I was being treated for Plantar Fasciitis and the staff was very professional. The clinic was clean…read moreand organized and on time for appointments. I got used to other clinics making me wait an hour or more past my appointment time to get into the clinical room and then wait some more. I was pleasantly surprised that was not the case here. The Dr. was not rushing to get out of the room to the next patient, listened to my concerns and offered me options for relief.

My experience with this practice was not pleasant. Dr. Zhao is a good doctor, but you see his PA as…read moremuch or more than you see him. I should have left after my first visit when patients were left standing out in the cold last winter. It was after lunch and the office didn't unlock the doors for 20 minutes after their office opened back up. They said they had an office meeting that ran over. The patients were very upset. I know because I was standing outside with them. I overlooked that, but the first time I tried to call, after what I thought was an error, went unreturned. This was my second visit. The text I received, showed my appointment with Kyle. I tried to call about that, but my calls were not returned. I mentioned that to Dr. Zhao who immediately took notes and had the office manager call to apologize. After more visits, I had a minor surgery that was over $109, 000. Even with insurance, I'll spend the rest of my life trying to pay off. That doesn't include his dr visits or therapy visits. Almost a year rocked on and my last visit was with Dr. Zhao. I purposefully asked to see him for my appointment because I wanted what I thought would be my exit visit to be with him. After the tech took my blood pressure and asked a series of questions, she told me Kyle, the PA, would be in to see me. I told her I made that appointment with Dr. Zhao, and at that point, she said, "Let me see what I can do." I could hear people laughing and talking right outside the door, but no one came to say, "Just a few more minutes" or anything!" After an HOUR in that room, I stuck my head out the door and said, "I've been waiting an hour. Do you know how much longer it's going to be?" The tech said, "You are next." After another 5 minutes, Kyle, the PA came in. He said I'm going to access you and then Dr. Zhao will come. You could tell he was mad. After he did a quick assessment, Dr. Zhao came in. I told him an hour of waiting is too long. He just said, he has Kyle to help with some of the appointments. I told him I understood that because many of my visits had been with Kyle, but I specifically asked for him on the appointment whereI was hoping to have the restrictions lifted. The restrictions were lifted, and I could not wait to leave that office. It seems the price of healthcare is rising but the level of care isn't. Needless to say, I would not recommend this office.

It's not like anyone is glad to be going for a gastroenterology procedure. But friendly staff,…read morepunctual schedules, and a nice balance of direct professional communication with appropriate humor makes it as good an experience as you can ask for. I'm of the age of regular maintenance and checks, so I have no problem coming back here when it's time.

Awesome experience.. AMAZING staff, nurses genuinely friendly and well versed in their role. They…read morevalue your time and get you in and out. The whole process from setting appointment to procedure was effortless. Dr Keduka was professional and courteous. Great for first colonoscopy!

I've always had a good experience here from the doctors to the nurses to the receptionist. This…read moretime around, Nurse Leticia was great and handled my IV with care.

I wouldn't recommend them as they are for profit. They require $300 upfront if your a self pay…read moreand offer no charity. There website doesn't list this information. Which is dishonest as patients who need care have to find a different provider when they are in pain and suffering. I do not recommend unless you have insurance and even if you have insurance they will charge you upfront. So basically let you bleed out until they see a credit card.

We have been here a couple of times and they have been over the top amazing. I was able to easily…read moremake the appointment. We filled out the paperwork and was taken care of promptly. I highly recommend going here. I am grateful to them.

The receptionist was rude and unprofessional. She had an attitude. The practitioner was kind.read more

I've been a patient with Dr. Amir Khan (Pulmonology) and David Mason (Thoracic Surgeon) since 2012…read more I initially began seeing Dr. Khan in an effort to manage my Tracheal Stenosis. Over time, my respiratory health continued to de line and he referred me to a Thoracic Surgeon for further treatment. Over the past few years, I have had several Broncoscopes with balloon dilation. This year, I was forced to make the hard decision to install a permanent tracheostomy. My trach has increased my quality of life ten-fold. I am able to truly live again and not be tied down at home on continuous oxygen therapy. As a matter of fact, on January 12, 2020 my family and I will board the Carnival Freedom for a seven day Caribbean Cruise to the Bahamas. I have recieved 9 years of continued and excellent care from Dr. Khan and the staff at Pulmonics Plus. #myStoryContinues #trachLife #trachPride

We have never seen the doctor in over two years. The office staff is normally not helpful. It has…read moretaken as long as two weeks to get a return call concerning medication.

I love a healthcare practice where everything is in house. LabCorp is in the building and they send…read morethe request directly there so he just go down the elevator and get your blood work before you leave for the day. They are also connected with other specialties besides family practice in this large group. They have cardiologist, orthopedic surgeons, gynecologist, eye, doctors dentist it makes the sharing of information about your health with your Primary Care Physician seamless and easy.

Keeping it at 1 star. The phone response has much improved but the clerical staff are not very…read morefriendly and they are just not personable or professional. Last thing I want to see is a nurse wearing headphones or who has to ask the patient what their weight was because they "forgot" and they do the bare minimum. Maybe Vanessa was just unique and cared for her patients but their replacements are there just there to collect a check or so it seems. This place has lost everything that made it great, and can't bring myself to recommend them to others. Do better or at least do something.

I can't speak about the whole clinic as a whole, however wherever Dr. Campbell goes, I'm following…read more Whenever I have a concern, Dr. Campbell takes the time to listen, which is extremely important especially when you have lots of things going on. She doesn't just specialize in cardiac but also oncology which is a plus for me as I fall into both categories. The quality of care provided by Dr. Campbell is top notch. Now the thing that irritates me is the check in, showing my ID in order to get to my doctors office, especially when I'm running late but I'm sure there's a purpose for it, I just don't know it.

This hospital took the best care of my sister out of any of the hospitals she has been to. The…read morestaff was excellent and doctors were very thorough.

My precious daughter had surgery at Zale Lipshy today…read more She checked in at 5:30am, and she called me at 5:35am so we could pray together. My son-in-law (What's his name) tells me that everyone at ZL was caring and kind, and that's what I needed to hear. She's home now, and it seems like ZL was good. Thumbs up!

The customer service and the facilities. If you are a patient at UT Southwestern and they…read morerecommend you go to Zale refuse...go home and wait or go to another hospital. They transported me to Zale for surgery. It was an absolutely awful experience. I went over 24 hours with no food. It was an awful experience. I can't express enough how if you are not unconscious don't come to UT Southwestern if you have to go to Zale. If there is no room at UT Southwestern GO TO ANOTHER HOSPITAL.