This was my first visit.She was helpful and explain the who/what/why of my visit. Very personable…read moreand easy to talk to. Also very knowledgeable. The only small thing was my OCD kicked in when I saw the back of the examining room door. The office is clean and everyone was super professional.

****. UPDATE. *****…read more I've never forgotten this horrific medical gaslighting. When I wasn't improving my Doctor ordered more testing. I showed I have POLYMYOSITIS and significant scoliosis. Polymyositis is a a very, very painful condition. My CPK then was 1880 it's still running in the 800 range and the least it was is 780 in 10 years. This doctor made ASSUMPTIONS - and was out to bleed insurance companies. I will never forget being told I would not be prescribed pain medication but they were scheduling me for surgery with NO X-Rays, No MRI AND NO CT SCAN which is also I found out from a REAL DOCTOR, that immediately treated me for my conditions, ordered new tests and adequate pain medicine working WITH my doctor. I did find I'm am severely allergic to CT scan and came back from the light after he ordered one to get a clearer look. The other doctor was scheduling me for surgery in two days- NO TESTS

Great doctor. Cares about his patients. I have referred many people to him in the past and will…read morecontinue to do so in the future.

Had Shoulder surgery. My results were excellent. Great Doctor great staff…read more Thanks to all that helped me.

i have been a patient of Cypress Orthopedics and Dr. Bell for several issues over the last few…read moreyears and I totally disagree with the prior post. I have found Dr. Bell and his staff to be professional, caring and helpful. Dr. Bell is a liked and respected doctor, loved by both his patients and his staff. He spends as much time with each patient as they require to feel at ease. I have never had to wait more than a day to get an appointment and have only had a long wait in the waiting room if an emergency came in. I have had carpal tunnel surgery, care after a couple of falls with fractured ribs and and injured neck.

Dr Baumgartner is a master of pain relieving procedures. I went with upper back pain and he fixed…read moreit with an injection that completely eliminated the pain. Be aware that his office just changed location to a separate building. His staff is also very nice and efficient.

I cannot recommend Dr. Edward Baumgartner or this pain management practice…read more Before I was even allowed to schedule an appointment, this office required me to obtain and send medical records from my primary care physician and previous pain management provider, which would be fine if they reviewed them, which they did not, as evidenced by my treatment and lack there of. That process delayed my care for weeks. During my initial appointment, Dr. Baumgartner told me that I was using illicit drugs. He also discussed my previous pain management records in a manner that, in my view, suggested he believed I was diverting or selling my prescribed pain medication because prior urine drug screens from another doctor, did not detect the medication I had been prescribed. I attempted to explain my medical history, which includes strong malabsorption issues, to the degree that I regularly need infusions for proper absorpion of nutrients that should be absorbed and distributed by food intake alone. When I tried to explain this, I was not given the opportunity for a meaningful discussion before these conclusions were communicated. All of which was reflected numerous times in my medical records, which is one of the reasons why I conclude no one bothered to actually read the records. I provided a urine specimen during my visit, to clear up the conclusion that I was using ilicit drugs and asked that it be ran while I waited. The results were never reviewed with me. Dr. Baumgardner knew I was scheduled for major lumbar fusion surgery within two days. Despite that, my follow-up appointment was scheduled six weeks later. After surgery, when I contacted the office because I was experiencing severe postoperative pain, I did not receive the level of care or urgency I expected from a pain management practice. My pain was belittled instead. The office repeatedly prescribed medications that were not covered by my insurance, with quoted costs ranging from hundreds of dollars to over $1,000. I was later prescribed an NSAID despite my documented medical history, which includes gastric bypass surgery and gastrointestinal conditions for which I have been instructed not to take NSAIDs ever again in life. This is how I've concluded that my medical records were not adequately reviewed after the office insisted on obtaining them before scheduling my appointment. My interactions with the office manager, Jenny/Julie, were equally disappointing. My concerns regarding severe postoperative pain were handled in a dismissive manner, and I experienced no compassion or urgency from the office. Pain management patients seek care because they are already suffering. They deserve careful review of their medical history, respectful communication, and treatment based on the individual patient rather than assumptions. That was not my experience. For those reasons, I will not return to this practice and cannot recommend Dr. Baumgartner or his office to anyone seeking compassionate and competent pain management.

have been going to dr. penn for more than 20 years usually do not buy glasses from his eye care…read morethey are overpriced.This time I ordered frames and lens from his eye care. after more than 2 weeks was told they do not have the frames I ordered.They did not have any other frames I wanted after one month of trying to get refund to insurance company so I can buy frames else where they have not refunded only want to give a store credit so you have to buy from them.BEWARE ONCE THEY GET YOUR MONEY THEY WILL NOT REFUND.i WILL BE FINDING ANOTHER EYE DOCTOR.CHECK REFUND POLICY BEFORE YOU BUY LESSON LLEARNED. i AM STUCK WITH USELESS LENS WHEN I GET NEW FRAMES.

Who really looks forward to going to the doctor? I can say…read morethat Dr. Brinkley and Romo-Fritz are the best. Unlike physicians that I've had in the past, they will take the time to answer all questions and come up with a plan for a healthier you. I have never felt rushed--whether it's an office visit or a follow-up phone call. I highly recommend Lakewood Family Physicians!

I was referred to Dr Brinkley by another physician because of her ability to listen to me, read my…read moremedical records and not jump the gun and run me thru a million tests that have already been done for another issue that I see a hematologist for. I called to book an appointment. Lisa answered the phone, said they wouldn't have any appointments till the end of July. I said "hold on let me tell you my symptoms", told her my symptoms and that "I also had spoke to the doctor on call the night before and she said to call first thing in the morning to get in". Lisa did not care. In a chipper condescending tone, she replied well if you can't wait for an appointment then go to the emergency room or find another doctor. This was said & done with out speaking to the doctors in the office. It's sad when staff run a business like this.

Got in very quickly and they got my life-threatening blood pressure down to normal and took great…read morecare of me! Thank you Sandy, you are an excellent nurse!!

Unfair billing and zero flexibility--do not recommend!…read more I had an extremely frustrating and disappointing experience at this location. I brought my kids in to get physicals and paid upfront. Before the appointment even started, we realized my daughter had accidentally left her glasses at home. The staff told us we either had to drive all the way back home right then to grab the glasses or come back the next morning. I agreed to return the next morning, assuming our payment would carry over since my daughter never received her physical or any care that day. To my shock, they then informed me that if we came back tomorrow, we would have to pay the full fee all over again, even though no physical was performed! Charging twice for a service that was never delivered is completely unreasonable and feels like a total scam. I do not recommend this place to anyone looking for fair treatment or decent customer service. Save your money and go somewhere else. Oh and the "GOOD REVIEWS" are bought by them saying they'll give you a Starbucks gift card in exchange of good review

Patients are scheduled 10 minutes apart. Expect to spend an hour in the waiting room before you are…read morecalled back to a room. Once the Doctor makes it to your room you get 10 minutes of care if you're lucky.

Dr. Smith is excellent physician, I've been a patient for 5 years. She is knowledgable, thorough,…read moreefficient and personable. My biggest gripes with the practice are: -Parking: $8 avg, can take up to 15 minutes to find a space, elevators are slow, sometimes out of order. -Check in process: there are usually several people waiting, the line usually extends past the elevators. Reps are poorly trained, they aren't personable, no one smiles or seems concerned with your inconvenience. -Late Appts: my appointment has NEVER started on time. Ever. I usually wait 30 minutes before I have to ask when I'm going to be seen. My advice....see Dr. Smith at her Sugar Land office or take half day off work. You'll need it.

Excellent doctor and staff…read more If you care about customer service and being informed, this is the place to go. ! I went in bc I have not been able to heal my elbow pain, and I left with options and a plan that I understand by Dr Warnock! Highly recommend!

Daughter had meniscus surgery - everything went great - lots of communication from the office and…read morestaff leading up to surgery. Very streamline. She has started PT and is having a good experience