Arrived for CT, filled out the paperwork and had a short wait before my name was being called. The…read moretechnician directed me to the machine, explained what the scanner was about to do, and asked if I was comfortable before beginning. Very helpful! The appointment, from beginning to end, was great due to the staff team.

Was referred for CT scan 5 days ago following blunt chest trauma. Chest X-ray showed 5 fractured…read moreribs. CT scan was done to rule out other injuries. Standard of care for results of trauma CT is 15 minutes. It has been five days and still no report. The only thing I got out of them was that they thought that I might have cancer on the abdominal CT, then nothing in spite of numerous calls. I had an abdominal CT in 4/24 at the hospital a block away. I told them that they needed to compare the two CTs. They did not think that it was in their job description to do the comparison. With my 5 rib fractures, I had to drive to the hospital, wait for them to burn a CT, take it to Hunt and wait for them to copy. Now, five days later, I am still waiting for results and concerned about the possible cancer diagnosis. The staff was courteous, but the radiologist(s) were lazy and negligent.

Great location and Friendly staff.(Sunnyvale location) Procedures always explained and I get a LOT…read moreof tests and procedures done so believe me I rate them as I see them. I left Baylor Scott and White Digital Imaging of Forney although closer to my home for Envision but it is worth the bit longer trip (only two exits up) for being treated with respect and courtesy -Thanking everyone at Envision -Shelley Oliver

I will never come back to this place. I tried it and never again, I should've stuck with…read moretouchstone. Horrible miscommunication, and no accountability especially from Cheyenne. Instead of saying sorry for the miscommunication she tried to make it out to be my fault. The only positive was the sono tech. Avoid if you can there's better places with less of a headache.

I've been using Baylor Family Medical for 20 years now for issues great and small. This was my…read moreannual visit but to their new building. It is much larger than the old North Garland facility with what looks to be an emergency center in part of the building. After circling one time to get my bearings of where the clinic area was located I entered. I should say the reason I've stayed with Baylor all these years is personal, friendly service and diagnostic advanced care. So it was good to know progress and growth had not dampened those attributes, but as one should expect- made positive strides in my opinion to advance both service and care with a bit more speed. Being employed in tech I immediately appreciate their use of new "stuff", from the Phone app to the gear they employ for even my simple checkup. Nothing like speed when your waiting on the numbers! Service- It's a big place but after determining where clinic was from the entryway shingle, I was greeted warmly and escorted to the area where my new doctor served. Short wait- very good first visit with "new" Dr- some diagnostic tech and I'm done. While I was out in under 1 hr, even with a meet/greet the new doctor, I felt very good about the visit and Baylor. This was a Friday the 13th visit but I had some lab results on Saturday via the Baylor app and full results with Doctor recommendations Sunday evening. Pleased to say the least - 5/5!

Let me start by saying that I have used doctors in this system for over 30 years. (I miss Dr…read more Hoss.) The doctors, nurses and medical staff working for Baylor are always great. However, BSW is now adding an extra $300 "Hospital Facility Fee" to every doctor visit. My last doctor visit was $300 to see the doctor, $150 for blood tests done in the dr office, and a $300 Hospital Fee. $750 for a single office visit. Baylor is "nonprofit" in the same way the Epstein Class are "taxpayers". (Their CEO made 10 million dollars last year, and nobody on the board was paid less than a million. So...)

I had such an incredible experience at White Rock Family Health, and I just have to share…read more NP Angelina is absolutely amazing. She is so attentive, truly listens, and makes you feel like you matter the moment you walk in. All of my kids love her, and that says a lot... especially with teenagers who don't always open up easily. She has such a special way of making them feel comfortable and heard, which means everything to me as a mom. I honestly can't say enough good things about her. She is a truly special human, and we will not be going anywhere as long as she's there. I also want to mention Al, one of the nurses, he's been with the office for over 10 years, which really says something about the kind of place this is. He's always kind, welcoming, and consistent. It's people like Angelina and Al that make going to the doctor's office a genuinely positive experience. So grateful we found this place! And sorry it took me 10 years to create a review. But she is incredible I had to stop and leave one.

Customer for many years, bilingual, adults, children and seniors. Easy scheduling, friendly staff,…read moreeasy parking, convenient location.

4 stars?!? No way; this is a 5 star operation…read more In a world where mediocrity rules the medical industry, this clinic is a unicorn. From the front desk to the after care and everyone in between, the level of professionalism, expertise and positivity was impressive. One of the best experiences of my life. All I can say is thank you and don't change. You are the best. 6 stars on a 5 star scale.

Great staff friendly professional service highly recommend this place to everyone who needs…read moresomething done by a Dr.

Staff is very friendly and professional. This is my second time to use Touchstone and would highly…read morerecommend them.

high quality and care for me. thank you for doing such a great job helping my doc prepare for my…read moreknee replacement surgery, thank s

Had my colonoscopy here and I have to say it was a great experience. Nobody likes this procedure,…read moremy anxiety was high when I walked in and from check in to end of procedure I was treated with respect and kindness, even the person walking me out to my car was attentive and had a positive attitude. Shout out to Jada, she put my IV in with no pain ( not an easy task)

Awesome experience.. AMAZING staff, nurses genuinely friendly and well versed in their role. They…read morevalue your time and get you in and out. The whole process from setting appointment to procedure was effortless. Dr Keduka was professional and courteous. Great for first colonoscopy!

The staff was incredibly helpful, and the nurses took great care of us throughout the entire…read moreexperience. The patient care was wonderful, and I felt genuinely well cared for during my surgery. I especially appreciated the follow-up call from the nurse after the procedure to check on my recovery. Overall, a very caring and supportive team.

I have chronic issues (as an US Air Force veteran) so I have had medical emergencies numerous times…read moreand surgeries and been to various hospitals due to these issues. This hospital is the only one I trust to go to and the care is always so amazing with staff going above and beyond. This means so much when having to deal with health issues frequently, which is not pleasant at all but the staff always has amazing attitudes and the care has always been top tier. This hospital needs to be the hiring manager for ALL medical facilities!