There are good people I like who work here so it's unfortunate that I have to share this review. I…read morehave Wilson's disease which is a disability that affects my central nervous system. My hands shake, when it gets colder, it shakes worse. I used to wear cut off gloves to this game because they kept my hands warm and decreased my shaking and a dealer said he wanted to give me a cup of soup , implying that I guess I look like a homeless person, which is probably true. I wasn't insulted by the comment. It was just insensitive, and I knew he meant no harm by it it. When possible, I sit in the 1 or the 9 seat which is closest to the dealer. I sat in the ninth seat most recently, and I would say fold instead of pushing my cards and the cards are literally next to the dealer and I guess she didn't like that too much because she said something smart about it along the lines of " I guess I'll fold your hand for you. "I said I have a condition that makes my hand shake. It's easier if I just say fold To which she replied, you're not getting any sympathy from me. Nobody wants sympathy. A little empathy would be considerate. It sucks having a disability. It sucks even more that you have to explain yourself. Some of the staff can use some disability sensitivity training. On a good note, All the managers here are really cool and professional. When I asked to exchange my chips to lessen my stack, they help me put it together and of course I always tip. I know my condition can sometimes slow the game down so I tip generously and I am considerate at making fast decisions.

Felt shady, like collusion between regulars and dealers. Probably won't ever be back.read more

We hired Double Down Casino Events for our party and they knocked it out of the park. The owner,…read moreMack, was extremely responsive and timely from the first message through the night of the event. The dealers were the highlight. We had around 40 guests, plenty of whom had never played before, and the dealers patiently taught them the games and kept everyone laughing and engaged all night. People were crowded around the tables the entire time. If you're planning a party and want something that actually gets your guests talking and interacting, Double Down Casino Events is a great choice. We'd have them back in a heartbeat.

Double Down provided phenomenal service for our private event and I can't recommend them enough!…read moreMackenzie was extremely responsive and provided a quote and answered any questions throughout the booking. Kyle, our blackjack dealer, did a wonderful job and was the highlight of the night for many of our guests, even joining in on our Haunted Hoedown western theme in dress! Everything from planning to the night of the event went extremely smoothly and at an incredibly reasonable price. Absolutely book Double Down if you're considering a gaming event or night!

Been playing here regularly for 3 years. Last night had an unfortunate incident that they handled…read moreall wrong. my table broke and I was assigned a new tournament table. They recently remodeled and moved tables around. I went to where my new table assignment used to be to learn it was now in another room. I cut through the bathroom instead of walking through the entire establishment as you are supposed to go directly to your next table. I was informed shortly after that going through the bathroom with tournament chips was not allowed due to camera issues. They pulled my chips and disq me from the tournament. This rule is not posted in any rules, on any forms, nor is there ANY signage stating no tournament chips beyond this point (bathroom). I was also informed I was not the first player they did this to. if this is such a major issue, WHY NO SIGNS???? I won't return for a while. There are other clubs that others are moving to as well that has their acts together.

I thoroughly enjoyed my first in person tournament here and to boot it was opening day. It was…read moretheir first freeroll with over 600+ entries. There was even a long waiting list to play. I lasted over 7 hours which i think is pretty good for a first in person tournament and i had at that point only played for a few month. My experience was great. The players here were of different skill levels and friendly. Since it was my first in person game, I was used to playing online poker where everything was automated and so I thank everyone on my table for reminding me when to post my blinds and ante. The dealers where terrific and friendly as well. I was not too far from the the bubble too. Also they have unlimited sodas. Monthly membership rates are reasonable too.

The Elephant Room is one of Austin's most widely known jazz venues. It is located below street…read morelevel on Congress Avenue. If you are claustrophobic, this might not be the best place for you. From the street level, you walk down steps to enter the club. This basement club delivers an authentic jazz experience. The dim lighting, narrow long room, and close seating create an intimate atmosphere. Live jazz musicians are hosted every night of the week, often with multiple sets, featuring a mix of local musicians, rotating house bands, and visiting musicians. Because of the tight space, you are always close to the stage. Tonight's headliner was the Concept Orchestra. Cover tonight was $7. Cocktails range $14-16. The room was pretty tightly packed creating positive vibes.

One of the best bars in Austin. To my dying breath I will say that…read more Love the live jazz. It's constantly full of people, which is fitting because the vibes are so good. It's a hit or miss with the cocktails - the espresso martini is delicious but some of the other drinks are quite strong.

I just wanted to give a big shout out to Eric at the Flowmaster. He was really really cool. He had…read moregood conversation unlike the other person that was there four hours earlier. He was really chill and cool.

An outstanding experience!…read more My family and I came for a birthday celebration and had an AMAZING time! Check-in was easy and effortless with the kiosk. Even our bracelets printed at the same time from the kiosk. The room was spacious and clean, located halfway down the hallway, which we loved because we avoided the elevator traffic noise. The food was very pricey and pretty basic. Once we ate, we headed to the park, which was an experience! The lazy river was a nice pace and the temperature was perfect. The rides were lots of fun and the lines weren't long at all. We also explored the adults only area, which was the cherry on top. It was quiet and the drinks were excellent. Overall we LOVED our experience and can't wait to return.

I was quite surprised with my experience, so here goes...I checked in on the afternoon May 12th and…read moreleft on the 14th, 2026. First of all, when I got into my room, there was a filthy cleaning rag left on the chair. Not a big deal and If that was it, it wouldn't have bothered me, everyone makes mistakes. Now it's time for dinner!. I was excitedly told that the ribeye steaks and the adjoining restaurant were incredible! Well, what I got was an under seasoned, overcooked, hunk of meat that resembled roadkill. It was gray and fatty and not anything that should be served at any restaurant! I also ordered a large side of fries to go with it. What I got was a small Styrofoam container with EXACTLY 10 fries. Now for the service: I sat at the bar and ordered a soda while I waited. The bartender seemed to not understand what "Sprite" was and I needed to point out the soda gun to her and what it was. To be fair, there may have been a language barrier there on her part, but it just adds to the whole lack of customer service, particularly when I finished it, my glass just sat there needing a refill, and that would have to be the first time I've ever experienced that anywhere in the United States. Not wanting to eat dinner there again the following night, after working all day, I decided I'd get something simple at Walmart to eat in my room. I Went to the restaurant again, to merely ask for a plastic knife, fork, and salt and pepper ( that I was provided with the night before) and was flat out told that they can't help me. Quite taken aback, I decided to go to the front desk. The lady there had a major " I don't give a sh@t" attitude and suggested I go and ask the bar. I then asked her if she could simply go to the breakfast area to get me some plastic wear so I could eat my dinner, and she reiterated that she couldn't help. Exasperated, I asked if there was any salt and pepper for me in this entire building? She stated again that she couldn't help because apparently the bar/restaurant is not actually affiliated with the hotel. Returning to the bar AGAIN, I politely asked the lady once more for help, and she quite rudely told me that I couldn't be in there with outside food, when all I wanted was a plastic knife and fork and some salt and pepper!. She grumpily told me "You'll have to wait a while" Even though it was the place that I got a plastic knife and fork the previous night. Fed up, I decided to drive a 15 minute round trip to Dollar General to get some plastic knives and forks, and salt & pepper; the service there was great! Returning to my room, I'd also noticed, my room had been cleaned, even though I had a "do not disturb" sign on the door. Shout out to Walmart and dollar general For your excellent customer service. I knew I should've stayed at the courtyard by Marriot

There seemed to be a food smell as we entered but I didn't see any dining areas open…read more Decor seems a little older but has some cool references to music and updated wall art to help out. Beautiful view of downtown from our window. People at the desk were helpful but not overly excited, nor did they seem happy to be there but they got us a room. Suitcase caddy to help yourself carry the bags up. We were looking for a deal, this was a good price and so I understand if it's not top of the line, but breakfast is $15 a piece which isn't good.

I'm back in Austin and wanted to check out another new (old) spot. The good ole South Side…read moreSaloon... I absolutely love what they have done with the inside! Moved the pool table, dance floor, and bar. It seems so much larger inside and more dance oriented. Kudos on that! Now down to business... Bartender was very friendly and nice. Music was fabulous (Tejano) but the waitress was not so friendly. She spent more time looking at my companions husband and trying to flirt rather than worry about our order. I noticed a lesbian couple that she was annoying as well by doing the same flirting with the boyish one of the two rather than respect their union. Needless to say they left early along with the rest of their group which I'm sure were disgusted with this young ladies LACK OF MORALS. So ladies if your going solo and with friends its a great fun place...If your going with a boyfriend or spouse I would say stay away unless you enjoy hoochies hitting on your man. With that said it also goes for Lesbian couples this girl has NO COUTH and apparently seeks attention from taken strangers!!!!!!

This place needs another review to balance out the one negative review, based on a waitress 9 years…read moreago haha. The place is chill and a good spot for hanging out and drinking. I dig it.

Me and my cousin go to Lucky Hippo once a week and we absolutely love it! We have the best time…read morelaughing and playing and keep changing our minds on which game is our favorite. The people that play are really friendly, but no one can beat Billy! He's the man behind the counter. He's the nicest, friendliest, best person! He loves to help people, always offers soda or water. He comes over and checks on everyone playing the machines. I always have a great time there and Billy makes it even better with his great customer service! Mindy K

so much fun and a relaxing environment, found a new favorite game today and I'm obsessed. When…read moreBilly is working, it's extra fun.