Second visit. I keep wanting to give them a higher rating but they keep messing up. This time everything was great until they brought out the entries: two meals were perfect and 2 were overcooked. A medium steak came out well and the medium well came out very well done. They did remake the steaks but it did take some time. I decided to try their loaded baked potato and didn't love it. I appreciate the effort, and remaking a steak when they overcook it, but you really want them to do it right (even just one time) where everything comes out as expected and you actually get what your order. read more

Texas Roadhouse - 8 oz Hand-Cut Sirloin - Steakhouses Near Me - Johnson City, Tennessee

Good food and service. Steaks are cooked as requested and good cuts of meat. Consistent food chain. Expect a wait as they are always busy.

I normally don't do takeout because something's always wrong and often not hot. However, I did order takeout steak and shrimp with a baked potato and broccoli. Everything was delicious. Everything was included and packaged great. read more

(J.C. location) The food that we order is always good and well/prepared (grilled chicken, grilled salmon, chili, Ceasar salad, salad with grilled chicken, etc.), but the country music is Always too Loud, even outside. We ask to be seated outside and away from the loudspeakers, and asked the server to turn down the volume. It's very hard to have a conversation across the table with the loud music. Why can't the managers fix this? We Won't be back - there are many other J.C. restaurants where people don't have to shout to their dining companions. read more

Service kinda sucks! Fried pickles are to die for! Rolls and butter are delicious! Stake with shrimp was amazing read more

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Raylen the best staff! First time i came to Texas roadhouse in Johnson City he gave me a first and last impression of a good staff already , warm and friendly and accommodating to Customer . Knows How to see the value and importance of Customer . Thank you read more

Food and service was excellent, would have preferred being asked if I wanted to sit on the outdoor patio, as I would have definitely said "no". Car exhaust, humidity and bees are poor meal enhancements I find. Good salmon though. read more

Great food and service. We visited on a very busy Saturday night but the wait time was acceptable and service was so great. Avi was our server and was extremely helpful with orders, taking away plates, checking on us and just awesome all around. Food was very good. My wife is gluten free and enjoyed her meal. As always the bread and butter were so good. We will be back. read more

When I came in the restaurant, it was very crowded. Had to wait 30 minutes on the table and then tookabout 25 minutes to get our food. The food was delicious as always. read more

The main course was good...the bread was good...the salad was awful. Unfortunately I did tell waitress she just said I am sorry which was disappointing. I mean Texas Roadhouse ambience is always the same. However I would go back. read more

Standard Texas Roadhouse experience. Food was served and tasted as expected. Rolls were hot and fresh. Server was superb. The only thing I wasn't impressed by was the parking lot was on the small side with many customers parked in nearby businesses parking lots. read more

Food Exceptional - for the price! Service - Same! Ambiance - was better at their old location as the bar is smaller. Parking was better at their old location too! These restaurants are forgetting that America is aging and we need more disabled parking up close to the front doors! People in wheelchairs too require more seating available! Overall it's a family restaurant, it's loud, and it's NOT a Sports Pub for the young! read more

Had the bone in 20 oz ribeye and it was grilled well, nice it was simply seasoned so you could enjoy the meat. The wait here has gotten a little ridiculous with a heavy focus on to go orders slowing the kitchen down. Seems like plenty of staff but no urgency. Had to even wait several minutes to get a replacement tea when waitress accidentally topped off with sweet instead of unsweet. Lots of hostesses seem to just be a group hanging out together up front. The birthday celebration was cut once but by the 3rd one it was quite annoying. Overall solid ok. read more

Texas Roadhouse - Bone in ribeye - Steakhouses Near Me - Johnson City, Tennessee

Steak, baked potato,salad, rolls, and beer were all prepared perfectly and served cordially and efficiently. The only downside was that I ate at the bar and there was no sports on the TVs read more

Christmas Eve alert ... give them a try on another Night!!! Our waitress and her trainee were kind considerate and polite ! They listened to our first comment of no liquor in my margarita but it is a pre mix so not able to do anything about an ice slushy. The manager was kind to repeat a base mix so nothing could be done to correct my liquor bill or drink!! The great loud country music vibe still creates a good drowning out of other conversations. The chill of the ceiling fan going by our table on a 38 degree night yikes!! The kids chicken tender and my husbands 6.00 loaded bake potato and my smokehouse burger everything was delicious but I like my food hot! Cold no cheese melted on the burger, bake potatoes cold chicken nuggets. I still left a gracious tip because it is not fault of the waitress or waiter! Thank you for reading! I will be back and review on a better night Stay home Christmas Eve and roast chestnuts by the fire! read more

Texas Roadhouse - My slushy - Steakhouses Near Me - Johnson City, Tennessee

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3:00 PM on Sunday afternoon...very busy as usual, but we had used the online waitlist and were seated within 15 minutes. Our server was very friendly and efficient and I got a free appetizer for signing up to their VIP program last week. The food--filet for my wife and me and ribs for my BIL and his wife.--was tasty and properly cooked. The only reason for 4 stars instead of 5 was my baked potato which was warm but not steamy. Overall, a great and reasonably priced meal with good service. We will return. read more

Food was good, Service good, ambiance is too loud for me. It is a fun place to have a birthday party! read more

I was alright burger was ok could have been better asked for sweet tea got sprite I'm happy I got sprite cause Grandma said it was instant tea little games on the thing were fun don't hate it but I don't love it I like it though read more

Herb crusted chicken is to die for. Our waiter Emmitt was amazing just a super nice guy ask for him

This restaurant is a death trap. No thought whatsoever was given to parking. You'll spend 30 minutes just waiting for somewhere to park. And God forbid you're just trying to eat at Chipotle or Chicken Salad Chick in the same plaza because every parking spot will be taken by a Texas Roadhouse customer read more

Do not order any liquor drinks...1oz is really 1/2 oz...steak is still good but you pay for it..complaining doesn't help because they do good volume in patrons...no peanuts?! Thanks for the bread though..#overpriced...and fix your ac read more

The service was really good. That's all though. The place is falling apart. The food was inedible. I got beef tips and tried to chew one and had to spit it out. My husband got kabobs. We were both sick that night and the next day..... read more

0 stars do not go to this sorry exuse for a restaurant were the staff can't even tell the difference between a NY strip and a ribeye just don't go even after having the order corrected the steak was well done to burnt not medium rare as ordered poor customer service overall read more

Plenty of room inside, but was seated outside in the heat to sweat our basses off and fight the flies for my fatty steak I had to spit half of out. Ok service though. read more

Just came from the Texas Roadhouse in JC and the service was HORRIBLE! We sat down at our table and literally everyone else around us was getting service! Then when we finally got someone to come over which was 20 minutes AFTER being seated and the server said there was a mix up... So they took our order and we figured it would get better but NOPE! We had our salads and appetizers BEFORE we even got our drinks! So we requested the Manager twice (Once when they brought the appetizers out and one when they brought the salads! FINALLY she showed up (I didn't get her name but I wish I would have!) So she apologized and offered to take off the appetizers and salads.... well that never happened! So paid for our food and left! BUT we did NOT leave a tip! I mean seriously! This was probably the worst service I have ever experienced! Will NOT go back to this one! I do NOT recommend this place! read more

Food was very delicious, my group order a delivery and it was 30 minutes late. I understand things happen and places are short staffed, but when I called and told me they were leaving in 5 minutes, that clearly wasn't accurate. read more

I'm really sad actually to put a bad rating for a place I love to go. I went to order a steak salad for myself and a burger for my son. Apparently they were out of steak at a steakhouse and lettuce because there were no steak salads today for some reason. So I just ordered the burger and waited for 40 minutes on top of a to go waitress, apparently not knowing how to smile. read more

My daughter recommended that her dad and I go here, so we did and it was Absolutely AWFUL!! The food was SO over cooked that you couldn't even eat it, so we basically wasted our meal bc we couldn't bring it home with us it wasn't worth it,, read more

Got home with a to-go order and not one thing was what we ordered. Receipt on bag was correct and the amount of boxes in the bag was correct, so we didn't think to check before we left the restaurant (because we shouldn't have to do that in the first place). This is the second time this has happened, so we should have learned our lesson. read more

Food : Finally a good steak after two attempts. The Chili was initially the temp it would be after it sat for a while. The Chili ( I was eating as a meal) came out about 15 minutes before my Wife's steak. The steak was ordered Medium Rare and was well done. We sent it back along with the cold Chili. 10 minutes later the chili came out and was warmer but no steak. Another 15 minutes the steak came out and was correct. By that time, the Chili was cold, I ate it. Everything we asked for aka regular butter vs. sweet we asked twice, sauces (57 and tabasco), twice. The check was about $24.86 and I paid with two $20's. There server finely came by and picked up the money with the statement "any change", I said yes please. He came back with a $5 and a $10. When I asked him if he had an y $1's he said no and I did not have to leave him a tip. The is a store that recently reopened so we gave a few months before going by for things to get worked out. Not Yet. This was a Sunday evening 6/9/2024 about 7:00 PM, no wait and not busy. We left at about 8:30. The location is very nice as it is a new store. read more

Stopped in on a Saturday night. I'd been online and thought I had a reservation set up for a table 20 minutes later, leaving my email and text number and getting an ETA for a table. At check-in, they didn't have it. The manager worked to squeeze us in ten minutes later. Service as good, menu was great, food was just right....good solid TX RH visit. Back at the hotel, there was one last button on their website at the bottom of their reservation screen that needed to be pushed...my bad, but did appreciate them accommodating us on a hopping Saturday night. read more

Texas Roadhouse!!! The Killer Ribs and Grilled Shrimp Starter with steak fries was perfect! https://texasroadhouse.com #texasstyleribs #awardwinningribs #texasbbq #boneinribeye #tritip #tritipbbq ##sirloinsteak #carnivorediet read more

Texas Roadhouse - Steakhouses Near Me - Johnson City, Tennessee

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First timers here. A rarity I know! One of the all time best steak and prime rib we have had! Our waiter was a hoot! Mike S. was great! Service was above par for a Sunday when you expect everyone to slack off a little. Mike didn't. Prime rib was exactly like I ordered and wanted. Steak was perfectly charred on the outside pink on the inside. Great food. Fast service. We will be back! read more

Texas Roadhouse - Steakhouses Near Me - Johnson City, Tennessee

Finally got out of the house and had a set down meal...even though I had to crossover to the Volunteer State from Virginia. Great staff and everyone was so lively. Check-in process was easy and not long to wait. Great chopped steak, rolls and salad. read more

Texas Roadhouse - Roadkill chopped steak...mushrooms, onions and melted pepper jack cheese, A1...sweet potato w/brown sugar and butter. - Steakhouses Near Me - Johnson City, Tennessee

Food was good, service good, only complaint is because these places are so popular, there is usually a wait time.

The entrance of the restaurant has the kitchen immediately to the left, and to see a floor so disgusting makes anyone throw up. Im talking truly disgusting. Yes, normal kitchen operation can be messy at times but this was bad. I was with friends so i kept it to myself. Then we went home just to see a dead German roach in the refrigerator!! Im very clean and no roaches were found before in my house. So they came in the bag/container. So if there are roaches on their to go out bags and or containers, that tells you how bad it is. read more

We were ready for a satisfying meal but were told to wait outside for 20 minutes in the 45 degree weather. So we left. The Golden Corral didn't turn us away and the cost was 1/3 of the Roadhouse. They could have offered us a seat at the bar instead of sacrificing a $75 sale. read more

My family and I came to Texas Road House on 07/28/2024 at 12:20ish. We were disregarded, humiliated, and looked down on by the seating staff. We just wanted a table as quickly as possible, so we specified that we could be seated indoors or outside, whatever opened up first. We were reassured that this would be possible and that our wait should be anywhere from 30 to 40 minutes max. After waiting nearly an hour, we saw many families, both larger and smaller than ours, who came after us being seated before us. We went inside and asked how much longer it would be until we were seated and why families who came after us were seated before us. We were told that we were waiting so much longer because we asked to be seated outside. We clarified we only wanted what was faster not to be seated outside, especially if it would take longer. We were told that's not how their system works and that we were set in their system for outside. Understanding this was most likely a communication error, we bit the bullet and decided to wait a little longer. Ten minutes later, we were called in for our table. Once outside, I noticed the tables were small, being able to seat only four people max. I asked the waiter if we could move the tables together so my family and I could eat together (my family lives far away from me, and we haven't seen each other in a long time), but our server told us no. We asked if we could be seated somewhere inside with a table that could seat six. Our server told us no and that we would have to wait at least another 30 minutes to do that. Frustrated and embarrassed by the situation (the server responding very rudely as if we were bothering her), my family and I decided it would be best not to cause a scene and go somewhere else. I'm not writing this review to get anyone to get in trouble. I just hope this behavior doesn't happen to anyone and their family again. Please do better next time Texas Road House. read more

We went on a Wednesday and took advantage of their Wednesday special, which was an 8oz sirloin with shrimp and two sides for $9.99. We were seated immediately by a friendly hostess, then our equally friendly server arrived with bread. He took our drink order, then left us to look over the menu. The bread was fresh and piping hot. The cinnamon butter was soft and good. Our server returned with our drinks and took our meal order. We also ordered the fried pickles appetizer and asked for more bread and butter. The pickles arrived within 5 minutes, along with the additional bread and butter. This bread was also piping hot, but the butter was frozen. It was spreadable in just a few minutes. The fried pickle chips were very good. The ranch dipping sauce was fine, but the cajun horseradish was my favorite. My 20 something dining partner thought the background music was too loud. We asked for it to be turned down a notch and it was done quickly. Our steaks arrived in about 10 minutes. We had each ordered them medium rare. Mine was medium well, another was medium, and the third was medium rare. We decided against having them refired and having to wait. Our server was apologetic and very nice, but it wasn't his fault. We probably should have asked for new steaks since two of the three tasted like they had been frozen. All TR steaks are supposed to be fresh, but something was off for these. The meat had a slight gray color and even a "gray" taste. The one medium rare steak was very good, so I'm not sure what was wrong with the other two. The shrimp were all overcooked. Not quite rubbery but close. The flavor was good though. The baked potatoes are large but not huge. They were a bit overcooked and crumbly inside but the toppings were good. The vegetables were slightly overcooked. They were soft but not mushy. The Cesar and garden salads were good. This was not the quality of experience we have had previously. I'm not sure if management has changed, but the service remains excellent. read more

Food and service is top quality and deserve 5 stars. However the extremely loud obnoxious music totally ruins the experience. They should just convert it to a bar. You can't have a conversation across the table and honestly, it was not a relaxing experience. I won't go back read more