Ive been in Austin for six months and have played at casinos all over. Ive had 14 sessions at TCH. Here are the cons and pros.
What this place is missing mostly is consistency. First they had a bad beat, then that went away.
Some of dealers let the regulars skirt the rules. When really everyone should be treated the same.
On top of that the dealers, most of the time, get upset when you call them out on a mistake and are wrong. An attitude adjustment would be nice.
They are just not well trained professionals. Still a growing pains process it seems like.
Ive had two incidents where my chips have been miscounted cashing out. By two different people.
The tables are terrible, 1,10 seat cant see shit except for one half of a table that they are on.
Second the hourly rate is okay, as long as the dealer is getting at least two orbits in a half hour. Ive had sessions where its been 8/9 hands. Which at that point, you cant beat the rake. Furthermore scheduling breaks during the tournament an hour an 20 minutes after its began is another way to increase rake. We see that.
Don't get me wrong, i don't want anything for free, but i also have little incentive to keep playing tournaments. You want people incentivized.
The ATM cost an arm and a leg $5. Why? Ive used this ATM 4Xs and have regretted it every time. Implementing a $3 ATM will stop people from leaving and you should have a row of them.
Security does not make me feel any better. Ive left kind of watching over my shoulder a few times. That on top of recent incidents, even beefing security up doesn't make me feel safer. Most of the dudes they hire seem unprofessional. They socialize with the other workers and are on their phone constantly. Distracted= not a secure environment.
The positive notes.
You can rent a room/ have a private game of your choosing with the same rake.
The facility is clean.
The response time is usually fast.
They seem to genuinely want to get better at what they do.
They let you bring your own booze.
They provide a food delivery service.
They provide an overlay if a guarantee tournament falls short.
They have tvs with sports on.
The staff, for the most part, are nice people.
Would i keep playing here exclusively, no. There needs to be a wider range of games. Limit, more plo nights. Stud. Better accommodations between the cash and tournament areas. I will definitely keep going back in hopes it improves. read more