I have been to Texas Roadhouse plenty of times but the most recent visit was after attending a performance at BCPA. It was a Tuesday around 8:30 pm and it was packed. We had a 10 minute wait which wasn't bad. I ordered the Texas size combo with Chicken critters and Sirloin with a side of mashed potatoes. The plating was a bit off putting because the juice from the steak got on chicken tenders and I didn't like that. I asked for onions and mushrooms on the steak but it was drowning the steak. Most of it got pushed to the side because it was too much. Honestly, the only part of my entree that I enjoyed was the chicken critters. That doesn't include the bread and butter because that is always the star of the show here. The customer service was pretty good and fast. I do wish she would have let me know that certain things like the onions were an up charge. I haven't been here in a while and maybe it was for a good reason. I remember the food tasting better but that wasn't the case this time around. I will likely go back at some point but it won't be anytime soon. read more

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We went to Texas Roadhouse, and overall we had a really good experience. The ambience was great, lively, fun, good music, and exactly the kind of energy you expect when you come here. The service itself was good, and even though we were quoted a 20-minute wait, it ended up being closer to 10 minutes, which was a nice surprise. Once we were seated, though, things felt a little rushed. Our server seemed ready to take our order almost immediately, before we'd even had two minutes to sit down and look at the menu. Not a huge issue, just a bit fast-paced right out the gate. I ordered the 8 oz New York strip with a sweet potato and green beans. The steak was cooked perfectly i asked for medium and it was flavorful. The sweet potato was good, but there was a bit too much brown sugar for my taste. The green beans were fresh with a nice hint of bacon, which I really enjoyed. My friend got the smothered chicken with just gravy and cheese (no peppers, onions, or mushrooms) and a side of loaded mashed potatoes, which she really liked--they were fully loaded and satisfying. She also got a side of corn, which she didn't enjoy as much because it tasted a little frozen. Her blue crushed drink was also very sweet--heavy on the syrup and not diluted enough with water. That said, the overall experience was still great. We love the atmosphere, the music, and the energy of the place. Other than feeling a bit rushed at the beginning, everything else hit the mark. I would definitely come back. read more

Texas Roadhouse - Smothered chicken with only gravy and cheese, Corn and Loaded mash potatos - American Near Me - Bowie, Maryland

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I truly can't get enough of this place. It's ultimately my favorite chain restaurant. However, I did have a little hiccup for the first time as I sat at the bar and ordered my food. I received my steak medium rare and i wanted it medium. They ended up fixing it on the third try and received a coupon but I expect better because i do frequent here a lot. read more

I should've read the reviews here prior to coming on my parents' anniversary. We've never been to Texas Roadhouse but heard such amazing things. Unfortunately, this location was not it. Our server, Damien, did not come by the table after being seated for 15mins. Sure, it gets busy, but at least let us know - he did not come by our table once after. Instead, Shelby was the one that saw we weren't being helped and came by to take our orders and get us water and plates. The food did not arrive for another hour later - no exaggeration. We got seated at 6:46 and food was served at 7:54. While we received an apology - there was an issue with one of the burners - I felt like there was such a lack of communication or remittance for the inconvenience. The saving grace was the food, as our steaks were cooked right and delicious. Such a disappointment and we probably will not return. We might try a different location though. read more

Texas Roadhouse - American Near Me - Bowie, Maryland

Way, way too loud. When we talked with the front desk, we were told it wouldn't be so loud when we sat down. I had pretty much to shut down my hearing aids to shut out the noise. It was also unnecessarily chilly. Food was OK. read more

Texas Roadhouse food is always consistent. The service is what makes or breaks it and today Shelby / Shelly was excellent. It was a quiet night for a Friday but we appreciated the break from the noise. read more

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If your main product is steak, then you should know to cook one to order. TXRH seemed to have cracked this code...until tonight, ordered a small filet cooked medium. It came out raw. I politely asked them to finish cooking it. It came back not as raw, but still raw. I was ready to walk out, but the manager offered me another filet and to comp the meal. After an eternity of waiting for my steak, I walked out. I've never had a problem at the Pasadena TXRH, but it's ten minutes farther away. I'll drive the extra ten minutes from now on. read more

Mika was our server. She was very attentive. The service was great! The food was excellent. It was packed in there but it was super loud. And the had people cleaning up the tables right away so others can be seated. Security was there. The place was very friendly and professional. No one had any attitudes. And my order was correct. The Columbia location needs to train with this crew because I will not return there. I will however, come back to this location. Thank you guys for making this a pleasant experience. read more

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THis was not my best experience. We typically love this location as the managers and servers are both relatable, personable and top tier aim to please. This visit was not the same. My daughter and I were dining to recognize my deceased fathers birthday. I ordered and. chose a 17 ounce ribeye from the display and my daughter ordered the grilled chicken kids meal. My steak which I ordered medium came out with no warm pink center. I said this to the lady that brought out the steak along with one of the managers as I cut the steak and she proceeded to select a piece close to the marbling and say a medium well is no pink. I said that is not correct. They proceeded to leave the table. I threw the steak away and wont return read more

Was wanting some steak and remembered roadhouse in Pennsylvania was pretty good so decided to try it out. First of all everyone was very nice and welcoming. Greeted with a smile and took care of us every step of the way. Our waitress Gabby took care of us and suggested the best drinks and we definitely enjoyed everything. I do wanna say this is one of the few times I actually ate all my food. Usually I don't but if I do that means the restaurant did a great job in flavor. There was no music playing but I honestly didn't mind it. Being able to hear my conversation at the table was truly better than loud music playing. Check in ahead of time!!! They have a 10% coupon on Yelp when you check in. read more

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Came in tonight for my mom's 75th birthday. I just want to give a shout out to our waiter DEVIN, and the rest of the staff who made her night unforgettable. Devin was very patient with my mom, I know she can be a handful, and he was very attentive and got the order right on the first try. He was all around great guy. My mom complained about the steak, but nobody told her to get it well done but her. Everybody knows you don't eat no well-done steak. Lol I always have a good time when I come here which is usually on my mom's birthday. It was a good vibe. read more

Too loud in restaurabt and no cibteol of proplevin line waiting Seens to be a safety hazards.

The service sucks. The food is tasteless. The rolls are burnt and stale. It used to be a good place but it's honestly down hill. Not coming back!!! read more

Texas Roadhouse - Drinks were not refilled for 30 minutes. - American Near Me - Bowie, Maryland

Food was good as usual, but they ran out of Straws and no one informed anybody that they ran out. They was giving them out as it was a secret . Mind our waiter told us that they ran out . & we order drinks and all. read more

Great Time at Texas Roadhouse in Bowie, MD that's All I can Say!!! Slight flaws but Everything Still made it a Great Time read more

Texas Roadhouse - Delicious - American Near Me - Bowie, Maryland

My husband and I don't eat out much. Two times, separated by three years time, we dined at the Bowie Texas Roadhouse. My family in Tennessee love this franchise and I buy them gift cards for it every year. Their local restaurants in four different Tennessee cities, must be really good because they appreciate good food. All I can say is my experiences over two visits leaves me saying I'll never go again to the one in Bowie. Both times I particularily instructed the kitchen to make sure my salmon was not overcooked. Both times it was. The vegetables were cooked to mush. The last server was excellent and we loved him, but the previous server left much to be desired. Both times we signed in to the wait list and were told 10 minutes. Try over 30 minutes both times. I'm saving my money and going elsewhere. read more

Arrived at opening and found staff energetic to host guests. The bread basket was served immediately and hot. They were scrumptious. The kitchen staff delivers the food and many needed hair covers. I ordered the catfish and fries in which I enjoyed. read more

The food and drinks always hit the spot at TR! My friend and I just wanted a chill night out so we chose to come here and sit at the bar, Amber was our server. Service was quick and she was very attentive! Our only issue was it was so cold inside that we had to keep our jackets on which made it uncomfortable trying to eat. read more

Great experience.. Upon being new customers we were greeted by the manage who came over with great energy!! She gave us multiple samples to try which was damn good especially the smothered mushrooms. Our waitress also had great energy and I was able to order some really good drinks. The atmosphere was loud and packed.. everyone seems to be enjoying their self.. I ordered the combo of bbq chicken and ribs.. I bussed that bad boy down like I haven't ate in years.. looked forward to returning to Texas Roadhouse soon. read more

Texas Roadhouse - Combo Grilled BBQ Chicken & Ribs - American Near Me - Bowie, Maryland

We went here on a Thursday and it was not busy which was great because I was hungry! Our bartender was Shae. Let me start by saying she was amazing. She was attentive, knowledgeable about the menu, honest and funny! I would come back to this location just for her! Ribeye was on point and cooked perfectly. Salad is a must because the ranch here is top tier. Catfish fried hard was recommended by Shar and it did not disappoint! It was so good. The rolls are always hot and delicious. read more

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Texas Roadhouse deserves to get some stars they are good service is good food is amazing 10 out of ten hands the food is amazing and good I would refer friends and family to eat at Texas Roadhouse for any special occasion read more

SHOUT OUT to our server Omar! He was the BEST server we've ever had here but please note: we have NEVER had bad or even questionable service here. The food was on point. As usual, we were pleased with our meals (all the way down to the baked potato, sweet potato and house rolls). Check out the pic of my HUGE country fried steak! MINOR complaint: the dressing in my Caesar salad had a tad too much mayo but, again, that is a MINOR complaint for this visit. It's more than QUICK, CHEAP eats ... we come back as often as we do for valid reasons. GO yourself and tell them you saw it on Yelp. read more

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For Mother's Day, I decided to take my mom to Texas Roadhouse, a spot we had yet to try. I know what you're thinking--going out on Mother's Day is always a gamble, and yes, the two-hour wait to be seated was insane. But let me tell you, the rolls with cinnamon butter made the wait worth it. I think I asked for more rolls at least four times because they were just that good! Once we finally got seated, our food arrived within 15 minutes, which was impressive given how packed the place was. I ordered a 6oz hand-cut sirloin topped with grilled onions, fries, and a baked potato. Double potato for me! The steak was cooked exactly how I wanted and was seasoned to perfection. Despite the long wait, Texas Roadhouse delivered a fantastic dining experience. I'd give them 4.5 stars--minus half a star for the wait, but honestly, it was worth it. Looking forward to coming back soon! read more

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Came in on Saturday 12/14/24 with a party of 8 after the Army Navy game. Tee (Tiana) was our server and she was fantastic! She took great care of us. Our food was served quickly and it was all prepared correctly and served piping hot! read more

Be careful when using the kiosk To pay your bill. Last week my family went to TX Roadhouse, the server and the food was great. Unfortunately, when we used the kiosk to pay the bill, it overcharged me on the tip. I clearly chose %18 percent, but the kiosk charged me almost 23.23% ( a very unusual amount). When we called it to the manager's attention, she said that it was a problem that occurs when more than one form of payment is used; that the problem could not be corrected in the store; and that I would have to call corporate. When I called corporate, the woman I spoke with seemed almost annoyed with my call, but said that she would correct the problem and send me a new receipt. When I got my new receipt, it showed the same amount and did not show a credit to my Visa. My question is: Why would you allow your customers to use a kiosk system that has a known problem, and why does the issue result in an increase of the tip amount by over 5%? It makes me wonder how many times I may have been overcharged in the past. read more

Texas Roadhouse Bowie No, you can't sit there! No bottled water! No virgin drinks! No peanuts in the lobby! Our INVESTMENT CLUB luncheon where we were CONSIDERING TEXAS ROADHOUSE STOCK AS OUR NEXT GROUP PURCHASE (and we'd said so) was off to a rocky start. The dough and rolls are fresh made/baked. Unfortunately the server needed reminding to bring them. By the time one of our members noticed the dusty ceiling fan, another member nicknamed this the Outhouse... Long wait for food 3:10 to 4:39. The server apologized and explained that she'd been on leave, which we appreciated. Overall, the food was standard for Texas Roadhouse but the hospitality and professionalism need work. Management needs to take a serious look at their staffing levels and recruit some team members. Further, management needs to deploy hospitality/customer service training ASAP. read more

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I have very intentionally avoided dining at this establishment in quite some time. However, when your baby boy makes a request for his birthday dinner, you humbly oblige. I can unfortunately, but most assuredly say they have made no changes. Thank God for family and fellowship. Our wait time was considerably longer despite being on the waitlist 15 minutes prior to arrival. Entrees were brought out one at a time in 10 minute intervals. To go boxes were requested and forgotten multiple times. The silver lining is that the rolls are still delicious. read more

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No stars. Terrible customer service. Spoke with Kayla Williams who was very unprofessional and nasty to me. I'm a recent handicapped individual and unable to come to the window to pick up my order. She was not empathetic nor caring to help me in anyway. She also transferred my call to take out who answered and put me on hold and never came back to the call. I will be going up the chain to the owners of this particular restaurant. They do not deserve to be open. read more

I can't believe I didn't take any photos! This was our first time here and I'm glad to say it lived up to the hype! There is literally something for everyone here. We put our names on the waiting list to skip the wait time (if you're going on a Friday night, I'd recommend this) and got a nice booth upon arrival. Our server Jess (JB) was awesome she welcomed us as first timers and let us know her favorite menu items. The manager came over and gave us some of their sides as a welcome--another perk! We ended up taking some food (and those delicious baked bread) home, that's how big the portions were!! read more

This venue offers good serving portions and variety of menu options. Overall the items are prepared well. The blooming onion is not as oily as outback steakhouse but it needs a bit of seasoning to add flavor. The apple pie would be better with actual chunks of apple and seasonings. read more

A super negative experience with take-out last time, I only returned because it was my in-laws pick to-go; but same miserable experience over again- while Texas Roadhouse flavors are good- the take-out at this location has consistently been gross- their to-go containers used for each selection are way too big, causing the dishes to move around-everything looks thrown in..I seriously get concerned they are someone's leftovers packaged They do supply ample rolls- but like too many rolls-and they forget stuff we actually asked for/ordered. read more

I recently visited the Texas Roadhouse location in Bowie and, unfortunately, the experience left much to be desired. While I appreciated the ease of using their website to join the waitlist and being seated promptly upon arrival, the positives ended there. Upon being seated, I found myself directly under a strong blast of air conditioning, which made the entire dining experience uncomfortably cold. When I asked to be moved, I was told I'd have to rejoin the waitlist--an unreasonable solution, especially given the discomfort. My wife's drink took over 30 minutes to arrive with no explanation, and although a manager did approach us regarding the A/C issue, nothing was done to remedy the situation, leaving us feeling ignored and frustrated. To top it off, when our food finally came out, the busser initially delivered it to the wrong table. These compounding issues made the evening more frustrating than enjoyable. I've been to other Texas Roadhouse locations and have generally had good experiences, but this particular visit to the Bowie branch was disappointing from start to finish. I hope they take these concerns seriously and work on improving both customer service and internal coordination. Great for ordering take out because the food is amazing, but lacking in the dine in option, especially for datenight. read more

Very busy place, service is prompt albeit not the best. Steaks are great, had to send mine because it was overcooked, second try it was awesome. read more

Food was good, Lynn was very nice and kind and helpful Was busy, but the service was quick. Overall, the place is clean and enjoyable read more

Texas Roadhouse - 8 oz steak with shrimp - American Near Me - Bowie, Maryland

The service in the bar was far from "legendary". The bartender Fallon could be found in plain sight chit chatting with two managers and another staff all seated in a nearby bar booth instead of checking on the well being of the paying customers with botched orders and bills. Thanks for reminding me of the reason why I don't frequent this chain steakhouse. read more

Yesterday my friend and I wanted something good to eat, and Initially, we were headed to get hibachi, but the wait was extremely long (1hr & 20 mins, to be exact). We started brainstorming, and my girlfriend threw out Texas Roadhouse as an option. We decided to dine here for old time's sake. I got us added to the waitlist & drove 15 mins to this location. I texted once we arrived & in like 3 mins, I received a text for us to head to the hostess booth, and we were immediately seated. Within a minute or two, we were greeted by Shai, our server. She was pleasant, had a unique sense of style (loved her eye jewels & heart nails), was very helpful to us indecisive folk, and had excellent customer service. We were undecided on which starters to try, so our awesome waitress, Shai, suggested getting the combo appetizers (you can select up to 3). We went with the mild boneless Buffalo wings, fried pickles, and twisted mozzarella sticks. Everything was delicious, an excellent choice on account of Shai. Shai, let us know that our bread was being freshly prepared & it came out piping hot! Let me just say; these rolls were so scrumptious that we had to get more for our table. Now on to the entreés, my girlfriend decided to go with a half rack of ribs, a caesar salad (with a dressing made from scratch), and a baked sweet potato with toasted marshmallows and caramel sauce. My girlfriend said her food was delicious, hot, and right on time. For my entreé, I went with the 5 oz grilled salmon; I went with the buttered corn, loaded mashed potatoes, and added a side of shrimp skewers. My food was delicious & just as tasty as the first day I stepped into this restaurant a few years back. Shai kept our glasses full and ensured we had enough condiments and anything else we needed. I'm big on customer service, and Shai was on point with EVERYTHING!! I had to let her know personally how amazing she was because excellent customer service is hard to come by. She deserves a raise If it's not already in the works. Thanks again, Shai, for taking care of your customers & we'll see you soon! read more

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Texas Roadhouse is one of my favorite places to go for fried catfish. It's my go to meal. Every time I go I say I'm gonna try something else, but I always end up with the catfish. This time was no different. I arrived at the restaurant, and went inside to place my to go order. I was told that to go orders can only be placed via telephone or via the website. So I headed it back to my car and placed the order through the website. After I placed my order, I received a text confirmation message instructing me to pull into a numbered parking space & text HERE & my space number. Thirteen minutes later, I received a text saying that my order was ready. Shortly after someone headed out to the car with my food. The process was so easy, seamless, and quick. They have really mastered this to go ordering/curbside pick up situation. I could tell based upon the number of parking spaces that were reserved for curbside pick up. There had to be at least 20 spaces. I'll definitely be back to order more to go orders. I just wish there was a way to purchase extra rolls & request extra sauce in the ordering process. They give you two rolls per entrée, but if I was dining in I would easily eat 4. As always, my catfish was delicious, and I love the remoulade sauce that comes with it. For my side I had a loaded baked potato and a sweet potato. I know that's a lot of carbs, but I split my meal into two servings and have one potato and add a salad with each serving. They make a really good baked potato. First of all the potatoes are always huge. I think there's a height & weight requirement. Lol. They're a little salted on the outside so I always end up eating the whole potato, skin and all. read more

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You definitely need to try Texas roadhouse in Bowie! The food is always excellent and the service is top-notch. Ask for Tasha as your server! She is amazing. We met Denise, the manager as well, and she was just as nice and amazing as the rest of the staff!! Definitely give this location a try you will love it!!!!! read more

This place is only good for the rolls!! I think this establishment is single handedly ruining the brand. I placed an online order to be ready an hour after it was submitted. Due to their poor service, I did not receive my food until 45 minutes after the order should have been ready. This amounted to 1 hr 45 minutes after the order was placed. I obviously notified the manager on duty, Kendall, of the issue who advised I would get a refund and it would take 1-3 days. After a week, I did not receive the refund. After several days of me calling the establishment, I was finally able to speak with another manager, Kayla. I spoke with Kayla on 5/10/24. Kayla explained that Kendall passed the refund request along but it was not completed. I received an email shortly after speaking with Kayla stating the refund was processed and would take 1-3 days. As of 5/21/24, I had not received a refund. I again ventured to call the restaurant. After being on hold for approx. 15 minutes I was passed to the General Manager (who I later learned was the Owner) Jim. Based on the previous emails I had been sending, Jim was already aware of my complaint. He advised there was no way for him to process my refund to my gift card. As a resolution, he sent me a voucher. The voucher had an expiration date. Several issues are at play: 1) Other managers should have been knowledgeable of this and I should have been told this 3 weeks prior when the initial complaint was made to Kendall 2) it shouldn't take almost 3 weeks to resolve a customer issue. Someone should have responded to my numerous emailed complaints 3) the voucher had an expiration date. I used ACH to purchase a gift card. Gift cards do not have expiration dates. Therefore my voucher shouldn't be limited in the use either 4) while Jim did apologize for the inconvenience he was not sincere in his apology and he definitely wasn't empathetic. He failed to actually listen to the concerns and instead chose to rush the discussions. As the owner, he did not do everything he could have done to rectify the poor customer service or retain me as a customer. for an issue that lingered for almost 3 weeks, it is not enough to simply offer a voucher for what was lost (especially if it expires) but you must go above and beyond for the inconvenience. Word of mouth goes a long way in earning profits. I certainly will be doing everything I can to ensure the discretionary income of Americans isn't funneled to establishments that don't care whether they get your business or not. read more

The girls at the to go window were very nice and asked me to do a survey that would be sent to my number but I never got it. I promised to give them 5 starts and this is the best I can do. Great location and very sweet workers. read more