I can't say enough about Sewell Cadillac of Grapevine. We purchased our first vehicle in 2020 from…read morethem, and we're on car #3. Elizabeth Godyn is our sales lady, she's great, to the point, direct, & easy to deal with. And she makes buying a vehicle worth your time. Their service department is great, they have really taken very good care of us when our car was in the shop for an oil change or miner repairs. SHOUT OUT TO SEWELL CADILLAC GRAPEVINE !!!!!!! Thanks bunches, Shelby & Dee Dee Tovar

We had an A++++ experience at Sewell Cadillac of Grapevine! Chris Jansch was absolutely amazing--he…read morewent above and beyond to help us, answer our questions, and make sure we left with the vehicle we wanted. His customer service and dedication really stood out! The managers were also great about checking in with us throughout the process and making sure everything was going smoothly. Thank you, Chris, and the entire Sewell Cadillac of Grapevine team, for making this such a great experience! Highly recommend!

Finding a good car repair shop is a lot like trying to find a unicorn in the dark while…read moreblindfolded. However, you can take the blindfold off, turn the lights on, and gaze upon the unicorn that is the masters touch. These guys are the kind of guys that I'd trust watch my newborn baby. Affordable, knowledgeable, and technically competent, are a few words that come to mind when describing TMT. In all seriousness, the best car repair shop in cowtown.

Used The Master's Touch for the first time and was very impressed. The communication was great and…read morework was done in a timely manner. I think this will be my go to for vehicle maintenance in the future. Thank you guys for the great service!!!

Would absolutely recommend this repair shop. Fabricio is one of the kindest, most honest and…read morehardworking mechanics around! Always does excellent work and explains the problems and options in detail!

The crew at Steve's was amazing. I needed to get my AC Vac/Charged. Michelle was very helpful at…read morethe front counter. I was also asking the Owner about issues with Transmission. He advised me sometimes with cars being mostly electrical that when your having battery issues sometimes clearing the codes on the computer will resolve issue. Not only does my car cool like the frozen tundra, but my transmission also started working perfectly again. These guys were top notch and went well above expectations. I will be back for future maintenance and repairs. Thanks so much Shannon J

I have a car there they don't help for nothing. I can't even get in that car half the time when I…read morefirst drove off a lot with that car it broke down and smell like it was catching fire. I gave them the benefit of the doubt these people are very rude. Very unprofessional. Do not recommend going here at all.

WARNING: Do NOT buy from Brothers Motors…read more This dealership is fraudulent and preys on customers. They scammed me by offering a "special deal" with a deferred down payment. I paid $2,000 upfront, with a $500 balance due in two weeks. Here's what happened: They knowingly sold me a car with a bad battery, which caused me to miss work. Because of that, I didn't have the $500 in time. I reached out, but they ignored my messages. Instead, they used the missed payment as an excuse to repossess the car. Even after I explained that the battery issue was their fault, the owner's son Eddie still went through with the repo. It's clear this was a setup from the start: they got my $2,000, took the car back, and left me with nothing. Don't fall for their scam. Brothers Motors will take your money, repossess your car, and ruin you financially. Stay far away.

I bought a car here a couple months ago for around 8k, plus the salesman, a gray haired man in…read moreshorts advised me that due to the mileage on the 2008 Toyota, to also buy this extended warranty he highly "recommended", which would give me another 50,000 mile coverage for the whole drive train. When I say recommended, I mean pushed on us. My son had the car for about 50 days when he was driving home on the freeway at night. The car completely lost power. As in, it just quit. On the freeway. In the fast lane. He had to fight it to get it out of the lane of traffic into the emergency lane and not wreck. We had it towed to our family mechanic (Caliber Auto Care) who had never dealt with the warranty company before. This is how it started, our mechanic put a camera into the engine and discovered a HOLE in the engine, which was absolutely dry of any oil. As in dry for so long there is no way it wasn't like that when we bought it, and this is what our mechanic said. No way it was my son's fault. This 2008 Toyota had had an ENGINE recall that was never fixed. Hertel sold us a car with an ENGINE RECALL and didn't say a word about it so that WE could address it. That year's model Toyota had a manufacturer defect that caused the rubber seals to allow all the oil to leak out and cause... A rod to break off and puncture the engine. It threw a rod. Now this warranty company immediately requested we pay for the mechanic to drop the oil pan ($600). So we did. They finally sent an adjuster, who asked us to authorize and pay for the bottom oil pan to be dropped. Our mechanic explained that we didn't need to do that for him to see the hole, with the camera. The mechanic said he would never need to drop the bottom oil pan and that it was apparently the warrant company's way of chipping away at the cost and push it off onto us. Now we called Hertel and told them what had happened. They sold us a complete LEMON, and on top of that talked us into buying an extended warranty from a company with shady tactics. We were never told by the salesman that there was a cap on repair costs, only that they would cover the whole drive train for another 50k miles. Now, Hertel has just left us hanging with what amounted to an $11k (warranty and TTL) paper weight. That could have gotten my son in a bad car wreck. Do not trust this dealership. Most certainly do not buy the extended warranty plan they are PUSHING on you. They prey on working people here.

Every car has been perfect Service great would recommend to…read moreall Craig is most accommodating

Juan was very professional, quick , and determined to get me in and out of a car within minutes…read more Definitely would recommend this car lot

Avoid this place at all costs. SCAMMER ALERT!! We bought a car from this specific lot. They busted…read moreout ALL IMPORTANT DASHBOARD LIGHTS. INCLUDING THE CHECK ENGINE LIGHT. IT started leaking gas as soon as we pulled out of the lot and filled up the tank. It took them 2x to fix it. I have put 8k into this car that has barley been paid off for 3 years.(INCLUDING TRANSMISSION AND ENGINE) AVOID!!!

100% recommended. Fast response with communication, was able…read moreto fix my car same day, very professional and does thorough checks.

Professional, convenient, personable and reputable. I will be using his service again and would…read morehighly recommend to anyone needing a first class mechanic to come to your location or in my case.....the Elementary School in Springtown, Texas where I was left stranded due to my alternator going out. Reasonably priced and very efficient. Thank you so much Carl, for offering this service.

I can not recommend JD Automotive Service.  It's not a review I want to write because I really like…read morethe people there.   However, the quality of service they provided was terrible and unsafe.  I had work done there multiple times over several months before noticing problems.  I have absolutely no trust in this shop and would never use them again. The last repair done was two engine oil leaks based on their inspection and recommendation.  The long story short version is that one leak wasn't fixed after after 3 trips back they deflected the issue (can't tell where it's coming from/ maybe it's a new leak/ try an after market stop leak additive) and did not stand behind their warranty. Even worse, I also had shocks installed on the front end.  They did a bad install on both Shocks and used cheap shocks with old rusted bolts.  On one of them, they didn't install all the hardware.  They also didn't put back the wheel well cover so that's gone.  In the end, the Shock actually came loose and was making a metal clinking noise as it hit other metal parts.  The shock itself was destroyed from banging around.   I  drove my truck in that unsafe condition until I found the issue.  Knowing I no longer trusted this shop I didn't care about a warranty or even considered allowing them to work on my vehicle again.  I decided to get two new Shocks put on.  I'm so glad I did two because when they took the "good" one off with all the hardware, they found out it was over tightened and was also messed up so they were both bad. My first repair there was having my front end suspension work and after the issues I've found after that repair I am really concerned that any of their work was done correctly.  It sucked having to replace the Shocks so soon after getting them put on the first time, but I'm glad it didn't do any further damage to my truck.  It could have been much worse. It was definitely a mistake using this shop. I paid them a lot of money and I learned my lesson the hard way.

Great job, The customer service, always start when you…read moreenter the door of the business. So when I enter into the office the young lady or ladies that sit at the desk have a smile and sk how can we assist you today? So that total to a 10 The second is the mechanic, that come out and talk to you about the problem with your car and when you can't explain certain things, he understands and said it sounds like this. That's a 10. Meanwhile, while keeping your car and working on your car they keep you posted! That's a 10 When the job is complete and you pick up your car and everything look better and sound better. That's a 10. If you are looking for someone to work on your car, J.D is the place because I can honestly say they will go far and beyond to get the job done. Thank you for your time , service and your friendly environment!! Shirlean Nelson