While the thought of needing an oral surgeon for wisdom teeth extraction is not at the top of my…read more"wish list", this office and the surgeons are top-notch! The front staff is more than kind, the instructions and follow-up post surgery are more than adequate and easy to follow. I was extremely nervous for my child's wisdom teeth extraction, but the surgery went extremely well. They understood my child's medical needs and gave them exactly what they needed. They followed up by email and phone calls to make sure everything was OK. Thank you for making a kinda unpleasant surgery comfortable!

I have had the most amazing experience with this practice! Dr. German and staff took very good care…read moreof me from the initial consultation to the procedure itself and the follow up. I highly recommend them.

I want to share my frustrating experience with Columbia Oral and Facial Surgery Center. While the…read moredoctors are good, my experience with the office has been disappointing. I'm okay with paying in advance and understand that initial estimates may be off, but I'm now owed over $1,700--a sum I've been waiting on for months. I can appreciate that estimates might not always be accurate, but this delay has gone on for too long. Initially, the office informed me that they were waiting for my insurance claim to process. After several months without updates, I reached out to my insurance company, only to find out they approved and issued payment back in July, just a few days after my son's surgery. My insurance confirmed my out-of-pocket responsibility and provided an Explanation of Benefits (EOB) to support this. After my insurance company intervened and conducted an investigation, they acknowledged our overpayment, but getting the refund back has turned into a frustrating, never-ending battle. Despite acknowledging the amount owed, the office continues to delay my refund, offering little clarity on the situation. When I contacted the front desk, I learned that checks are handled by their Human Resources department, which only adds to the confusion. My wife and I have been patiently waiting and have called several times just to find out the status of our refund, but the receptionist often doesn't answer when she recognizes our number. We even visited the office in person, only to be told to wait another 2-3 weeks for HR to process the refund. Now, after patiently waiting another 3 weeks, we are still left in the dark. Yesterday, I called the office again and was met with surprise at my inquiry. The front desk claimed I should receive my check this week but couldn't provide any information about when the check was issued, sent, or anything related to my refund. When I asked for the name of the HR contact responsible for processing the refund, I received a name but no clear answers. I requested a callback with an update, and the receptionist assured me I would hear back. Yet here I am, still waiting. I tried calling again for an update, but no one is answering or returning my voicemail messages. This has been a frustrating experience, and I hope to find a resolution soon. If anyone has faced a similar situation or has advice, please share! #CustomerService #Frustrated #HealthCareExperience

Came here last week to get my wisdom teeth removed. I'm a little late at 30 years old to have them…read moreextracted but I've never had any problems or pains with my wisdom teeth so I've never thought about taking them out until I started feeling some irritation behind one of my bottom molars and noticed a wisdom tooth that had emerged. The staff were extremely friendly and were very welcoming. Dr. Wu himself was very honest, knowledgeable and informative on what needed to be done, what the process was going to be like, post-operation procedures and generally just made me feel more comfortable about the whole thing because let's be honest, everyone feels nervous about getting their wisdom teeth removed because of all the horror stories. The whole operation itself felt super quick and easy. I mean I was knocked out the whole time because of the sedation but the whole thing felt like it took 15-20 minutes. And the good thing afterwards? I felt no pain at all. Throughout the next few days of recovery I was in no pain whatsoever. The only negative effect was the obvious swelling and soft diet you'll have to be on for a couple of days. If you need a good oral surgeon I would definitely recommend Dr. Wu!

I couldn't recommend Baltimore Washington Endodontics more! I saw Dr. Wycall for a root canal on a…read moretooth that had been previously treated for the same problem and had a post and crown placed on this tooth. Dr. Wycall thoroughly explained the issue I was experiencing, what may have caused this issue, and what the treatment plan moving forward to treat the tooth would be. I was informed the entirety of the process. I would like to highlight that his dental assistants are fantastic! They're also incredibly knowledgeable, professional, and kind. Lastly, Baltimore Washington Endodontics has an incredible front desk that is welcoming and friendly. They were able to provide me with information to give my insurance company to ensure it would be covered. If I need future work done, I will not hesitate to return to Baltimore Washington Endodontics.

The front desk staff is friendly thoughtful courteous & cheerful by phone & in person …read more They run ON schedule . Exam seems exceptionally thorough. Explanations are clear and easily understood . Obviously management treats staff well also as the are cheerful & enthusiastic . Treatment was quick & pain free including the numbing . I felt nothing ! This is what I have experienced in this office more the once. I cannot say enough in praise of this AMAZING resource ! Absolutely THE best I have ever experienced ( & unfortunately for me there have been several )

On Thursday 12/27/2012 I had to get 2 impacted wisdom teeth removed and was extremely nervous,…read moreseeing as how through the grace of GOD I have never had any type of surgery performed on my body. Some may call it a small job but to me it was huge. I had my work done by a maxillofacial, oral surgeon by the name of Bernard Ian Krupp,DDS at the Krupp Center. I must say walking in I was fine and they made me feel very secure and trusting in them. However, once I sat in the chair the gitters started to kick in; the nurse knew it when I asked to use the bathroom. She said "hurry back and don't run out on us". ahhahahaahhahaha! It was so ironic because that is exactly what I was thinking almost like she was reading my mind. Just as well I know I wasnt the only one who has been like this. After the restroom i sat back down nervouslly. Once she place the mask on my face for sedation, I started to become more relaxed of coarse. Almost like I had a couple shots of vodka, lol. Oddly enough I never felt like I went to sleep, when I woke up I said to the surgeon "when am I suppose to fall asleep"? He started laughin and says, "were done Mr. Stephens". Well once it was over I felt so relieved that it was done and the process was successful. I have been following all the rules that the surgeon have set for me and the healing is coming along very well. Oddly, I have not had any swelling, which may be due to the amount of ice I have had on my face. Secondly, I have codeine, amoxicillin and ibuprofen that I have been taken. Ironically, with all these medications I'm taking I still feel normal; even after the surgery I was walking and talking regular. I just would like to say the Krupp Center is highly recommended not just by me but from other reviews. The dentist I visited prior to the Krupp Center informed me that they would have to break my jaw bone to remove the teeth because of how impacted it was (they were literally facing horizontal). The Krupp Center didnt take more than 30mins for the surgery and they didnt have to break my jaw bone. So if you or anyone you know needs to have their wisdom teeth removed inform them to take a look at the Krupp Center.

The new dentist is awful. He consistently runs behind--/and hour or more for the first appointment,…read moredoes not show up in time and is not nearly as knowledgeable. Don't bother.

This is by far the best, most caring dentist. My son suffers from anxiety and state insurance. I…read morehave traveled hours outside our home to many offices for help. Dr. Yuille helped when no one else cared He has an amazingly soft disposition and just makes you feel heard.

This office won't see you unless you are on a "roster" list, that's forwarded from your insurance…read morecompany, once per month; regardless if your insurance is active or not. This is the Dentist's rules...not the insurance company. Since this is the provider my insurance chose, I have to wait until then. I'll update my rating based on how service is, once I'm FINALLY seen; if I can't change dentists in time.

I first consulted with Dr. Steven Haywood when a very old (35 years +) bridge started to break…read moreapart. This bridge was made when I was a young adult to correct having no front lateral incisors due to a hereditary defect. Since the development of new advances in cosmetic dentistry I researched the named experts in this field. I decided upon Dr. Haywood since he had an excellent reputation and years of experience. He took a lot of time with me during my consultation since I had a lot of questions. He was very down to earth, respected what I had to say, and really listened. Never has he made me feel rushed. After my consultation, I was impressed with the newest techniques and procedures he described that would be utilized to make a replacement. He offered several options and I decided on the one that I felt would be the most beneficial to me and achieve a pleasing look to the eye. There was incentive for paying in full, but certainly other financial arrangements could be made. Let me say, with no reservations, Dr. Haywood is a caring, cosmetic surgeon with a great dental chair manner. His staff is friendly, efficient and my appointments were made to blend with my work schedule. The office and dental rooms are pristine. I felt completely comfortable during the procedures. Each service as it was being performed was explained, so I had a clear understanding of where, why and what was happening. The entire process was completed within the proposed schedule. After the success of my bridge replacement, I decided to continue with Dr. Haywood for my regular preventative dental appointments. Although my dental hygiene health wasn't bad, it is so much better now! In fact, my spouse decided to see Dr. Haywood, decided on implants and now has an extraordinary smile. He, too, has chosen to continue for regular dental check-ups. We both love getting compliments on our smiles! Dr. Haywood's vast knowledge and experience will give you amazing results. He is a very gifted dentist who does remarkable work. Truly, if you want an extraordinary, lasting smile you can be proud of and exceptional dental care, I would ABSOLUTELY recommend Dr. Haywood. Go for a consultation; you'll be convinced. It was a rewarding experience!!

I really appreciate Steven Haywood and his team. I had not been to the dentist in a good while. I…read morewanted a holistic approach. They were kind, thoughtful and made me feel at ease. If you want fantastic customer service and care, give them a call.

I am so grateful for this office who scheduled me for an emergency root canal when I was in a lot…read moreof pain. Every member of staff was incredibly kind and accommodating of my special needs. I've had a lot of experience with different dental offices and specialists, and this one rates at the top. Dr. Lee and her assistant were patient, understanding, and explained the images and processes very clearly. When I called later with some questions about medication, the office staff were excellent and Dr. Lee spoke with me directly to address everything. We are very fortunate to have this practice and team!

I give Dr. Lee and her assistant 5 stars plus. I had to have an emergency root canal. Dr. Lee…read morereally took care of me. She was compassionate and understanding and did her job thoroughly and professionally. She's a great dentist. The whole experience -- even though root canals are not fun! -- was amazing and I am very grateful to have received such great health care. Thank you to everyone in the office.

Initial review (Update pending ongoing dispute):…read more 1/5/2026 - I had an emergency appointment with my general dentist about tooth pain I was experiencing. They did some X-rays and exam and determined there was an infection causing the pain. Due to the condition of the tooth and previous root canal, they gave me referrals to several oral surgeons within the area and told me to get quotes. I pay my dentist out of pocket so I believe she wanted me to compare to ensure I was getting a fair estimate. My journey with Akeso (also listed as Apex) in Columbia starts on Monday (January 5th). They were one of the referrals I received and I later found out a relative went there for an extraction and dental implant. She even did a testimony video for their website. I called to inquire about prices and the process in scheduling an emergency extraction. The person I spoke to was Jenny. She told me I had to have a consultation first and gave me a price. I then asked her the range of how much a tooth extraction can cost. She gave me a price range and suggested using Cherry to finance my treatment plan. I was appreciative because although I was prepared to pay full price for the treatment, paying in installments would be more convenient. I never heard of Cherry before so I told her I would research Cherry and call back. I did research and Cherry seemed reputable and wasn't charging interest for some payment plans, so I kept them in mind. I then called the other referrals provided by my dentist to get quotes on how much the extraction would be. Some were more expensive and two were cheaper. The cheaper surgeons would require full payment, however--so I pondered on whether or not I should just pay the full amount for a cheaper amount or do installments with Akeso. Since my relative had a decent experience, I went with Akeso. I called back to schedule but instead of going to the office in Columbia, it went to their operator. It was close to their closing time, so I didn't fault them for not answering. I gave the operator my information--including the location I wanted the procedure done at and of course my demographics. She told me that she would forward my information to the Columbia office to reach back out to me in order to schedule my appointment--and it could take 24-48 hours. After hearing how long it could take for someone to call me back, I intended to call the office again in the morning. 1/6/2026 - I called the Columbia office again, however, I think I was patched over to the Nottingham office. Melissa answered and I explained to her I spoke to Jenny (Columbia) about having an extraction done and the prices I was quoted. She confirmed. I then told her how Jenny suggested Cherry to me and I was approved--and asked if the consultation fee could be added to the cost of the procedure or if I had to pay separate for it. She told me she had to send a message to the Columbia location to verify. As we waited for a response, she said she wanted to check the system to see if any of my information was there from when I spoke to the operator and it wasn't. So I gave her all the information all over again. By the time I finished giving her all the information, she received a response back. The Columbia location verified they can add the consult fee to the total amount billed to Cherry. We then scheduled for me to go in the office the next day for consult. She told me she was going to send a link and I needed to fill out my medical history, sign consent forms and. sed a copy of my referral and X-rays. I asked which provider I was going to see and she informed me it would be Dr. Lazer. After the call, I filled out the online and forms and submitted them. I also sent a copy of my X-rays and referral to the email address they instructed me to send them to. 1/7/2026 - My appointment was for 9:30am. I arrived at 9:27am. The outside of the facility looks very plain but the inside was more modern. It was clean and I saw one other (potential) patient, in the waiting room. I was immediately greeted by Selena. I met her at the front desk to check in and confirm my details. We discussed briefly what I was there for and she proceeded to collect the consult fee upfront. I mentioned how I spoke to Melissa the day prior and inquired about if the consult fee could be added to the total plan amount with Cherry and it was verified by message that I could. Selena confirmed it was true and said they would update everything and send it to Cherry when I make my downpayment. She then gestured for me to wait in the waiting room to be called back into the exam room. The exam room was spacious, with one other person. I didn't have to wait long to be called back. The medical (?) assistant called me back to a room and briefly went over my medical history and asked if I was experiencing any pain. After going over my history, she left to get the surgeon, Dr. Lazer. *Yelp limits review length. Full review in photos.*

Absolutely Outstanding! I cannot say enough positive words about my experience with Akeso Oral…read moreSurgery and specifically Dr. Trevann Lyn. I underwent extensive oral surgery and, as a physician myself, I have very high standards for care--especially regarding communication, attention to detail, and pre-, intra-, and post-procedure management. From my very first interaction, I felt completely confident in Dr. Lyn's expertise and his team's professionalism. Every step of the process was handled with compassion, precision, and genuine concern for me as a person, not just a patient. The office staff were incredibly responsive, knowledgeable, and reassuring, making the entire experience seamless despite my demanding schedule and limited recovery time. Dr. Lyn's calm confidence, technical skill, and thorough explanations set him apart from any other provider I've encountered. He made sure I understood every aspect of my procedure and recovery plan, and his post-operative follow-up was exceptional. Akeso Oral Surgery and Dr. Trevann Lyn are truly outstanding in every way--an example of what patient-centered excellence should be. I recommend them without reservation and with the highest degree of professional and personal confidence.