Taylor provided amazing service! In our Top five of servers all time! The food was very good, with only a slight issue with the steak's temperature; otherwise, everything was delicious. The room was clean, all the guests were happy, and the food and drinks kept flowing. Xavier assisted us at one point, and his customer service skills were also excellent! We really enjoyed our visit and appreciate the outstanding service! read more

The host was very standoffish when we walked in. She held eye contact when we gave our name and party number and didn't say a thing. But, she greeted the party that came in several minutes after us with such enthusiasm. The server who sat us and the next that served us were pleasant otherwise. We typically prefer our steaks medium rare, but we've learned to order it medium for them to cook it the way we like. So, learning from our experiences in the past we were satisfied using that little tip today! read more

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First off, got sat under a speaker and the music was very loud to us. Arriving at the table there was still a booster seat and a ton of trash. We had to ask for the floor to be swept. Meal wise, my wifes steak looked like the tip of the sirloin roast and although medium rare, was very dry. The manager did make it right and replace it. Much more palatable. The BBQ chicken was very moist, succulent and I devoured it. The fries coupled with the house ketchup produced an excessively salty experience. Not blaming the restraunt, just a note to self to ask for no seasoning on my fries. Still an excellent place to get a steak in Killeen. The staff care. The management prides itself on making things right. read more

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Always a great experience at Texas Roadhouse! The food is consistently delicious - from the perfectly cooked steaks to the warm, fresh rolls with that addictive cinnamon butter. They even gave us a free packet of peanuts, which was a fun touch! I went here with a colleague after work, and we honestly had the best server we've ever had. He was so attentive, friendly, and made the whole meal extra enjoyable that we actually waited to tell his manager before leaving - that's how impressed we were. The lively atmosphere, generous portions, and fair prices make this place a go-to when you're craving a hearty meal in Killeen. read more

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I had a great experience at Texas Roadhouse. I was in Killeen for a business meeting and wanted a good meal. Prime rib sounded great, and it was delicious. I sat at the bar, and the staff there were super friendly. Service was fast and efficient. read more

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I did enjoy every bit of my meal.... The server was cool and the song playing in the background lit up my mood. The grilled shrimp was fire and the Ribs fell off the bone. My meal was perfect. Before I forget. That bread was warm too ... read more

Waitresses were TOO available. Chicken fried steak was tasty but with some grizzle. Mashed potatoes and green beans were great.

Im sorry used to love this place so Loud! Music service slow as heck 15+ mins to get drinks order will not be returning read more

The food was okay ... Our issue here was the customer service Our waitress was very dry didn't inform us of any up charges . Seem like she just hated being there .... It was my grandsons birthday read more

Always super busy but delicious, consistent and worth the wait! Busy and loud interior but what roadhouse isn't? read more

Texas Roadhouse - Steakhouses Near Me - Killeen, Texas

Music too Dam LOUD! I had to use ear plugs. No way to get away from speakers. Plenty of TV screens with a variety of shows to view while waiting for food. Food good. Employees adequate and plenty of them. Prices medium to high. read more

I am usually a big fan of Texas Roadhouse in general and this Killeen location in particular. We went for dinner this past Sunday evening and, to be honest, if this was the first time I had been to this restaurant it would have also been the last time. Our server was inattentive at best and the food would have had to improve to rise to mediocre. I ordered a Ribeye with a baked potato and Caesar Salad. My steak was the worst I have ever had. It was tough almost beyond chewing and tasted as if the cook was protecting it from any seasoning. My dining partner's steak was only lukewarm and also lacked flavor. She also noted that her salad was warm. On the positive side, the rolls were warm and delicious and my potato was hot and dressed as ordered. In summary, poor service, long wait, lousy steak. As others have noted, the noise level adds to the misery of the dining experience. Go for the rolls and potato but steer away from the steaks. Maybe the chicken is a better choice? read more

Took my parents over for dinner during a Friday a few days before Mother's Day. We celebrate this way every year to avoid big crowds. My parents don't like big crowds. But this Friday was a decent crowd. I worked this day and as soon as I was done with work, I took advantage of the wait list on the Texas Roadhouse website. It was pretty easy. When I arrived, my parents were already there and I checked in about 20 mins early. In about 15 mins we were told they were ready to seat us. By the time we were seated, we were given their famous bread rolls and cinnamon butter. Absolutely delicious. Our waitress was extremely nice. At first we all ordered prime rib..later were told they didn't have it anymore. We opted to just get the rib eye medium rare. I don't know if it was my mind....it just seems our steaks tastes a whole lot better in Texas. We are familiar with the Texas roadhouse restaurant in other areas, especially back in California where we once lived about two years ago. But I guess I don't recall it being this delicious here in Texas. It was actually pretty good. I actually loved it. The service wasgreat. The environment was nice and our waitress was wonderful. It was a great night. My parents were very happy. And my mom especially was very happy to celebrate with all of us for Mother's Day. read more

Had lunch with my son. Jaz was our server and was very friendly and helpful. Would recommend her as your server

A photo is worth all the words. Really TX Roadhouse? This place is hit or miss but takeout is straight trash. Everything was overcooked, dry, and cold. I can't believe they even tried serving this trash, but they did. read more

Texas Roadhouse - Ordered medium steak, got this cold, overcooked hunk of meat. - Steakhouses Near Me - Killeen, Texas

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During my recent visit at this mediocre establishment, i ran in to various problems concerning the service. first and foremost we reserved a table for 8 and specifically requested that it was a table and NOT a booth, but instead we were greeted with a booth with a table as an extension. after this inconvenience they were unable to relocate us to a table. second off, the "sweet teas" were not sweet at all and we had to specify request that it be sweetened again but the effort was futile because it infact was not sweeter. after this they spilled the drinks on the table and on to the rolls. after this i found a super long grey hair in the steak that was also cooked wrong. cherry on top they don't accept military discount. read more

Dined in. Steak was cooked to perfection, as was the rest of the meal. Althoughthe place was extremelybusy, the service great,

Everything in in town is closed in Killeen so far as I've seen, because a little snow. They've been great, the atmosphere , the staff is in a really good mood today, service was phenomenal keep that up. Never had bad food here). Thanks Annette you're an awesome bartender !!! Thanks for everything read more

Went to celebrate my son and daughter-in-law's wedding anniversary. I don't recall ever going in the past, but I was excited to try. And by the looks of the parking lot, it's extremely busy and packed at all times. Fully expecting a wait, we were seated immediately. Our server Mariana was very attentive and very professional. She checked on us often to make sure we had everything we needed. All the hype about their rolls and cinnamon butter are exactly what you would expect, hot, fresh with extremely flavorful cinnamon butter. We had the fried pickle appetizer that was also served piping hot with ranch dressing and thin and crispy. Shirley had the double pork chop with baked potato and green beans. Also excellent she said. Jeff had the barbecue chicken with corn and mashed potatoes. I had my absolute favorite, which was the three-piece fried catfish with steak fries and fresh vegetables. The vegetables really were fresh also hot. The fish was delicious, thin and crispy and buttery flavored with a cornmeal crust. All in all was very happy. I think if anything it's a very busy place with plenty of servers to meet your every need. The music was a bit loud, but it's just the way it is. There was nothing on as far as sports for the most part so we were able to listen to music videos, all country music. Now, if you're celebrating something special like a birthday a group of the staff will come over clapping and bring congratulations. I would definitely go back to another location. read more

Just ordered the Texas combo steak and shrimp. The steak was not right. I called in and they replaced my whole order. It was very kind of them. I would highly recommend. read more

Tonight, the service was extremely bad from staff assigning tables. We were a party of eight, and we were given a time frame of 50-60 minutes. At 60 minutes, Kylee stated that a group was just cashing out, and they're cleaning the table. At 75 minutes, we were again told by Jordan that 3 groups were cashing out and the tables will be ready soon after. We were offered 3 free appetizers of our choice, our server Jason stated the 3 appetizers were already placed by the manager. Though the front staff was extremely bad (Kylee), our server Jason was great. The meals were the only comfort for the night. read more

I will never get food from there. My Husband had ordered food to go, and at home, the steaks where disgusting so where there fries, I had to go to the hospital, where the doctors said that I had food poisoning. I was in so much Pain. Never ever are we getting food there. And if you do make sure that you got good medical insurance. That's all I'm saying. read more

Great food and atmosphere had a wonderful time. Our sever Charles did an excellent job watching over our table and all his tables. Spot on service for all of us. Great recommendations in steaks and sides. All steaks were cooked to order and arrived promptly to the table hot and up together. Bone in Rib eye melted like butter as I was eating it. We also had the Dallas Filet with loaded sweet potato. Single grilled Pork Chop was spot on also and not over cooked and dried out. Sirloin steak and a perfect medium rare as ordered. Fried pickle appetizer was wonderful hit to try it. Rolls were to die for that they bring to your table they kept flowing all night long. Great night and do wonderful to see some of the restaurants back in full service with all their staff present. read more

Texas Roadhouse - Menu - Steakhouses Near Me - Killeen, Texas

Things go wrong, it happens, its how a restaurant handles it going wrong that makes a difference. Served raw, yes raw filet medallions (ordered med) sent it back, came back...still raw, missing the rice, replaced with corn and the portobello sauce now cold and coagulated. By now my wife has finished her meal. I let the waitress know the steak still raw and just wanted to go. Manager Aurora came out, after more waiting and asked what was wrong. While explaining, she stated "I was asking a question", in a really condescending tone and walked away. She then sent the waitress back out to deal with me. The waitress was great, but this situation is manager country, not waitress country. So be prepared to add insulting to disappointment if they do miss the mark. A good manager can fix anything by how they handle it and is the owners direct representative. Totally missed the mark here. read more

Visited with family and had a great meal. I order the salmon Caesar salad and it was perfect. Service was good, it was our waitress (Amber) first shift after training and she did great. Sorry, forgot to take a picture. read more

My son and I came here for a quick dinner and a beer. Our waitress was FANTASTIC! The food was good and the cold beer was great. The restaurant was very loud, let than any other Texas roadhouse I've been to, but it adds to the ambiance. Overall, great service, but a little too loud for me. read more

Texas Roadhouse - Steakhouses Near Me - Killeen, Texas

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Celebrated my bday with my girlfriends last Saturday! They were super busy and we waited for 45 minutes for our table. Someone told us that you can go online and get on their waitlist. As soon as we got seated the service was pretty quick. If you want something intimate, this is not the place to be, it gets pretty loud here. Me & girls tried their frozen margaritas, they were light and be ready to get a brain freeze. I think I'll order on the rocks next time. We all had ribeye and everyone's steak was cook to perfection except for one. She wanted medium and got well done. The bread with cinnamon butter was the bomb and today I learned that you have to ask for the peanut. They're pre package and were pretty tasty. Our server was nice enough to give us more. Since it was my bday, my friends had the staff to sing for me. Great Celebration! read more

Texas Roadhouse - 14 oz rib eye & mash potato - Steakhouses Near Me - Killeen, Texas

Okay so you know when you need some food at night all my Cbd smokers will understand this lol So my boyfriend and I were like why not have a late night steak. When we arrived we're greeted and seated our server was super attentive I meant to ask her, her name before I left! But it's all good. We didn't order any appetizers because we're still watching our figure and majority of the appetizers were fried lol My boyfriend order the mango margarita on the rocks with salt it was very tasty I had a-couple sips! I ordered the Gin blossom it had a good kick I would definitely suggest this drink I was perfect after 2 lol As we enjoyed the complimentary butter rolls with cinnamon & sugar butter were finally ready to order! My boyfriend ordered the 20oz Bone in ribeye (w/ gilled onions on top) mash potatoes with cheese & bacon & Mac and cheese with 6 side shrimp! He said his steak was good perfectly and the cooks did an amazing job! I ordered the Dallas filet 8oz (w/grilled mushrooms) I always order my steak Medium-Rare and it was cooked to perfection!! With the loaded mash potatoes & green beans this was the best late night meal I cleaned my plate empty! We will be coming back for the amazing service & food! read more

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One word. NOISY. We decided to have lunch Saturday at Texas Roadhouse. Initially we were seated at the bar without being asked if it was ok. I asked the hostess if we could be seated somewhere else that was not as noisy. She rolled her eyes and seated us directly under a loudspeaker. We asked the waitress again if we could be seated somewhere quieter. She explained that there were no quiet tables in the restaurant and that it was load everywhere. The roar of everyone talking over the music was incredible. This is a restaurant, not a dancehall. Defiantly will not eat here again. James read more

If I can give them ZERO STAR I would choose it over one star. The disrespect from this place is unbelievable. We were all I guess "underdressed " and they think "we can't afford their food" so we ended up leaving because I will never spend my money with disrespectful people employed in this place. read more

We hadn't been to TRH in a while and this was by far our best visit in a long time! Our servers name is Dylan (not sure on spelling, he has a beard, glasses and tattoos on his arms). He was very nice and attentive, but not overboard (no one likes being checked on with a mouth full of food every 5 minutes). What really stood out was his generosity and inclusiveness to our kids, not just with us. When bringing a second juice box for our youngest he hid the second one because his kiddos chug it before they get their food (as do ours), we always hide any extra drinks for our kids for that reason. Without asking he brought more apple sauce for our child as well! Hot and fresh rolls each time we received them. Overall, it was outstanding service and great fresh food! It was by far one of our best nights out as a family lately! The rest of the staff was very friendly too! read more

I ate at Texas Roadhouse on July 16th. I had an interesting and finally somewhat infuriating experience. Before we went, their web-site was adverting early-bird specials on Monday until 6:00 p.m. (which is still posted on their website now 3 weeks later). We invited some friends and arrived about 5:05 p.m. We drove about 40 minutes to get to the restaurant. We were seated immediately and I ordered a Martini. The staff was obviously young and inexperienced. I ordered a Sapphire Martini, dirty with olives. After about 10 minutes the waitress brought some drink that was blue with a lemon. I explained that this was not a martini, she said the bartender didn't know how to make a martini and looked it up. I sent it back and she then told me you had to order off of the drink menu. O.K., not a problem I ordered an "Old Fashion" from their menu, which came in another 10 minutes. Again no problem. The waitress came back to take our order a few minutes later as they were quite busy. When we finally ordered it was 5:34 p.m. She told us that we could not have the special as it ended at 5:30 p.m. It is still (3 weeks later) still posted at 6:00 p.m. on their web-site. I asked to speak to the manager since I knew the waitress could not resolve my problem. AT THIS POINT I WAS NOT UPSET OR MAD, MAYBE SLIGHTLY ANNOYED AND SOMEWHAT AMUSED. NOW THE PROBLEM! The manager came over and seemed to have an attitude. Instead of saying "how can I help you, he immediately said "I am here to mediate the problem between you and the waitress". No mediation was necessary as I had no problem with the waitress, the drink, the bartender, or the slow service. I only had a problem being told that I couldn't get the special. I said we only needed to get the special. He kind of ignored this and said that they didn't have Sapphire and I could have had Tanguray. I said that wasn't offered, but the issue was not the drink, it was being told that we couldn't get the special. He continued to explain the issue at the bar, which was not an issue to me. When I brought up the issue about the special, he said "well, I am going to take care of that" leaving me with the impression he was annoyed with me. He did take care of it, but he has no idea how to deal with a customer! NOW I WAS ANNOYED AFTER HAVING TO DEAL WITH A MANAGER WHO HAD NO IDEA ABOUT CUSTOMER SERVICE. The meal was fine, I left a good tip as the issue was not with the waitress or the service. The staff was young and learning and I completely understand. What I don't understand are managers who can't resolve simple customer service issues in a diplomatic manner. I know Texas Road House is a large corporation and this review will probably not even be read, but I am only trying to help you improve your service. read more

Treated my friends to an evening out here on my last night of a seven day vacation from Buffalo, New York. It was my way of saying thank you to them for hosting me in their home for the entire week. Dining out during a pandemic can be a challenge. Texas Roadhouse seems to have a very good process going and they make it pretty painless. When you pull into the parking lot there is a person at a podium who asks you if you will be dining in or ordering/picking up takeout. If you tell them you are dining in they take down your name and your phone number and you are instructed to go park and wait until they text you to let you know that your table is ready. Much better process than being handed one of those vibrating buzzer things that everyone and their grandma has been touching! We arrived at 6:30pm or so and only had to wait about 10 minutes for a table. Super reasonable. We were sat and straight away ordered frozen margaritas with Cuervo kickers and ice water all around. As we were waiting for those to come to the table we had time to peruse the menu. When our server came back we ordered steaks and BBQ chicken. I loved every part of my visit. We were checked on for refills and what have you just enough but not too much, and the food was cooked perfectly. Good job, TR!! read more

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Went here for dinner,but was alright Big portion, we couldn't finish our food Tasty and flavorful Yes I would definitely go there again Fun environment Easy going and full life Busy place Lots of people enjoying thier time Great service Helpful workers Overall we had a fabulous time read more

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In store, they don't miss. Pickup? Different story. My order has been wrong or missing items more often than not. No trimmings for the 4 baked sweet potatoes, and the cardinal sin of over cooking my son's food. Attention to detail people! Do better. read more

Texas Roadhouse - Does this look like a medium temp steak? Cardboard. - Steakhouses Near Me - Killeen, Texas

John was an awesome server and definitely deserves a 1000000000 dollar raise. Definitely did tend to our needs and made this a great experience even though it was a very busy night. read more

Never got to try this place until visiting my little brother in Killeen, Texas. I will remember this porterhouse more fondly than any other steakhouse I've been to. A perfect rare delivered by the grillmaster and the steak was so tender, beefy, and perfectly seasoned. I totally lost myself in this steak and it's one of those dining moments I'll never forget. The bread and the onion were super good. I liked the breading on the onion a lot. It's been over a week and I still think about this steak every day. read more

Texas Roadhouse - Porterhouse - Steakhouses Near Me - Killeen, Texas

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I love Texas Roadhouse but I like my steak medium well or in that area. I always order it that way and it always gets to me looking rare. I shouldn't be concerned about eating my steak every time i order from you guys. Look how red that is, not even close to medium well. read more

Texas Roadhouse - Dallas Filet* - Steakhouses Near Me - Killeen, Texas

My family and I go every so often. Food always takes long. Today did online pick up order for work. After ordering online, it said food was going to be ready by 4:18. My husband got there and they said it was not ready and we needed to wait for a text. He goes back at 4:25 same thing. At 4:30 we get a call saying our food has been ready. My husband goes to the window and they make him wait AGAIN because they said theyre missing one thing. Ordered snake bites, fried pickles, blossom onion, house salad and 2 salmon ceaser salads. The ceaser salads is usally mine and my coworkers go to. Today the salmom was fishier than ever. Asked for extra croutons and they gave us croCRUMBS. read more

Texas Roadhouse - CroCRUMBS - Steakhouses Near Me - Killeen, Texas

We try and support the local businesses and avoid chains like this. However, we figured we would stop in and give it a try. Very nice experience. Staff was very polite and attentive. Food was excellent. Bathrooms very clean too. We have now eaten here several times in the last few weeks and find it very consistent. The place is always packed with lines out the door (we have always managed to get seats at the bar tho). The management and staff are doing an excellent job. Keep up the good work. Will go back read more