All they care about is payment. My deductible has been fully met and all they cared about is money…read moreup front. I had called back to tell them that I would be in for treatment and the first thing she said to me is are you going to pay? I wouldn't have called back if I weren't going to pay. I have never been to a doctor's office that treats this way. The Doctor may be wonderful if you can get by the office personnel

Dr. Parikh is a wonderful physician. He is courteous, professional, and truly knowledgeable in his…read morefield. He listens attentively and always answers each and every question fully and in terms that are easily understandable. He has proven himself on multiple occasions to be able to diagnose the source of my pain and offer remediation options. His office staff members are very professional and operate with great efficiency as well. I have been very impressed at their abilities to handle my needs expeditiously - they have an innate ability to prioritize!

You won't find a better doctor around!! My husband has gone to him for his back, and my daughter…read morefor a sports injury. He truly listens to what you are saying, offers great service inside the office, and helpful tips and stretches for home. He's an excellent doctor and we will go to him again and again!!

Dr Richardson is the only chiropractor I will go to, he is the only one I trust. He is absolutely…read moreamazing and works wonders. I've been going to him for a long time and drive over an hour to come see him now that I don't live in town. I highly recommend Dr Richardson.

I got a pretty decent impression during my initial visit that Innova has at least one decent…read moredoctor. Unfortunately, in order to get to said doctor, I have to get past the absolute buffoon who passes for a receptionist. Nothing makes a visit to the doctor worse than an apathetic moron with no interest in doing her job being the first person you encounter. I was supposed to get some X-Rays and was told that it would be set up with Memorial Herman and that I would get a call to make the appointment. I never got the call. Before my next scheduled appointment with Innova, and the eggplant behind the front desk, I called to cancel because I hadn't gotten the X-ray yet. Apparently this blew her mind becasue all she wanted to do was reschedule rather that fixing the X-ray issue. Then suddenly she abruptly ended the conversation by transferring me to a nurse's voicemail where I left a message. While waiting for the call to be returned I called the front desk to verify that my upcoming appointment was canceled because I never got the indication that she even cared about the call at all. She never answered me again. The nurse called me back and was actually helpful and supposedly fixed all off my issues including the cancelation of the appointment that the moron up front could not be bothered to handle. Oh yeah, apparently the X-rays are walk-in.... Two days later I took off of work and went to get the imaging done and OF COURSE they had no record of me. So nothing was fixed.... I went back to Innova to ask my favorite potato what had happened. I guess I interrupted her coffee break because it took her a couple of minutes to get back to her desk at which time I told her the problem and asked for an explanation. With barely a word she went to look at my chart and came back with the printed order for imaging but no explanation. No apology. No indication that she gave a damn whatsoever that so much of my time was wasted due to mastakes on Innova's end. Can you guess why? It's because medical institutions do not consider us customers. It's because their negligent management does not require that they act professionally. My treatment by Innova has shown me that they do not take my care as seriously as I do and will not be returning. If they are willing to hire someone as low quality as the first representative I encountered, I can only assume that pursuing care with Innuva would not only be a huge waste of money and time but also potentialy harmful to my health. I will make it my personal mission in life to dissuade every person I can from doing business there.

I have been going to this location for almost 3 years. I'm pretty sure I have been treated by every…read moreperson who has ever worked there during that time, lol. They're all pretty spectacular. I've never been to another Joint, but I've been to other chiropractors and no where else do I get the tailored treatment, respect, kindness, and professional support and adjustment, provided by this location. The cost is so stupidly reasonable - I have the membership where I go 4 times a month, and to be able to walk in and walk out (feeling better!) in less than 15-20 minutes? No appointment needed. Priceless. I have Lupus, fibromyalgia, I have a history of physical injuries including slip and falls and motor vehicle accidents (when you're one of those people, you understand what I mean - trouble finds you) and all of that related chronic pain is managed nicely through routine chiropractic treatment. When I need extra visits? $10 a pop. Seriously. As someone who used to believe chiropractors were quacks (no offense) I have seen the light. I had an entire high risk pregnancy** and was able to maintain mobility and get great relief through continued chiropractic treatment. They had all the specialty pillows and tools to carefully care for me, while I cared for my growing baby. I was able to conveniently pause my membership when I had the baby and knew I would be post surgical for a few months and unable to be treated. And when I was cleared to resume chiropractic treatment, I easily went in and restarted my membership, no headache, no fuss. No accidental charges during times when there should not have been. My only complaint? I miss Autyana! lol. IYKYK (**approved of course by all my doctors, calm down couch police)

I go to many joint chiropractors 2-3 times a week . This is the only place I was sitting waiting…read morefor a long time in the back alone while Dr. Kelley Duhon was in the office with her headphones on . No acknowledgment or anything.

I have been going to Smart Body for a few years now. Every visit is wonderful and non changing. I…read moream an Airforce Vet and my areas of pain will be life-long. The Doctor & staff are the most professional and concerned with making sure when leaving their facility you feel better. Today I want to thank Mrs. Dynett for her continual work with me..it is much appreciated.

I don't like that they sent me a 10 page form to fill out like I have a printer at home. Other…read morecompanies have a way to fill it out online and when I asked the girl today she sounded like she didn't care to help so it was another waste of my time to have my lawyer send lop. It would just be downhill from here they don't really care and it shows in how they go about patient intake. Crossing them off the list.

I was looking for a more local chiropractor to me for a wellness program (monthly occurrence)…read more Google reviews were phenomenal (4.9 out of 5 stars and over ~400 reviews). Right from the beginning Jennifer at the front desk helped with the upfront forms and guiding me through the appointment itself. Dr. Gonzalez was very kind , professional, and knowledgeable. He took some extra time to walk me through his perspective of the overall benefits of chiropractic therapy. We talked a lot about long term benefits and the different questions I had about my health. There was an option for a family membership package. I did not get that this round. My adjustment was more than I was expecting (not in a bad way). Slept so well that night. Already feeling the benefits ! Great doctor. I was able to see them the same day. Give them a call. You won't be disappointed. -R

Dr. Gonzales was very cordial and truly a professional. He knew his craft and was very patient with…read moreme and my husband (patient) because I had a thousand questions. He listened to all our concerns and addressed each one. Then I found out on my husband's 2nd visit that our insurance wasn't in his network but because my husband was so impressed with Dr. Gonzalez, we would self-pay to continue my husband's treatments. My husband is doing much better and we are looking forward to much more healing in his body. Thank God for Dr. Gonzalez. Make an appointment and you will not be disappointed.

This was my 1st time visiting the Pearland office and it was my last. The receptionist named Lisset…read moreseemed to be very cold and did not make me feel welcomed at all. Dr. Omer Ilahi MD barely introduced himself, avoided eye contact with me, and didn't offer offer a hand shake or a fist bump at 1st greeting nor as he was leaving; he didn't even say bye or have a good day. The X-ray technician was attentive and friendly as well as the office manager Lisa. I will not tolerate a doctor nor any member of their staff to make me feel like my business is not appreciated.

The front office assistant has the worst attitude. They refuse to complete insurance forms without…read morea cash payment and will not give them to the surgeon. I'm not sure this is legal. Pay close attention to you charges as there is likely something not unethical going on at this office.

ONE EMPLOYEE DESERVES RECOGNITION -- AND ONE EXPERIENCE NEEDS TO BE ADDRESSED. Tracey is amazing!!!…read more I want to share my experience at America's Best on Friday, October 9, because I believe businesses should hear both when service falls short and when an employee goes above and beyond. I arrived around 3:00 PM after my son broke the temple piece on his glasses. He had a Pearland band game that evening at 7:00 PM, and he needed his glasses to see and participate. I approached the front desk and asked if there was any possible solution to repair them. Unfortunately, the response I received was extremely disappointing. The employee I spoke with showed little interest in helping, made no apparent effort to explore a solution, and left me feeling as though my concern was an inconvenience. I understand that not every repair is possible, but showing concern, making an effort, and treating a customer with courtesy should never be optional. I would rate that customer service a zero. As a Pearland resident of 25 years, I am very selective about the reviews I post. I don't take the time to write a review unless I feel there is something worth addressing. But then came TRACEY -- and she completely changed my experience. Tracey overheard what was happening, approached me herself, and asked what the problem was. When I explained that my son had broken his glasses and needed them for his game that evening, she immediately took an interest in helping. She didn't brush me off. She didn't act as though it wasn't her problem. She stepped up, worked her magic, and had my son's glasses repaired in just 15 minutes! I was SO relieved and grateful. What could have been a stressful afternoon ending in disappointment turned into a wonderful experience because one employee genuinely cared enough to help. Tracey, THANK YOU! Your kindness, initiative, professionalism, and willingness to go the extra mile meant more to me than you probably realize. You didn't just fix a pair of glasses -- you helped my son get ready for something important to him, and you turned a frustrated customer into someone who will remember your kindness. America's Best, I sincerely hope Tracey's outstanding customer service is recognized. She is the kind of employee every business should value. She represents what customer service is supposed to look like: compassion, initiative, and finding a solution when someone needs help. I hope management takes a moment to recognize Tracey for the wonderful job she did. At the same time, I hope the initial interaction is addressed so other customers don't walk away feeling dismissed. One employee left me disappointed. Tracey left me grateful. Thank you again, Tracey. You are a true asset to America's Best!

This was my first time at Americas Best and felt welcomed from the time I entered until I left…read more Jennifer did a superb job getting me fitted for two glasses. Dr Shane and Trey were very helpful too! I especially liked the large selection of designer frames to choose from. Yes, I'll be back.

Dr. Levingston is the best! He listens and tries his best to help you with your pain and suggest…read moreexercises and adjust you as well. The staff is super friendly where they know the patients name and I enjoy that personal touch. Ms. Teresa, the Rehab Specialist, is lovely and is a joy to be around. Always greeting you with a smile and multitasking to help all the patients. I haven't had a bad experience and enjoy my time coming to do my physical therapy.

Awesome and attentive staffs. Dr. Brown and Levingston were great in adjusting my back. I felt so…read morerelaxed after completing my treatments.

I really enjoyed the staff here. So a while back I was experiencing pain in my Achilles. After…read moregetting an MRI there were no fractures or broken bones, but my doctor recommended that I see a physical therapist. Here I did several exercises to get my mobility back and strengthen my ankle. The staff was funny and friendly. And I would recommend this place to anyone. It's located on 518 in Pearland directly across from Randall's.

This is a great physical therapy place! Everyone who I worked with was so kind and knowledgeable. I…read moreknew I was in good hands off the bat. I had a hard time with my insurance which was frustrating at times, but the front office staff were super helpful and helped me navigate that. I will definitely come back here if I need physical therapy again!