Going to the dentist is not always the best experience but I really like this practice and have…read morerecommended it to other friends and family in the area. The staff are extraordinarily helpful, the doctors and technicians are thoughtful, speedy, and professional. The first time I went in, I needed a little bit of work done and they did it right there and then. They checked on pricing for me given my insurance before we moved forward and the work was done quickly and painlessly (which has not been my experience in the past). I highly recommend them!

I had an appointment here for exam and other work. The dentist I saw was nice and seemed very…read moreconfident.my problem: I felt like a transaction and not a patient. I've decide not to return. As a paying customer with really great insurance. I want a deserve to be treated respectfully as a patient. Not a billable transaction for a play on my insurance.

I think I've been her patient for about 9 years now and my son has been going for about 7 or 8…read moreyears. Time sure does fly! Dr. Truesdale is so amazing. She is a wonderful, kind, and compassionate person that used her talents, hard work, and intellect to become a dentist. Her patients are lucky to have to have her! Highly recommend her office for your all your dental needs.

They were extremely late at my last appointment, charged me for services I did not approve or…read morerequest, and then billed my insurance for procedures I did not get. If you go here I recommend that you look closely at the codes they bill to your insurance.

Worst experience ever had. Me and my wife have been going to this dentist for years.Been in this…read moreneighborhood most of our lives and raised our kids here. Ever since the switch over from Dr. Levy things shifted. Call and text me 18 times before to confirm but wake me up on my day off at 7am to cancel my appointment because the hygienist got sick. Ok people get sick but if I would've got sick and tried to cancel the morning of I'm charged a fee. They cancel but I was having pain as well on one side so wanted to still come in. They tell me I can come in at 8 am so they woke me up and now I got to jump up and get dressed and run there if I want to be seen. Fine, while there I reschedule my cleaning and I'm off on fridays so that's best. Made appointments got call next day to from hygienist to schedule it earlier we go threw dates and times and I let her know what I do and cant leave work till 530 but she apparently doesn't work on Fridays i assume from the conversation we had. So against my better judgment I say fine let's do Thursday at 330. I had to clear this with my leadership to dismiss my class 2 hrs early and try to make it there. I'm coming from Columbia area so traffic I call tell them this and tell them I'm on the way. I arrived late of course around 340 or so and get told after all that unfortunately it's too late to be seen. I just short changed my students one day, lost some money off my check cause I left early just to be told unfortunately I can't be seen. I never wanted that day she acted as if Friday just wasn't an option. Front desk asked me if I wanted to reschedule. No thank you. I wish I didn't cause I really liked Dr Levy but it seems like I need to start looking into finding a new dentists preferably one that operates on a Friday cause Brooklyn Park dental definitely does not.

Everything was fine with this office until it became clear that money comes before patient care. My…read morefamily of five has been coming here consistently: never late, never missing an appointment. Despite that, this is the only medical provider I've ever seen where if you don't confirm an appointment, they cancel it without even notifying you (though they'll call and text repeatedly asking you to confirm). The first time this happened was December of last year. I explained that I already struggle with dental anxiety and take a sedative before visits, which makes last-minute cancellations especially difficult. Instead of understanding, Dr. F responded by saying many patients have state insurance and around the holidays "money is tight," so they cancel unconfirmed appointments to fill slots. Not only was this offensive, but it also felt like a baseless assumption about me and other patients. They promised to "flag" my account so it wouldn't happen again. Multiple family appointments with no issue after that. Fast forward to today: I left work early, showed up for my 1:00 appointment (after waiting outside 20 minutes while the office was closed for lunch), only to be told once again, "Oh no, you didn't confirm, so your appointment was cancelled." No call. No text. No respect for my time. I immediately cancelled all future appointments for myself and my family. I've never had a healthcare provider require confirmation to keep an appointment, especially when I already confirm at the time of booking and track everything in my calendars. Most offices simply charge a no-show fee if you miss--it's fair and professional. Here, however, patients who show up on time are punished because they didn't jump through an extra hoop. I had even referred extended family to this office, but after this experience, I wouldn't recommend them to anyone. The lack of professionalism, disregard for patients, and tone-deaf policies are absolutely unacceptable.

So I won't say anything bad about the actual work they do. But let's start at the office area, they…read moredo not verify your dental Insurance so before you set an appointment make sure you do part of their job and verify your insurance. Also they will try to hike up your dental bill so you owe them thousands of dollars because they did not want to verify my insurance. Check out some of the emails they send threatening me to pay

So to caveat on my recent Google review, this place is horrible. After all of the lackluster dental…read morecare that I experienced here where this dental practice had me nearly convinced that my tooth problem was because of "teeth grinding". I will speak my truth over and over again. After all was said and done I had a horrible dental abscess that caused the most excruciating pain that I have ever experienced in my life, and I blame this dental practice. Dr. Murphy spoke with me over the phone while I was in debilitating pain and had the nerve to suggest that he would "fit me in tomorrow for a trigger point injection". I blame this practice for being a poor representation of the dental community and whole-heartedly blame them for making me unnecessarily suffer because they have lost their way in patient care.

I already posted a poor review here about Dr. Adams a couple of months ago, yet I see that it's…read morebeen removed. There was another negative review by someone else about Dr. Adams and his use of the DNA appliance, and that also appears to have been removed. I hope people don't rely solely on Google reviews. According to another reviewer, her negative review was removed there and followed immediately by a stellar review. Here, again, is my review. I was oversold on the DNA appliance by Dr. Gary Adams. It cost $10K, and made no visible change -- which is what I came to him for. My back teeth are somewhat better aligned, but I never would have paid for that since I had no functional issues. He never told me that this appliance is used exclusively for people with sleep apnea and TMJ, neither of which I have. (His website at the time I sought treatment didn't indicate this either; it focused on the appliance's ability to grow bone.) I used the appliance exactly as prescribed -- I was trying to correct a slight underbite -- and it did absolutely nothing. My smile and bite look exactly like they did before. I hope this review keeps other people from making the same mistake I did.

I still have a little ways to go, but I've been using the DNA appliance for the last 3 years and I…read moream THRILLED with my results!! The left photo was taken just before I started wearing it. As you can see in the right photo, my smile is much wider and less "gummy" looking. Another thing I've noticed is that my voice has gotten deeper and and my vocal range broader (I'm a singer) since wearing it...Of course I can't say for sure it's the appliance, but I've heard of similar results in other people. Dr. Gary Adams as well as the rest of the staff have been amazing to work with as well! Would highly recommend them :)

I've been going to Dr. Nicolas for over 25 years. Excellent! Dr. Nicolas and his technicians and…read moreadministrators are all very good at their jobs and the place runs well. Special recognition to Michelle. Thanks!

In 2020, I received major dental work here and Dr. Nicholas and the dental team did a good job…read more Because they did a good job the first time, I maxed out my dental benefits for the whole year with them. Fine. Somehow, the insurance company did not pay them directly (has never happened in 5 years Ive had this insurance) and so I ended up owing them $651. Due to the pandemic I ended up experiencing a financial hardship but I scrounged to pay them what I could which was $600 (the business manager who contacted me was super rude but whatever). Last month, without receiving any reminders about the remaining bill they sent the $51 to collections. Imagine that: After getting at least $4,000 from me, they send a $51 bill to collections during a pandemic when folks like me are still recovering. They are good in dental work but a little ruthless in business.

Dr. Madani and her team are so welcoming and professional that I actually look forward to visiting…read morethe dentist's office. Dr. Madani truly practices painless dentistry. I've had work done here for 20 years and have always been pleased with the outcome. I could not recommend the place more highly.

Horrible horrible experience. The obese, tattooed secretaries complaining about customers they…read morejust got off the phone with in front of current customers. The pedantic, sing song doctor who doesn't care about how late she's running or her need to show the patient pictures of what gun disease looks like. Ignoring the fact that you tell them you only have an hour for the metered parking ( after they tell you over the phone that there's plenty of free street parking it's on a super crowded section of Charles street). Had a bunch of homeless people on the steps outside you get to step over too. Then they charge you 15 dollars for osha fees I've never paid at any clinic ever - it leads one to think the office isn't doing good as they say they are - they also said that they'd be getting me in by around 3 - it was 320 after I came by fifteen minutes early to do paperwork for my first time with them.

AVOID THIS PLACE unless you want to be treated like a walking dollar sign…read more I have nothing bad to say about my dental hygienist, who gave me the utmost care when cleaning my teeth. However, at some point-- I had to change dentists (maybe my original one left the practice?) and was informed that I URGENTLY needed a crown. Something in my gut told me to get a second opinion-- and surprise, surprise -- my tooth is perfectly fine. A little discoloration, but no crown needed. Apparently, my only real problem was walking into a practice more interested $ than caring for its patients. This place gave major "scammy car mechanic" vibes -- which left me with a BAD taste in my mouth-- pun intended.

We were brand new to Towson in mid June and my wife's TMJ started acting up, bad. It was so bad…read morethat she couldn't work, she couldn't talk and if she needed to do either of these, she would immediately start crying. I called around to some local TMJ specialists and she was scheduled for appointments in August or November. That didn't help her now. Despite not having a TMJ specialist on staff, Valley Dental Health agreed to see her the same day I called. They took her in and gave her an exam. They wrote her a script to help deal with the pain and offered some people that she could follow up with for additional assistance. One of those people was able to see her within a day or two. While Valley Dental Health couldn't assist my wife with her specific issue, I appreciate how they brought her in and examined her in a timely manner, provided a temporary solution and offered some referrals that got her on the road to recovery.