I had an excellent experience with Sam and Collision Plus and will absolutely be returning. I recently bought a used Lucid through Carvana and noticed an issue with the A/C and air vents almost immediately when the car was delivered. Getting everything sorted out through Carvana and SilverRock started off as a frustrating process, but things became dramatically easier once I found Collision Plus. One of the main reasons I chose them was that Collision Plus is a certified and authorized Lucid collision repair facility. With a car like a Lucid, I really wanted a shop I could trust to know what they were doing, and they absolutely lived up to that expectation. Sam had never dealt with SilverRock before, but he didn't hesitate to work with them. He was extremely accommodating, communicated with me throughout the process, and took a lot of the stress out of the situation. The finished work was flawless. Everything was put back together with such precision that you would never know any work had been done. The only difference is that my A/C and vents now work exactly as they should! Collision Plus is about 45 minutes from me, but I wouldn't hesitate to make the drive again. In fact, I'm already planning to bring the Lucid back for ceramic coating and tint on the windows, windshield, and glass roof. Sam and Collision Plus have earned my trust and my future business. Excellent communication, exceptional workmanship, and a genuinely great customer experience. read more

Scammed me out of $1,300, buyer's beware!! They stop answering calls once you raise the issue

I recently had the right fender on my 1997 BMW 528i repaired and replaced by Collusion Plus, and the experience exceeded every expectation. From the moment I arrived, their team treated my classic BMW with the kind of care and precision you hope for but rarely find. They walked me through the repair plan clearly, kept me updated throughout the process, and delivered craftsmanship that genuinely impressed me. The new fender fits flawlessly -- the alignment is perfect, the paint match is spot‑on, and the finish blends so seamlessly you'd never know any work had been done. For a car of this age, that level of accuracy is not easy to achieve, yet Collusion Plus made it look effortless read more

Tried to get an estimate, but whoever answered the phone was super rude. Hopefully he was just having a bad day and not like this to all customers. Learn how to talk to customers. read more

Excellent quality and value. Ask for Nick in the Collision Plus shop near Katy on I 10 and Hwy 6. . He is knowledgeable and delivers excellent results. Very clean shop and well organized. Matched my Mercedes paint perfectly. Highly recommend this service. Also does car glass and mechanical work. read more

I can't express how appreciative I am for Sam P. and his entire team. They did amazing work in world record time. I had front end damage on my E class Mercedes Wednesday February 28. The next day February 29 Sam said bring the car into the shop that morning. Brought the car in by 8:30am. I was in a serious rush due to going out of town the very next day with the car. His team got started right away and had my vehicle repaired and like brand new by 5:30pm to pick up. I mean record time. Never in my entire life have I ever heard of receiving service this fast. This was not a small amount of damage either. The work and service was top notch. I will refer everyone I know to Sam and the Collision Plus Team. Very professional and friendly as well. I am truly appreciative and thankful. Nick D. read more

I took my car in once the part arrived. Sam promised my vehicle would be ready within 1 or 2 days, and he was true to his word. Of course, the insurance company liw balled the repairs. Sam took care of everything, and I read over the estimate. It was fair, they proceeded with the repairs, and I was truly satisfied. Upon picking up my car I was completely satisfied because on my drivers door there were some scratches from something prior. I have no idea what they did but the scratches were gone at NO additional charge. I would definitely recommend Collision Plus to anyone who wants a far deal and excellent service. Thanks Sam, Victor and Anna. read more

If the eyes were the windows to your soul, then a cracked windshield was the eyesore to my views. It's extremely important for me to take good storefront photos at the eye level of a sitting car. Last year, an innocent rock hit my windshield while driving on the crooked Highway 290. It irked me to find a reliable shop to repair the chip. But the hairline grew into a spider web. Ok, it was time to replace my windshield. With so many businesses out there, I had a hard time to find a reliable auto glass replacement shop. I used Yelp app to gauge my desirability based on distance and customer satisfactions. The process of getting it done took some patience. I received my quotes by going to the office (I refused call for quotes, because I want to meet the staff). As my standard procedure - get 3 quotes and compare them. It didn't take me long to decide, I called them next day. After several arrangements with installers and my schedule, it was done before the week was out. So, I got my windshield replaced in April. People asked why I waited to write this review. Because I wanted to take the advantage of their 90-day workmanship guarantee, I am writing a review based on my completed experience. Even till this day, I'm still satisfied. Here are some tips with windshield replacement: - Watch the forecast, if you can wait. Hoping the rain doesn't drop until the 3rd day, so you can test for leaks. - If you are sensitive to chemical smells, best to park your car in a garage with windows down for a couple of days. The odor didn't bother me much. After a couple of hours, I kind of got used to it. - Get a thorough car wash after a week to really see how well the seal performs. (I went to Bubbles Car Wash across street) - Make sure to listen to their recommendations - don't slam the doors and leave a crack before closing the door within 24 hours. read more

Collision Plus - Beautiful workmanship - Body Shops Near Me - Houston, Texas

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We were involved in an accident in 2/2024. From the moment I walked into Classic Collision I experienced excellent customer service! Nolan, the Service Advisor handling my account kept me informed throughout the entire process. He always returned my phone calls quickly and took the time to explain the process. Towards the end of the process Freddy, the general manager went above to resolve an issue with my car. I can not thank him enough for his patience and assistance. In such a stressful time they helped to make it a bit better. My car was repaired quickly and with quality work. I am thankful for everyone's hard work and the excellent service I received. I highly recommend them! read more

Responsive, hassle free service. And their work is great quality. I took my truck here and had no issues whatsoever. Definitely recommend them! read more

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Long story short my car was a recent victim of a hit and run. I came in with a check and estimate done by my insurance provider. They allotted a decent amount of money but strongly urged me to bring my car into one of their approved shops. I declined. After talking to Sam at Collision, he assured me he'd work with them on raising their estimate since their quote on parts was low. To be honest, I didn't believe him since I've been to auto shops that didn't bother and just worked within the given amount. Often cutting corners to do so. So I was surprised to receive a call later from my insurance agent informing me they increased the repair funds by an additional $750 after a visit to Collision. Fast forward a week later, I got my car back looking phenomenal! The new paint flawlessly matched the original. The horrible dents and scratches are now a distant memory. Plus the wash and detail made my car look showroom new. Overall I am extremely pleased with the quality of work and CP's willingness to harass insurance companies for more money (better them than me!). My only complaint is the lack of communication on the pick up date. I had to call on the estimated completion day to find out if my car was available. They informed me it would be ready in two days and my rental car provider was already aware of this. No problem, but I wished they had been more proactive in contacting me. The same thing happened on the actual pick up day. But I got my car back, so all is forgiven. read more

A shout out to Sam, Shawn and Elizabeth. An awesome team to work with during an unfortunate time of your precious car in a body shop. During Thanksgiving, we had a misfortune of meeting with a road debris which caused heavy damage to the front end and underbody of my Tesla. Collision Plus is one of the very few Tesla certified body shops in Houston area. This is my first time filing an insurance claim and Sam helped me through the process. Collision plus team did great work in keeping in touch with my insurance company and myself. I can be very annoying during such times, but Sam, Shawn and Elizabeth answered every phone call and email and kept me updated. 1 month later, 99% of my car is back looking much better than before the accident. The remaining 1% is the front license plate bracket, for which I have to go back next week when it gets delivered from Tesla. Also, I should mention that it took 2 weeks for my insurance company to approve the estimate. It took 1 week for Tesla to deliver most of the parts and 1 week for Collision Plus to finish the repair. Thank you Sam and team! read more

Giving this place 5/5! If I can give more I would! Sam has been absolutely professional from start to finish! Took that dinger right out of the quarter panel of my Benz! Come to this establishment and ask for sam! He strives for the best of it! You will not regret it! Have your car/truck restored to factory or beyond!!! Thank you again Sam and Collision plus! See ya again for our next project! read more

Collision Plus - Before ...... - Body Shops Near Me - Houston, Texas

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Had to wait for a while but mostly due to parts and insurance (Allstate), also Covid. But the car came back like new. The owner is a fun person. Definitely recommend for any body works. read more

Sam and his team did a phenomenal job on my Tesla Model 3. I had a minor dent in the driver side rear quarter panel. I brought my car in for a quote on Tuesday. Sam was very nice and explained the whole process of how they perform dent removal, and he was nice enough to help me out with the pricing. He said it would be done in two days and I was able to pick the car back up on Thursday. The work they did was flawless and the paint matching was expertly done. The pearl white color from Tesla is the hardest to match and Collision Plus did a great job. I would recommend coming to Collision Plus to anyone with a Tesla. Sam and his team will have your car in great shape not to mention they are also a Tesla certified shop read more

After my model 3 was hit by a dump truck, Sam and his team helped me every step of the way and did a fantastic job repairing my car!

Sam, at Collision Plus was great to deal with. His staff was also just as good. He made the process easy and hassle free. Communication was frequent during the insurance process and my car was ready exactly when he said it would be. I thought they went above and beyond what he was supposed to do. I would definitely recommend you take your vehicle to him. read more

Not even a year later I am seeing major flaws in the body work performed on my vehicle. There are now uneven spaces where work was done that are aligned correctly on the symmetrical side of my car. The side of my bumper( which was to be replaced ???) is sticking out and no longer flush with the car. It appears like whatever was holding this piece to the wheel well has broken or come undone. I would drive a damaged car long term before coming here for body work again! It's unfortunate I can't trust them with my car to get these issues rectified. I would rather drive a damaged car before returning here to just get the run around again- or worry about being sued in retaliation for a honest negative review. Hopefully this business has finally accepted ownership of their service quality issues and others have a better experience! read more

5-star quality and professional work, but expensive. My Tesla got mild rear ended, no dent, only paint scratch on bump cover and bottom cover rubber. Brought it to this place to fix it. During the visit my car's 12v battery was dead, and the shop owner used his own battery to maintain the car and finish the work (and a Tesla 12V battery is not something every body shop has in stock, so definitely a plus). He originally tried to charge $300 for the battery and labor, but I was able to schedule a mobile service from the Tesla, and because the car was still under warranty, the replacement was free from Tesla. Eventually, they billed $2155 for the repair, but since it was paid by the other party's insurance, I got nothing to complain about, although the insurance company did call me and complain about their rate. And there were other reviews mentioning their overcharging. The owner explained to me that they charged more than Tesla Service Center because Tesla SC has subsidized rate from the company (contrary to common thought that dealership charging more on labor and parts). So if you need to pay out of pocket, better quote around and get a more affordable price. They also wanted to charge me $43 for something not covered by the insurance, but after I said I was going to complain it on Yelp, they waived the fee. With no out of pocket expense from me, overall I'm satisfied. read more

If you are in the Houston area and have a Tesla or other luxury car, this is the place! I just picked up my beloved Tesla Model 3 today with a beautifully repaired rear fender. Sam and crew are very well qualified and professional. He kept me informed as to progress each step of the way to completion. Each time I called I got through to Sam and/or Elizabeth at once to get an update. They completed the job when promised. When I picked up the car today, Sam gave me a tour of the facility. As the retired CEO of Yellow Cab Company of Houston, which maintained 1,500 taxicabs, I am well experienced in what a body shop should look like and Collision Plus was extremely impressive to me. Joe C. read more

Excellent shop with a friendly staff and a great owner. Sam went the extra mile for my repair and ensured the insurance company provided OEM parts and not sup-par aftermarket parts. My car looks as good as it does the day I bought it. My car was clean and ready to go when I arrived. HIGHLY recommended! read more

highly recommended auto repair... everyone is wonderful. the owner mr. kenny girs above and beyond for his customers. 1000 percent honest, no shirt cuts, top of the line work. if i ever needed my car repaired, i definitely would highly recommend collision plus in christiansburg/ blacksburg. even if i lived hundreds of miles away. i cannot say enough great amazing wonderful things about this business. thank you, i appreciate your service and you teally caring and going above and beyond. read more

We sadly went to another shop first and were treated badly. Collision Plus (Sam) treated us great and did a wonderful job on our Tesla. I would highly recommend them. Bruce read more

Sam was amazing. He understood my issue with insurance versus covering the repairs myself. He sat down with me and helped me understand my rights as the insured. Worked with the insurance company (called the adjuster on 3-way with me) to keep everything transparent. When my car was deemed a total loss he worked with me to get an aggressive affordable self pay quote. Everyone was so pleasant, they knew me by name, and was always willing to help answer my 1 million questions. Auto repairs are treacherous, and as a woman, I never felt like I was being duped or taken advantage of. I trust the folks over at Collision Plus 100%. I hope to not have to be back, lol, but should I need any collision repairs this will be my first stop. read more

Sam and Elizabeth was great with communication, when dealing with insurance company is headache. They keep me update weekly when I call. The body work is great I have no issue so far at all. read more

this was my first time getting my car repaired, and it was surprisingly pleasant. i got a light scrape on the molding of my car fixed for $225, which including filling in the plastic that was scraped off as well as fixing the paint. they did an amazing job, and my car looks better than before i scraped it. i would come back here without hesitation if i needed to get my car fixed, and i can't recommend collision plus enough read more

Collision Plus handled our auto body repair in a very professional and efficient manner. Sam handled all the insurance claim work and the many hurdles that were put in our way from the insurance company. He worked directly with the insurance claim and ensured it was handled properly and fairly. And the quality of the repair work is excellent. My wife is glad to have her Audi Q7 back on the road and I am glad to have had Collision Plus handle the repair and claims for us. I recommend Collision Plus for all your auto repairs and upgrades. Top notch and professional. read more

I took my Cadillac to Collision Plus on Bellaire on advice from several other collision centers. I was told they were very good with blacking out chrome trim and even do it for some of the dealerships. I am happy to say they did not disappoint. Sam is a great guy and a straight shooter. They were up front about the cost, and even did some special work on my Cadillac emblems to match the car. The car looks amazing,l would recommend this shop to anyone, especially if you are trying to do some special things to your vehicle so it will be unique. read more

We were visiting houston from las vegas in July when my 2020 model Y was rear ended and suffered extensive damaged. We found Collision Plus at Bellaire as a tesla approved facility and sent it in for repairs. It took 3 months for my car to be finally ready. I guess the complications with parts shortage, dealing with insurance company and the availability of tesla mechanics manpower delayed the repairs. As soon as i was told my car was ready, I just want to drive it back to vegas. It was during the trip back that I started to notice the quality and workmanship of the repairs. Sunny and his team deserved a great review! They restored my car to look n function like new again. The car interior detailing is superb too. I must say, you guys did an amazing job. No complaints only compliments. Thank you so much guys!! read more

I am very happy with everything at Collision Plus. Someone broke a window on my jeep and they got me in the same day. The owner himself answered the phone and worked with me on the price, he gave me a significantly lower price than my insurance quoted. The rest of the staff was really friendly; you could tell it was a good family business. The owner joined my husband and me in the waiting room for about a half hour just to talking gave us all sorts of recommendations because we are new to Houston. It took about and hour and a half to fix which was a little longer than we were told but they kept us entertained and gave us water bottles without having to ask. They let us connect to their wifi and had a TV in the main area. Overall I would definitely recommend Collision Plus to anyone, they're really nice and have excellent service! Even if you just need advice on the area, give them a call! Sam is the owner...great guy! read more

Disclaimer - I did not actually end up utilizing this repair service, and my review is based only off my experience coming in and getting an estimate. Brought my 99 Taurus here for an estimate after a run-in with a telephone pole (it hit me, I swear!) The dent left a gap between my driver's side door and window, which was really my only concern. Firstly, the man I spoke to was friendly, but gave me the creeps by comparing my car to a "woman's curves". sketchy. Then came my price quote - $1,500. Umm, I don't think so. I told him straight away that I did not have collision insurance, and I was not looking to get my car looking like new - it's a 99 Taurus, and I'm a grad student, you do the math. To be fair, the man broke down the price and explained why he was charging what he was charging. And there were quite a few higher end cars in the shop, so I suppose he was use to charging sums designed to make a car look like new. However, that was not what I was looking for and I believe I made that clear from the beginning. As for my car, I took it to a place in Alief and the mechanic popped out the dent for free, in 2 seconds, using a suction cup. Did it look perfect? No, but the gap between my door & window was gone, which was really all I cared about in the first place :-) read more

Okay, so I'm sort of O.C.D. about wanting to make sure someone's not "getting one over on me," so when I had to repair my Mazda 2, I obtained 3 different estimates for the repair work. Although Collision Plus was competitive with the two other places I'd visited, it was the most expensive estimate I'd received. However, Sam's estimate was also the most thorough, and he actually sat down with me and explained how he would make the repairs, showed me computerized models, etc. When I told him I wanted to give him the business but that I was hesitant because another place had underbid him, Sam MET the competitor's price. I turned the car over to him and got it back a week later. It is in PRISTINE condition, and I'm 100% thrilled with his work and professionalism. Oh, and I had left a personal item in the car and Sam made sure to remove it, put it into the office for safekeeping and return it to me when I got my car. I have zero hesitation in recommending Collision Plus. read more

I visited Collision Plus and another nearby body shop for estimates for a severe rear bumper collision on my 2011 Nissan Altima. At both places I was given the bad news that they would have to remove the bumper to see if there was additional frame damage. I felt as if both places would have done a proper job (the other place is on Harwin and Fondren) but decided to go with Collision Plus because Sam Patel went above and beyond in his approach to how the business of fixing my car and handling insurance and payment would be done. I took the car in and though there were some issues along the way, Sam handled them promptly and with great attention. When I say he went above and beyond, I'm understating that he did more and offered more than was expected. There was in fact, additional damage but it wasn't a surprise because the rear end collision happened on 59-N. By the end of the ordeal I was glad to have my car back, and it looked almost as I remember it when I drove away from the dealership with it. Sam even came into the office on his day off to make sure I got my car back on the weekend! You can't ask for much more than that, thanks Sam. Hopefully I won't be seeing you again in the near future, haha! read more

This place was amazing to work with. They made the whole process painless and easy. My insurance was a pain as most are but Collision Plus remained in contact with them and got fought to get everything done correctly. I (hopefully) won't have to use them anytime soon but I will definitely recommend them to anyone who needs it! read more

Great service ! Sam & Shawn are easy to work with. My car looks brand new after bringing it in after I was rear ended. Will def use them again but hoping I won't need to. read more

This review is divided into three sections: Service: The overall service was excellent. I was kept informed every step of the way. Always got to talk to the Boss. The discussion had leading-up to me leaving my vehicle for service was direct - no nonsense, which is the way I like business dealings. The Staff was able to drop me off to pickup my rental from the rental car company, who does that anymore. Very professional. The car was ready when stated. Also, this company was willing to work with insurance issues when they arose. Quality of Work: I was pleased with the work completed. The car was washed as well which looked nice. The only gripe/issue I had was that the plastic where driver puts his feet into the car was left dirty - like someone who might have gotten in the car when they were washing the car? I cleaned this with a rag so there was no big issue but needs to be noted. I am confident that if I had voiced my displeasure to the staff they would have cleaned it but it was quicker for me to do it myself. Again, the quality of work performed on this visit was good and yes I would go back to this company if I needed additional body work on my car. Price: The cost of getting this work done was average compared to other companies - yes, I did some comparative shopping before taking it here. This company was not the cheapest but the most recommended (quality of work and decent price). Would return again. Thank you Collision Plus! read more

I have passed by this place a million times. I checked it out because of the reviews. Ashwin is very nice and helpful. He gave me a fair deal to fix the body work of my Jeep. He had it all done in 1 day! They did great work and I am pleased! I recommend this place and I will definitely come back if I ever need anything. read more

Collision Plus did a great job repairing my Tesla to its previous condition after an accident. I also had them add ceramic coating when the repair was done and my car looked better than new when I got it back. read more

On March 27, 2015, my Model S was delivered to Collision Plus, the only certified Tesla repair shop in Houston, Texas, for significant repair and body work. Today, June 25, 2015, 90 days later, the car is still nowhere close to being repaired. Collision Plus blames the delays on part availability. During this period I have had to pay for my own rental car and make more than $4,300 in car payments for a vehicle I cannot use. I have two significant concerns: 1. If Tesla parts are this difficult to obtain, it is highly deceptive and misleading to omit this disclosure from Tesla's promotional and advertising materials. 2. If Tesla parts are not this difficult to obtain, then Tesla's only certified repair shop in Houston is completely incompetent and/or making false representations. read more

While these guys were not the right fit for my project they promptly recommended another organization. Very helpful.