Well, well, well. I don't know where to start. This is my second visit here for a second root…read morecanal. The entire office was as pleasant as they were on my first visit. They made sure that I understood what was going to happen even though I have been there for the same thing before. The dentist is amazing. He didn't just go on thinking that he knew what my problem was. He listened to everything I has to say and went from there. I had an appointment for an evaluation but he made time to take care of my needs the same day. I would highly recommend this clinic to anyone who is looking for the services they provide. Thanks again, John

If I could give 0 stars I would…read more I was running late, due to an accident on the freeway as it was a rainy day. I was running not even 5 minutes late. When I called the receptionist said that the specialist had to go... While it wasn't ideal that I was slightly late, usually there is a fifteen minute grace periods for things like this. The procedure in question was a root canal... I have never seen so much lack of empathy in a single medical professional office ever. I explained I had to drive out from almost an hour away, they said it didn't matter. Save yourself some time and money Endodontic Partners takes healthy smiles as well, and will do so for 50$ cheaper and with much better service.

This endodontist, a referral from my dentist, performed a procedure that he told me he wasn't going…read moreto do which resulted in a cracked tooth root. As a result, I had to get dental surgery (an implant) which has cost me $3,000 so far and I still don't have a tooth. This was all because Dr. Delgado felt the need to deceive me about the procedure he discussed with me (removing a crown and looking underneath) and the one he actually performed (a re-root canal without my consent), the former of which I confirmed before my appointment. I don't typically complain but I really got duped by this guy and I'm out a lot of money because of him.

I just want to say from the my entire experience was awesome. I highly recommend this dental…read moreoffice for anyones dental needs. The customer service is excellent.

Dr K is the best! I've been terrified of the dentist forever and needed a lot of work done. He was…read moresuper supportive understanding and explained everything. Him and his assistant was very gentle. Highly recommend.

I have been a patient here for 20 years. The two times I went to different dentists (insurance…read morechange and location), I regretted not sucking up the cost and the drive to just come here. Dr. Levitas is a great dentist and has a wonderful bedside manner. Dr. Molinaro whom I know because it's his office and from personal reference, has given me advice and a reference that gave me the right information to make the best decision for me. Both providers have been genuine in their recommendations and haven't led me wrong in 20 years!

I'm new to the area, live nearby, selected this dental office for convenience and saw some decent…read morereviews. Was to have a filling redone, and came with the expectation that we would remove a wisdom tooth. He had seen my X-rays and I was prepped mentally for this procedure (very important to me). The extraction was the purpose of my visit and was agreed up on a brief prior "survey" sort of visit. Then he looked at the x-rays again, said the root was on a diagonal or something, and he would refer me to an oral surgeon. What? Wait a minute! Why am I here if you can't do what you said you were able to do - you had a chance to look and agreed. Confidence undermined!!! Pretty sure I don't want you to do anything! Why does the office website say oral surgeon but I got a referral to somewhere else. And the deep cleaning we also agreed on, got an appointment for a cleaning and maybe then do a partial deep cleaning but it was in three months!!!! Not happy. I was so hopeful. But if this office can't give me a new associate, I'm going to have to go shopping again....

Dr. Stanek was welcoming, kind, and very professional. I loved that he told me everything he was…read moredoing (it was my first root canal), and I had utmost confidence in him as he navigated some tricky situations inside my tooth cavity. The pain was very minimal, and he and his staff made sure I was comfortable. He showed me the x-rays and explained everything before and after. Later, my regular dentist said that she was impressed- he did a great job for a great price, especially valuable since my preventative dental insurance only covered a small portion. I gave 4 stars instead of 5 because the office is a ways out of Baltimore and a little tricky to find, and in a house that doesn't look at all like a dentist office when you first spot it. That said, I would absolutely go see Dr. Stanek again and recommend him to anyone in the Baltimore area.

Is there any star lesser than 1? I would never go there again. Till my visit to this place, I never…read morehad to pay a penny in any dental other than Root Canal as long as my dental issue concerned but this place seemed so different. It took me almost 20 to 30 min for doing all extra x rays. They took so many x-rays including panaromic x-rays (may be wide angles 4k) moving the x-ray machine all around my face. and also other normal x-rays. All they did without explaining why so many x-rays are required. Finally a dentist came and checked and left then another dentist came for checking how many dental caps I may need to have. They told me that I need to put caps and so many stuffs and they will send me the estimates. Wow! it has been more than 3 months or they did not send me anything except a billing statement asking to pay that I owe. They didn't even ask me for regular cleaning instead told me that you need deep cleaning but don't know when? I don't recommend at all. Hope I will get my estimates in 2 years.

Definitely won't be returning. I should've used common sense when I sat down and saw the holes in…read morethe ceiling and or overall dilapidated enviornment of the office. The staff was not only completely impersonal but I had a dental hygienist told me that I wasn't experiencing pain, it was mental because I had had bad experiences at dentists before. He couldn't be bothered to be polite or pleasant. Instead he seemed to just want to be done with me in the chair. Everything was about how bad my teeth looked or how its my fault for eating, and I quote "too much sugar" after I tried to explain my decalcification issues. After he left the dentist came in, looked at my teeth with no tools and called out numbers to the assistant. I asked what she saw to which she said "you can find out at the front." Not only was she not personalable at all but I felt like they did not care about what I was trying to impart about my dental history.

Employees I've encountered are quite friendly. The dentist and her assistant were gentle and…read morecontinuously checked on my comfort.

I have been a patient at this practice since 2018. The customer experience has blossomed…read morebeautifully. Dr. Greenspan is my dentist. She is the best dentist I've had. As a person who deals with anxiety, it's helpful to have a dentist who explains all options and breaks down each process. Even while she's working in your mouth, she explains her next step so that you can anticipate what to hear and feel. She brings me peace. The staff are dynamic. Everyone from the receptionist to the dental assistants. They are one unit; consistently check on each patient throughout their visit. Jerome is the Office Manager. He continues to be the core conduit setting the tone for excellent customer service. I also appreciate the transparency of pay before the procedures. The dentist communicates with the front desk what is needed and the recommended order to get the work done. The front desk then puts in the necessary codes with your insurance plan and gives you a report of cost per procedure. This is so helpful when planning the money that comes out of pocket.

I've been a patient of Dr Smith's practice for over 18 years now. Let me start by saying HE is…read morewonderful. However I am not pleased with the recent billing department at this office. My dental insurance has been the same for the last 15+ years, why is there an issue now? I went to get a fill in, called ahead to ask for an estimate of what my copay would be ahead of time. I was told approx. $54. Of course that's what I was then prepared to pay. My call was placed about two weeks prior and was told I had a "missed appt" charge and a balance. The office policy told to me by front desk was that I shouldn't have been charged the fee because you only get charged if you miss 3 appts within a year. I've never missed any appts in 15 plus years but one. That appt was only missed because I didn't receive the call originally asked for in regards to that appt's copay. I was even given the "I will contact you about the copay" from the back office staff. Ok still waiting for that CALL..... Now I have been to this office several times and haven't been told I had a balance. Fast back forward to front desk and I'm told by Ms Deborah I owe today $108...wait what?? I explained the above and told her the lady I spoke with prior said she would be taking the missed appt fee off and $54 is what is owed today. She then printed off my bills dating all the way back to 2016. I was flabbergasted because how can billing have me come since 2016 and I have a bill balance of $21 and never let me know? Ms Deborah was understanding and took my info for Sylvia her supervisor to contact me. I really hope billing taps into customer service skills. Long time customers should be valued and appreciated. Hopefully a resolution is in the near future.

I have since left this practice and here is why…read more I had a procedure that the dental office reported was a necessity, my dental insurance declined to cover said procedure (they disagreed with the dentist) and I was in turn required to pay. Okay, I get that. I paid, and all is to be right within the world, right, right? Well here in lies the gotcha, my dental insurance told me that I should not have paid anything to the provider at all and I was due a refund. My issue is that it took several phone calls, conversations, basically months to receive my funds. I fully believe that had I not advocated for a return of funds that I would have never received it. This is unacceptable and unprofessional. I will never return.

I recently decided to switch my dentist because it was getting to be too much to drive into the…read morecity. My son recommended Smile Street in Woodlawn, not far from our home. I saw Dr. Reed and was very happy with the care I received. He and his staff were pleasant, professional, and took great care of me. In fact, when Dr. Reed filled the cavity in my upper molar, I barely felt it! The office isn't fancy, but it's clean and pleasant. I highly recommend Smile Street Dental!