I'm new to the area, live nearby, selected this dental office for convenience and saw some decent reviews. Was to have a filling redone, and came with the expectation that we would remove a wisdom tooth. He had seen my X-rays and I was prepped mentally for this procedure (very important to me). The extraction was the purpose of my visit and was agreed up on a brief prior "survey" sort of visit. Then he looked at the x-rays again, said the root was on a diagonal or something, and he would refer me to an oral surgeon. What? Wait a minute! Why am I here if you can't do what you said you were able to do - you had a chance to look and agreed. Confidence undermined!!! Pretty sure I don't want you to do anything! Why does the office website say oral surgeon but I got a referral to somewhere else. And the deep cleaning we also agreed on, got an appointment for a cleaning and maybe then do a partial deep cleaning but it was in three months!!!! Not happy. I was so hopeful. But if this office can't give me a new associate, I'm going to have to go shopping again.... read more