Great service fair prices. They actually picked up the phone instead of hiring an ai service that…read morenever calls you back. Superb! Will return

Chris and Andrew in service were awesome. I went in with a low beam headlight out. They pulled out…read morethe light, walked with me to parts so I could buy the light. After I purchased the light, they took it plugged it back in and sent me on my way, not charging me at all for the labor.

This was our first time to use Sidco Auto, after a referral from my dad who had used Jeff at Sidco…read moreto purchase his previous vehicle. We cannot say enough great things about our experience with Jeff Ball and Sidco. After trying for a while to source a 2016 Honda Pilot Elite from several local dealers (which was a beating), we decided it was worth our time and money to give Sidco a try. We talked to Jeff on the phone, gave gim the exact specs of the car we wanted and what needed to be included on the car. Jeff did advise me up front that the Honda Pilot Elites were hard to come by (high demand, low supply), but that he would do his best to find one for us. We were even open to buying used if one came up. Despite the scarcity of the Pilots, Jeff was able to find a brand new Pilot Elite at auction for us, in a reasonable amount of time, that had everything we required, including the black interior (which is hard to come by on a white exterior). We bid, we won, and Jeff scheduled the transport and delivery of the car to his office. He then went to work on sourcing all of the extra Honda accessories and exterior trim that we wanted to add and had them installed, still coming in within our budget. Once completed, Jeff personally delivered the car to our front door in pristine condition, walked me through some of the features of the car and how to set things up, we signed paperwork, and he drove to off in the 2004 Acura MDX we were trading in. Easiest and most enjoyable car purchase ever! Jeff is a gem to work with, and he has so much industry knowledge. His connections through the dealer networks is incomparable in helping to source vehicles. But the fantastic Sidco service did not end there! After driving the car for a couple of weeks, a couple of issues popped up (perhaps factory defects). I called Jeff and he worked to help me get them resolved through the local Honda dealer on his side of town. It took a couple of dealer visits to get the issues completely resolved, and Jeff personally met me halfway, provided a loaner car, and took my Pilot in to be serviced. He worked with the service techs to properly diagnose and repair the defects and he kept us updated on status and time of completion. The car now drives beautifully, as it should. We couldn't be happier! If you're looking for warm and fuzzies, knowing that you are dealing with honest people, and want great service when buying your next vehicle, then you should definitely give Sidco a try! We will never purchase another car without them.

Jeff Ball listened to my desired equipment, year, make, model, even the color for the two cars we…read morebought. Jeff asked questions to drill down until he had the clearest picture of our needs. I won't buy any future vehicles from any other business or person.

I came from out of town on a Saturday and had the owner personally stay open 3 hours late in order…read moreto get everything taken care of. This is my go first Yelp review. I have only used this app as a tool to help me look into companies and restaurants, because I had yet to find any business I deal with that deserved a pat on the back. I plan to continue to see if Auto Hanger can do anything I need in the automobile purchasing arena in the future even though I'm 41/2 hours away.

I was extremely disappointed by my experience with Craig. I was excited to come in and test drive a…read morevehicle after confirming it would be ready, only to be met with shocking levels of rudeness, disrespect, and unprofessional behavior. Throughout our interaction, Craig was insulting, dismissive, and lacked even the most basic level of customer service. What was most concerning was that he chose to hang up on me during our conversation--something that is completely unacceptable, especially coming from the business owner himself. A business should be built on integrity, professionalism, and respect for its customers. Unfortunately, my experience reflected the exact opposite. I would strongly encourage potential buyers to think twice before doing business here. There are plenty of reputable dealerships and sellers who treat customers with the courtesy and respect they deserve.

We live in Plano but my daughter wanted a particular RAV4 Woodland and, despite having to drive a…read morelittle over an hour to get there, we decided to go to Family Toyota of Burleson. My daughter worked with Jason in the transaction and he was very helpful in getting this vehicle for her. He was quite professional and fun to deal with as well as everyone else at the dealership. Thank you Jason and Family Toyota.

This is the second time I've taken my car in for service and they forgot it. This time around it's…read morebeen over 5 hours for an oil change. I spoke with three people who couldn't find it, the fourth finally did and said they need 30 more minutes. So it was never started I'm guessing? None of the reps are on the same page, first I was told I couldn't make an appointment then another person booked one for us stating "30 minutes." What on earth is going on with your management? Apparently there is a recall that I was never notified of. Although they can't tell me what the recall was. Update: After speaking with Braxton I will give them one more try.

Rafael was very friendly and professional. My husband knew what he wanted and Rafael took us right…read moreto that model. After a test drive he invited us into his office to discuss a purchase. He did not make my husband feel pressured. Just like that he had a sale and were ecstatic with our new Lexus SUV. Kudos to a very sincere and knowledgeable saleAmanda like Rafael! Best we have ever had. He is the epitome of the Sewell standards! Marcia and Woody Mathews

I got rear ended and my bumper needed to be replaced. Yes, seriously. Lol. AllState said, I can…read moretake my vehicle to get repaired at any repair shop I wanted. I remember always passing by here so, I decided to drop it off at Sewell Lexus. I'm so glad, I did. I was treated like a queen. Let me explain. This Dealership is amazing. It is uniquely designed and very eye catching. They have a average size Front Desk Reception. The Lobby is lovely. They offer complimentary, Coffee, Sodas, Tea and Cookies. There are a few chairs to sit down and some desks to fill out your paperwork. They also have a Smart TV with a dynamic picture setting installed in the wall. The Christmas tree is up and lit and it is oversized and beautiful! Erik assisted me every step of the way explaining how insurance works, how long repairs take and what the process was like. He also ne also goty vehicle repaired in a shorter time frame. I received my vehicle in better condition than when I dropped it off. They washed my vehicle and vacuumed it and put all my stuff in my trunk nice and neat! They took my breath away! Ive never felt so good before. I was smiling so hard my cheeks were hurting.Lol. The Cashier blessed with some Ghirardelli Milk Chocolate and emphasize that repairs are a lifetime warranty! So, thankful, I took my SUV to Sewell Lexus of Fort Worth!

Very courteous and professional! Sam treated us like family. This was the first time ever buying a…read morecar, new or used (and I've bought dozens) that I left feeling happy and not the usual buyers remorse... do yourself a favor if your looking for a used car and talk to Sam! This 2008 Honda Odyssey rocks and we knew it was the right car for us! Goaaaaal! Mondial

Do not buy a car from this place! This is a place that buys a lot of vehicles to sell however they…read moresit on the lot for a long time and are not maintained regularly like a larger dealership. I purchased a vehicle outright (no financing) almost a year ago and have had nothing but problems. Transmission went bad, radiator went bad, valve gaskets and covers went bad, and much more. Vehicle Service Contract? Worthless. They wanted to put in a used transmission that had a 120,000 miles on it. Would not cover anything. This is a "stack em deep and sell em cheap" place. If you want to get a cheap car and you have the money to do a lot of maintenance on it right from the jump, sure go for the cash car from here. Check Carfax to see how long it's been on the lot. If it's been more than a couple of months, run from this place. I found out that my car had been sitting on the lot for almost a year!

Kristyn was such a sweetheart! I was in need of a vehicle and with Sunday being my only day off,…read moreKristyn meet me at the dealership and made the whole process so easy. Thank you so much! I love my new vehicle. It was a pleasure working with you!

I have a car there they don't help for nothing. I can't even get in that car half the time when I…read morefirst drove off a lot with that car it broke down and smell like it was catching fire. I gave them the benefit of the doubt these people are very rude. Very unprofessional. Do not recommend going here at all.

In for service last week and snapped a few photos. Great service and sales experienceread more

Wonderful experience buying a car from Garrett as a sales representative. He was kind and low…read morepressure. Kip was the GM who set the tone for the entire process. They were respectful of our time, and our input. Highly recommend this dealership.