realized that the vibration hadn't improved at all, it's exactly the same. While Royal Collisions customer service is fantastic and the body work that they do is second to none, I feel that they are more body shop than actual collision center. I should have never received my car back with the same mechanical issue that caused me to bring it in the second time. The insurance company is not going to keep paying out while they guess what is actually wrong. In total I paid around $1000 in rental fees, my fault for not adding that to my insurance policy, plus the $500 deductible for the repairs. I refuse to put more money out of pocket into these repairs and so I am just going to deal with it. My car is a 2015 Infiniti Q50s with relatively low miles and I am very disappointed to be stuck with a car that is no longer in good condition. In the future if I need body work alone I would consider coming back to Royal Collision but for anything that is more extensive I will definitely research other options. read more

This is the second time I have taken my Lexus RX450h to RC for self-inflicted body repairs. My first visit was on a friend's recommendation and since they did such a good job I returned for an encore! When I saw some of the cars Joe had in his shop (Ferraris, Bentleys, Rolls, etc.) I knew if RC was good enough for the owners of those vehicles it was good enough for me. Joe and his team are perfectionists and make sure that repairs are done with the utmost care. You cannot tell which areas have been repaired. The fairing was perfect as was the paint matching. RCs prices are better than those of the dealership the vehicle came from. The repairs were competed within the five days Joe quoted me and it had been washed and polished and looked like new (it is three years old) when I picked it up. Joe said he had to buy a couple of trim pieces that he had overlooked when he gave me a quote but he did not charge me for them. I would recommend RC to anyone who needs bodywork and wants a great job on their vehicle. read more

Quoted me $1800 for a repair I got done at another very highly rated shop for $500. Seems to cater to luxury car owners and charge commensurate prices. Beware of high quotes and unnecessary repairs... read more

Recently I purchased a 2015 BMW M4 with a some cosmetic imperfections in the front bumper (rock chips, scrapes underneath etc) I couldn't bear to drive around looking like this so I decided to have them fixed. Royal Collision fixed all of the imperfections and made it look brand new which is very hard being that the paint is multi stage pearl and almost impossible to match. Fast service, expert care and attention to detail shown by the team at Royal Collision has earned my business for life! read more

Joe and his team did a fantastic job on my car. I Highly recommend this shop. These guys don't cut corners, they are true professionals in body work. After working with Royal Collision, i refuse to take my car anywhere else. read more

I got in an accident with my bmw m3 and decided to take it to royal collision based on some referrals. They did great work and my car looks good as new. read more

Took my bmw there due to a hit and run on my front bumper , i have to say the reviews is what had led me to take my car there and i got excellent customer service and an amazing repair on my car. Highly recommend read more