In the past the food was very good. Steaks cooked perfectly. Potatoes, salads and rolls were all amazing. Tonight the steaks were thin and tough. Potatoes were small but well cooked. Salad and rolls were great. Highly recommend the ranch. Our biggest complaint was the establishment was sparsely occupied when we arrived, yet they sat us in a booth in the corner of the bar next to brooms, mops, extra chairs, an employees purse and an employees cup (which I believe is against health code). Not only did we feel we were shoved into a storage corner, but the tray stands are stored on the opposite side of a pony wall from this booth. Every time a member of the wait staff returned a tray stand to the storage position it was a very loud slam causing us to jump. In addition to having all the noise from the front door, bar, multiple employees talking loudly at the host stand, this meal was not enjoyable. This should be the last table in the establishment assigned to a guest, not the first. In the event that it must be used the stored items should be removed. read more

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I really wasn't going to mention anything. However, upon tasting the to-go sweet tea I asked for that ended up not being sweet, was the last straw (which we had to ask for too). According to the receipt the last name is Hodges who was our server. I had high hopes, but it ended up being a very horrible experience. We had a table of 6, with a high chair requested which they couldn't (and didn't try to ) accommodate. That's fine we looked past that. Next, was no happy greeting, just basically an asking of our order of drinks. Drinks were delivered and with it being Father's Day we know the wait is extra long with things. However when other tables are getting rolls and you are still sitting empty, to me it speaks of the priority that your waiter or waitress makes concerning your table. I have been a waiter so I know about prioritizing your customers. So when we asked for rolls, our server stated I will try to get some but none are out. When I look at the station, I see plenty of rolls out and her just not going to get them. Then a manager comes to greet us. Nice fellow. He ask if there is anything we need to let him know. We told him some rolls would be nice, ......and we never seen him again. So upon asking our waitress again, I guess seeing our frustration she went and got some easy. So the food was brought out and tasted good and correct. The waitress is then never seen again till she is ready to see how to split the tickets. By this time my wife has hopped up herself and got us to go boxes, we had to ask another waiter for some items and everyone had empty drinks wanting refills and ....some more rolls. So upon her coming to split tickets and give us that, we asked her for more rolls and refills. I asked her for a refill of sweet tea which I had been waiting for a while and more rolls. She brings back what I thought was sweet tea and tells us no rolls are available. We finally decide to just go with my wife apologizing to me cause she wanted my Father's Day to be a better experience. Upon leaving we get to where they set out the rolls and it's like 4 baskets just sitting there. I ask a different manager because we never seen the guy manager again, can I have some rolls because I asked for some but our waitress never delivered any. This manager gave me some right away. Great. So leaving at least happy about that, then I went to taste my to go sweet tea which wasn't sweet on the way home and was seriously disappointed again! I don't like to complain because I know being a waitress or waiter does take a lot in giving good service, but this lady either needs tables of just 2 peopke or a different job or position, or retraining. My mom was even going to make a to go order but was told if she placed it she would have to wait a while. My mom was thinking well had she as our waitress came to our table earlier to check on us she could have placed it earlier and it would have been ready by the time we left. Just a bad, bad experience. I almost, besides the good food and my friends and family, wish we had went somewhere else. I WILL NOT have her as a server again, if and when I go back. Disappointed and the experience was disappointing. Very disappointing. I could say more (table not wiped before being seated, our waitress checking other tables but not ours...etc.) but I think anyone reading will understand. Let me go and throw away this unsweetened tea. read more

When you order a hamburger steak with mashed potatoes and gravy what comes to mind? A nice thick hamburger steak what comes to my mind, instead I receive a hamburger patty with gravy. I am so disappointed in what restaurants are doing to save money. I will not be coming back to Texas Roadhouse. read more

Service was amazing on such a busy night. There was easily an 80 minute wait time and not because Texas Roadhouse was slow. The ambiance was your typically Texas Roadhouse with TVs and western decor. The food was good and filling but the steak was a little over cooked for my liking but it wasn't that big of a deal. Our server was fast and attentive. Also the restaurant seems to be a very new build. read more

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Service was perfect. No negative tidbits over here. Lily, our server was perfect. Food was delectable and cooked well. We was seated within minutes of arriving. Ambiance was pretty busy but that comes with the territory of Sundays. read more

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Worse service is not possible. After texting I had arrived and waiting for someone to come out with my order I finally had to approach the window. To find two young ladies busy on their phones. They then informed me that my order was sitting right there the whole time... except it wasn't. There was one more item and that it would be 5 more minutes and I should leave and come back. 5 minutes later return to find them again playing on their phones. Was told they never actually started to make it. It would be another 10 minutes. I requested to speak with a manager, who was too busy. But im supposed to now believe that the item will be refunded. Amazing how little Texas Roadhouse cares about their customers. Never going back to any of their locations. read more

Weighter was amazing! Service was awesome and food was delicious. We got a blooming onion and everything from steaks to salmon. Wonderful time and worh every second! read more

It was supposed to be my first visit and I was very disappointed.I came up there after work with a group of my coworkers.The waiter we had was nice and had great customer service.But they were out of burgers, out of bread and out of salmon so the items were limited.So simply we walked out and went to another restaurant to eat at hopefully better luck next time. read more

Texas Roadhouse - Plate - Steakhouses Near Me - Opelika, Alabama

Hamburger still red on inside. I had to actually rebook my broccoli SMH. Hot a coupon for a free appetizer so I ordered a blooming onion. When I got there they said they were out. That is why placed the order. read more

Texas Roadhouse - Steakhouses Near Me - Opelika, Alabama

My family and I came in and were sat after about an hour of waiting. The food was undercooked, but luckily our server was able to keep a positive attitude. We asked to speak to a manager and waited almost 15 minutes before someone came atl our table. The manager had a real hard time keeping her attitude in check. We asked for a discount or refund since the food was all wrong and were denied. Paid full price for food that wasn't right. The cherry on top was on our way out of the restaurant we saw a roach crawl out of the kitchen. Definitely will not be coming back. read more

Genuinely worst Texas Roadhouse out there. Past three times I've gone they don't have rolls. There's an entire roll station and yet zero rolls on any tables. Rolls are really the only reason that Texas Roadhouse is good. Super unsatisfied. Next time I'm going to the longhorns next door. read more

I am here currently...the service leaves so much to be desired...when they first opened you could tell they put more effort into the customer service read more

This place is terrible. I wish all the elderly and those who haven't had the chance to experience better would let this dump rot away. I waited over an hour for silverware, and the place is a joke. There are bugs flying around and other unpleasant things. FTXRH read more

We have to one several times now. The first time we went it was GREAT! Since then the staff and food quality has continued to decline. They are always out of something you want to order. We order the filet Every time mid rare and expect for the first time it has never been cooked correctly again. We went 5 or 6 times then just gave up. Wish they could do better I love the rolls!!!!! read more

We've been here several times and the service and food were always exceptional. I always get smothered chicken and they put plenty of gravy on it. Highly recommend!! read more

took forever to sit us down ! servers wasn't doing nothing but playing! sat there on deck for like 2 hours but still didnt get seated!!!! multiple servers saw us but they continued to stand there and play! #nevergaf read more

Texas Roadhouse - Steakhouses Near Me - Opelika, Alabama

The ambience reminds me of the countryside, the feeling with friends is perfect, I ordered a medium steak with steak fry's. While waiting the waiter told stories about the restaurant. They danced in the restaurant for us it was amazing 2. After waiting 20 minutes for the food,it came out piping hot the steak was perfectly medium, we're perfect seasoning tasted so good I had ordered another one perfect food for cheap (Pro-Cons) Pro: great waiters, delicious food for cheap, perfect atmosphere, and delicious drinks Cons: crowded, dirty bathrooms read more

Texas Roadhouse - The medium steak I ate - Steakhouses Near Me - Opelika, Alabama

The service was impeccable for the large party that i I was with. We received our drinks and food in a decent amount of time. I must admit that my drink was delicious and I was toasted. The food was seasoned and delicious. read more

Texas Roadhouse - Margarita with a kicker - Steakhouses Near Me - Opelika, Alabama

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Exceptional service!! They were very busy but we were well taken care of and the food was delicious!

My friend and I went to Texas Roadhouse last Sunday night in Opelika, Alabama and for the most part it was a really good experience. The only thing that I didn't particularly care for was that I think they used liquid smoke on the pieces of prime rib that my friend & I had ordered. That is not something that you expect when ordering a nice piece of prime rib. had they advertised that it would be a smoked piece of prime rib I would not have ordered it... Sadly, it required me to use ketchup to add to my prime rib, which is not something that I usually do...but by doing so I was able to overpower the liquid smoke that they had used on the 12 ounce piece of prime rib. I still will frequent Texas roadhouse because I enjoy their rolls, their friendly Hostesses and good food. read more

Food was good. Service started out good, but after the third ask for a straw, it went downhill from there. My husband waited 10 minutes to get his glass of water refilled, and when our food was brought in, the waitress never came back to ask us if everything was OK, if we needed anything, etc. We had a clear view into the kitchen, and it's like she went in there and just never came out. The last time she did come out she walked by our table and looked the other way. We hate using the pay kiosks at the table, but my husband commented that he'd never been so glad to not have to deal with anyone to pay. We also noticed at the order kiosk close to us, the same 4-5 waiters and waitresses would stand there and look at the monitor and giggle and laugh extremely loudly. At times, my husband and I could not even hear each other speak because they were being so loud. We looked for a manager, but could not find one, and that may have been part of the problem. Giving it a 2 because the food was it's saving grace. read more

It's super fun the birthday stuff they do definitely put me out of my comfort zone, but in a good way. Their lemonade is super good, but not as good as others. Steak is good and they have A1. Super good. Kind of noisy, but not over powering. Waiters didn't leave an impression, but definitely are nice. Overall, 4 stars would recommend. read more

I've given this place three tries and it was disappointing all three times! Steaks were overcooked and the rolls were undercooked. Service was slow but that doesn't even cover my rating. Overall my family and friends all feel the same about this place. read more

Quickly seated thanks to call ahead wait list. Enjoyed time to enjoy our beverages prior to salads coming out. And appropriate timing for entrees arriving. Sirloins cooked perfectly. Enjoyed a little Texas two-step performance by staff. Definitely will be going back! read more

The worst!!! Terrible service. Awful wait times... No tartar sauce to serve with fried catfish... Where in America will you get catfish without tartar sauce. To continue why they are awful... They ran out of pork chops, sweet potatoes and baked potatoes..... Close this MF down and open up something else in this spot!!! read more

My "8 oz" sirloin was very clearly 1/4 of the size of the 12 oz ribeye my friend got and half the size of my other friends 8 oz sirloin. The other 8 oz sirloin was a thick cut piece while mine was flat and unappealing. Server said it is what it is and I clearly didn't recieve what I ordered. Very disappointed. Also no lids for to go cups read more

The food was was great but service was absolutely awful. We waited for 10 minutes to be greeted and drink orders taken. When food was brought out I was missing my salad and before I even had the chance to ask my server about it she left. She did not come back to check on us once or do refills. We got fed up and had to ask another server if we could get our check, that's when she finally came back. read more

We were looking forward to a delicious filet migon. We waited two hours to eat. The blooming onion was great. The main meal was awful. Steamed vegetables were bland. Filets were not seasoned and had such much gristle in them that we couldn't cut them with our knife. Just disappointed especially when you pay so much $ for a good meal out. read more

tasty meals enjoyed by all. the salad was surprisingly good on day two which never happens. Will be Back. read more

My family and I ate here today and Simone was great! She went over and beyond to make sure we were doing good!

One of the best ribeyes I have ever had!!! Service was good and seating was comfortablee

The service was OK but the wait time was long. And to top it off we had to wait Extra to get food. But b stars.

Only gets a 2. Would have been less if not for Alexa- bar/server. She was nice and pleasant. Ordered the cactus blossom - it was old and not very good, soggy . The replacement was not much better. Of course I shouldn't expect too much, this was at 8pm last Sunday. Had chicken fingers with Caesar salad and chili. Chili was barely warm. Chicken fingers were what looked like little tiny pieces that were the remnants of several prior batches. They were dried out and old . I had send those back too, did NOT reorder because it was getting close yo their closing time and I was tired was seeing if they could get anything right. If this were a one time experience, it might not rate so bad; but this has been a typical visit more times than not. I would avoid this place and opt for an alternative...any alternative. read more

One of the worse steak meals I've ever had. I ordered the 8 oz New York strip medium. It had so much fat I couldn't cut through it with the steak knife. When was able to break into it, it was bleeding. I had to send it back and it was replaced with one that also was mostly very hard fat. I was able to eat 5 small bites. The rest was still raw. My wife ordered the sirloin med well. Most of hers was so red it should have been classified as medium rare. Even the waiter and manager agreed. They did comp my steak. I guess $19 for two side salads, bread and two baked potatoes was fair. read more

Had a previous good experience, but this time it was not. We had a party of 7 and got our order in by 7pm, when we arrived at 6:45. When we got to the 30 minute mark of waiting for our food, we asked for another order of rolls. We did not receive them until we had reminded the waitress again after another 10 minutes. Our food did not arrive until around 8:15pm, which was a little frustrating because parties that were the same size (and arrived after us) got their food substantially earlier than us. We were also worried that we wouldn't get our food in time to be done by the time they closed (at 9). Will be visiting again but wish service was a little more consistent! read more

Ambiance is noisy with country music too loud. Customer base is lower middle class. Service is good

They are extremely inconsistent. We've had some really good food, but several times it's been really bad. Today we got to-go and I took back an order because the meat was mangled, and the manager said that it was me who didn't like the way it was pounded. They remade it but not the rest of the order, which was going cold while I waited. It's the third time my husband's country fried steak has been bad, but we get accused of being picky. The manager was rude and defensive, never apologized, and made out as if we were at fault. The first time we dined here we never even for to eat because it took 50 minutes and there was still no food... and they seemed shocked that we were leaving. We decided to try it again and had a good dine in experience. We've had several to-go orders since then and they are really variable. Today's experience leaves us feeling like we don't want to go back again. Getting a decent meal here is like playing Russian roulette. read more

I visited on a Tuesday evening and the place was packed. Listen, this place is new so it being really busy isn't a surprise. The food was good and my waitress was good. The downside was the food service was slow and the place was ultra loud. A great party crowd atmosphere but not a place for quiet reflection. read more

Got there before 5:00 PM on a weekday and had a very short wait for a table. The appetizer (rattlesnake bites) was good. I had the 6 oz. filet, medium rare. It was cooked properly and was ok; not the worst filet I've had, but far from the best. The baked potato and salad were both good. My wife had the 12 oz. ribeye, medium rare with sweet potato and seasoned vegetables. The steak was much thinner than expected and was well done, the sweet potato was burnt, and the veggies almost raw. Her meal went back and she got a properly done steak and a good sweet potato. The waitress was awesome in taking care of everything. However, the next time we're craving steak, we'll go to Big Mike's or Hamilton's. read more

Fair at best. This was a to go order, we never go inside because of the loud music and carry on a conversation without yelling. Back to Longhorns for us which we have enjoyed for years! read more