Took my mom to dinner last night, Thursday. I had done the wait list seating. I wasn't thorough on reading the text... it said to send REMOVE when your full party had arrived. I sent that as we walked in and I told the hostess I had done the ahead seating with our confirmation number. She looked at her stuffs...informed me I should be sending HERE as remove will do just that for my name on the list! She said it wasn't a problem since there was no wait yet but she wanted me to know so it wasn't an issue at a later date. I thanked her for her clarification and that I appreciated her! On to dinner... the delightful TJ was our server. He was ever so accommodating when we noticed the only ceiling fan on was the one next to our table, so we asked if it could be turned off? Poor TJ, trying to reach the chain....then it was pulled to the point it was cycling on high. He found his manager and there is a wall switch to make it easier, but thank you for being so accommodating!! The food....was delicious!! I always enjoy that my side salad comes out on a cold plate. When we asked TJ for a second butter for our rolls... he brought out another roll basket with two butters!! Above and Beyond. Thank you TJ and Texas Roadhouse for providing us a the delicious meal coupled with delightful and attentive service we have come to know and appreciate from other restaurants in your chain, we will be back, cheers! read more

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Lupita was amazing! We loved her!! She provided such great service and did not hold back on giving us the delicious rolls!!! read more

Texas Roadhouse - sadie and her roll - Barbeque Near Me - La Crosse, Wisconsin

Standard TX Roadhouse. My Soldiers wanted to eat here. Food is ok at best. Best thing is that honey bread of theirs that's free.

My wife and I went there for an early dinner after the doctors appointment. They opened up at 3:30. We got there about 345 and they were fairly busy already. I kidded the hostess about giving us something with a view. I should've asked her for some where more quiet, they pack everybody that comes in into one area instead of spreading it out a little bit. Edwardo our server was very good. Josh who brought our food was very pleasant. The food was very good except that they had no real butter. I asked him if my potato had butter on it or margarine they said margarine I said could I get some real butter sorry we don't have any butter which I think is pretty unacceptable for any restaurant. I ordered the buttered corn, which is not true.!!! Edwardo must've said something to one of the assistant managers or head server and he did stop and ask us if everything was OK with the corn I said well it says butter corn, but you don't have any butter he says is there anything I could do for you? I said well maybe a free dessert would be nice. He said oh I'll have to talk to the big boss !!!! I never heard back from him so We did order dessert. It was good and we did pay for it. unfortunately I won't go back to any restaurant if all they serve is margarine. PS I left my phone on the table and realized that after I got in the truck and Edwardo was out in the parking lot, looking for us with my phone,he's a good man read more

I went to Texas Roadhouse had ribs, they were the absolutely the worst I have ever had!! Service was good the price was ok. The fibs were overcooked and dry. I will never have them again. I have went there for a steak and they were exceptable never ribs ever. I should have sent them back read more

It was a Friday night about 7:00 pm and the restaurant was crowded and we were spread out six feet apart from other guests. The staff wore face masks. It was a party of four. We ordered chili, ribs, salmon, burgers and steak. All of the food was average at best. The ribs were poorly seasoned with tons of barbecue sauce on them. Unfortunately most of the food except the chili lacked seasoning. Our wait staff was the star of the show. She was friendly and she paid attention and addressed all our needs. I'm sorry but this place missed the mark for me in terms of a good culinary experience. The three stars is for our excellent service. read more

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Took my sister in law out for her birthday during my visit in La Crosse. She wanted Texas Roadhouse because of their famous dinner rolls . We arrived and to my surprise, for a small town, this place was jam packed for a Wednesday night. We were lucky enough to get our seats after a few minutes of waiting. Our waiter Tony was amazing, along with his trainee Matthew. They were super patient as we had kids with us as well. Tony introduced himself along with introducing Matthew and explained that he is training. They kindly took our drink orders right away. My sister in law wanted a Virgin sangria for my 13 year old niece, howuever, Tony explained they no longer allowed "meant to be alcoholic drinks to be made as virgins. Which was understandable. However, he gave my niece a complimentary lemonade which was SUPER NICE! Now on with the food, everything came out on a timely manner even though they were quite busy. I ordered the beef tips with seasoned rice and the rest of our party ordered the bloomed onion and fried pickles for apps; along with our main courses: ribeye, prime steak, single porkchop and if course Mac and cheese with loaded fries for the kids. Our servers were great and we definitely tipped beyond the 20% since Tony and Matthew were super accommodating, thoughtful and just simply amazing at their job! Huge praise for such great customer service especially during the recovery of the pandemic. Food was amazing and I highly recommend this place for a good family time or simple friendly catch up. read more

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We went here for dinner last night. Had the smothered chicken and baked potato. Everything was good

This particular Texas Roadhouse needs a lot of IMPROVEMENTS!! The main entree (Grilled Shrimp) was not served hot. The side salad was so small and served so sloppy. The server was very sweet but needs to be trained on how to be a server and take care of the customers; we had to constantly ask for things and it took her so long to come back, and forget asking how the meal was, we were already done with the main entree before she asked us if everything was okay. The ambiance is great, but they need to have the people who clean the tables do a little sweeping; the floor where we were sitting was filthy and under our table had so many pieces of food, it was gross!! My family and I love Texas Roadhouse, but not sure if we'll be back to this one!! read more

My steak dinner was delicious and cooked exactly how I ordered it, service was friendly and attentive. The only thing that wasn't perfect was the fried onion appetizer it was bland and greasy, the sauce was ok. read more

great time, amazing food, nice server, my daughter enjoyed it the whole time would recommend and I'm defensively gonna be back

Best service we have had in a long time. Garrett was our server he kept the refills came over and over without asking. The amazing fresh warm buns with cinnamon butter kept coming too. When we were wrapping up he brought the bill for us and offered boxes. Our steaks were cooked to a perfect medium. The manager stopped by to ask if everything was okay too which I always think is nice. Atmosphere is nice. read more

One of the best restaurants experiences we've had. We walked in and everyone had a smile, was kind and attentive. It was very clean. This is what I imagine cooperate points to as their model restaurant. Courtney was our server and was super nice, attentive and quick! The manager made rounds and was checking with everyone to see if they needed anything. The food was delicious and the steak was seasoned perfectly. All around absolutely amazing and the nicest Texas Roadhouse we've ever been to. Also wanted to add when they said "loaded baked potato" it came LOADED and was amazing! read more

Holy cats... was this place BUSY on a Saturday night in LaCrosse, WI!! Thank goodness my son had their phone app and got us in the waitlist early! They have a LARGE waiting space and... uhhh... it was full! Menu is large. The fresh bread and cinnamon butter is a tasty compliment starter! Great place for families.. the decor is lodge like with much to look at. We ordered the fried pickles which were yummy! I got the 12oz ribeye with extra shrooms. My better had got 6oz sirloin, baked shrimp and stuffed baked potato. She also got a Sangria that came in a glass that was HUGE! When a place is this busy... you almost expect errors or delayed attentiveness from staff... not here... they must have A LOT of servers! Food was good and there is something for everyone on their menu! If you're in the area check 'em out, but get their app... you might be waiting a while... read more

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There hot roll when you get seated with the cinnamon butter we're totally awesome! Service was very friendly & the steaks soooo good. Yummy

Good. The food is amazing. Like literally it never disappoints. I like getting a burger, fries and a blue raspberry lemonade. These are my favorites and I would recommend them. The wait is kind of long though, but not the longest in the world. Overall, I would recommend Texas Roadhouse. (That's why is over 2 stars.) read more

I was having an awesome outing with my Aunt Elaine. I cannot remember the last time I had such good food. Our salads were fresh with flavor! Baked potatoes with butter and sour cream. Steaks cooked to specific detail and to perfection. The icing on the cake was the server, Alyssa. This wonderful, engaging person was a blessing! We are definitely coming back and asking for Alyssa read more

Me and two of my friends came here to set the Texas Roadhouse roll eating record, of 132 rolls. We were polite and offered to pay for the cost of the rolls Necessary, which was 33 baskets. We were quiet and posed absolutely no threat. The manager came up and asked us what was going on. He said even if we did pay the cost of the rolls, he wasn't going to give them to us anyway(stealing?). We asked why and he walked away without letting us finish. Our waiter, faith, then came up after talking to the manager and asked us to leave. Of course, after we left her a 20$ tip, she told us we didn't actually have to leave. We left the 20$ with her exited quietly without saying a word. Worst service ever. I'm appalled they didn't show us an ounce of respect until after we flashed money. The ambiance is mid, it's kinda loud tho Edit- We came a second time. The service was absolutely phenomenal. We stated our purpose of setting the record, and the service along with the management said they would be happy to help us set the record. Thank you josh and manager Ian for being super friendly. We will come back. read more

Long story short...went in to get gift card for my 85 year old mother who was sitting at a table. It was going to be a surprise. She was headed to Wisconsin dells with my sister to go see Daniel O'Donnell and she loves Texas Roadhouse! So I get the gift card and give it to the very nice host and I said can you go give this to my mother and told her my mothers name and tell her that Daniel O'Donnell is buying her meal. So I leave and my sister keeps texting me..mom can't stop laughing. She says, this week can't get any better! They made it happen. Appreciate the help they did..the host was working at 11:30 am on November 19th...she's needs a raise! read more

The silverware was dirty the staff was more concerned with the game in TV than doing their job. Not impressed

After asking if we could use my birthday reward, admitting I was a few days late because of our brutal winter weather, she said yes they can override and I can use the code. We received the onion and after eating almost 1/2 she came back to the table and said 'nope, we have to charge you'. I said then 'I don't want it' and she reached over and took it away. We spoke with manager, 'Cole' on duty and he said, 'too bad'. You were late. So my amazing (hah) onion reward for my BIRTHDAY was wasted. Sad. It would have been so easy for them to just wish me a happy birthday. Sad again. read more

I went to Texas Roadhouse with my family for dinner. I ordered the ribs and loaded French fries. The food was excellent along with the friendly staff! The place looks beautiful! The cactuses are now wearing Santa hats for the season! read more

Texas Roadhouse - Ribs, loaded fries - Barbeque Near Me - La Crosse, Wisconsin

Excellent service from the moment we walked in the door. Fantastic food. Garret, our waiter, was superb!

if I could give a -1 I would! Customer service is appalling! They have an iron tight policy of no reservations. My husband wanted our family to celebrate his birthday with our family at The Texas Roadhouse. we had a total of 14 people and after numerous phone calls management would not budge on reserving a spot for us. Their solution was that we be put on a "wait list" and HOPE we would be seated close together....but no guarantees. We may be spread out all over the restaurant! No thank you, Texas Roadhouse... we will NEVER dine there again and will tell others to do the same. read more

Ordered a steak and it was cooked perfectly to order . Along with the great food, our server Josh was spectacular. He was attentive to us but not overbearing, he was super kind and definitely the best waiter I have ever had. Request him if you can! read more

Texas Roadhouse - Josh - Barbeque Near Me - La Crosse, Wisconsin

Awesome food! I choose to pickup my order. It was ready when they said it would be. The staff was very friendly and helpful. And again the food was awesome, steak was done exactly as ordered. You can't go wrong with Texas Roadhouse! read more

Awesome place to hangout and meat lovers always to eat at Texas Roadhouse. Caesar salad, ribeye's 15 oz plus sweet potatoes with butter that my kind of meal dinner that I have and always goodness read more

I have some dietary restrictions,so questioned the waitress Kylea about how the food was prepared. After ordering, she brought my questions to Cory who came out to our table,review the recipes with me. We can up with the perfect meal to fit my needs. Later manager Tony came to our table to make sure everything was ok& Cory followed up with me. Nothing could have made me happier! Fantastic customer service!!! Excellent food! read more

Arrived last night a little before 8:30, it wasn't busy at all. We got seated and waited almost 30 minutes just to get our drinks ordered. A waiter walked passed us multiple times and looked at us but never asked us if we needed anything to drink or if we wanted to order. I had to ask to be helped twice before getting our drinks ordered and food ordered. We then proceeded to not get our appetizers until a minute or two before our food came out. We both ordered steaks, and they were extremely tough, burnt and chewy. We ordered 8 oz steaks each and they were very tiny. We've been here many times before and the steaks were never that small. This is the first time we've ever experienced a problem like this. read more

The food was excellent and great service and that's all is to say about Texas Roadhouse

Food was just alright, not as good as it usually is. Service was terribly disappointing! The whole time we were on the restaurant it felt like we were somehow a bother, no appreciation for our business. read more

I don't know the last time waitstaff at ANY restaurant has decided my steak wasn't cooked to the proper temp for me and had the kitchen make a new one before I could ask. Very appreciative for a person who doesn't like to complain! Thank you, Vanessa and manager! The Steak Salad is amazing. The blue cheese dressing is better than homemade. You've made a customer for life. Cheers!' read more

Have eaten at Texas Roadhouse multiple times and have ordered ribeyes and prime rib. They have always been excellent and have never disappointed me. Only giving it four stars because the side dishes are not very good. The bread inedible. But hey it's a steak house. Go for the meat and order two chili's as sides! read more

TR consistently has the best FallOff the Bone Ribs. The large rack provides 3 delightful meals. Never have been disappointed

LOVE the bread and butter! Fast service try not to show up at 6:00 gets busy and the wait time can be long. All the staff was super nice. We came from CA . Lots of parking. If you have allergies to peanuts please don't go to this restaurant!!! The food was good and the price was good as well. Don't forget to tip well!!!! read more

Texas Roadhouse - LOVE!!!!! - Barbeque Near Me - La Crosse, Wisconsin

Our son is graduating from college on May 14. We have a good number of family coming. We do not live in LaCrosse area so we decided to get a catered take out meal because no restaurants are taking reservations, besides our group will be about 20 to 25. Approximately a month before the date we contacted the LA Crosse Texas Roadhouse and attempted to get the order placed. My wife was told by the manager that the kitchen manager would have to contact us back with the prices. A week later I called and spoke to the manager and was told the same thing, kitchen manager would contact us with the price. He told me he would put a note up right next to my wife's note. Several days later my wife contacted the manager again and this time was given a price and told us our order would be ready on the 14th at 11:45 for pickup. On Saturday May 5th we received a call informing us that since it was Mother's Day and graduation they would be too busy and would not fulfill out order for us. I spoke to corporate office and they really didn't seem to care. So if you have a group gathering where you need service I wouldn't count on the LaCrosse Texas Roadhouse for anything. I wish I could leave no stars but the lowest to give is 1. read more

Ordered to go Wild west Wednesday steak. They got everything perfect except for my medium rare steak was RAW. The person who took the order can also improve on their phone manner. If you take food to go make sure you cut your steak before you leave so it's not dropping blood. read more

Texas Roadhouse - Ordered medium rare and received raw. - Barbeque Near Me - La Crosse, Wisconsin

Steak great. Waitstaff prompt and friendly. Atmosphere very loud and annoying. And what posesses people to bring very young children out to a steakhouse at 9 PM instead of putting them to bed at home where they belong?? read more

We love this place and Sam G is the best bartender and we are VERY disappointed to find his shifts are being cut. He has been training bartenders every time we come in but why is he not behind the bar!? Get him back there!!! Sam is the BEST and is being underutilized!!!! Get it together Texas Roadhouse read more

this was the worst experience we have had at Texas Roadhouse- it usually comes out at a C or B but today just about everything was wrong. First the drink I ordered with Sprite Zero, came out flat both times, switched to a different drink and that didn't come out until I was just about finished with my meal. Steak was over cooked and cold! then when she ran our card she charged me for the drinks that were flat. Now I'm sitting here waiting even longer to have her correct. Manager came over to talk with us, she was very apologetic and truly wanted to make our experience right- thank you for that, I respect and appreciate that! Still we will not be dining here anymore, customer service has dramatically disappeared over the past few years. Not sure what happened. read more