I just cannot stop saying amazing things about Tony and his team at Long Meadow Car Care! From the…read morevery first moment we spoke, even before my car arrived at the shop, I knew it would be in great hands. That initial interaction alone gave me complete confidence. Tony and his team are genuinely great people who truly care about their customers and their business. That level of care and professionalism is hard to find, and it shows in everything they do. I have already shared their business information with everyone I have come in contact with and will continue to do so. This was an outstanding customer experience all around. I am wishing them nothing but the best and will definitely be keeping their contact information in my back pocket. Highly recommend!

Awesome service always. I highly recommend this family owned business. They have earned my trust.read more

I have been using Smith auto for close to 30 years. It is hard to find an honest mechanic, but I…read morefound one in Smith auto. I could not recommend them more.

A real stand up shop that's proved themselves time and time again. They care about their work and…read moreit shows! I paid an absolutely fair price and got relatively quick service for how popular they are in Katy. I even got a ride back home on a busy weekday. Thanks guys

Dropped my car off here two weeks after the diagnosis to get serviced for the engine valve cover…read morereplacement ...red was having to pay upfront before he started the repairs so he could order the part. This is the first body shop that I've ever known where you have to pay for the service upfront before the service is even started and completed. Received my car back within two days after dropping it off. I immediately noticed on the drive home that my car still smelled like burnt oil, which is what happens when you need an engine valve replacement cover. The screaming piping noise was gone. But leaking oil was still there. I also noticed my front left rim was scuffed. After driving it home and parking in my garage my car started to leak an oily substance coming directly from the engine valve. I called Mr. Keith and told him that I am smelling the same burnt oil smell coming from my car prior to the repairs. He told me to bring it up there and he will take a look at it. Not sure what he did but after the first initial visit there, I was back up there a week later. Mr Keith claimed that it was from the old oil that had leaked on other parts of my car stemming from the original issue so Mr. Keith tried to clean up the oil as much as he could drove my car back home same thing I could still smell the oil burning from my car oil was still leaking and there was smoke coming from my car called Mr. Keith. He told me to drive it for a week then bring it back if the problem persist... brought my car back a third time only this time he told me he wanted to keep it overnight. When I receive my car back, he told me to drive it for another week and if the problem persist to bring it back again . I did notice that there was a pleasant smell coming from my car however, once I parked in my garage, I noticed the burnt oil smell again mixed in with the cleaning products that he had used to clean the oil off my car and smoke coming from the engine. The last time I took my car to be serviced. I had to rent a car. I told myself I am not taking my vehicle up there for a fourth time only for the same problem to return. I would just take it to BMW and get it looked at there because I am sick and tired of going back-and-forth to this body shop and nothing is getting done. So today two weeks after my last service with this body shop, I take my car to get serviced at BMW. They do their diagnostic and they find that the valve cover gasket was improperly installed causing it to re leak. Valve cover assembly was now needed again, which is why there is oil spilling over from the existing repair. Pretty much in a nutshell. BMW told me that Mr. Keith did a half ass job on my repair. One trip to car scientist is all it should have taken. It should not have taken an almost 4th time for you to right your wrong Mr. Keith and you are dead wrong. I asked you for some sort of compensation and you couldn't even give me at least half of the money I paid you to fix my vehicle since you did a half ass job on my car! Shame on you! I would never recommend bringing my vehicle here. I will just pay the extra eight hundred a thousand dollars to get my car fixed whatever it takes at least I know it will get done right at BMW. This whole ordeal has caused me to have to pay for the same issue twice because the issue in the beginning was never correctly fixed. I have attached pictures to my review to show proof that this is just not a made up review. This actually happened to me and I hope and pray that it does not become your nightmare. Do yourself a favor if you have a BMW that requires any service under the hood, do not bring it here!!

Have done our cars 2times and done a great job with a fair price .Recommended to anyone in this…read morearea .

Great customer service and prices for what I got done! Highly recommend them…read more -fast service -reliable -affordable

I've been bringing my truck here for a while. It seems like they take a very long time (multiple…read moredays) to diagnose issues. I had my truck in, and it just needed a simple fuse replaced - it took them two days to figure this out. They made it sound like the initial person doing the inspection was not an actual mechanic. The lady behind the counter, when I went and picked my truck up stated, "well, once it got to a real mechanic, they were able to diagnose it." This time around they told me I would need to replace a certain part to get my 4x4 working again. I replaced the part, they told me it was working - it's still not working. I brought my truck back to them, they've had it for a full day, and still haven't looked at the problem. I also have a check engine light on that's related to my fuel fill inlet valve, or a Vapor Recovery System Issues - I think this is beyond their level of expertise to fix it. This is my second day missing work to have them work on my truck, and I have no hope that they'll be able to fix the issues - even though I've already paid for one to be fixed, and they told me it was fixed. I will not be bringing my truck back to this mechanic.

Requested an appointment online-got a response within the hour!!! I came in at 2pm after work to…read morefix my splash shield. It's that time of the year so I asked if they could add on an inspection if it wasn't too much to ask, and they did with no problem! They took care of me in less than an hour. Tommy was so friendly and gave me updates as my service went on. I will definitely be back the next time I have car problems!!! 12/10!!

Great customer service. Use them for our family cars. Will continue for future services and repairs.read more

I highly recommend Katy Auto Collision! They did an outstanding job helping me out today on very…read moreshort notice. I met Jonathan last Friday just before they were closing, and he told me, "Come back next week, and I'll take care of you." He kept his word and went above and beyond. The workmanship was excellent, and their customer service is truly A1. It's hard to find businesses that stand behind their word like this. If you're looking for a trustworthy collision shop with outstanding service, I definitely recommend Katy Auto Collision. They are a 10 out of 10!

Great people Fantastic work on my car- My car received several long & some heavy scratches on the…read morepassenger & driver side while parked in a large parking lot recently I took my car to Katy Auto Collision & when I picked up my car-my car looked like a brand new car. I strongly recommend Katy Auto Collision

Exceptional Service During a Stressful Time! I can't thank…read morethe team at Lone Star Auto Service enough for how they handled everything after my recent accident. From the very beginning, their tow service arrived promptly on the scene the day of the crash, which was a huge relief. As a school teacher, my days are completely consumed by my students and my work, leaving me with very little time or energy to manage the headache of car repairs at the end of the school year. The team here completely understood that. They went above and beyond to make sure I was comfortable and informed every step of the way, taking all the stress off my shoulders. Their incredible kindness and hospitality turned what could have been a logistical nightmare into a smooth, hassle-free experience. On top of the amazing customer service, they did a fantastic job on the repairs. Highly recommend them!

I had a really positive experience here. The staff was friendly and took the time to clearly…read moreexplain the service I needed without trying to upsell anything unnecessary. I changed oil, changed filters and did wheel alignment. The work was completed on time, and the pricing felt fair for the quality provided. It's not always easy to find a trustworthy auto shop, but this is definitely one I'd recommend.

They have taken incredible care of my family's vehicles for many years and always been fair and…read morehonest and dependable. So grateful to have Chris and his team at Richmond tire and auto to trust to keep my wife and daughters vehicles safe on the road. Absolutely great people here and recommend them without reservation

This is the best mechanic I have ever been to and Chris is one of the nicest people I have ever…read moremet. As a young woman, it can be intimidating going into an auto shop, but these guys never took advantage of me, gave me solid advice and always made sure I was back on the road as soon as possible. I recommend Richmond tire and auto to any and everyone who is looking for a solid, trustworthy mechanic.