I really didn't want to have to write this review because David is SUCH a nice guy; but now I too…read moreagree with previous reviewers about his lack of response and follow through. Some red flags: There's no contract with Dave. He undercuts his competition with very fairly priced bids, but I remember when I agreed to write him a check for a year of service, he said you just have to trust him and yourself to be a good judge of character (which I do!). He was really on the ball at first. But things started to slip a month or so in with missed or late meetings; slow response to texts or phone calls and excuses. Lots and lots of those. Which I get, I have two toddlers! #life We've made it about 9 months into our "contract" year and I've completely lost touch with him. He was able to trap the rats we had in our attic, and seemingly reinforce barriers outside - but it's going to be a continual grind at our house (as in most in Austin) to continue to defend/protect. I have several friends I had recommended him to since this is such a common issue in our neighborhood/area but without the consistency and follow-through, I no longer think I can recommend his business.

I've had some good experiences with Dave/Monarch and some bad. I messaged him in December 2015…read moreabout getting my attic treated for squirrels and he missed the appointment because of an issue with transportation. This first missed appointment I understood, and the next time I asked when he was going to come seal my chimney etc, he said it had been done already. Not terribly clear with communication, but the price was pretty good and he did as he said. At this point I'd have given a 4 star review. Starting in June I messaged him about hearing things on/in my roof, which would be covered by the year warranty he gave me, as well as asking him to look at whether there were hornets making a nest in my attic. It is now September. I sent several emails that weren't answered, and there was one day I stayed home from work to show him the area I was concerned with, because he said he'd be there, and he never came by. I tried once more to schedule a time and that didn't work. At this point I've given up, and want others to know the issues I've experienced. Dave is very kind, seems to know what he's doing, and his prices are good. However he isn't good at communication or meeting expectations he's set. Update - after I wrote this review he wrote me asking if he could come out and resolve the issue, which is good follow up on a review. I chose not to do so since I still don't have faith in him meeting the expectations he's set, however I respect that he wanted to make things right.

We saw a few bees flying around the overhang of our front late Sunday evening and by Monday…read moremorning, there was a huge swarm flying around that you could hear inside the house. We wanted to have the bees removes and relocated, not exterminated, since we are losing bees at a pretty alarming rate and they are vital to our food crop pollination. I found Oakley Live Honey Bee Removal when searching for an eco-friendly bee removal service and I was pleased to see that they are registered with the State of Texas Apiary Inspection Service and are active members of the Texas Beekeepers Association and the Williamson County Area Beekeepers Association. So I called, got right through to Randy, explained the situation, he gave me a time and price estimate, and I met him later the same day when he said he would be there. Randy was very nice, professional, and knowledgeable and his son, who was also really into bees, was there to help too. Randy cut out a small portion of the overhang, removed the bees, repaired the cutout, and then sealed it as well as another similar area that bees might be tempted to try to enter. My wife arrived when Randy was finishing up and she and I talked with him and his son a bit more about bees in general, his apiary's and about the local bee keeping groups, which I intend to look into as bees have fascinated me for awhile now. The final price was actually a bit lower than what Randy estimated over the phone, but even the original estimate was not expensive and is worth it to get the bees out and where they need to be. I would not hesitate to recommend Randy and Oakley Live Honey Bee Removal service to anyone who needs this type of service. Friendly, honest, prompt, and professional service is hard to find these days but Randy is proof that it is still out there.

Great folks! Prompt and reliable! Will take care of the bees they remove. Been in the business for…read moremany years.

Josh is an extremely nice and personable Pest Control man. His Services were great and he was even…read morewilling to come by in between visits if I noticed any bugs at all. I think he runs a great company and I would definitely recommend him.

Josh Sanford, the owner and operator, sent out printed cards with "1 Free Pest Service" to our…read moreneighborhood. I talked to him and scheduled a time with him to come out and make good on his advertised offer. He never showed up and never called with explanation, even when I texted him and asked if he was going to come.

Krueger Pest Control has been servicing our home and yard for over 4 years now. They are reliable,…read morehonest and reasonably priced. They always follow up and remind us when we are due for our next service whether it's pest control or yard related. And there is never any pressure to renew a service. We never new how important aerating our lawn was. After speaking with Karsten, the owner of Krueger Pest Control, we decided to aerate our lawn. Wow! it truly came back to life. Now we aerate once a year and our yard is the best looking yard on the block. Thank you Karsten. We will only ever use Krueger Pest Control.

EXCELLENT COMPANY! Karsten has been coming quarterly for 6 yrs now. We spray inside & out. He gets…read morethe job done right! HIGHLY RECOMMEND!!!

We recently switched to Greener Texas Pest and Lawn Services, and we couldn't be happier. Every…read moresummer, we get more than our share of roaches, spiders, and silverfish. They just seem to come in from everywhere. We have a baby at home and wanted something that would be safe to spray indoors (and outdoors) with our little crawler. Chance came out and did a thorough job spraying our home. He called ahead to let us know he was on his way, and he was very easy to talk to. He sprayed the inside, and I also observed as he did a thorough job spraying the outside of our home as well. I've learned the hard way that if both the inside and the outside are not adequately sprayed, the treatment won't be as effective or last nearly as long. Greener Texas Pest guarantees their work for up to 60 days. Although the first spray reduced our pest problem substantially, I put that guarantee to the test because we really do get more than our fair share of roaches, and they came out to spray a second time. After this second spray, we haven't seen a single roach! Greener Texas Pest is my new go-to pest control service! Chance was awesome, and we highly recommend him!

UPDATE: We've been working with them for over 6 months and…read morethe rodents are still there. Today we hired another company- super expensive and frustrating. I'd recommend them for quarterly sprayings only; not exclusions/rodent removal. . . . Greener Texas Pest is a great company and has been spraying our house for over a year now. They're great to work with and the customer service is outstanding. I also love that their product is organic and much safer for my children and pet. Last month Joe came to spray and noticed rodent activity. He did a full enclosure and set traps. He has gone above and beyond to set and check traps and help us with this problem. I'd highly recommended Greener Texas Pest for quarterly spraying and specialized services such as rodent removal. THANK YOU GTP and Joe!

We have used this company for years now. They always communicate with us regularly, do preventative…read moretreatments and show up promptly if we have any issues. Could not recommend more!

So, I've been using Vector Pest Control for almost two years now. Brandon in Weatherford area is…read moreawesome! He comes when he says. And gets the job done. I haven't had bugs in my house for all this time! No fire ants either! I would highly recommend Vector Pest Control to anyone who wants to live bug free!

The Good: :: it's a local business, not a big chain…read more :: james is terrific...very professional, friendly, thorough, and educational. he went over the chemicals he uses to treat homes for roaches/beetles/spiders/etc, how it works, and why it doesn't affect people or pets and it was most definitely appreciated :: the chemicals he uses for treatment don't stink at all and you also don't have to worry about it killing your pets :: james whistles while he works. i love it!!! The Bad: :: you don't get a courtesy call reminding you of your upcoming treatment if it's recurring. not a big deal but it would be definitely nice/appreciated, so that you can ensure you are around when he comes by The Ugly: :: none Would I use them again? Most definitely! James is awesome and I can't think of any reason I would use someone else for my pest control needs.

We have been using Pflugerville pest for all of our exterminating needs for the past 2 years. They…read moreare always efficient, kind, courteous and well priced. We have young children and pets and they always do a good job making sure they are safe during the exterminating process and afterwards. We have a deck out back and underneath it is a breeding ground for those big water bugs/roaches. They do an excellent job at 'dusting' under the deck to take control of that problem! I've been very pleased with Pflugerville Pest Control and highly recommend them!

I just had a great experience with the people from Austin Bees. A colony of bees had set up a hive…read morein our backyard, and Austin Bees removed them promptly and safely, taking the hive and bees to a honey farm. They also came back a couple of days later to remove a hundred or so straggler bees (which I've learned is very common). Great guys; great communication.